As far as McDonalds go this is one of the best. They are clean, quick and rarely get our order wrong especially if ordering from the app. Most of all they are usually consistent. My iced coffee order medium caramel with a shot of chocolate always tastes the same. The fries? Always hot and salty. Burgers always hot and taste fresh as far as fast food goes. The employees here are VERY NICE and probably have to tolerate a lot of crap. I usually use the drive thru and they are quick. The best McDonalds in the vernon area. The only thing that sucks is trying to make a left out of the parking lot. Good luck. read more

The manager at this store wasn't just missing his hair and a gym membership, he was also missing professionalism. After waiting in the drive-thru line for 15 minutes, my food was cold and I was given the wrong drink. I went inside and asked for a new order. The manager, who looked like a mix between Dr. Evil and Shrek, was aggressive and told me he couldn't give me a new order. I asked if I could have a refund then. He began huffing and puffing like Yosemite Sam. I looked at him and asked if he wanted a bad Yelp review for the way he was treating me. He glared at me and said he was trying to refund me, but I had an attitude. I told him that he had an attitude for no reason. He then exiled me from his swamp without giving me a refund or my food. A terrible person to be a manager. read more

Nothing like getting home to see instead of the double quarter pounder sandwich you ordered you only got a single slice of meat on your sandwich. And then since it was an online order you can't even contact McDonald's to get a refund.. read more

McDonald's - A "Double Quarter Pounder with Cheese" - Fast Food Near Me - Rockville, Connecticut

Typical McDonald's restaurant, clean and well organized. Food and services are okay. Convenient location, close to highway and gas station. Only problem was the wait time. When we got there, the restaurant seemed experiencing issues with the internet or online order. Took awhile to get my breakfast. read more

Good staff. Friendly. The big however is that food sometimes get served not very warm and in one visit, my breakfast burritos were cold. I'm not one to complain so I just threw them out and left pretty pissed off. read more

This Mickey D's is finally being rebuilt since that building was over seventeen and a half years and it is time for something anew. Last month ago, I ate the fish sandwich there and it was good but the drive-thru service that I used then wasn't a pleasant one. Once it is rebuilt, let's see if things improve once they reopen fully after it's renovation. Google Maps Review from October 2020 This is the closest Mickey D's from where I live. Quite even a 3 minute walk from my place (to be honest with you!)!!!! This franchise is one of my favorite fast food chains I've ever eaten at...I enjoy their Big Macs every once in a while! The McFlurries are delicious as well. So well as their Fliet O' Fish sandwiches and their beloved chicken nuggets (+ others!)... Just today (on the way home from the new Gene Pitney park that just opened up nearby in town), I had the spectacular Chips Ahoy! McFlurry. They were delicious! Unfortunately, as if now, indoor dining remains temporarily available for the time being amid COVID. This restaurant deserves a lot of the quality of food + their good service!!!! read more

See all

Every single person who works here is either slow or a complete idiot. Not once have I ever received a completely correct order. You work at freaking McDonald's for crying out loud. It's not rocket science. Please hire someone with an above 80 IQ read more

I took out dinner through drive through. Actually went to try the spicy crispy chicken sandwich. It was good. Popeyes one was better though. Strawberry shake was ok. read more

McDonald's - Strawberry shake - Fast Food Near Me - Rockville, Connecticut

See all

I stopped at this McDonald's while traveling on the highway with my 6 year old and 2 year old. While I was ordering from the kiosk a small group of teenage looking boys came in, one of which was holding an almost empty bottle of beer. The manager told them they can't be drinking in there because there are children inside and she said they look too young to be drinking. The group of boys and the manager kept calling each other by first name so I'm assuming the boys worked there. While I was going to pick up my order another one of the boys was walking up to the counter as he blew out a puff of smoke. I was so uncomfortable and disgusted that I made my children and I eat our food in the car. read more

"Johnathon smith" tonight forgot an entire meal after being very certain they gave us our entire meal. He's apparently the manager. We got home and in fact we were missing an entire meal. Shame on me for not taking the time to check. My issue however wasn't with the missing meal. It was with the horrendous manager I dealt with on the phone when I was asking for a refund. Not only was he rude, but he hung up on me.Check any other reviews I have, I hardly EVER leave bad reviews, i just don't believe in them, But this guy was awful. If you want good customer service: based on this interaction it was a 0. read more

I ordered burgers here recently and they tasted okay but the bread was somewhat stale. To me that was a bit of a turnoff. However what really bothers me is how the dirty this location is read more

McDonald's - Dirty dining room. Who knows what the kitchen is like? - Fast Food Near Me - Rockville, Connecticut

They only gave me 9 McNuggets when i ordered 10 the past two times i went to McDonald's they only gave me 9

Great for a McDonald's. The entire restaurant looked impressively clean, and the bathrooms were very clean (especially considering the high volume of people visiting from off the highway). Food was better than my own local McDonald's (remembering though that it's still fast-food). All of the employees were smiling and seemed happy, which I think bodes well for the establishment overall. read more

It was raining and I drove up behind a car in the second drive through lane, I never got my order taken. I was sitting there, with rain coming through my window, say "hello, anybody there?" several times before somebody asked me if I wanted to use my app. Then silence again, until I again had to remind something inside that I was there. Then they asked for my order, and once again they went silent. Once again I asked if anybody was there. This time the silence continued. I finally gave up and drove across the street to Burger King. If you are not going to provide the bare minimum of service in the second drive through lane then close the damn lane. I for one cannot wait for the robot job apocalypse, at least the Siri version of this incompetent person will take my order promptly. read more

This is not affordable anymore. I'm surprised this "independent" owner hasn't jacked the prices up like that clown did in Darian, CT. Luke warm food was overpriced, and the tables were dirty; they were not what they used to be. The only thing this particular store excels in is excellent customer service. read more

This place is always clean, and has a very friendly staff. Food was very good and the coffee was perfect!

This McDonald's is right off the highway, and is pretty convenient to get in. The drive thru moves pretty quickly, as does the interior service. They have some outdoor seating which is nice if you're traveling with a dog, and a little... thicket, perhaps is the word?... off to the side. Very little, but my dog enjoyed sniffing it. The outdoor area was pretty clean too and I felt comfortable letting him walk and sniff there. There are no lights, and it is right across from Burger King so exercise patience when exiting. read more

I don't know how you mess up at McDonald's, but this franchisee has messed up his McDonald's. Filthy floors and every table is dirty. Bathrooms are trashed. Our order came out inaccurately (fortunately, to our benefit... there were four extra orders of fries in the bag!) But the icing on the cake is that you don't get any refills on your sodas. What!? read more

Very slow drive through. The opposite of fast food. 15 minutes for fries and a shake. Unreal.

I'm not sure who is working here at 9:15pm... but this person needs a raise. I opened my nuggets to find 10 neatly placed nuggets in two perfect rows... this is a once in a lifetime thing people! Not only was my order correct but my nuggets were neatly placed in the box?!!! This, this is what $15.00 an hour looks like! Just wow. read more

McDonald's - Fast Food Near Me - Rockville, Connecticut

Had a wonderful team member provide excellent service. He helped us with the kiosk, brought our food, and brought over ketchup in a very professional and helpful manner. Both of us were very impressed! read more

A high volume McD's! The staff is very efficient, get your order in and served quickly. Restrooms were fairly clean too. Located right off the highway for easy access! read more

I've included a photo of me ordering at Burger King across the street from McDonald's because Mike the manager and the rest of his staff don't know how to make a double cheeseburger a value meal that I get it every other McDonald's anywhere else in the country. I realize that this may not be a menu item, but every other McDonald's makes it when I order a double cheeseburger meal. PS a double cheeseburger is not a value meal at Burger King either, but when I asked for it I got it. read more

McDonald's - Me ordering a double cheeseburger meal from Burger King because this is the only McDonald's in the country that won't do it. - Fast Food Near Me - Rockville, Connecticut

This McDonald is the worst McDonald in America. They took more than 25 minutes to prepare my chicken sandwich. I could have hopped back there and done it myself???? This place is CANCER read more

Hey guys Aiden here (aka "Din") premium membership McDonald's holder. When I walked in I was not greeted which right off the rip made the customer service egregious. I proceeded to order my meal via tablet since I have bad social anxiety and because I was a little erect too at the time. Anyways Zuri was decently quick on her feet bringing my fresh crisp sprite in 4 minutes 35 seconds that rates a 3.45 out of 5 stars, not bad. However Zuri botches the exchange and drops it right infront of me. This is when things started to get shaky. She looked at me, winked, and gave me the eye to come around back. I won't lie I was tempted but I was not destined to fulfill Zuris needs. Furthermore I received my meal from Grandma Pat and began eating my first bites of food after a long night of skinny martinies. As Im eating I reach for my sprite to take a sip and the lid Flys off and it now looks like unleashed the liquor from last night all over myself. I don't think I have ever been more upset ever in my life. The workers today were very very lucky I had a long night last night. I couldn't let that get to my head so I started annihilating my chicken nuggets when I noticed a large hair in my food. This was the deal breaker. I swiped my food off the table and walked out unpleased but also knowing I will be back for Zuri and review there food one more time after one of my lowest McDonald ratings to date. 2.3 stars out of 5 thanks for reading today guys see you next time on Dins reviews. read more

Summer time is here and that means .49 Vanilla Cone! Not all McDonald's has it this cheap! Also on your app don't forget .99 ice coffees as well! Fast service with real people and thankfully this location has NO TOUCHSCREEN, which I dislike very much ! 5 star all Summer long!! read more

Fucked up mine and my friends order it wasent that complicated then complained that we said something about it , while also making us only pay for one order then make people at other window deal with the miscommunication .They were angry their own employee/ coworker messed up a order read more

How come you are promoting a 6$ Travis Scott meal when when you order it,it comes to $12 even called to speak to a manager but they said the same thing its $12 even tho its promoted for $6?? read more

Worst McDonald's ever. High school students running it joking around while there is a long line behind us with 15 people. Management needs to train better! read more

McDonald's - So much for cleanliness Walsh Management..... - Fast Food Near Me - Rockville, Connecticut

See all

This place is horrible! The grill is never properly cleaned and the majority of the crew working grill don't ever change gloves or wash their hands. read more

Believe the hype. Burgers are much improved. Usually stick with breakfast sandwich but quarter pounder was pretty good and definitely freshly made. read more

My bus stopped at the BK across the street. I went it to get food and should have known from the drive thru wrapped around the building that it would be slow. I ordered but had to get a refund so I didn't miss my bus. I worked at a McDonald's for many years and it was super disappointing. read more

Ordered online, set my order to pick up in the building only to find the doors were locked. Sat through the drive thru to be told I totally that my order wasn't in their system, and then told a minute later that it was there. Food was unsurprisingly cold at this point and had to ask multiple times for my drink. Go to one of the 17 other McDonald's in the 5 mile radius tbh read more

They always get my coffee right in the morning. Never had an issue with my food. Employees are all very friendly, always. 3 stars because that's as high as I go for fast food. The only issue is turning left out of the parking lot. It can get real dicey. read more

Stopped in on a pit stop from Northern New England in July. Generally OK but nothing special.

the service is terrible, no one knows what they're doing. we had to repeat our meals 4 times and they still didn't get it right. terrible. never going again. terrible franchise. read more

The wait time at night is absolutely ridiculous. Workers also seem to lack customer service and act like they have a better place to be. If you don't have good customer service don't work somewhere where you deal with people! read more

Stopped at this McDonald's to get a drink and use the rest room. I was appalled to see signs in front of both the rest rooms proclaiming that "REST ROOMS ARE FOR MCDONALD'S CUSTOMERS ONLY". I have been a customer of McDonald's for 60 years and have NEVER seen a sign like that in any McDonalds in any of the many states I have stopped! As a person with a chronic condition that requires rest room access, I depend on places near the highway to stop in an emergency (which this was). I have seen signs like this in local establishments but do not expect to see it in a McDonald's. Shame on the management at this McDonalds. It pissed me off so much that I left without purchasing a drink. I'll get it somewhere else. And guess what - I did use their rest room. read more

Sloooowww, for the first time ever I have to say, Burger King across the street is a lot faster! Horrible, 10 min on drive thru and still waiting! read more

Food is good when they don't screw your order up. Typical for McDonalds though or any other fast food place though.