This location was actually one of the better ones. It's conveniently located between Rincon, Springfield and Guyton. The customer service was good. My food was hot and fresh. read more

So slow, will be standing there waiting to pickup a order placed online for forever while the store isn't even busy but they keep just only fulfilling the drive thru orders and literally couldn't care less about anything else. After standing there for forever you no one asking what you need you finally ask how much longer it will be to the guy bagging the orders but the manager interrupts and says all snarky that the food is still cooking but that we can just cancel. Okay but I want to know how much longer it will be so I ask the guy again and the manager once again interrupts and instead of just answering the question can only say that the food is still cooking. This is one of the worse McDonalds I have seen in my life and it's steadily going downhill and the staff are always rude and barely acknowledge you and most of the time won't even call out your order so that you even know that it is ready. Almost every single employee in there is incompetent and/or rude. Also what happened to McDonalds being a fast food restaurant because nothing about it is fast. Its faster to go to a restaurant that serves a five course meal. Something seriously needs to change because I honestly don't understand why people still go there and I am surprised they have not went out of business yet read more

I just wanted to prevent a hangover. we drove up to this McInedibles for my hangover prevention medication: a MacDouble and a big cup of crispy Coke. We roll up to the drive thru and they say they only have Hi-C. Okay, that's sucks but fine...we order nuggies, fries and the MacDub. We're waiting for a bit after paying when the employee comes to the window and tells us they "don't have meat". Wut? So we're all "how are you even open?" And she goes "well we have nuggets, I can give you nuggets." And then she said something about how they just cleaned the grill. So that was kind of confusing. Nuggies are not a hangover preventative substance so we asked for a refund for the burg. we then waited even longer for the nugs and fries. I gave two stars because the nugs were fresh to death. Like...so fresh they melted my tooth enamel. Anyway...that's the that with that. read more

Place is a total & complete joke! Employees are always having a big party with non employee friends hanging out always. I've NEVER had an order correct. I will drive much further away to not have to deal with the clowns (no pun intended) that staff this location! Do your self a favor & stay away! read more

So doing an in store food order is a mistake. I have tried it a few times with my toddler just to get out of the house. The wait time is crazy long for dine-in to receive your food or drinks. They pretty much just toss your items in the bag and you have to pray it's alright or you will have to wait by the front area for one of the employees to acknowledge you before you get what you need. McDonald just pretty much sucks and don't recommend it unless you're ballin on a budget than you have to do what you need to do! read more

Worst service I've ever experienced. Employees vaping in the store, 38 minutes for 2 mcgriddles and a coffee. Employees yelling and cursing at eachother and customers. Would never recommend this location. Rincon is 10 minutes down the road, faster service, less drama, and less attitude. read more

The worse experience here.. The kid working the counter ignores you until you ask for help and then sends you too the kiosk.. The employees flocked up every order I saw that came thru.. 3+ they even forgot about my drink... and talk about SLOW.. U look up the word SLOW in the dictionary and u will find this place.. also the employees all chit chat and dont care ur waiting at all.. waited 30 mins for a combo.. read more

This was my first time in this McDonald's since they remodeling and I like the vibe! I placed my order using the kiosk, which was super simple. I was easily able to make customizations and alter my order. I only waited a few minutes for my food and the order was accurate. The gentleman at the front register was very pleasant! This has to be one of the busiest McDonald's, yet they seem to be keeping up. The drive-thru appeared to be moving quickly. My experience today was definitely 5 stars! read more

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I came to this McDonald's a couple days ago and all the teenagers were just playing around and the manager or whoever it was they were screaming every 2 minutes and cussing. Didn't give us the food we asked for. read more

the drive thru lady cursed at us and my friends chicken nuggets was chewed on they was all extremly rude and told us to come inside for our drinks instead of giving it to us read more

How are you going to quit selling breakfast at 10:30am when your signs say "now serving breakfast till 10:59am" then going to talk to me like I'm ignorant. I'm sorry if you didn't want to do your job. But I do want to eat and I know how to read. read more

Very slow , waited in line for almost 10 minutes just to be told there were no lemonade, not only that food was cold! Burger was hard .. had a bunch of little Kids working in there read more

The service was quick and the food was hot! The only thing that was missing was the salt on the fries! Why no salt?? :(

Listen if you a person that values customer service this is not the place to come. Everybody has a attitude. Even though they are consistently messing up orders they act as if it's your fault. I'm so happy that I'm picking up a order for friend. Because I would never spend my money at this establishment. And management.....well there is no management. Just another lady with a different color shirt. I work too hard for my money to spend it here! read more

I don't get the bad reviews here. This McDonald's is heads and shoulders above any other that I've been to. It's always clean, the service is as fast as any Chic fil A and the food is always good. The couple that owns this location is regularly on site and you can tell that they take pride in their restaurant. I don't eat fast food often but this McDonald's is the only one that I will eat at. read more

They have improved over the years they are much better at breakfast. The food is still what you expect from this chain and not any different. read more

The first time I came here two weeks ago I got in the drive thru line 15 mins before breakfast ended. The drive thru did not move... when I was finally able to order 2 mins after breakfast they could not seem to make any pancakes! Second and last time drive thru line was approx 30 cars long... so we came inside to order stood at the register for about 10 mins. No one said hello or even acknowledged us!!! Finally after 10 mins of standing at register someone told me to use the kiosk. I informed her I'm paying cash she walked away... I order at the kiosk she then after another 5 mins tells me she can take my order. Here's where I really get pissed!!!! 2 mins after she takes my money, 5 people ORDER AT THE REGISTER!!!!!! To say I will never come back here is an understatement. Horrible service the least they could have done instead of look at my daughter and I standing there and not say a word is greet me and say it's easier to use the kiosk NOT just look away!!!! read more

I am so tired of "must pay with exact change". There is not a coin shortage.....mark McDonald's off my go-to list.

food sucked ordered nuggets and fries bc how can you possibly get that wrong? well, the nuggets were reheated (rubbery instead of crispy) and the fries were cold. how hard is it to throw a new batch in the fryer??? so sad read more

This McDonald's has to be too ten worst McDonalds. It would be an absolute miracle if you left with a correct order. The burgers are always either sat under a heating lamp or over cooked to the point they are completely dry. The fries are never salted and the customer service is always horrible and slow as can be. Corporate should really do a training with this location. Absolute garbage location. read more

This place is the slowest McDonald's I have ever been to in my life. They will have you in the drive thru for well over 45mins

The food is everything is fine everytime for me but whenever I order caramel coffee they just give me straight coffee

How can input this lightly? this place sucks. I request a half and half tea in the drive in and it took over ten minutes. Seriously? I am not bitter though. read more

Decided to try mobile ordering and it definitely is not worth it. They claim ordering through the App is convenient, don't think so. It probably would have been more convenient to go through the drive through. I saw at least 5 cars,if not more, order and pick-up while I was waiting. Maybe I'll try again in the future, maybe not. read more

According to the Woman behind the counter, they were under staffed for the day, which I completely understand. They took so many orders before even getting to certain people, and I kid you not, every person in the room (which was like 5 people at the time) had there orders messed up. The gentleman behind the counter forgot to give me drink, so I waited for a little until asking again because we were ready to leave. I told him a large Dr. Pepper, and he proceeded to put coke in it. I didnt realize until I got home otherwise I would have said something. They also got two of the three orders wrong. It really rubbed me the wrong way. I havnt had any problems in the drive through other then the long line but that doesnt bother me. All in all, communication skills need to improve drastically. read more

Since re-opening this restaurant they seem to have an issue with getting the orders correct. I've had this issue on multiple instances and do not understand what is so difficult about reading a receipt and put in the proper food in the bag? I enjoy McDonald's but it's getting to the point that I'm going to stop eating at this location. read more

They lady taking my order was a bitch. By the food was pretty good.And them spicy McNuggets fucking slap. And this burger i got was pretty damn good too. read more

i waited in line for ten minutes because they only had one lane open. i would have been fine with that except for the fact that the only person taking orders didn't have a clue what she was doing. the cashier's name was sidel. i had to repeat everything that i said about 4 times and she told me that you "cant do 6 nuggets as a meal" when i've been ordering that meal my entire life. then, when i finally got my food, the fries were unsalted and i didn't get the barbecue sauce that i asked for twice. read more

Worse parking lot ever as the drive thru blocks the all of the parking spots. Inside it is the slowest and has the dumbest employees. I have ordered cheeseburgers and got no cheese on them. Ordered burgers with no mustard and got mustard on them. All the owner cares about it how many cars he gets thru in the drive in. Long waits when you order inside. read more

I would like to know why this McDonald's is more expensive than others in the area. I order an order of mixed eggs and the price was .70 cents more. It was $1.69 here and a dollar down the street. For that amount It pays to drive a short distance and sit in a decent size restaurant and a decent parking lot where you don't have to worry about a getting your car clipped because of the congested drive-thru. Talking to the owner is like talking to the walking dead. He really doesn't care and is very rude when he finally returns your call. read more