This review is specifically towards the kids play area. 5 stars for food 4 stars for the play area. I have taken my daughter to this play area SO MANY TIMES. We go during breakfast 8am-11am because it's empty, maybe 1-3 kids at max. Lunch time, no (30 kids). Their play facility is so cool. Very original and looks nothing like the ones at Smith/Porter park or Sonic . They also have two computers with a bunch of games, AND motion/touch lights on some of the tables & on one wall next to the main door. You can eat inside the play area. There are tables/chairs and booths. It's also super convenient if you are a student with a child, because they offer free WiFi (I've seen parents on their computers doing homework, as their kids go and play). And yes, there are outlets! 4 stars because it doesn't get cleaned as consistently. For 3 hours (yes we stayed), there were chicken nuggets and fries in the floor underneath a seating booth. One time we found ketchup on the play equipment. That is all read more

We've been to this McDonald's many times over the years and have honestly never had a bad experience here, which is why this visit was so surprising and the reason I felt it was worth leaving a review. The food was fine, but the customer service in the drive-thru was disappointing. I understand the drive-thru is meant to be fast, but the employee taking our order came across as impatient and dismissive, making us feel rushed while ordering. Being efficient is one thing, but customers should still be treated with kindness and respect. I know everyone has off days, and I hope that's all this was. We've always had good experiences at this location before, so I'm hoping this was just a one-time situation. read more

I feel weird leaving a five star for fast food but it was nothing but good. Easy in & out, ample parking, super friendly staff - went above and beyond to make sure our order was right, even gave extra napkins because I walked in with my kids. Clean restaurant, clean bathrooms. No pictures because the food looked like the McDonald's pictures. Not Michelin star but received exactly what we ordered & everything was as expected. They even packed out to go order nearly, nothing spilled, all condiments included. Thanks for a good stop on the road. read more

The date is 1/26, i just waited 30 minutes for two snack wraps in the drive through, they sent me to the waiting area and when i tried to mention how long id been waiting the guy turned around and walked away. I wasn't mad or yelling, i said "hey ive been here for 30 minutes" then he just ignored me and left. I don't usually write reviews but I think when service is exceptionally bad it should be noted read more

They gave me a soaked Big Mac. I asked the manager for a refund or some points on the app or something. They took my address and said they'd send me coupons. It's been a few months and nothing. I just took a loss I guess since it's been this long. read more

McDonald's - Soaked Big Mac® - Coffee & Tea Near Me - Rexburg, Idaho

Colleague and I placed mobile orders. They assert its store policy to make us go through the drive thru twice for them. The total of our two orders? 2 sandwiches, 2 hashbrowns. "Store Policy"? More like go around twice so the order screen says we served 2 cars in a single minute. This is only their location that does this and they are firm on it. read more

Great service, and the best double filet o fish sandwich I've ever had! The place was clean and well kept.

Twice in one month they have failed to make my order correctly. Both times my mcchicken's have been made incorrectly. A plain mchicken might be the easiest thing to make at this "restaurant" and not once but twice they fail to do one simple order correctly. Super disappointed and won't be giving them my business again. If I could give it 0 stars I would. read more

McDonald's - "Plain" McChicken® - Coffee & Tea Near Me - Rexburg, Idaho

Came in May 1st around 4. The small girl who was wearing the yellow vest and running around was killing it. I wanna say red hair but I don't remember. Super friendly and helpful. Also ACTUALLY MIXXED MY MCFLURRY!!! That never happens at a lot of other McDonald's. Thanks for making my order correctly read more

Fries: 9/10 QPC: 5/10 Nuggies: 6/10 Service was fast and fresh. Establishment was as clean as McDonald's come read more

McDonald's - Coffee & Tea Near Me - Rexburg, Idaho

Terrible food I saw the late shift manager handling the burgers with no gloves and when I asked her about it she said "I could spit on it too if you want" very rudely. She then cussed me out after I left the store. Safe to say I will never go back there as I fear for my safety. read more

McDonald's - This is the manager that was very rude and dirty - Coffee & Tea Near Me - Rexburg, Idaho

First off, kiosks are buggy, I guess they were having a bad day because the screens picked and chose the best for them to function. Second I saw the good ole prices, 10 dollars for the bare minimum. It costs almost an extra dollar to upgrade. Third the time, granted I ordered the while menu, but they kinda take the fast out of fast food. when I did get my food, employees were very nice no complaints there, but the food. I could have microwaved my son's sock after football practice and got the same result. Food was room temperature, fries felt prehistoric, nuggets felt like a sponge, and the burger felt like a warm hug from my mom. Good burger. Overall, kind people just doing their job the best they could so not mad, but for 63 dollars I wish I got good tasting food. read more

McDonalds is McDonalds. It is not fine dining but usually predictable, reliable, convenient and relatively inexpensive. We've been to a few stores where we recognize the staff and they are cheerful and pleasant and brighten our day. Overall I give them a four star, only discounting a star because the experiences is not wonderful 100% of the time at all stores. Some stores have off days or off meals but I still go and am satisfied most of the time. read more

Excellent service I got all my sauces this time! The young lady and gentleman that handed me my food were so helpful and respectful. Unfortunately they did forget a breakfast burrito, which was not a big deal! The food was delicious and I called the restaurant after discovering my missing burrito, and the even sent me a free burrito gift card which she said will arrive in 3-5 business days! Overall great service little bit of a skadoodle but they made it right in the end! Thats the difference between a good establishment and a GREAT establishment! Overall I was very pleased and I will for sure be returning! read more

Terrible slow service. Waited 20 min for a simple ice cream cone. They had given our order to someone else the staff was short tempered, the place was a wreck trash all over the floor and no clean tables. read more

Came in this morning and had the best experience I've ever had at a fast food restaurant. I was helped by Matt who was so friendly. It is so nice to be greeted with friendly service. Also the place is so clean inside. read more

McDonald's keeps the prices the same but cut the portions. The burgers patty gets smaller and smaller and the buns get bigger and bigger.

The food is your average MCD, but the staff we encountered were SUPER friendly. The guy that took our order opened the door for us and brought us our food to the table. Another girl ask if we needed anything and if we wanted any trash cleared. Where I come from in California, these types of things hardly happen at sit down restaurants and certainly not at a McDonalds! Taking one star off because it's MCD food, it was fresh as tasted good, it's just not restaurant quality which we didn't expect. But 5 stars to the friendly staff for sure! read more

FILL UP THE FRIES ALL THE WAY Not to mention if you go right at 12 on a Sunday night they are the hardest, coldest fries you've ever had in your life. They need new managers at this location! read more

Only place in Rexburg open past 12! And that's in a college town with a curfew. Automatic 5 star. Keep it up McDonalds! read more

Really good place to eat. I wish they would open their lobby so we could go in an sit to enjoy their wonderful food! I do however appreciate that their drive thru is open!! But I love the Big Mac Meal! read more

The food was good. But boy they messed up yet again. Every time I go here they NEVER give me enough fries. They don't fill it up at all. Also I keep asking for no pickles and they still always put pickles on my burger. These are just some small issues they need to fix. read more

McDonald's - A large fry with only the amount of a medium size (I had not eaten any of the fries at this point). - Coffee & Tea Near Me - Rexburg, Idaho

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Love mcmidnight workers. They always have so many people and handle it so well. Appreciate them so much

I had the most amazing experience the other night. My app wasn't working, and I was afraid I wouldn't be able to get my food, when Steven an employee there kindly had me come to the front and help me figure it all out... 10/10 service and food was great! Thanks :) read more

Rating this based on fast food restaurant standards, which often get a bad rap. This McDonald's is great. The great, super friendly front counter girl opened the door for us and promptly brought us the desserts and drinks while we waited for the food. Always smiling and cheerful. Excellent customer service! The food is just typical McDonald's so nothing to say there. Wasn't anything bad about it. read more

They made me wait forever for 20 spicy nuggets and 3 medium fries. For all my food they didn't even give me sauce despite making it a big deal that they give me 3 sauce instead of the normal 6 that I have come to expect as the average for a 20 piece nugget. read more

There is nothing in my review that will surprise you. It's a McDonald's just like every other McDonald's around the globe. Cheap food. Decent prices. Quality for what you expect in a low-cost burger joint. read more

Yes, this is a McDonalds, I am at this time not venting but hopefully help others and this location understand how they may improve and what customers my expect at this location. I have been to this location numerous times and I am exhausted. This food is good but the drive thru is ridiculous. this place a fast food location, correct. A drive thru is convince to quickly drive up and order food, pay for it and pick up at the window. I normally stopped at this location about 2-3 times a week as it is most convenient for me. I have been in long lines that slowly creep and the the following happens: I order my food like any other person, nothing special normally a basic breakfast item or a number 1 for example. Nothing special about the order at all. I pull forward and everything seems to be going smoothly until I get to window where I was told by the first window of payment that my food will be waiting for me their. So I pull up the pick up window and wait about 30 secs and a worker opens the window and hands me my drink normally and the closes the window and about a monument later he/she opens the window and ask me to go ahead and pull forward and park in the # " " spot. I look behind me in my mirror, and to see how the line is, and guess what, zero line!!!! Just me in the drive thru. In some other cases yes there has been one or two cars behind me. So I go and park and wait for my food. One time the manager was already coming out the door with my food before I parked!!!! Really!!! The window could not wait another 30 secs to give me my food? But majority of the time, 9 times out 10, I am asked to pull around to the spot and it will take the team almost 10 min!! I have had to inside to get my food a few times. I am tired of this! I feel like I am being picked out every time! They should put my name on pick up spot #1! Either I am going to have to order ahead if I decide to return this location or drive to the other side of town to get my order quicker. Do not recommend the drive thru. read more

This McDonald's has the best customer service ever!!! We ordered 25 honey packets and 8 strawberry preserves and they brought it all with no fuss or complaint. Great place with great people!! read more

McDonald's - a tray of food on a table - Coffee & Tea Near Me - Rexburg, Idaho

Every now and then, I get my caffeine from different sources but this place always burns my coffee

The food is really good. Why the two star review? The television in the dining room never really works. But at least it usually airs Fox News. Much to my surprise, this morning "Discrace The Nation" aka "Face The Nation" was on. This is a very red state. We require real news from Fox News. Not fake news on a tv with terrible reception. read more

The food and service is pretty good! Although the cheeseburger is just a hamburger, cheese, and chopped onions?! I've only been here a few time not enough to taste everything. My favorite thing to get is their chicken nuggets! I also think their fries are decent! read more

I love this McDonald's! The manager is so friendly and accommodating. They always come up to your table and ask if everything is okay, and are always willing to switch things out if it wasn't made right! The food is always fresh and they have the best fries! They definitely go above and beyond at this location. Best McDonald's I've ever been to:) read more

So I'm here at mcmidnight30, not too busy, they only gave my friend 5 nuggets in his 6 nugget meal. I specifically asked for an mnm McFlurry and was served an Oreo one. Of course, I couldn't just take it back because then the staff would eat it and they don't deserve a reward for fucking up. read more

Best one out of the two restaurants the other one is slow as crap both going through the drive through and inside. This one is much more friendly and quicker and just better overall read more

Friendliest McDonald's I have ever been to! Thanks for the nice short break. :) the nuggets and smoothie was good.

Where to begin, this McDonald's is probably the worst ran business I have ever run across. If you go there and expect not to have to pull around into a numbered parking space your crazy. Never any coffee, never know what window you are supposed to go to...they say 1st window so cars pile up waiting only to have someone waving you on to the next window. You would think collage kids were smarter haha read more

Well it's McDonald's and so I don't think it deserves a five star review. But it is very clean and the staff is friendly and quick with getting your food out. The lighting is nice and the location is convenient. read more

This is by far the worst McDonald's I have ever experienced. 100% of the time I drive through the drive-through they never have food ready and you have to pull into a spot and wait. They always apologize up and down but yet it never changes. read more

I went at 2:30 in the morning to go get a hamburger. I got a 15$ meal bundle and was in the drive thru I sat there for a total of 20 minutes while I watched the employees sit in the back talking to one guy who wasn't even on shift. I honked a couple times still nothing. I went in and they charged me more because I was impatient. Where in the hell do they get off telling me that because I was waiting for my food I was the only one there and they brushed off my concerns when I did go in to talk to them like I wasn't even there. If you are working in fast food do your job instead of getting paid to go fuck someone in the back. If that's what you want to do go be a whore. Not impressed and to continue my food was cold and burned. read more