So.... Just McDonald's. The Darmody franchise. I had no problems mentioned by other reviewers. I was inside and got my order to go. Sandwich and coffee were hot and really quick. The order taker was accurate, if seemingly a bit shy. The manager was a bundle of friendly energy with a great smile and attitude. McDonald's isn't usually my choice for eating, but today this location hit all the marks. Even clean bathrooms and beautiful landscaped grounds with no trash. read more

McDonald's - Outside eating area - Fast Food Near Me - Omaha, Nebraska

Thank you for throwing my sandwich in the bag. Didn't know assembly was required, you should really clarify that on the menu. read more

McDonald's - Sandwich - Fast Food Near Me - Omaha, Nebraska

I had an opportunity to visit this place years ago but now I'm taking the opportunity. It's a small location that gets plenty of traffic, clean inside and out. Staff works quickly too. Food tastes good and filling. Overall solid location. read more

Slow service, screens for drive through have been down for almost a year. Food is typically fine. There are a few workers who are douchy. After looking at my receipt, they also didn't make my fries free after I gave them a code for it read more

I can usually count on McDonald's for quick service, predictability, and passable food, served up with a small serving of chaos. This one fails at all of those except for the last. Problems that could be fixed by training the staff: Slow service (it took me 5 minutes in line then 15 minutes after ordering to get one Fillet O Fish sandwich on my last visit). Cashiers who can't enter orders correctly (mistakes, or just not knowing how to enter parts of the order). Dirty tables. Running out of condiments. Problems with the building design: Lots of large group seating, but few tables suited for individuals or small families. Like most McDonald's, bathroom doors that can leave your hands coated with a sticky layer of ??? as you exit. Problems that simply come with the territory: Lots of cranky kids (it's across from the Zoo). Lots of homeless people. Silly me, I keep coming back because of the location, and am rarely not disappointed. read more

McDonald's - Good seating for a group of 10-12. - Fast Food Near Me - Omaha, Nebraska

I don't leave reviews especially for a McDonald's but this was unnecessary af and rubbed me and my friend the wrong way I ordered sauce for 4 six piece nugget happy meals for my friend and i like we do every time the worker proceeded to come out all hostile saying do you really need all that sauce complaining saying he's not gonna give me it and is gonna limit it the only one that was a semi crazy amount was the ketchup packets and it was 10 we ordered what we do at every McDonald's every single time and always get what we ordered without having to deal with all of this extra stuff plus our order was wrong in the end anyways read more

Absolute scumbags work here. Waited for online order for 25 mins until I was told it was canceled by the store. Worst McDonalds ever

These people suck at their job. They clock in everyday and perform the same duties every single day and yet somehow they get worse at what they do. I go there regularly and every time I go there there's a new issue. They get the order wrong... they give us the wrong food.... I have to go inside multiple times to correct the order. I ask for a refund and try to give the food back and they say they can't refund my money because I paid with cash.... and when I pay with card it's the same thing they mess up the entire order and they can't give me a refund because I paid with a card.... i don't know how they do their job every day the same way and manage to do a worse job every single time I go there. I worked at mcdonalds when I was younger and I figured out how to take an order, how to prepare and deliver that order to the customer... what is going on with these people. Do not go to thus location. Do not give them your money. read more

I waited for 20 minutes for chicken nuggets. one of the employees who clocked out when I ordered said "they probably forgot about your order" and then started talking to me about school shooters (as i'm waiting on the food and then trying to leave). The food was cold and they didn't even acknowledge how long i waited AT THE FRONT COUNTER. read more

The drive thru robot was not computing, so I went inside and it was not busy. There were so many workers in the kitchen, yet I waited 15 minutes for a chicken nugget meal and a 6 piece happy meal. 2 people who ordered AFTER me got their bag and happy meal BEFORE me. This location will not be getting my service again, that's ridiculous. read more

It is McDonalds, you know what it taste like and is a quick fix if it's one of those days. That said use the drive through it is quick and the dine In service is absent and void. read more

brotha i came here wanting a mcflurry and got straight soup. Was not even cold. Not to mention other paying customers ordered a mcchicken and it took 30 minutes... this aint chick fil a now homie. Not to mention the employees not knowin how to MAKE a mcflurry. The employees yelling at each other, knocking things over, fighting over making orders. Wtf cous... read more

McDonald's - f**k this mcy d's - Fast Food Near Me - Omaha, Nebraska

Terrible, wouldn't let us go through the fully functioning drive through and made us walk through a pouring thunderstorm to get our food, terrible service -100 ambiance terrible experience all around the burger tasted like piss and sweat I hate it here read more

The people were clueless of what I was trying to order. It was on the menu. And it was a special. was trying to talk to one person but at the same time some else was chimming in on the speaker too. It was horribly rude! read more

Gave me a raw burger wasn't cooked all the way how stupid do you have to be to just cook a burger like come on now

Place is disgusting. Management gives zero _. Bunch of teenagers who only care about messing around and hanging out rather than working. Orders are always wrong. Drinks hardly even ever correct. Poor customer service (especially from the night manager!). Fries are always garbage. Literally every time. Burger Pattie's always dryer than the dessert. Drive thru+parking lot sucks. Dirty nasty establishment. Never clean. Rude employees. Place should be shut down honestly. read more

Spent 40 minutes in line to be told I could not order because their software glitched.

If want cold food this is the place.if you ask for fresh fries just expect the same old cold fries. I dont think they know you are supposed to serve hot food, Mabye they are afraid of getting burned. The Big mac and the quarter pounder were the same cold. read more

Horrible service. There was homeless people inside begging for food. Incredibly slow. Will never be visiting again. I have never been so dissatisfied with a McDonald's service before. The woman running the register was rude and disrespectful to me. Will never return again. read more

Terrible and slow service. Always 8-10 cars in line and a minimum of 10-12 minute wait. I am never coming back to this place. It's not worth my time. I tried it again tonight and gladly drove 10 miles to another restaurant when I saw 9 cars in line . . not moving. read more

Our food came out so fast and the servers were very nice! They also had great music choices playing and it made me want to dance! Food was really good too :) read more

Your standard McDonald's other than the fact that they designed the whole parking lot drive through situation all sorts of weird.

This review is about McDonald's in Omaha in general. Unfortunately I will be the first to admit I eat at McDonald's way too often. But as a result of this, I have come to determine there are some that are clearly better than others. My biggest complaint that I have with OMAHA McDonald's is the fact that there are two franchises in Omaha, and they don't share the same price structure. I first noticed it this fall when they decided the $1.00 any size soft drink or iced tea went away at the one franchise called DARMCO. Unfortunately, I am not aware of the other franchise name. Anyway, DARMCO raised their prices - the franchise owner of this unit did not. They finally did raise their prices somewhat. Their large drink went up to $1.29. Well, to make a long story short, DARMCO is not at $1.69 for a large while the other franchise is at $1.39. The McDouble is $1.49 at DARMCO and $1.19 at the other one. It's very frustrating to have to figure out which price structure is at what unit. So far I have determined that the units on south 13th street, 40th and Dodge, 42nd and I-80, 78th and Dodge, and 108th and Q are part of the better priced franchise. It's unfortunate, but the one that is just a few blocks from my home at 132nd and Maple belongs to DARMCO, because they used to be a great unit, but I can't bring myself to pay more for the same thing I can get at another unit that is usually right on my way somewhere. read more

The McDonald on 13th street should be closed down! I work close by and normally eat the fish sandwich with no cheese. They can't even do that right. My fish was cold, there was no tarter sauce, the bun was hard as a brick and of course they put cheese on it. I called and the manager after I opened it when I got back to work, biggest mistake! I was told to bring it back and they'd replace it. Well that would be fine if I'd had the time. this place would get negative stars if I could. I will not go back there so they can charge me to put tarter sauce on my sandwich when it's supposed to have it on there anyway. I'm done with this place. read more

O.K. So I decided to lower my breakfast standards and swing thru McDonalds drive thru expecting to be disappointed in some way, as usual. It's kind of like being in a bad relationship. I know the $h!ts gonna disappoint me, but I keep going back for more. No line. Check. Place my order and they get it right. Check. Pay with my debit card, check. Wowzer, this transaction was going great. In fact, I thought this is too good to be true, which it was. The woman at the register handed my debit card back to me without a receipt. Uh-oh. I asked for a receipt, she said they are out of register receipts and there was no receipt tape in the entire restaurant. I asked if she was positive a receipt could not be printed out at one of the other registers and she again said no way, because all the registers are out of receipts and they do not have replacement receipt tape in the whole place. I drove to the next window, get my overdone, dried out, cold hash browns and unexceptional egg mcmuffin and ask for a manager. The lady who handed me the subpar breakfast stated she was the manager. I suggested they inform customers there are no receipts available before their cards are swiped. She also told me they are no receipts in the entire restaurant. I told her that I would not have proceeded with the transaction had I know that fact prior to my card being swiped. I asked for the store manager's name and she said she suddenly remembered one of the registers had tape and she could send my receipt to that register. I told her I asked the person at window "1" that exact thing and she lied and said it was not possible because there was no tape in the entire restaurant. I do not appreciate being treated this way and I can honestly say I know when to call it quits. This is the end of this wishy-washy connection; I am completely over this place. read more

This has to be the worst McDonald's I have ever been to. Go anywhere else, hell go and order food from the gas station near by. Service here was ridiculously slow and the young teenagers working there would rather play on their cell phones than take customers orders. The manager who was on shift at the time seemed to have given completely. All in favor of hiring young purple, but these kids lacked all sorts of motivation. It took 12 minutes for a beat up Big Mac and cold fries. I understand this is McDonald's, but people should have some type of pride in their work, right? read more

Horrible place. Waiting for 20 min in the drive thru with rude employees and can't even get my order right. Missing sauce and drink with meal and stone cold food. From out of state and will never come back to this one ever again. One star is being generous read more

This is, without a doubt, the slowest McDonald's I have ever been to. There is no time of day I drive by hat there isn't a line wrapped around the building and God forbid I stop here for food I realize why that is: they take forever. There are plenty of other options around this area if you have another option: choose it. Even if they get your order right, which is doubtful, you'll probably have to park in one of their waiting spots and have a 5-10 minute wait for them to cook your food. read more

Definitely not clean in here. Asked them to clean it and they cleaned somewhere else. Asked the girl while cleaning to clean where we wanted to sit, and she ignored me and kept cleaning tables somewhere else. Eventually, we cleaned it ourselves. Food was not right, missing items and incorrectly made orders. We won't be back often here even if they have an indoor playground. Not worth it for the family. read more

Horrible service. Worst McDonalds I've ever been too. Counter girl was too busy talking to an off duty employee to help. Had to ask for my food after it came up in the window. read more

I come to this McDonalds on a weekly basis, for something quick since it's close to home. The staff are always rude. Pulled through the drive thru earlier, the young lady at the 2nd window opened the window and did not say one word to me. She handed me my bag without even looking at me. I grabbed it from her and said thank you, which she followed with handing me my drink (again, hasn't even looked me in the face nor spoke to me). After I grabbed my drink, she immediately closed the window and went on to put a lid on a drink. I looked in my bag and realized i didn't get a straw. So i sat there for about 15 seconds before she opened the window and attempted to hand me another customers drinks. I told her i just needed a straw and she said "you didn't have the frappe?" to which i responded "no. I got my order and it's correct, i Just need a straw please" she handed me a straw without a word and closed the window. Like she didn't even know that I was the same car? It wasn't even busy, i was 1 of 2 cars in the line. My fries were also already cold. As someone who used to work at a McDonalds for 3 years, im just shocked and how they're acting. I understand bad days, bad moods, & whatever, i have them too all the time. I have never called when they've gotten my orders wrong, or when they're rude, but this was the breaking point to me being understanding. I know it's just mcdonald's and you don't get paid enough for what the customers/management put you through, but cmon man. I'm always very polite because I know how it is, i've done customer service for the last 8 years of my life. This was just ridiculous though. read more

This place had the homeless sleeping in the back by the bathrooms. I guess they need a warm place but I won't be dining in again

I think part of the slowness issues here revolve around the fact that I have never seen the same person working here more then once.

This is the dirtiest McDonald I have ever been to. Food all over the floors, tables dirty. I don't even want my child to play in the play area due to the filth. You would think since it is 1/4 mile from the best zoo in the country you could sweep the floor once a day. Do not come here unless you want ecoli. read more

Wish I could rate negative stars. DO NOT GO HERE!! Where to begin. I got off work at 1600hrs and was still in uniform. That was my first mistake. I ordered a 6 piece McNugget for my pupper, a large artisan crispy chicken meal for my roommate, and a large artisan grilled chicken meal for me. They gave me something way left field. I did receive a 6 piece box... with 4 nuggets inside, a solitary medium cup, a small fry (stale and cold), and a McChicken. They also should realise that practically everyone in the world can speak Spanish. I knew what they were saying about me. The punk at the counter quickly threw out my receipt. I demanded said receipt "sorry, bra, but, like, the health code doesn't let me get stuff out of the trash." I said you could print off another. "Nah. The computer doesn't allow that." Mind you, the original order shouldn't add up to $25.79, let alone what I received. The 16 year old manager called Omaha PD but refused to let them review the CCTV footage. A quick interview of the other patrons revealed my money was pocketed by the bum at the counter. They "resolved' my order, but no refund. *News flash* still not what I ordered, suddenly it became slathered in vile McDonald's "bbq" sauce. I called the next day asking who the franchise owner was. They responded "not without a warrant" and then hung up. That's just absolutely stupid. read more

This was the worst McDonald's I have ever eaten at. The floors and tables were full of trash and food. The catchup despiser was out The restroom was dirty. And the service was slow. There were l three employees sitting chatting in the dining area. We placed our order at 6:48 pm. No one else was in line when we placed our order and no one was in line after we ordered. There were a few cars in the drive threw line. It took 15 minutes to get two Big Macs and a quarter pounder with three fries. No special instructions. The food was cold when we finally got it. I realize this is not a five star restaurant but there are still certain expectations one has when choosing to go to mc Donald's. One being, fast food. read more

how do I do half a star, or no star. This place is rude and always messes up something. Then when one manager promises to replace it, another one says they don't know what I'm talking about. liars and rude people work there. I've given them soooo many chances over the years, now I refuse to go to this one in my neighborhood. I'd drive 10 miles out of my way to avoid this one by the zoo. it sucks that much! read more

Long long long wait! Order was incorrect and fries were not full. The manager suddenly came to the window in a confrontational manner about the incorrect order; meanwhile, the order had been corrected by an associate. No sincere apology, no nothing to make it right. We will not come back here again. read more

Seriously this place sucks. I asked for sauces for nuggets and didn't receive any so I told the guy who took my order & he said that hey charge for sauce unless with the meal. I told him that we ordered sauce with the nuggets but didn't get any so then he said okay. I told him 3 or 4 times the sauce was sweet and sour and he said so you want honey mustard? I'm like noooo sweet and sour. Finally got some. And the fries were cold and stale. I ordered a bacon, egg, & cheese mcgriddle and I got a sausage one. So I told them and the manager was kind of annoyed. It's not my fault your staff fucking sucks at listening. Don't waste your time, drive to a better location. It's close to the zoo, which is why we went but I'll never go back. read more

Worst McDonald's ever! I came here and ordered chicken nuggets and a guac burger through the drive through. I was out there for 15 minutes and didn't even get the right order? Never going back! read more