McDonalds Benedict Avenue Requested fresh made fish sandwich. Pulled around and waited. Got home and the fish patty was just reheated and hard as hell. Fry's were cold. Got this for my sick wife. I personally do not eat at this McDonalds. read more

Everything from management down this place is horrible worst service and interview I have ever had in my adult this manager is gonna ruin this location use to be my favorite mcdonoads to eat at when I see a manager and her employees are to scared to even ask a question that should tell u something read more

absolutely horrible . it's mcdonald's cmon. yes it is fast food, but every time i go to this specific location they mess something up. any other mcdonald's are good, not that hard for a simple order. and even better, the young guy taking our order seemed high as a kite and seemed to not comprehend what was being ordered. read more

I ordered on the app and sent my husband to pick it up. They would not give him the order because he didn't have my phone but did have the code and was already paid for. They would give e him the food or a refund. Will never go back. Thieves!!!! read more

Always forgetting my damn sauce. Don't be so adamant about the damn sauce if your just gonna forget it Susan

Making people pull around the building to get there orders just so they can make there times look good for corporate. Then they are giving people the wrong orders. read more

The staff at night is kinda nice but not the manager idk ur name since u don't wear ur name tag , but giving us almost 2hr expired pies then being extremely rude about giving us new pies really . But anyways I've worked at this store in the morning and the staff is great in the morning!! And the kids at night but not the manger at night at 8 something pm 8/2/22. read more

McDonald's - Got them at 820-830ish Had to throw them away - Fast Food Near Me - Norwalk, Ohio

If zero was a rating I would most lovely leave the star blank.Beside over charging me $28 for 1 mean & 3 sandwhich even a pancake platter they got 2 sandwhich wrong and the receipt you can barely even see it so theres no way in hell you can read it.The fact that I live in sandusky and had to go to this mcdanold before dropping someone off to their high school is a FAIL make sure YOU CHECK YOUR FOOD BEFORE DRIVING OFF THE LOT. I also called & been on hold for 10 minutes, then I tried calling again all of a sudden "line is busy". Also they are ALWAYS talking in the front,theres noone at the first window so if you drive to the second to pick up your food & pay because someone isn't there at the first, make sure you record or time how much time you waited at the pay window.PLUS their attitude needs to be checked! Some of them have very bad manners. read more

It's cold, snowing, and it's late.... They are open! The staff was very friendly and the food was great!!! If you are looking for fast food, definitely recommend this McDonald's. read more

I didn't want to cook dinner, so McDonald's was my treat. We were bums at 2100, so we went through the drive through. The drive through order took a while to get to us. After my companion ordered, the individual immediately left, so we had to wait for them to get back on for the second part (why there's two receipts). Seemed pretty expensive, 3.99 for some lettuce vs mozzarella stick, hamburger, and a mc flurry was 4.79- but those are the prices... Both the cashier and attendant were doing the bare minimum to keep a job. I asked the last person for some nuts for my salad, since no chicken, and they brought me one packet of their smallest nuts...I want to give them 1 star, but honestly I've had MUCH worse McDonald's experiences. read more

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Stopped and ordered breakfast, 2 biscuit sandwiches and a McMuffin. I asked for a ham McMuffin, I saw on screen it was incorrect so I repeated my order twice, they said the got it. Paid and got food home, turns out they're fact gave me an egg and cheese McMuffin, no ham. Called and it took 3 times before they answered, they said come back through and they'd replace it. Got food back, got correct sandwich as originally ordered but then they took out one of the biscuits that was originally ordered and put back in the egg and cheese McMuffin. So we called again and while trying to explain the situation, we kept getting cut off by store manager. They said to come back again, 3rd trip in an hour period and we said we'd not leave the window till all food was correct. Definitely never going back to this location. read more

The place is a total train wreck. The signs on the table say that the tables are clean but when you look at them they're covered in old food french fries apples just really gross. The floors are not very clean you get stuck to the floor is when you try to walk. Servers don't really know what they're doing and when you ask questions that is really rude. I would not go here. read more

If I could leave a million stars, I WOULD! This McDonald's provided the most lovely drive thru experience I have evvvvvvvvvvver had. The staff was friendly and the food was hot. The place was well staffed and had great vibes. Next time I'm in Ohio, I WILL be coming back to this McDonalds. AMAZING! read more

Absolute horrible experience. New girl taking orders on a busy Sunday at lunch (first problem) doesn't listen and gets the order wrong. Then attitude from manager on duty and another teenager working inside. I will say that it's not just this McDonalds that is screwed up but everyone of them. Managers and trainers, emphasize listening to the customers and getting the orders right. This could solve 75% of your problems and keep customers like me from getting mad when your employees screw up. Also when an employee mouths off to a customer deal with it immediately. The one who mouthed off to me should have been fired on the spot but the manager who was standing next to her says he didn't hear her. I would recommend not visiting this location. Too many bad experiences and attitudes displayed here. Stay away for your own sake. read more

Worst service for a fast food chain ever!! Fast does not compute here in Norwalk , 2 ice creams and an iced tea took 20 minutes and the only woman before us, who had to wait over 25 minutes was waiting for 2 drinks and 2 cookies. There were 6 cars in the lot, 2 in the drive through; not even a late night crowd in the slow lane at most McDonald's!! I believe this is common as the woman before us says she comes every Sunday and it's the same wait. Don't waste your time unless your committed. read more

Slow service. We waited about 10 minutes in the drive thru. My pregnant wife just wanted some McDonald's fries. What she got was 10 minutes of waiting in silence and some cold over salted potato sticks. Come on...if you're gonna make us wait that long at a "fast food" joint, please at least make sure it's hot when we get it. read more

We went through the drive through and there were about 4 cars ahead of us, but the line went fast. The young girl who our order at the 1st window has an awesome personality. The service at the pick up window was excellent also. read more

What a bunch of wasted headcount. I've never seen so many folks produce such little output. Ten minutes to get a simple, non-special order with only a few people in line. Food was hot and consistent to expectations but I credit that to Ray Kroc and not the "team" here. How do you run out of biscuits? Procedures should never allow that to occur. read more

They will not take your order, you have to use a kiosk to place your order. The prices are also high. I get the same meal 20 miles away for $1.65 cheaper. read more

DANGER!!!!!!! I ordered coffee with three creams on the side. I didn't get the cream so I got my own. THEY PUT SUGAR IN MY COFFEE!!!!! Why would they do such a thing? I avoid refined and sugar at all costs. What if I had been diabetic?????????? I consider sugar, white sugar especially, to be toxic and any level. Was I poisoned????? read more

Just spent 35 minutes in the drive through waiting for a double cheeseburger and happy meal with nuggets. They brought 4 different orders to my vehicle that were wrong orders. I asked for a refund and it was refused! A Male worker finally brought out an order and threw a mcflurry in my vehicle! Manager was of no help. Who can I call to get my vehicle cleaned?? This place needs SHUT DOWN!!!! read more

The worst McDonalds I have ever been to. They are so slow. I can't even get a cup of their Nasty coffee without having to wait forever. Burger King is down the road. Go there. They are the same they have always been fast and good. read more

FOOD WAS AMAZING AND FRESH. Now with my experience. I had been sitting in the play area with my kids and all there is are kids that are about middle school age making out. Like this place is filled with older middle school, high school kids talking about rape (full details) and other things. I'm waiting on my ride and a manager comes in and asks my son to put his socks on and she's aggressive with how she's talking to him and pointing to the rules. Me, I start talking to her saying how I didn't realize that his socks were off and he put them on of course. Mind you I know, I start telling her that I'm watching these kids make out and talk about things that are derogatory and she, I quote said, "this is how it is every Friday, if you want to come here I suggest you don't come on a Friday". Now I start getting irate but I hold back. I explained how I never come here anymore unless I'm in Norwalk for important reasons one being today and taking my son to our doctor's office two buildings away. I told her that I'll just not come back and how ridiculous all of this was. I understand there are rules. Yes my son didn't have his socks on okay cool but her attitude was terrible and she didn't address those older "kids" about their actions either. So my excitement for the day and it wasn't pretty. These kids were out of line with how they were acting in a public place. I don't want to leave a review because I have been going to this Mcdonalds since childhood. I have family that have worked here in the past. read more