always dirty, always a homeless person there. When i order im always missing something in my meal. Food is sometimes cold. Worst mcdonald's by far. read more

I was so disappointed with something as simple as french fries. I haven't eaten much fast food since the stay at home order but since I was out getting groceries, I wanted to get a flilet of fish and fries from McDonald's. There was a line but it moved pretty quickly. I ordered a fish meal for me and my daughter. I got to the window to pick up my food and the person nicely folded my bag over and handed it to me. Then she handed me my drinks. I drove away trying to get out of the way for the next customer to get there food. I usually check my fries because I've gotten cool/old fries before but I thought because it was so many in line they would be hot. When I got home, a few blocks away, I brought the food in then a few groceries bags. After washing my hands I dug right in the bag to get a few fries. I noticed they had very little salt on them, tasted funny and were not hot. They were also kind of chewy. I thought maybe the fries in the bottom of the large fries would be warm. Nope, the same thing. I then tried my daughter's fries and they were as bad as mine were. I didn't bother to keep eating them. I'm very disappointed. I wish I would've saved my $20. Back to making my own food at home including french fries. read more

Im sitting outside as we speak watching 3 employees sit on their phones in the booths, with the cones blocking the drive thru. And all advertisement says '24 hour drive thru' but this is the 3rd time this month that I have come here and it's closed when it shouldn't be. I drove to the one in Castro valley and they gave me some bs excuse of 'we're only taking cash'. This lady is giggling laughing having the time of her life milking the clock and not taking orders.. I know it's McDonald's but bruh read more

Been one of my late night spots for years. Sad to say I won't be coming back. Went around 2am this morning, only for them to not return my card... Woke up to a $678 dollar charge for sneakers. Truly disappointing. Partly my fault for being too tired to notice but come on that's shameful. The lady at the drive through was middle-aged, blond hair. Pink scarf also. This was around 2am on February 15, 2020. read more

I swore I'd never hit up another McDonald's but let's face it: I dig their chicken nuggets and their French fries. So when I've just finished a pretty good run over at the local thrift shop I had to "reward" (in quotations because maybe it shouldn't be) for all that good saving work to my closet. Ain't nothing pretty by how a McDonald's looks. Nothing really special about this one too. It looks like all the other ones. I didn't go inside. I just went through the drive thru. Person who took my order was cool. Didn't try to rush me nor make any noises that indicated he was impatient. My order was charged correctly and I got the things I ordered. The soda was a little flat so that was disappointing. The fries were super fresh though and the chicken nuggets were oh so tasty. This ain't no high class type of food and I wasn't looking for that. So I'm super satisfied. 4/5 read more

2nd time I bought food at this place and both times gave the wrong orders. Disappointing.

I would give this location negative stars if possible. I feel like I'm wasting my time on yelp doing this review. Anyways I placed an order on the mobile app and got a confirmation code. I arrived at the store and gave them the confirmation code. They confirmed the code confirmed the order and said that it was too early in the day to use the mobile app. Mind you this is a 24hr location. No where on the app did it say I couldn't use the app at this time at this location....obviously since I got a confirmation for the order and mcdonald's had already taken my money. The employees tried to explain again in horrible broken English they could not do anything. They even tried in spanish to relay the message. They didn't even offer to take my order again at the window. If you're going to work in the United States learn the language period. Learn communication. read more

It's ok, but they forgot to put the patty on the cheeseburger for my friend and we pay the amount of the cheeseburger with the patty but instead we didn't get like I said, so please fix that problem read more

McDonald's - Burgers Near Me - San Leandro, California

This was my worst experience ever at a McDonald's my family and I will be eating Burger King from now on. So I it's Friday morning I'm taking my kids to day care running late as usual anyway wats I place my drive through order and read more

Ordered a cheeseburger at 10:00pm on a Saturday. Received everything but the burger. 1 star. read more

McDonald's - Order a cheeseburger, received everything but the burger. 1 star. - Burgers Near Me - San Leandro, California

Lady said I would have to pay for a large cup of ice. I am a customer who PAID for my food and she won't even give me extra ice. Wack!

The mcchicken is not how they advertise it on tv. It is not crunchy, meat is like a rubber chicken, and definitely does not taste good. The only saving grace are the buns which my family says are good. read more

My 8 year thanks you for his happy meal with only fries in it. No chicken nuggets and no toy. Well done guys

This McDonald's has a pretty big eating area. My friends and I stopped by on our trip to Oakland and was given really fresh nuggets/fries. Service is a bit slow, we waited roughly 20 minutes to get our order (20 nuggets and 1 large fry) but given that they made it fresh for us I don't have too many complaints. It's a McDonald's...guess that's all I really need to say haha read more

Needed some calories after taking the red eye to OAK. They have a double drive through and the sausage burrito was OK but served its purpose. read more

I was Chilling out at home and saw a Commercial touting their Angus Bacon and Cheese Burger. So I ran by the Greenhouse McDonalds Drive Thru which is 24HRs and grabbed one . I got it home and was not impressed by what I saw and tasted . So much for their Premium Burger . They could take a lesson or too from In & Out. read more

They made my food wrong several times and they were very rude about it. The lady who took my order did a very professional job in drive-through and was very nice but the other workers were very rude. read more

Very good service although many middle schoolers and high schoolers with bad language I took my five year old and she did not need to hear their conversations of other things she is not yet to know. read more

This McDonalds is on the corner of the Greenhouse lot. I've had so many close calls to getting sideswiped just pulling into the lot and pulling up to McDonalds. The McDonalds 1$ menu is not worth a car accident! Dont come here! read more

I went here this morning and I ordered a big breakfast and a sausage burrito which was $1 buy one get one free and the staff asked me if I wanted coffee and I said yes and she made the burrito a combo and I was surprised when she charged me $9.08 while the price of the burrito is $1 and the coffee is $1.88 and she just combined the order to make it a combo and the total was $9.08 which should have been only $2.88, this is a fraud and when I asked why it was $9.08 when nothing was added in the menu, the staff's answer was that it was a combo, and then I went to the men's restroom and I was surprised by how dirty it was and there was vomit on the floor of their restroom, while it was morning, which should be clean and even the toilet bowl was it was very dirty and the smell was very bad, so I returned my burrito order and just took the big breakfast and didn't eat there anymore I wish I would have eaten inside, that's the complaint of a customer who also said something to me that what they are doing is not right.by the way the total should they charge me was $18.02 coz' the big breakfast was $7.19 plus $9.08 for the burrito ang coffee, so this is fraud. read more

First the good, then the bad. Really this is about the service and amenities because you know what you're going to get at McDonald's, food-wise. The good. Nice remodeled interior. The patience and graciousness of the girl who was taking the order of the grandparents in front of me who were extremely unfamiliar with the menu items and their two grandkids and their ever changing order... The bad. Several workers just standing around while the aforementioned grandparents and grandkids spent no less than 8 minutes placing their order and a line quickly growing behind them. Seriously, you can't see that the line was getting longer and longer? Simply lazy, to me. That, and when I finally got to placing my order for two hot fudge sundaes, I was told that the ice cream machine was broken. This was my second time in maybe 3 months that the machine was broken. Boooooo, waited all that time in line for nothing. read more

Staff is usually very nice, but occasionally doesn't get things right. One particular person at the drive through kept confusing "two" with "three". On multiple occasions I'd order two of something and he'd put in three. Also, even if their dining room is nicer looking now and they do table service, they leave their kitchen alarms blasting NON-STOP. BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP read more

People here (along with every other mcdonalds) are incompetent. Simply can't put straws when their is a drink. Can't include cream and sugar when requested it. read more

Disgusting.. Order 6piece chicken nuggets and discovered something hanging out my nuggets read more

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Order 20 chicken nuggets and was asked what kind of sauce. We choose honey mustard and after we got our food, there no sauce at all. Also 9ordered a Freexnch fries, theres no ketchup. read more

McDonalds... I understand cutting costs but not even a full slice of cheese? The sandwich should've been half off too then. #WheresmycheeseMcDonalds? #youowemehalfasliceofcheese read more

McDonald's - Where's my cheese? - Burgers Near Me - San Leandro, California

I came to grab some food for me and my lil brother all I ordered was a mcChicken sandwich and a happy meal once I got home I started eating and noticed midway from eating the mcChicken that it was RAW! How disgusting my there was not a big line and they still managed to serve me some raw chicken what a shame.... read more

McDonald's - a hand holding a half eaten sandwich - Burgers Near Me - San Leandro, California

TLDR- Consistent service, USE THE APP, ice cream machine worked It's a little sus for a McDonald's to get 5 stars, but I've been ordering here since I recently moved nearby, and so far my experiences have been consistent. I'm compelled to acknowledge the grind this restaurant has been putting out because sometimes we don't realize there are worse places out there, even by fast food standards *ahemjackintheboxacrossthestreet I highly recommend using the McDonald's app- you'll thank yourself later The staff at this location is pretty good at getting my orders right (again, use the app!). Everyone is wearing masks, in uniform, and working. And to top it off, first time I ordered a McFlurry, their machine worked! read more

I've been coming here for a few years now and unfortunately the service has never been worse , I've never had a problem with my food or asking for what I need . I've noticed the younger workers tend to be pushy or just rude . Specifically a younger worker with dyed red hair , they make it feel like I shouldn't be asking for napkins (which are never in the bag ) and like it's a burden that I'm asking for ranch or anything . Not only do I have to ask for items that should already be in the bag like napkins but I'm also getting lowballed since my beverages are never full to the top , when I eat somewhere I like to feel welcome and not like I'm in the wrong for simply spending my money on your food . I myself work in fast food and understand it not that hard to just do your job , I feel like a lot of the issues I run into is just the employee trying to make their job easier for themselves, which I understand , but if I'm paying for something you should be doing your job right for every customer not every other customer. read more

McDonald's - Beverage not full - Burgers Near Me - San Leandro, California

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Since there's little point in a food review for a mcdonalds, I'll just mention a few other things that impressed me. The service was professional and quick, the ordering area was up-to-date, clean, with a nice updated area for self serve drinks and ketchup. The seating area was actually very nice, modern looking, quite impressive really. It reminded me of an upscale place in Philly called Pod. This place is either new or recently fully renovated; either way, the elements which distinguish one mcdonalds from another are good here. read more

McDonald's - Seating area - Burgers Near Me - San Leandro, California

This place is the worst McDonalds around here. Poor customer service. Just look at my filet o fish. They always mess up our order in the drive thru. This place sucks. You guys don't deserve $15 an hour. When you can't get a simple order right like when I ordered a cheese burger they gave me a hamburger. Its the little things that matter. You don't even deserve 1 star I wish I could rate you with NO STARS. read more

McDonald's - Don't come to this place. This McDonalds is horrible. Poor customer service. - Burgers Near Me - San Leandro, California

Absolute trash. The guy taking the orders we had to repeat to him 2 times. A third at the window. And he STILL GOT IT WRONG!!!!! What in the actual F**k?! read more

This McDonald's is conveniently located by the 880 freeway in the Greenhouse plaza. The service is quick but I have to go to the kiosk despite the $15 minimum wage. They shod be paying me. read more

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The food is good, some orders were wrong and late but we understand that is to be expected during a lunch rush. However, the manager lady had the most awful attitude! She was slamming everyone's orders and was CLEARLY unhappy judging by the expression on her face. As a fellow fast food service worker, I understand the pressures of this type of environment but part of the job is to treat the customer with respect and this woman was not at all welcoming. We hope that coming back, she is not there. read more

Out of all the McD's I've ever visited, this is by far the best one ever created. First off, the interior looks simply AMAZING! I feel as if I am dining at some fancy restaurant. They also have some flat screen TVs around the restaurant. How cool is that? The only drawback is that the prices are kind of steep compared to the other McD's. read more

Fries are not crispy anymore. Some staff are not very friendly. Orders are sometimes missing items

I bought a quarter pounder meal for $8.50. Restaurant was very clean and organized. Fries were warm, not crispy, and not salty.

Avoid at all cost. Smoothies are the worst that I had. Wifi slower than dial up Mentally ills and homeless hang out here. Worst experience ever! read more

Since the Starbucks in Safeway here sucks, I came to McDonalds. Apparently seems like a place to stay for awhile as there were lots of people just hanging out. Place is clean. Service is friendly. Automated ordering is cool. WiFi is spotty, but my mobile internet is wicked fast (60 down / 20 up on T-Mobile) read more

These people are cheating. I purchased two sandwiches, then return one. The cashier took one back, and scanned my credit card. I never see the refund from my account, and when I checked the receipt, the visa card number was not matching mine, and eventually they charged me double for one item. read more