Tried the K-Pop Demon Hunter meal and I'm here for it. The packaging is so cute, and the sauces were really fun to try! The Purple Demon sauce is kinda like a buffalo and BBQ mix, and the Hunter one is closer to sweet and sour, definitely added a fun twist to the meal. Got my order super fast too, and would grab it again just for the vibes read more

McDonald's - Demon Sauce Hunter Sauce The HUNTRX Meal - Fast Food Near Me - Plainville, Connecticut

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cancelled my breakfast order even tho it was still 10 am.. breakfast doesn't end till 10:30. worker said that they stop breakfast at 10 which is definitely a lie because last week they made my order despite it being 10 am. they're just lazy and didn't want to do anymore breakfast orders. extremely upset and disappointed bc now i have no breakfast. read more

Extremely slow and can't get an order right. 4 times in a row didn't get all my order or they were out of something. Poor management. Done with this location. read more

Ordered a Filet of Fish, drove 15 min home to find no bottom bun on a SANDWICH. More Tatar sauce on the box than the bun. Called to share my experience and no one would even answer the phone for 10min. read more

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McDonald's in Plainville (both locations) are so poorly ran. Wait times in the drive thru could be a half a freakin hour! It's unbelievable. Management is non existent and corporate or higher ups should look at these locations. It's totally unacceptable. The food is average as it's McDonald's. These McDonald's have been poorly ran for the last 20 years and it's amazing how nothing has changed. I understand you get kids working there but having two people working during dinner time is on management. Hire more people or shut it down. $2.89 for a small hot fudge sundae? Really? $2.49 for a "chicken" value sandwich? Really? My recommendation: go to the queen street McDonald's read more

This mcdonalds is the worst ever. Never have ice cream as they say is always broken. Is not good business for a customer to always go in for ice cream and not have any. It deserves no starts. As a parent is difficult to explain to our children why they can have when we go to mcdonalds and they say there's no ice cream. They should as well lower the prices for kids. If the problem is that they need to clean the machine then they should take care of it so children can enjoy there ice cream. read more

I'm writing this based solely on the little *itch that was beyond rude. The fact she even has a job at McDonald's is unreal. I hope she reads this because I've never felt more compelled to leave a review of a fast food place. After sitting in a drive thru 8 cars long and not moving, I pulled up to wait for "fresh fries they have to make." I pull up and wait. Girl comes out and gives me the bag. Goes inside. Good thing I checked. Absolutely no fries. So now I get out (I'm 8 months pregnant with my 6 year old in 20 degree weather) and go in. As soon as she sees me, she starts LAUGHING. In fact, she stares at me and continues to laugh. She says "ohhh I forgot your fries!" No apology. Turns to her coworker and the two start laughing together as she puts the fries in my bag and hands it back. STILL LAUGHING. No apology. In fact, she is laughing like a hyena the entire time I waddle out with my 6 year old. What a NASTY excuse for an employee. I hope you read this or your manager does. You don't deserve to work with the public. Change your attitude. read more

Do you want your Quarter Pounder without onions? TOO BAD... You'll get onions anyway! McDonald's food isn't known for being great... It's known for being consistent. A burger in Bozrah, CT should be the same as a burger in Burbank, CA... No surprises. Unfortunately the poor quality and service at this location often surprises me. This location doesn't have trouble serving: two all beef patties, special sauce, lettuce, cheese, pickles, onions, on a ROCK HARD sesame-seed bun. The food isn't always bad, but it's often enough to know this location has a problem when compared to it's sister locations. When ordering at the drive-thru, don't expect special requests (like no pickles) to be honored and check your bag to make sure you got everything before pulling away. read more

McDonald's - I always request "No Onions" and I almost always get onions anyway. - Fast Food Near Me - Plainville, Connecticut

This McDonald's is completely and utterly unprofessional and disrespectful. When you have a leader ship at this location calling customers fucking assholes because I returned a flat soda, that is a problem. The order was simple one soda three hashbrowns. And you managed to fuck that up. Then go on your little rage filled rant at me because YOU ducked up?!? Lol read more

Horrible. Staff was very rude for no reason. Ordered a 4 piece nugget and a medium fry. I got 3 chicken nuggets and my fry was about half full. Food was also lukewarm. read more

Poor service always I been working across the st from them for a yr and the service is getting worse dont bother stopping by always a long wait no matter what you order I waited 10 mins just for a cup of coffee they suck read more

Just wanted something to hold me over until I got home to the missus' cooking and I should've not tried to sneak in a quick burger and fries. I got some kind of BBQ burger with crispy onions and bacon and some kind of artisan bun and a large fry. The burger was lousy and barely warmed up and the fries were straight up cold. Supposed to be cheap fast food I get it but it should be edible and they should at least try. The only plus is that my server was really nice. read more

McDonald's - Burger and fries - Fast Food Near Me - Plainville, Connecticut

It's aiiight. Nothing special and staff is rude. Exactly what you expect from your local McDonald's.

Decided to give this place a second try, and again I regret not going to a different location. I bought a crispy chicken southwest salad, with brown and wilted lettuce. Of course I didn't realize this until getting home. I picked out the chicken and added it to my own lettuce. Waste of $6.26 read more

McDonald's - Disgusting old lettuce. - Fast Food Near Me - Plainville, Connecticut

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Refused to let a group of children into the McDonald's, though it was only around 7pm and they claim to be open from 5am to 10pm. They did not state why. There was no sign that shifts were changing or breaks were going on. read more

So, I know McDonald's is just cheap fast food, but the least they could do is not give you cold cheap fast food. When you think of cold fries... think of colder fries, that is what mine were like. I threw them out as soon as I touched them. They were not even enjoyable. Thank God I didn't buy any burgers. I don't know if it is just this location, maybe I should try Wendy's. Please, you can keep giving out cheap fast food, but please give it to us HOT. I sure I can speak for every single customer. No one wants cold food. read more

The staff is disrespectful and rude. Since there is construction going on, the speaker says to say "hello" when u pull up to order. No one ever answers in the am. EVER! The manager is rude, you are losing business because of her! Everyone is gng to Dunkin' and Wendy's. read more

Pretty nice Mcdonald's. Went there today for a quick bite and the lady at the drive thru was very kind and definitely a good sport! They gave me the right order and gave me lots of friendly smiles! Don't listen to those reviews! read more

This McDonalds is trash everytime i go here there is like a 20 min wait whether there is a line or not. When i go there to puck up for uber eats they lie to me and tell me there is no order. Is dirty inside and the fries are always cold read more

Went today earlier in the afternoon, got a double cheese burger, fries, & lemonade. Hungry and desperate to eat only to find out that the burger was undercooked and raw, the burger had a lot of oil grease. Couldn't finish the meal any further. If I could I'd give this a zero star. lemonade doesn't even taste good and sweet, it feels like they just put some lemon and the rest sink water these people literally put the ketchup inside one of a chicken nuggets mini box, really people!! Not only to mention that when I first came inside the place it only had a few people (should have guessed it right away) & went inside the bathroom and HOLY SHIT it smells like a sewer not even . Oh and the line is like 20 minutes of waiting, they took so long only to make mistakes on the meal. Everything is bad about this place, it was HORRIBLE, DISGUSTING, BAD SERVICE. And paid 30$ for this bullcrap, glad I'm from Bridgeport cause atleast there, there's great service, and people don't just give raw burgers for you to eat. I couldn't even enjoy the fries. read more

McDonald's - Burger - Fast Food Near Me - Plainville, Connecticut

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I came here at a different time than i usually do, and i was VERY surprised at what i experienced. First, a chubby kid kept eating fries out of the fries pan. He Than scooped some up in the fries carton and gave it to someone for the drive-through. EW! Just had his hands ON THE FOOD, ALL UP IN AND ON HIS MOUTH AND HE IS SERVING FOOD! NAAAASSTTYYY!!! Then to top it off, i was leaving and i took a sip outta my iced tea...ummm guess what?? It was WATER! so i brought it back to the dude, and he was like, oh ill put liquid sugar in for u and sweetn in up................... goes to show they type of people who work at fast foods.... Ill stick with the morning to 4pm shift. When the manager is there. read more

This McDonald's CONSISTANTLY messes up my order. So far we are at 5 times. Unbelievable. I will go to Southington from now on.

Shhhhhhh, don't tell no one but I actually liked my Big Mac. And it was served fast. Shhhhhh. I swear I haven't had big Mac for more than 12 months...Shhhhhh. read more

McDonald's - What do you expect!? - Fast Food Near Me - Plainville, Connecticut

Clean, quick and very friendly servers! I went in with my 3yr old daughter yesterday, for a special treat. We aren't regular procurerers of the Happy Meal and rarely to never enter the building. So not knowing what to expect. She walks over to the toy display. it happens to be Barbie which she doesn't own any of. She points and says I would like one of those. The manager walks over to her and asks which one she wants. She replies that she'd like the car. And the manager goes to look for it but it's not in front and so my daughter says that the guitar will do. She gives my daughter the guitar and says she is going to look in the back for the car. She comes back out front and makes my daughter's day with the car. Then the wonderful lady ringing us out, gives her the Barbie too. She was on cloud 9. That's how you win the day McDonald's. read more

Their ice cream machine is ALWAYS broken. You have a better chance of winning the lottery then this McDonald's having a working ice cream machine! If I could give negative stars I would! read more

This is a very clean McDonalds restaurant. It has very friendly employees who work very fast. There is a beautiful view outside of the windows. This location is conveniently placed near a nice plaza. read more

McDonald's - Fast Food Near Me - Plainville, Connecticut

Not very good service they gave me a meal that another customer had their hands all of over and proceeded to give me an attitude about wanting it remade read more

The personal were fricking rode. The bald guy with sponge bob mask were so rood to me and my friends, I really don't like it. I was really disappointed. read more

We waited twenty minutes at the drive through for cold food. When we complained we got yelled at. So we demanded a refund. They made us give out half eaten food back with no apologizes, which is very unsanitary. Never going there again. And don't order the chicken nuggets you may get our leftovers. read more

There were plenty of employees working(I counted the 12), but unfortunately they were too busy fooling around with each other to professionally perform their duties...I got 2 happy meals which were ok, but the grilled chicken sandwich I received was unbeatable .... The place was a hag out for employees, and not a consumer restaurant..... Highly recommend staying away... read more

The service is really bad, and I don't blame this on the employees, I blame this on management, because they are the ones that train the staff and hire them, and supervise them. the place is not that clean, and the ice machine is broken, I wonder for how long? read more

Fast food is fast food. This is no grass fed organic burger you're getting...and going into this you know that. But what is not expected and quite frankly unacceptable is the fact that the food is COLD. Multiple times over the last couple of years. How hard is it to get heat lamps?! I mean come on. Cold French fries suck. Put a little effort into it?! read more

For a McDonald's experience, this place is okay. Certainly not the worse one I've ever been to. They've spruced up the place alot inside with a new look. It's McDonald's, the original fast food. You can't really expect it to be stellar. When I go, I'm usually only grabbing a cheeseburger off the dollar menu or something because I don't have time for anything else, so my service is quick and there's not much room to mess up. Service is usually friendly, but of course everyone has their off days. read more

It's McDonald. It's been very clean when we go and also updated which is nice. Service is quick and the staff is friendly. Never found this location to have many complaints. It's a common break stop read more

Horrible service. Charging for small plastic cups for water??!! Never had that one before.

service took forever. Ordered two burgers and got two chicken patties. Wanted a coffee...machine was broken :/

This is one of the worst McDonald's I have ever been to. The workers rude, and I heard them mocking a customers order. My fries were cold, and I found twine in them. My food did come fast. read more

So finally this Mickey D got my order right! There were many employees hanging around so dinning area could have been cleaner....progress?

can never get an order right, recently i ordered fries with 2 sauces, didn't get any sauce, went back asking for the sauces & they gave me the wrong ones that I asked...zero service skills read more

Never had an issue before, staff always friendly. However, whenever going to a fast food place, we always check the bags to make sure we get what we ordered, now it's come to the point that you have to look in the boxes within the bags to make sure it's what was ordered. Ordered a 6pc chicken nugget happy meal. What a surprise when we opened the box and found one chicken wing (spicy). To me it looked like someone was playing a joke and thought it might be funny, but I was not happy about driving back, wasting my time and gas. In the future, I will travel the distance go to the one on Queen Street in Southington. I had only one issue the Southington location and when I drove back, the manager apologized and gave coupon for a free breakfast or value meal. The manager at the Plainville location gave a meek apology and then walked away, it is obviously he needs to take a crash course from the manager in Southington in resolving customer service issues. read more