i waited 38 minutes for an order they gave me the two happy meals st the beginning 38 minutes later when the dinks had the ice melted and they didn't give me t w/o large order of fries the rest of the order came THey didn't bother to redo the happy meals which were then cold and the ice had melted in the drinks when i called after we were home they said to come and bring the receipt and they would give me the fries don't go there if you want a hot meal and cold drinks the only thing good were the apples which were prepackaged iof course my son didn't take them back at the time he said what do they care if there cold and the order is wrong they just work there so of course i have no way to get any satisfaction except to tell people not to go there also when i called the person hung up on me when i said i was already home instead of fixing the bill this is the third time they have screwed up orders the last time there was no saves for the chicken nuggets after my son asked to make sure and the time before that there was no apple slices in the two happyy meals NEVER AGIN read more

DO NOT get the hot picante sauce from the McDonalds on 102 E International. In fact, I don't recommend going there at all given my recent experiences. I mean, who expects top notch service from fast food. At the minimum, I do expect them to care about the food they provide to the public. A few weeks ago my brother asked for a coke with no ice. Of course, the coke was filled with ice and he asked nicely for it to be without at the window. The lady sat there and starred at him and said "omg .. your F*** kidding.. did you say that?" Uhm, yes..yes we did.. she continued to sit there at stare at us until we said whatever don't worry about it. The world's simplest task couldn't be done and the response to correct it was disgusting and sad they allow that in their store. This morning, I decided to get breakfast from there and the morning crew is usually good. Not today, and it spoke volume to what they allow to come through there and serve the community. I always get the hot picante sauce, I know what it's supposed to look and taste like. I had 4 packets and 3 out of 4 were brown and clumpy and had a horrible smell. I didn't even trust the somewhat normal looking packet given the ratio of 3 out of 4 is not so good... I called to express my concern that they are sending out a bad batch of sauce. I get it, things happen and things go bad, open a new box and stop serving the old stuff. But the lady who answered the phone must've been the same one who's against no ice in cokes... she seriously said "ain't no body complain yet and we been giving it out so...thank u...bye" allliright.. here we are, go there at your own risk.. read more

McDonald's - Expired Hot picante sauce - Fast Food Near Me - North De Land, Florida

I never gave a good experience at this McDonald's. Tonight I went and got two McFlurrys. One mini and one regular I paid for extra Oreo in both and neither of them had extra Oreo nor were they even mixed. I have never had such bad service and of course when I try to call about it after getting home and realizing they're not even mixed no one answers. Take the extra five minutes to drive out of the way this location is horrible!!! read more

They put the orders in right barely half the time and after the orders are put in they still don't get the sandwiches right. What's so hard about no American cheese only ketchup? I never care to go in there cause it doesn't seem pleasant. If I had kids, I wouldn't take them there because the ambience is so boring and non-kid friendly. It's like we forgot all about the kid. read more

This McDonalds might as well be abandoned. Service is awful and sometimes there are no employees there during open hours or they pretend to not be there and hide in the back. They make excuse after excuse as to why they can't make your food, and the final straw was one of the employees stole my credit card information and tried to make a $2000 purchase from Apple. I know it was there because it was the only place I'd been where my card was handled. The lady was fidgeting with it at the drive through window for a good few minutes before giving it back. Yeah, I'm sure you deserve $15 an hour. This place is run by degenerates. read more

I had a horrible, unnecessary experience with the night manager yesterday. He was very rude and unprofessional. Although this location is the most convenient for me to get to, I will no longer patronize this establishment. read more

Poor attitude from the staff, and every single time, without fail, the order is wrong. How do you mess up a McDouble with fries?????????? Needs new management if you work here, please quit your job and don't ever work in hospitality. read more

McDonald's - Clearly not a mcdouble, once again. - Fast Food Near Me - North De Land, Florida

Service was awful i waited 15 minutes for one medium fry the workers were all sitting around doing nothing except one girl doing her job and even the manager was doing nothing will not return to this McDonald's read more

My mom JUST got home from this McDonalds and she ordered a Big Mac meal and a Filet-O-Fish and there was NOTHING wrong with her side of the meal and she ate hers before even getting home. I am eager to eat my Big Mac after I eat my fries and I open up the box and there's a freaking cinnamon muffin sitting inside of it. I have NEVER been more disgusted with McDonald's than I am right now and this only started happening since "Grimaces Birthday". If this is some twisted joke to be scamming customers for fun I will never be supporting McDonald's again! read more

McDonald's - A supposed Big Mac - Fast Food Near Me - North De Land, Florida

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This place has changed you wait so long in line and only 3 cars here, food is cold the lady that hands you your food doesn't look at you or say anything I go there sometime before work . Wendy's needs to open at 6 am so people have a choice because this place sucks! read more

Just bad. They've gutted the dining rooms of anything useful - including employees - leaving only dirty tables. No napkins, no drinks, no condiments - and NOBODY to help. Orders all wrong, anlways and take for ever. Plan on asking multi times for what you ordered and plan on having to beg for basics. Its Chick-Filet from now on. read more

This location needs new management! I can't believe this manager still has a job, his/her employees have the worst customer service, and they never order enough for the store, constantly out of stuff. I always wondered why nobody is ever in line at this location and, I've learned in the last couple months exactly why that is, it's actually really pathetic that the owner of this location can allow this when his other location (other side of DeLand) is the complete opposite, something needs to be done. read more

Real Garbage. Ordered a Big Mac and the so-called meat was "Chewy". What a disgraceful operation with Garbage Management. The don't respond to their other Insults because they have no defense. This toilet should be closed. read more

I was at this location on 9/16 and watched one of the workers get treated completely irrationally. No worker should get treated so badly that they leave sobbing, completely unacceptable. The workers on this shift should get fired or punished for the way they were treating that poor girl. As a previous fast food worker I have never seen a team treat their coworkers so badly. Especially not to an employee who has been so kind and provided me such good service so many times. Shame on these children and managers who allow this! read more

I went through the drive through for lunch today. Big mistake ! I got a Big Mac meal. The burger was ice cold , so were the fries . The bun was stale and I once again didn't get a straw . Keep in mind these are the people that think they deserve $15 an hour read more

As McDonalds go this is a good one, they have dual drive thru ordering lanes big plus, paid at 1st window the attendant was super nice confirmed my order took my money thanked me for stopping she had a great smile. Picked up my order at second window greeted with a smile she double checked my order made sure I had a straw and napkins and thanked me for stopping. The food was delivered fast and hot the sandwich was put together neatly and it was a good experience. If I have to stop to grab a quick lunch on the go this is my choice. :-) great job seems to be well managed the grounds were clean it was busy but they were efficient. read more

I've gone twice to get the same NEW Chicken Bacon Ranch sandwich. The first time my sandwich was burnt. This time I asked for a deluxe and they gave me a sandwich with pickles no sauce and no lettuce or tomato it's barely even edible it's so dry:( Will never be eating here again. read more

I went to this McDonalds and I only asked for ranch and this worker gave me all the sauces what a good worker she was a Hispanic woman.

Ordered at the kiosk, dine in, had my location marker as the kiosk said to grab and that it would be delivered to my table. I had to go to the order counter to get my order with a counter worker with no clue on what that order marker was all about! Then she proceeded to make fun of me with a customer in line! Worse quarter pounder deluxe I've so far had!! Get it right McDonald's!! For the price and quality of your food and service I will never come back!! read more

Worst store ever! Everytime I come here our order is wrong, missing something or they will give you old one that's been sitting there for hours. read more

Absolute worst burger i have ever had from a McDonalds. Burnt and in pieces on the stale bun. NEVER again. I really hope the franchise owner reads these reviews. Please improve. There's nothing like a great McDonalds run. read more

Next time I ask for a medium caramel frappe, don't tell me I ordered a small when the receipt says medium. You suck

Ordered small fries - not delivered. Ordered Chocolate shake - vanilla shake was delivered. Small order. Not complicated. Still got it wrong

Horrible service, literally the worst location ever. The drive through employees were flirting with the girls in the car in front of me for 12 minutes holding up 6 cars behind us. read more

Honestly how are y'all still open with this crappy service? I swear to God they probably spit in our food too I will never eat here again and I will tell everyone I know not to eat here as well read more

I really don't think I've been to this McDonalds enough to give it a full review, so please take this one with a grain of salt. I mostly use the drive-thu and haven't had any problems in years. However, since I started working third shift, I use the drive-thru at about 10pm to get a drink or snack on my way into work. I have to say that the staff's courtesy is like night and day. Recently, I stopped by with the intention of getting a tea and sandwich. Then, when it was my turn, the associate was extremely nasty. It wasn't what she said, it was HOW she said it. I immediately changed my mind about the sandwich and just ordered my tea. When I pulled up to the window, she had no pleasantries at all. No smile or anything. When she handed change back, she tossed it into my hand and it fell all over the ground outside, then she slammed the window and walked away. Didn't apologize, offer to help, or even show concern. What a way to set up the rest of my night! I gave 2 stars because my tea was good. ;) read more

I have never had a worse fast food experience. I waited 40 minutes after ordering my food inside, while multiple employees made themselves food and ate it in front of us. One of the employees was clearly very drunk, and some random kids kept coming in and taking to him. All of this was happening while we were the only ones in line waiting for food. After 40 minutes, they randomly decided to ask what we ordered and started to make it for us. I've never left a review for anything before, but this needed to be seen. Please do yourself a favor and don't go here. Literally anywhere else in DeLand would be better. read more

I ordered a meal deal. Very pleasant service. Fries were hot, burgers were fresh. I am a very high critic of McDonald's. I don't usually stop at McDonald's, because McDonald's in general have bad service and cold food. I was glad I gave this local McDonald's a try and was pleasantly surprised read more

I HAVE never been more annoyed with a food place. I know what it's like to work in a restaurant and I have never felt the need to go out of my way and download yelp just to say something. They always forget something, even if I tell them I'm allergic they'll put it on there. I am not a review person but these people are just ignorant sometimes. read more

Worst one in the area. It is franchised owned. I filed a complaint online with corporate. Got a call back from corporate and was giving me a full meal replacement and would put my name on a list at that location in DeLand. I verified that location had my name on a list. The manager said it was not and they would not honor corporates request because they are owned by a franchise. So they are going to get slammed on social media for a $7.00 meal. read more

They've been getting my order right lately, I hate to jinx myself. Nice crew in the morning and afternoon.

Never told me when my order was complete and forgot my drink. When I asked for my drink the lady there snapped at me and said i already had asked for it which i never did. Never coming here again. read more

It says 24hrs drive thru but is not, false advertisement, had to wait till 6am in order to order something

I've been coming to this McDonalds every single morning, five days a wk for my drinks and sometimes breakfast before work. I've dealt with very sweet people. About a wk ago they messed up on my sandwich, and I called Wesley. (He knows me by name) he was great and said come by tomorrow, I'm here, and I'll get you your sandwich. (I'll write it in our book) Well I ended up very sick and didn't go. I went this morning to find out that another manager crossed my name out and refused to give it to me. Yes it was a 2 or 3 dollar sandwich but that's not the point. The fact of the matter is I didn't get it, I explained it to the other manager, and he flat out told me no. His name is Dromane, Dramane, idk something like that... His attitude sucks.. why not just understand there was an error with crossing my name out? read more

On Tuesday the 27th I waited in the drive through lane for OVER AN HOUR. I take this as being my fault because I should have left but I was starving and exhausted and figured how busy could a McDonald's be at midnight on a Tuesday. Boy was I wrong and after that entire wait- which once I got to the first window the awesome lady taking my money informed me they were short-staffed with only 4 people including a manager- the food was ice cold. At least if the food was fresh and hot it would have been worth it, however it was absolutely horrid. I still cannot believe I waited in a FAST food line for over an hour from order to driving away with cold food. And I didn't get my receipt so can't even call the manager and complain. read more

If I could give this McDonalds location 0 stars I would. Me and my sister went last night around 12. They forgot our sauce when we went around the first time so we went back around and the middle aged black woman at the second window was extremely rude. We rolled up to the window and she tried handing us a bag (because she thought we had just ordered) we explained we just came around again because we needed our sauce and she THREW THE BAG to the side and ROLLED HER EYES! Then she gave us one sauce and didn't say a word.. just glared at us. My sister was scared to ask the lady for another sauce so she decided to go inside, hoping she would get a different employee to help her. When she went in the same lady was near the counter yelling at the other workers "it's not my job to do this... it's not my job to do that" and then rang my sister up continuing to be extremely rude basically throwing the bag at my sister and not having an ounce of good customer service. If this location cared at all about its customers it would fire that employee and teach the others about customer service. IM NOT LOVIN' IT!!! read more

so my boyfriend and I were hungry and decided to go to McDonald's, I didn't really wanna get out of the car so we went through the drive through and this lady was being so rude. my boyfriend was like I wanna make sure that it's a medium fry and she said "you already asked that" Like in the most bitchy way... like excuse me he was just making sure that he got a medium... learn how to be nice.. read more

The other reviews on this McDonald's are correct. It is seriously one of the worst run fast food places I have ever been to. All of the workers here have the worst attitude towards the customers and never treat the consumer with respect. I said the thank you to one of them for my food and they just responded with a "yeupp" and slammed the window. read more

I didn't think it possible, but there is a worse McDonalds than the one in Groveland. I came in here at about 8:15am. They weren't busy, but it took 15 minutes to get my food, which with their new "table service", had been given to the wrong customer, so they had to make it over. People wait for their orders, while the employees chat and giggle. Do yourself a favor, visit Wendy's across the street. read more

Worst customer service ever! While waiting 20 minutes in the drive thru, we watched an employee walk or on front of a customer driving. The lady in the car beeped at her and the employee cussed at the lady. Plus we didn't get all of what we ordered. read more