This MCD's gave us great service! Very fast and the fries were hot. Not bad! I this place had gotten better. Solid! read more

McDonald's - Burgers Near Me - Prosser, Washington

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asked for cheese on my mcchicken payed extra , for it to be missing. no only is the wait 15+ min but for it to still be incorrect is pretty insane. Sweet tea lemonade tastes like 80% water and 20% sweet tea lemonade. read more

Order 5 hot fudge sundaes 5 chicken sandwichies all of them with no pickles and 10 rootbeers and they for the pickle. The service was amazing . But still I asked for no pickles and I had to throw it away. Good location. Good surroundings fancy place. read more

I love McDonald's and the food is really good. But sometimes the food can not hit, but the happy meal is the perfect amount of food for me. read more

McDonald's - Happy meal - Burgers Near Me - Prosser, Washington

Bro they gave me a free coffee which I drank already lmao but it's so delicious and tasty

Raw Double Quarter Pounder with cheese. Yuuuck. Super unappetizing and dangerous. The wages have risen but the care for the job isn't. The wages of what used to be reserved for tradesmen/women and Journeymen/women should inspire fast food workers to work better. read more

McDonald's - Raw burger meat. - Burgers Near Me - Prosser, Washington

Fries are always cold or lukewarm Same with chicken nuggets. Even when we request HOT fries/nuggets. And their Large cones are the size of a baby cone! Hard to support this McDonald's read more

Great place, I come from out of state. Anahi has an exceptional customer service. Her attitude through drive thru was amazing. Pulled up to the window and was there ready to greet us and finish off our order. Despite going at midnight and having a long order she was there with a big smile and ready to help us. Thank you night shift and especially Anahi!! read more

McDonald's - Caramel Frappe - Burgers Near Me - Prosser, Washington

Went in to order two large drinks (tea). McDonald's tea is actually brewed and fresh. I walk in and go to the counter... and was ignored, the young woman who was supposed to be at he front cashiering was busy conversing with the kitchen staff. Ok. So I go to the self serve machines and order two large drinks. Get receipt. I'm still being ignored. (All she has to do is give me two cups.). A teenager walks in and she takes his order and serves him his food. Another guy puts in an order for two Big Macs and gets his order. By this point I decide to stand in front of her and wave the receipt in the air. 'Did you order the two drinks?' Give me a break. read more

My family eats at McDonald's every week and I have never had such disrespectful service in my life!!! If you look at all my reviews they aree all 5 Star, except for this one!!! If I could give it negative stars I would. I simply placed my order at drive thru and the gentlemen couldn't get the order correct. Then when I pulled up, we were shoved our food and the person at the window looked like she was irritated with me. We ordered 3 of the same sandwiches, except one had extra sauce. When we got the bag they didn't put which one was "special". When I asked which one had extra sauce I was treated like I should have asked the question. She asked for the bag back so she could identify the item. She took it to the b-ball and stated that the special one was on top, rolled her eyes, and slammed the window. I've been in the service industry for a long time and all people want is tO be treated daily and with respect. Now for company's that learn to WOW customers...that's a whole different level!!! Up your game Prosser McDonalds!! read more

The food was raw. Someone took a bite out of my chicken nugget. The service sucked. Honestly, kind of racist. They need a more diverse staff. It offended me. The ambiance was loud and stinky. The place place was closed and the frozen coke machine was was no more. read more

Can't get a simple order right I order the hotcakes and sausage and get no syrup or utensils with you expect me to use my hand and eat plain pancakes no thanks read more

I recently went through the drive through at this establishment and paid in cash I received a 5$ bill with a chunk torn out of it and when i asked for a new bill they said money is money and laughed it off. I called the manager and she said the same thing very disappointed with them because i go there alot read more

Winter storm, and looking forward to something hot while on the road. Went in for take out. Mc'double and fries were cold and seemed old. Coffee was hot and good. Staff seemed upset with one another...unfriendly atmosphere. Lots of choices right there and we will be making a different one from now on. BTW what Management actually charges $.11 for an extra sauce when you get nuggets? SMH read more

Rating 2 stars based on the fact that they've never once got my order right. Always missing something.

Biggest fuck show of a fast food restaurant. They need to get their employees in check. Absolutely shitty service.

The coffee at a lot of McDonalds is generally terrible. This coffee wasn't great, but it was passable .

If I could get 0 stars I would. Pulled in around 10:15 am ordered chicken nuggets and the lovely lady on the speaker told me "no chicken nuggets before 10:30" ... WOW! Never ever heard of that....thumbs up for McDonald's in Prosser! read more

I too was in town for that wedding and a recipient of a meatless cheeseburger! Upon finding out about the others the next day I contacted the joke of a manager about this bs. The pathetic excuse that I was given is "we are in the middle of training". My response was simple... "have you not gotten to the step where you add meat to the cheeseburgers!?!?!?" Pretty lame, even for McDonalds. DON'T GO THERE! Hi Heather! read more

Unbelievably bad service and thus bad food. I was there this afternoon at around 4 pm and ordered a hamburger with extra ketchup and extra pickles. The burger had no pickes at all. I went back to the drive thru window and asked to have it remade. What I got back was swimming in ketchup and had at least 8 pickles on it. Having ordered the same burger before at other locations I know what I should have gotten. There is no need for someone on the cooking line to retaliate because I wanted what I ordered. read more

Just as shitty as taco bell next door cheese not even melted, half off on burger. The Hispanic workers in this town could care less about their jobs. They must hate us truck drivers and our money. This is my last time eating here. read more

Decent macdonalds. For some reason the sweet tea is in the back so you need an employee to get that for you. Other than that, they were very quick and the fries were piping hot!! read more

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The new McDonald's is nice with the order and pay kiosks however you have to really be fast to eat your food because the flies were eat it before you do honestly there were so many flies I wanted to throw my breakfast on the floor and walk out however I remembered yelp so if you come here bring a flyswatter read more

Is pretty sad that they will not let you order at the register a insist that you use to kiosk This is totally unacceptable for a restaurant or fast food place will not stop here again I hope they lose business read more

Clean, fast, food received fresh and hot... staff steadily cleaning and working. Not sure what you could want.

We went into the drive thru and ordered two meals off the breakfast menu. The food was as expected except when handed the orange juice for both orders they were room temperature / warm. Not that it was a big deal but when it comes to customer service they should have informed us of it and maybe offered to add ice to each cup. Just a thought? read more

Worst service ever. Workers close drive thru down for a hour or two every night. Dont wast your time just go to carls.

Food was fine and coffee drinkable. Service was a bit uncoordinated for a moderately busy morning.

Best Resturant service!! Using Kiosks showed me how amazing the table service is!! Enjoyed me hot meal and very clean and Relaxing

This place is wonderful it is like a angel came down to earth and they caught it and made their McChickens

I don't think anyone even bothers to leave recent reviews here. I didn't think it could get worse then it's been. It's rare when an order is right. Worse - now when you order a large drink or a large fry it is only 3/4 full. Not only are the rising prices ridiculous but now you get charged the new high large price and are served a medium in large containers. And you have to ask - how long will I need to wait for my whole order to be ready? Otherwise everything else will be cold. I don't know why we keep trying...something about trying to support local business that employs some locals. But if they don't care enough to do a good job, maybe it's time to pull the plug. Whoever manages this location either has no clue what they are doing or there is a full mutiny going on. I'm not sure what is worse and I certainly don't want to keep paying to find out. Today I was upset enough to take the time and write this review. Unfortunately because there is a rest area here this place will survive with a steady stream of unknowing victims. IF YOU READ THIS - stay away! Save yourself the frustration. read more

Ruined my order and my meal yet again. Live 20 minutes away so drive through food has to be right. Ordered a big mac no onions. Sandwich had the grill slip that said no onions. Sandwich was full of onions. Also, bun was hard as a rock around edges. McDonalds corporate REALLY needs to get this location to stop hurting McDonalds' name... I don't expect great food but I do expect consistency and following instructions. Clearly MGT, owners, and corporate are asleep at the wheel at this location. Go accross street to BK or Carls... read more

The employees are really stubborn here, especially the shift manger Petra B. We wanted to order the damn food in the cashier, but then the employee, named Greg A., wanted us to order in those damn ordering kiosks that are really confusing to use and to order. I rather go to the Burger King or the subway than this stupid restaurant. 0/10, Terrible service read more

If I could give zero stars I would. Was in Prosser this weekend for a friends wedding and the group of guests stayed at the Best Western. A fair number of us decided to go through the McDonald's drive-through late in the evening on the way back to the hotel. Of three cars that went through, each one had one of the cheeseburgers missing the burger... If it was a one time occurrence, one could argue it was a simple mistake, however to go three for three cars, it's clearly a prank. Not cool MickyD's!! read more

Clean bathrooms, friendly service. Cookies and ice cream unexpected. Easy off interstate and next to gas station.

I will not use a kiosk at a McDonald's because people need jobs they need to quit pushing that at this McDonald's location there's people that need to work so I went across the road to Burger King they have really nice friendly service read more

Typical Prosser service, slow and confused. It's Saturday afternoon, it's lunch time and there is NOT enough help. No one could figure out where the line was and there was one very nice cashier to take the order of about 10 customers and no other cashier to be seen. There was one busboy floating around relaxed but the rest of the staff was having a very difficult time. The food was exactly what you expect from any McD's and was served immediately. We had ice cream afterward, but they had to "figure" out how to make a dipped cone because NO ONE knew how and what we got was this very thin layer of chocolate shell that you could actually see through. The bathroom was fair and seemed to be serviced, but I would hate to have an audit there today by the big guys - (Corporate). ;) It was standard PROSSER "excellence"......and everyone was dressed funny in sweatshirts and white tennis shoes. read more

Slowest Mc Donald's EVER!! Terrible service, confused employees; just don't eat here.

SOME of the young employees tend to be confused about orders. They are rude and obnoxious. To them its not about their customers but more about just throwing the order out and on to the next. The managers on the other hand are amazing and i love there service. would of rated higher but those certain employees attitudes are just a big NO.. read more

This establishment can't handle large (4 people) orders. They forgot the sauce for the nuggets, they forgot to include the hash browns for the breakfast meals and the sandwiches that were ordered special were thrown in regular. Don't go through drive through if you have more than one item to order or a special request. read more