This place has a great atmosphere, I thought it would be overwhelming because of how big it is but it was super nice! My only feedback is there is way too much cream cheese on the bagels to the point where it falls apart. But the coffee is delicious and it's a great place! read more

Enjoyed the cafe area to sit and have a coffee. Good menu selection for drinks and bakery treats. The last Cortado or two I've ordered here weren't my favorite, but totally worth stopping in and trying. read more

Someone, can't make any assumptions on who... ‍ got my review hidden on google, so I'll leave my review here where it CANT get removed. One of the worst business owners I have ever encountered in my life. The reviews about the owner yelling at employees or being rude to them behind the bar are very true and it's even worse behind the scenes. I could go on for hours but I'll name just a few major things. Don't go here unless you want to support a business owner who calls every single one of her employees lazy because of one training inconsistency. Training is her job as the owner of a small business but she deflects her incompetence on her employees. This happened on multiple occasions. Cutting hours to "save" on labor, leading to short staffing if there's any sort of rush (aka more $$$ in the owners pocket), lack of transparency about how tips are split (talks in circles until you're tired of listening to her), pays less than minimum wage and expects maximum effort, yet somehow doesn't recognize her employees for their efforts, etc etc etc-- it's sad. She uses the cheapest possible avenue for her offerings. Costco pastries (not the majority, but some things that could easily be sourced by the other businesses she buys from), Costco milks (not even the barista blend that's standard almost everywhere else), the cheapest matcha, 2% milk being the standard for lattes instead of whole... the cheapest everything. She doesn't care about the quality of product she's pushing out, which is extremely obvious when you realize 90% of her staff doesn't know how to dial in the espresso machine, let alone how that reflects in the shots. If you've ever encountered an employee here who seems confused about the menu, training inconsistencies, or price inconsistencies-- just know it started at the top. Trying to get a straightforward, consistent answer out of her, about her own policies and procedures that she created, is like pulling teeth. This is just one person revealing the realities of everyone who's worked here since the new owner took over. People deserve to know what kind of business owner they're supporting. read more

What absolute joke of an establishment... I waited over 40 minutes in line just to be brushed off at the window with "just one more minute" for the food. That "minute" turned into 15 more while employees fumbled around inside. When they finally came back, they tried handing me food that wasn't even what I ordered. At that point, I should've known better. Got home and, shocker, it was worse. The food was burnt beyond saving, and the hot chocolate? Made with water instead of milk. Who does that? That's not hot chocolate -- that's sad brown water. There is zero heart, zero pride, and zero accountability here. Everything about this place screams laziness and incompetence. Slow service, incorrect orders, trash food -- the full trifecta. And before anyone says "bad day," no. This is not the first time I've had a piss-poor experience here. It's just the final straw. If you value your time, money, or sanity, go literally anywhere else. I will never be coming back. read more

Waited 20 minutes at the window for my order after they told me they were out of overnight oats again (I came here last week and same story). It took 10 minutes for me to be spoken to at the window. Love running late for work because they only staff one person. I ordered a coffee and toast :( wish they were better organized. But I'm disappointed a lot when I come here. Had to come back to update this because went to eat my toast and it was in toasted bread so that's awesome read more

The place was quite busy when I walked in. There was a bit of a wait to order. They have a lot of pastry options. I saw they had a vegan bagel sandwich so was intrigued by it. They refused to use my reusable cup for the coffee which I get because of how busy they were. But the cost of a small iced latte with no added syrups and a vegan sandwich was $12! All that was in the vegan sandwich was cheese and a sausage patty. These costs are kinda ridiculous. But the place was nice and bussin. read more

Stopped in around 12:30pm with my pops for a bite and coffee. Ordered a couple bagel and egg sandwiches and drip coffee and an Americano. What went right: the Americano. What went wrong: everything else. The most disappointing thing about today's visit was the absolute disdain and annoyance I felt from the worker who took our order. No smile, abrasive tone, defensive. Acted annoyed that she had to list the bagels they had. I asked what came on the sandwiches and literal deadpan face she just says "nothing. we microwave the egg and cheese and just put it on the bread". Cool cool cool... I order anyhow despite my doubt and bc I was hungry. After taking a first sip of the drip coffee, I asked if it would be possible if I could just get an Americano like my dad bc it was apparent it had not been made recently and was quite bitter. (I know this bc it was not very hot and another employee took the canisters back bc they were empty shortly after pouring my drink.) The employee I asked to change my drink was defensive and said it had been made very recently (wrong) and that maybe I just don't like their coffee and it wasn't for me...such a strange interaction and so unnecessary. She did make me a nice Americano, though, so thanks...? Sandwiches were exactly what I thought they'd be. Dry. No flavor. Microwaved. lol Dad also got a cannoli. It was fine. Moral of the story: I can overlook a lot if service is great...even average! But today missed the mark. Still tipped 20% though bc I'm not a monster. K byeeee I won't be back. read more

Tree City Coffee & Pastry - Dry AF feta, spinach, and egg bagel sandwich. - Coffee & Tea Near Me - Kent, Ohio

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I'm consistently disappointed in this place! Many of the reviews on here are from when Tree City had previous management and was run exceptionally well. Now it seems that everything has gone downhill. The cafe atmosphere itself does not have any cohesiveness and is not someplace that feels warm and cozy, especially in the second half of the building. There is no cohesiveness in the interior and you get a sense that they just don't have the money to do things the right way. You can see this from hand written signs on printer paper to mismatched furniture. Additionally the ingredients have all been substituted for more economical low quality products and it is evident in their offerings. Their pastries are nothing noteworthy and could be simply resold pastries from the grocery store. I get a sense that the employees are trying their best but management clearly has no idea how to run a business and is absent. The best thing that they could do is sell the business to someone with the skills and funds to do things the right way. read more

Amazing Service!!! First time ever in this shop: They were short staff this mor and was training a new employee... but still took the time to open up and grab me a White Mocha and a Cinnamon Roll. It's the little things in life that make a difference; and these guys under that. Thank You! - I will be back! read more

Great coffee and service. Andi was very pleasant. The atmosphere is great and very clean. We will be back!

The place was promising, location is great, the building is nice.....then we walked in. Walking in, you can tell the lack of details, from the confusing menu boards to the empty shelves. We've never been here, I can see the place it's trying to be or what it once was, but it isn't anymore or never was. The bathroom was dusty....seems like the place can use a little de-cluttering. Maybe as an employee, walk in the customer shoes. Everything you allow your customers to see is your brand-standard. The drinks weren't horrible but they weren't great either. As I look back now, I believe we ordered a caramel macchiato but got a salty Caramel instead. Not sure anymore as we ended up not finishing the drink. The staff was friendly tho, Alexis and the guy that took our order. With all the other coffee options around Kent, this place would need to step up. read more

Tree City Coffee & Pastry - Cheers! Iced Caramel Macchiato and cortado - Coffee & Tea Near Me - Kent, Ohio

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I stumbled upon Tree City years ago when they first opened and it's a hidden gem! The great atmosphere makes this coffee shop the perfect study or work spot. Visit this spot and you'll see why it's called Tree City! I have to say I'm picky about my coffee and ESPECIALLY my oat milk. Tree City has the most consistently good iced oat milk latte that I've tried from the coffee shops in Kent. Now, let's talk treats. Their unique cheesecake options are a must-try if you have a sweet tooth like me. As pictured, they also have other options to satisfy that craving! The staff has always been a friendly bunch and accommodated any of my questions or requests. I can't for the next time I visit home and can try more of their quirky, seasonal options! read more

Tree City Coffee & Pastry - Cookie Dough Brownie - Coffee & Tea Near Me - Kent, Ohio

Stopped in this morning for the first time ever. I ordered a bacon, egg, and cheese bagel on an Asiago cheese bagel. The service was good. Atmosphere is average. The sandwich was really disappointing. The bagel was tasty, but the amount of egg threw off the entire balance of the sandwich, as all I could taste was the egg way out front, followed by the bagel, and some salty crunch bacon. I have no idea what type of cheese it was -- it tasted like it wasn't there. Overall, a very average breakfast sandwich. Given the competition in the area, I won't be back. I wish I would have gotten a bagel sandwich from McDonald's instead. read more

Easy parking, Large space, delicious food, tasty coffee (but order it extra hot as it comes out tepid), dog friendly. The young man that was serving us at the cashier may have been having a bad day, but he could've been a little more friendly. read more

Our visit purchases consisted of a drip coffee and latte. Both items were good, solid drinks. Service was also good even though they were quite busy. Food items looked wonderful (we didn't purchase any). Lots of seating inside and out. Christmas decorations were great. We will definitely go back. Like to visit during warmer weather and enjoy street side ambiance of downtown Kent. read more

The lady there was nice and helpful alon with the other employees, the food looks very delicious and it smells wonderful. A tad bit loud but fine. read more

I normally love this place but either the egg portion shrunk or the bagel grew. I was able to have plain bagel leftovers read more

Tree City Coffee & Pastry - Large bagel or normal size bagel with little egg - Coffee & Tea Near Me - Kent, Ohio

If ur looking for great coffee and a small snack to munch on this is the place! Decent prices and delicious treats. This place use to offer military discount but sadly they stopped offering it. read more

Directions could be better followed. Rude employees and the customer service is lacking which makes us not want to return. Nicer ambience and quality of coffee at other cafe's in the area. Try other coffee shops for a better experience before coming to this one. read more

Ok. Microwaved eggs. Espresso with no crema. But the third visit getting a red eye with a cup full of grounds made me write this.

THIS PLACE HAS CHARACTER!!! Shawty and I went at 10:30 on a Saturday morning; and it was very busy. We waited quite some time for our coffee; but I understand. It was slightly above average coffee with creative names and flavors. Overall, fun experience to take ya boo out for. read more

Tree City Coffee & Pastry - boo - Coffee & Tea Near Me - Kent, Ohio

The best part of Tree City are the bagel breakfast sandwiches--so good! The coffee is fine, and they do offer a lot of variety but it is nothing spectacular and there are better coffee options in the town if you are just looking for coffee. There is a great amount of seating inside, and it offers a great work environment if you are someone who doesn't mind noise and a bit of bustle. If you get distracted easily or noise bothers you, not the homework place for you! Also, most of the seating is tables and chairs, not a lot of comfy or lounge type seating for hangouts. Although this is a bit of a downtown Kent staple due to location and hype, in person it leaves more to be desired. read more

VERY FUNKY. Great Saturday morning coffee. Greeted by very productive environment and all over good vibes. They are creative with names, flavors, and even the decorations. The girl at the front asked me how my day was and I was sold. Overall, great little date spot for you and your boo. read more

Tree City Coffee & Pastry - boo enjoying coffee. - Coffee & Tea Near Me - Kent, Ohio

The coffee was great, the customer service was meh..I prefer a smaller friendlier atmosphere but if you like to have a lot of space and no interaction with staff you'll like this place. read more

Had the vanilla latte with almond milk. Enjoyable afternoon drink. Weather is moving me to ice coffee soon. They had a grand selection of pastries but I just had the latte. Although they did look good. read more

Tree City Coffee & Pastry: the staff and the owners are wonderful, their delicious sandwiches and pastries along with fantastic coffee creations and much much more , you will be happy you stopped in for your delightfully tasteful experience for your discriminating palette. Bon appétit read more

Tree City Coffee & Pastry - Their October Menu yummy - Coffee & Tea Near Me - Kent, Ohio

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Drinks were fine. Service: yikes. They seemed super annoyed to have a customer. Their specialty drink menu is a cute idea, but had better things to do than describe what's in them. read more

Oh have the mighty have fallen. A once beloved coffee shop by my roommate and I, now is an over priced gamble. Will you get a coffee flavored milk or a chai flavored milk, either way you are over paying for a glass of milk. Over the past 3 years we just continue to get more and more disappointed. Its almost as if the quality of their cups have gone down, so has their quality of foods and coffee. Ambiance and service is still nice but unless you want overcooked and overpriced anything its not worth your time or money. read more

Nice place. Very unique, good drinks, food, nice interior, fireplace in the middle to keep the place warm, and very Kent-central. More seating would be nice just to utilize the space better, but there is plenty for the average crowd. I'd recommend the London Fog as your drink. They also have a drive thru which is nice. Parking is not free. Meter parking, $1/hour. Meters accept quarters and card. read more

This place is the best! Saw a Tik tok and happened to be in the area. Stopped by and the owner is very friendly and so kind. The coffee is great! The store is cozy and I would come back to Ohio just for this coffee shop( I'm from California) Please if you're in the area stop by ! You won't regret it ! read more

I go here about twice a year since moving to Kent and I let myself forget why I'm not a huge fan, and quickly get reminded. The lattes just don't taste like good espresso, they taste like Circle K quick coffee. And this is after I ask for half sweet, knowing I want the coffee flavor, and still not getting it. Also I asked the girl at the register for half sweet and she asked me what I meant, and after explaining that I wanted the sweetness not to be as sweet, I was told that wasn't happening for my first drink choice. The only thing that I enjoy about tree city is their bagel sandwiches. read more

Is the style modern, uncomfortable, and harsh lighting? NO! That's what adds to the charm of this place. I love it, feels like home because of how cozy and "not-perfect" it is. I get cold brew with almond milk, pretty good. I've come every morning before I went to work this week. (Here for the week only for work). read more

This was a great coffee stop before dinner with some friends. The store itself is very nice and rustic feeling. Wide selection of coffee, tea, speciality drinks, desserts, and even wine! I got a black cold brew and absolutely loved it. Very bold and refreshing and had a great taste! Also super cool that they don't use plastic straws! read more

First time here. Met up with my mom here as a halfway point between Warren and Akron. Cute shop with a nice open ambiance. I ordered a plain bagel with spinach, egg and feta, and Mom got a raspberry chocolate scone. Everything was served in/on paper, which, for an eat-in order, should've been served in/on regular dishes. I ordered a cafe au lait, which I thought would be served in a large mug, but it was a paper cup. I'd come back again. read more

Tree City Coffee & Pastry - Trying this place out in Kent. It's gotten good reviews. - Coffee & Tea Near Me - Kent, Ohio

Dried out, lackluster pastries. Good coffee. Pathetically bad customer service. If they install a self-service/self-checkout for coffee, check it out. read more

me and my friends came here for a coffee date, coffee was great and food too but my friend accidentally spilled her coffee and one of the workers that was working the drive thru (skinny, high pony tails brown hair) was being really rude to us and we asked her for a mop and said sorry and she continues to say "as long as u clean it up i don't care". she was being so rude about it to us and it was just a bad experience. read more

Cutest coffee shop around! It's in the heart of downtown Kent and within walking distance of lots of parking! The atmosphere of the shop is very welcoming and homey, especially with the fireplace in the middle of the room. The to go cups are a perfect reflection of what the shop is like. Any drink you get there is good! I love the plain ole coffee but they also have some unique lattes, like maple latte. Haven't had a pastry there that wasn't good either, but my favorite is the chocolate croissant (pictured here). It's flaky, fluffy and chocolatey. The peanut butter and jelly is also rich in flavor and toasted to perfection. Price is about $4 for a latte and $2 ish for a cup of coffee. Pastries tend to be a couple bucks, but it's worth it! For a small town, this is one of my favorite coffee shops of all time! read more

Tree City Coffee & Pastry - Coffee & Tea Near Me - Kent, Ohio

Amazing coffee and an amazing atmosphere. Store is very cool inside and all the workers are nice. Cold brew, macchiatos, and frappes were all great! read more

Nice and cute place to share a coffee. We didn't try any food, but the coffee and atmosphere was really nice and pleasant. The staff was nice and all following the precautions. Would like to come back to try either some of the food or other drinks they have. read more

I visited this business a while back and was very disappointed with the sanitation practices of the staff that I observed but I thought I would give it another try today. I stopped in to get a hot refreshing beverage and a pastry but turned around and walked out when I saw the pastry case full of little black flies buzzing all around the pastries. It really was gross to think about these flies buzzing around garbage cans floor drains and toilets and then inhabiting the pastry case. Two chances and I'm now done with this business. read more