I loved this cute coffee shop I stumbled upon!!! I am not from this area, but needed a coffee bad…read morebefore I presented at a career day at a nearby school & this the perfect place!!! Such a cozy coffee shop with so many things to offer: nice workers, many coffee/breakfast options, stickers, cute indoor area, and plenty of parking out front!! I decided on a bacon, egg, & cheese croissant sandwich paired with a vanilla latte!!! Both delicious!! The sandwich was bigger than I thought and stayed warm while I was eating it!!! My latte was also delicious, a classic iced vanilla latte, that gave me enough energy to take on a bunch of 5th graders!!! I highkey recommend giving this place a visit if you want good food and coffee!!! Cheers!!!

Place is nicely decorated old charm . Parking is on the street . Didn't try the coffee ran in for…read morelunch . Guy at the counter was friendly , think he put the chicken oriental salad together which I ate . Lettuce sparsely chicken and oranges. Daughters had vegetable wrap, no hummus was on it even though it was supposed to, sparsely vegetables, they need a lesson on how to roll A wrap .

Love it here! My girlfriend and I are regulars and they make the best matcha in Ohio for sure. The…read morestaff are super friendly and make you feel at home in the shop. We also buy the ground coffee and the earl grey, super delicious and makes a great gift for loved ones. If you live in kent or are visiting... going to Bent Tree is a must.

This was my first time stopping into this coffee shop, and I'll definitely be returning. The…read morecoffee drink I had was very tasty (cold brew) and nothing fancy. I did ask the barrista a few general questions that she answered with a warm big smile. It's very cute and cozy inside. Due to the limitations of size, there was a long line trailing nearly outside of the entrance door, but that really just speaks to the popularity of this spot more than size constraints I believe.

This is a really unique and quaint coffee shop. The service was friendly and prompt, My iced Irish…read morecoffee was okay, but the lemon blueberry muffins were tasty. We have friends who normally work remotely from Open Door and they say it's typically quiet. Unfortunately for my wife and I, on the day we visited it was packed with a group of loud high school-aged girls who were very noisy chatting and clapping...I couldn't wait to get my coffee and get out. There were some adults in there who had their laptops open and I'm sure were trying to concentrate but I don't see how while we were there. Nice place. We would like to give it another try when it's not so full of boisterous teens.

My husband and I stopped in yesterday to warm up, and we had a great experience. The staff was…read moreincredibly friendly and helpful, and the atmosphere was cozy and comfortable. I also had the best cupcake I've had in a long time.

Flavorful and uplifting. High quality coffee shop with great ambiance and so many choices right in…read morethe heart of Kent. Definitely worth the visit

Love the atmosphere, so cozy. Great place to have a laid back coffee date with a partner, friend,…read moreor yourself. Staff has always been friendly and easy to chat with and accommodating. Love the locally roasted retail bean selection, love being able to have a good variety to take home and enjoy. Lattes in house are often a tiny too sweet for my liking, but are always yummy-- the seasonal drinks are super fun to try.

danielle my server was a life saver literally turned my whole night around for the better held the…read morewhole fort down by herself

The ladies inside were working like a fine oil machine. Very friendly. They even changed my orders…read morefrom drive thru to pick up without skipping a beat.

I came in on a weekend morning and as I expected, the place had a bit of a line as most good coffee…read morehouses should. The ambiance is nice with a variety of seating types and a large room. The coffee house has experienced baristas offering beautiful latte art and a variety of coffee selections. My challenges are the stocking of pastries and accompaying items wasn't the best, possibly when I happened to come in, with several things out of stock. Additionally, order management seemed a bit haphazard with my order getting lumped in with multiple others and not being produced in order of customers ordering. Bottom line, I think Heartwood is a good coffee shop overall, but doesn't have the stocking or efficiency of a coffee shop I would rate in top shops. If this doesn't worry you - definitely make a stop in here.

We stop in to Heartwood Coffee on a regular basis and love everything they have to offer. We…read moreconstantly get lattes as well as their Dino cookies. The service there is fantastic even if they get super busy. The coffee shop vibe is immediately apparent when you walk in and I love everything about it!

Enjoyed the cafe area to sit and have a coffee. Good menu selection for drinks and bakery treats…read more The last Cortado or two I've ordered here weren't my favorite, but totally worth stopping in and trying.

This place has a great atmosphere, I thought it would be overwhelming because of how big it is but…read moreit was super nice! My only feedback is there is way too much cream cheese on the bagels to the point where it falls apart. But the coffee is delicious and it's a great place!

Great coffee! Mason is very nice, love that I could spend a few minutes reliving that amazing Cavs…read moregame last night!

So, I'm a little confused about the change of names, does this mean it just changed names or did it…read morecompletely change ownership? Because the drinks were the same! With that being said, went to try this "nee" place today! I was really excited to try a cookie butter latte! It was extremely well! The guy who was there was super kind and made delicious coffee! The decorations were like 1/2 the same as before, but with some new ones added! We really enjoyed playing connect four while we waited! I'll 100% be back!!

Artisan used to be one of the best coffee shops in the region, but the quality of food and service…read morehas drastically declined in the last year. The interior vibes are the same; open, spacious, and clean. However, the food and most importantly, the staff, no longer maintain the quality that made me a regular in the first place. Artisan used to have amazing coffee and excellent food, but the coffee is no longer very good. I think this is due to the staff. The food has significantly declined in quality. The hollandaise on their breakfast sandwich is now a broken, greasy mess. The "sourdough" is generic white bread. What's even worse than the food is the staff. In the last two years, the staff has degenerated to an incompetent , bedraggled mess. The staff has never had to wear a uniform, but perhaps it's time for them to institute one. In my last several visits, I've seen grossly oversized clothes that have the staff looking like they just rolled out of bed. Hair is unkempt, not brushed, loose, and hanging down past their shoulders. A recipe for getting hair in my food. Furthermore, the staff is no longer smiling or friendly and can't answer basic questions about the menu. They seem confused about where they are and the service they provide. On top of all this, they maintain their strict breakfast timeframe. Why they have decided to stick to antiquated time limits for the food that is always available in their kitchen is beyond me. The barest minimum of market research would show how popular breakfast sandwiches are all day. What once was a vibrant, friendly coffee shop with great food, good coffee, and pleasant employees now feels like a dressed up McDonalds.

This was my first time stopping into Artisan Coffee as it is a bit of a dive for me, so I was happy…read moreto finally be in the area to give it a go! This place is a charmer for sure and has a vibe to it that is cozy. The space itself is larger than what I was expecting and it was nice that they offered additional parking across the street as their lot is small and gets full very quickly. The space also has a stage and lots of windows for natural light which I loved. The baristas were all very friendly and knowledgeable about the different drinks and what they offered, which was really nice. Unfortunately, I did not try any food, but their menu offers a wide range of breakfast and lunch options including sandwiches, soups, bakery and more. I reached for the cold brew and a friend got a lavander matcha lattee. The drinks were good, nothing out of this world but I was glad they offered additional cream, sugar, etc out in the open in case people decided they wanted to add anything to their drinks. They offer a wide range of drinks including some really interesting specialty drinks which all sound fun to try. Overall, Artisan Coffee is a cute, charming coffee shop that offers a wide variety of food and drink and I am sure you will find something you enjoy at this cafe. If I am ever in the area again, I would definitely consider coming back here to sit down rather than to-go.

I stopped in for a cup of coffee and a light breakfast and had a lovely experience. The cafe was…read moreclean, cozy, and very welcoming. The staff were pleasant and attentive, and everything was fresh and delicious. It's the kind of place that makes you want to sit and stay awhile. I'll certainly be returning.

The breakfast bowl came with a biscuit, eggs of your choice, sausage (again your choice of meat),…read morecheese and sausage gravy. All of the food was delicious and more than enough. The service was slow in my opinion. They make each meal before serving it so you know it is fresh. The ambiance is very good and they even have sound absorbing panels in the ceiling so it is not overly loud.