They need an entirely new night staff worse play to go if you don't wanna wait for ever. Might as well go into dennys next store they'll help you out faster. read more

The absolute worst. Been waiting for over 30 minutes on an order from the McDonald's app. Place is dirty, the employees are loud and saying they want to quit. Telling people to use the kiosk to order their food or else they aren't getting any food ordered. read more

A real shit show. Over 22 minutes in drive thru. Only to find out that half of drinks out of stock. Manager really didn't want to be there. Just really disappointing to see a business run this way. read more

Being there several times. Just go in order, eat, leave. Food tatste OK. So far nothing neg.

UPDATE: I'm keeping my rating a 1 star, customer service has gotten worse. Orders are still not right. For an increase in minimum wage you would think they would work harder, now the employees think they're too good to work. I need to stop going here. They are inconsistent with there drink sizes. They get orders wrong when you look forward to a specific item you ordered. Customer service can be improved. They make a lot of money now to be getting orders wrong! You read more

Everything says they open at 5, though there were people in there at 5:40 am no one was actually working. The drive thru was null. Bad management seems like a certainty here or at least putting trust in the wrong hands. Never got food. Looped around twice and nothing. read more

Terrible service. Most of the time, in the morning for sure, they cannot give you a receipt. I always ask for a receipt. One time, after acting like it is too much trouble, they gave me a receipt alright but NOT for my order! Also, I do not like cheese. I always say no cheese and at least half of the time there is still cheese. Needs better management of their employees read more

Why with one car ahead of me would it take 50 min to get thru the line. For 50 of those minutes sat in same spot for 30 min. After taking my order and confirming I get up to pay and she couldn't find order. I'd say this is a fluke but happens everyday. Amazing other McDonalds can keep traffic moving. read more

I wish there was lower then 1 star. * note they lie about their names Leanne & DIANE not Mary ( nice try) are The most inconsiderate employees I've ever dealt with. After "kicking" my son out of the store and told "never to come back" because he could not download the app fast enough. To telling my adult daughter her "voice sounds like a child" and "we don't have to tell you anything" after she asks for the G.M because they were making fun of her. One of them told her "I'll tell him for you what do you want to let him know." And "we don't have to give you anything" Then to top it off - they took her phone number and kept trying to call her to harass her. I worry they will retaliate the review. If they can take down a number from the store and use it - what is to say they won't go further. We never got our food- We canceled the order - hopefully we will not be charged. If you treat all your customers like this no wonder you have a 1 star. We have contacted the highest level you can get for this company and going to contact the owners (if this is still their store - I hope not!) read more

This particular McDonalds is the worst. Workers are not courteous...order items are missing (slways make sure when you pick up your order bag)..the drivethrough window is super dirty...ketchup on the wall... read more

Can I do 0 stars? The "managers" Mary and Leann?? (It's Dianne she lied about her name) Absolute garbage. Won't give names of the General Manager, wouldn't give my brother the order, and threatened to call the cops on me for calling for my order.... super rude. Just don't know what else to say. I feel bad they have to live with themselves. Truly disgusting. Oh and they made fun of my voice?? Wow they really hurt me. Seriously I will pay McDonalds just two get rid of these two trash people Turns out the manager is Dianne. So she is a liar just because she is afraid of answering for her crappy management. Congrats McDonald's you sunk lower. Do everyone a favor and fire her. read more

Girl at the first window had my order wrong - I repeated it to her at the window & she ignored me & still charged me the wrong order. I didn't make a fuss about getting my money back it's too early in the morning to argue & be rude but this worker clearly did read more

Sooooooo slooooow. We have spent almost 20 minutes in line and have yet to order. They have two ordering lanes but only one person switching back and forth between lanes to take orders. He has taken the orders from the other lane three times in a row. Order inside or try somewhere else. In n out is probably faster. read more

This by far has been the worst service given through a drive thru. I have picked up two separate orders for DoorDash customers on two separate occasions from here. They give you the bags sealed so you have no way of double checking the items ordered are in there. I always ask "This is everything right?" They usually barely acknowledge with a head nod and run away from the window. I will never accept an order from this location nor will I dine. I will be sure to inform any other potential customers of this locations untrusted thieving ways. read more

Found broken egg shells in sausage McMuffin meal for a 2nd time at this location. This is not the first time I've had this happen, but thought we would try it again after a few years had gone by in hopes that proper training and care went into food preparation, however, it's apparent nothing has changed. The order was even wrong, gave sweetened tea instead of unsweetened. Very dissatisfied and disappointed in this location. I would caution going there. read more

McDonald's - Egg shells in sausage McMuffin - Burgers Near Me - Riverside, California

Well the parking sucks. If you're not handicapped. I had to park in front of dominoes. Then because of Covid the doors are locked so you have to walk around the front so it this point I'm totally wish I had a handicap placard. (Yes I'm old and sore.)Then I get inside and I can't even use the restroom. There's nothing good about McDonald's food I was literally only stopping to use the restroom and buy a coffee. Mark this place as completely useless to me and I'll never be stopping here again ! read more

Asked for a big Mac but with chicken instead of meat. They refused to make it. Refused to give me a reason why. But their employees make it for themselves and their friends. Guess it's ok for them to selectively discriminate against people read more

Please is BS. I had to purchase something to use the restroom. I'm in work uniform. I understand if they had or have a homeless issues but this place is in a good neighborhood. Dinning in was closed. COVID restrictions is over right ? Why aren't you open ??? read more

The worst service, food was terrible, I don't even know why they are still in business right now. If I could give 0 stars I would

I don't normally go to McDonalds, but today I went for coffee, there was no Starbucks within walking distance, so this place had to do. The service was about 5 mins for the coffee and I needed it really quickly. The drive thru was so long, its crazy.. This was about 1pm. Can't say anything else about this place at the moment, except the coffee. :) read more

McDonald's - Burgers Near Me - Riverside, California

I always thought people were being silly rating this place one star, but the past few experiences that I have had coming here I don't think I will be coming back to this location! I just drove through to get a large soda. Got it! Didn't get a straw... no problem. Went home, took the lid off to take a drink and what do I see under the lid INSIDE THE CUP......a bug, still alive. Living his little life inside of my cup. Well, that was money wasted. I don't know what the deal is, but when this location has a line on the weekends after hours.. they only take cash. Kind of sucks when you get stuck in this line waiting to just leave.. Or the countless wrong orders...etc The bug was the cherry on top of this disaster. No thanks!! I feel like a fool for returning after the first few mishaps, lol. Del taco is down the street. Go there. read more

McDonald's - the bug! - Burgers Near Me - Riverside, California

Beware of this place. With the Coronavirus restrictions, they are open but only for drive up. They totally messed up the drive up order. We foimd this out after we got home (our fault for not checking). We went back and they made it right with no hassel from them. However, we will not be back. read more

Delicious food, great value, great quality. I'm buying some now . Dependable and great prices, I recommend

What horrible service from the lobby for take out. Yes it was lunch rush, but no one was taking orders and even the kiosks were shut down. The manager indignantly ordered people out of the lobby because it was getting crowded. What a pain. Will not be back read more

It's seems like every time I order here it either takes awhile or I get food and the fries are always half full and cold not fresh . It's very disappointing. It happens over and over . The staff is nice and the location is clean otherwise . It just peeves me that every time I order fries the box is pretty much half full or empty depending how you look at it . read more

McDonald's - Burgers Near Me - Riverside, California

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I always come here and they always forget to put something in my order and they charge me twice and I ordered one thing but still they charge me twice and they refused to give me my money back this always happens at the nighttime morning time and afternoon is good read more

went here first boo buckets. they had no sign displayed saying there was none left so i figured they had some. waited at the counter to order but they dodged and ignored me. i went in and was done with my order in the kiosk machine at 3:13 and didn't leave until 3:52 just to get a 5 piece chicken nugget happy meal. (supposed to be 6) staff didn't wear any gloves. one guy who had a gay walk to himself wiped his nose and proceeded to prepare fries without gloves and served it. look out for faggit boy, and his rolling eyes read more

I stopped here to get a quick drink on my way to my next job. The place was a mess... Flys were flying all over the place. Glad I didn't get any food, gross! The bathrooms were really dirty too with toilet paper all over the place. This reminds me why I don't usually go to McDonalds. EXTREMELY SLOW read more

McDonald's - Gross! - Burgers Near Me - Riverside, California

The service is terrible. Waited in drive thru like for over 30 minuets and they messed up my order. Update: This location still sucks. I ordered 40$ worth of food and wasn't given a receipt. They forgot half of my order and when i came back to get the rest they were extremely rude and did not want to give me the rest of my order bc i did not have a receipt. I told them the exact amount i paid and my exact order so they could look it up and they wouldn't look it up and barely gave me what they forgot. No apology no discount nothing. By the time i got back home to eat the first half of my order that i received was cold. So frustrating. read more

Y'all are really miserable over there. Giving people attitude and complaining like teenagers just because someone ordered 2 Halloween Buckets . Literally takes no extra work compared to a kids meal just do your job or quit read more

Diane charged me 2 times for my one order so I paid 30$ for hardly any food . They swiped my card at the drive thru and front counter and Diane Swears she has to approve it so she claims she didn't charge me twice but I got charged twice . Then when I realized my card had been charged twice I went back up there with my receipt and order and card and she claimed she didn't know how to process a refund DONT GO HERE also they took my PIN NUMBER DOWN TO USE MY CARD . Sketchy Ghetto Establishment and to the McDonalds workers that see this y'all know y'all dirty and wrong read more

I love my local McDonald's! We Come here often since I live so close, and always had great service. This time around, we were craving smoothies and wanted to treat our golden retriever for a ride through the McDonald's drive thru. We ordered 2 smoothies and 1 little bag of apple slices for our Golden since he came with us. When we picked up our order at the window, one of the female employee gave so much love to our dog and gave us extra apple slices, complimentary! Usually we've always encountered people that don't like dogs, but saw she was a dog lover and just made our night . Thank you sooo much for the extra apple slices and showing some love to our fur baby . We will be back with our golden retriever and say hi! read more

Worst service ever. I usually come by to get something quick for lunch. I pull up to pay and the lady doesn't even extend her arm to give my receipt. Then I ask the guy giving me my food for three bbq sauces mumbles something as says ok. He gives me my food and I stop to check the bag just because it seemed like no one cared about their job. And to my surprise I had no sauce. I then walk up to the door and the store is closed so only drive threw available. A lady comes to the door and I ask her for the sauce I then walk back to my car that is parked in the designated waiting area for the employee to come to mg car and she stands by the door and yells here's your sauce. I look back and she raises her hand where she has the sauce trying to give me a hint to come get it. The only thing I could do is laugh. I guess now I have to be that customer that waits at the window until these employees learn the service industry. No wonder this location has poor star rating. If we could give no stars they probably would only half a star. read more

I would give them no stars if I could! Dominique the "Store Manager" was yelling and cussing at the workers and when one of the workers told her to stop yelling and cussing, she yelled more and told the worker to 'shut the hell up!' No one should be treated like that! I asked for hot mustard for my meal, she told me they were out and when the person behind me asked for the Hot Mustard, she asked how many and handed her five... are you kidding me! This is the second time this manager did this while I was there with my 3 year old son. I'm sorry but Dominique should not be working here!! read more

i was just at this location today 4/29 @ 2:11 didn't get my single order till 12 minutes later they were to worried getting big orders out before my single order i order before all the big orders never will i go back there order was all messed up. read more

Seriously best McDonald's I've been too . Happened to stop by on my way to work Friday early morning . San Bernardino ghetto ass McDonald's should get trained by these people super nice white lady that took my order I didn't get her name ! Clean just great in general read more

Absolutely disgusting. Not clean at all inside the restaurant! I notified TWO different employees about the floor being covered in soda, sticky floors, and over flowing trash cans! I know you can get busy but where is the effort! read more

McDonald's - Burgers Near Me - Riverside, California

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35 minutes in the drive through on a Saturday. 35 freakin minutes for 2 cheeseburgers and some fries

It's funny. I've been coming here since I was a kid and they have always fucked up my order. I still go back until this day because I try to give this place the benefit of the doubt. I will no longer be doing this. This McDonald's as well as it's employees are a fucking waste of human life. I don't see how I can go through the drive thru when it's super dead and special order my food and they STILL manage to fuck it up. I cannot fathom how places like this can fuck up an order that's so simple. The worst part is the order is on a fucking computer screen. It's amazing how in this generation when everyone is glued to a fucking screen 24/7, they can't look at the computer screen in front of them and see that I don't want specific things on my order. Blows my fucking mind honestly. This place blows. Don't come here unless you want your food fucked up. read more

Came in on a Wednesday night. We pay and right as we ask for our cups she goes oh I only have medium cups. I was like okay... coulda told us before paid for larges whatever. Lady behind me asks her to go get large cups. She's like sure and walks to the back and get large cups and I'm standing there like uh hi... lady over here bought food for four people paid for larges but got mediums because you didnt want to walk your ass to the back? I had to go sit in the car before I said some shit. Fuck this McDonald's read more