Order kiosks were a welcome addition. Can skip the language issue that arises too often in fast food places. But now they tend to ignore you when you come up to pay. After a few times waiting long to pay, and then even when coming up to ask a question and making eye contact, I am getting the app and skipping the people side. Also can get loud there, from the employees talking. They seem to be loosing grip with what customer service is. But the food is great on a consistent basis. Great food. Taste, freshness, consistency. That is hard to do. read more

" Good food & Friendly vibe " The food is good . The vibe is friendly. This is your neighborhood McDonald's . The staff is welcoming & friendly. The prices are standard for all Macdonald's of New England . read more

Closed at 11:40 pm 6/15/26. It says 12 am on multiple sources, not trying to order too late, but 20 mins prior is ridiculous. Change the time online if it closes earlier. read more

20 minutes for a large fry should never be the case. But the worst part about it is that after they made me wait for all that time, i asked for a barbecue sauce and they genuinely tried to charge me money for it, i know its company policy but it's also company policy to not take over 20 minutes. But maybe I'd be ok with all that if they still did good deals on the app but they genuinely change the app so that you get worse deals at this location. My recommendation, hire more people who care just the smallest bit about their job. It would make a crazy difference . read more

Absolultey horrible, I cannot believe I will say this about mcdonalds but if you go by this one... DO NOT GO!! Awful mannners terrible customer support, when I even asked simply for ketchup the young lady looked at me like I was asking for 1,000 dollars. terrible service, terrible food even, avoid this mcdonalds at all costs as you will be unhappy. Awful. read more

Oh my god!!!! Never ever come here!!! I ordered my food and then asked for a coke and she said no and immediately told me to go to the second window. I then asked if I could get a few extra sauces, told me I need to get chicken nuggets and then she refused service and slammed the window. I look in the bag to see my large fries looking half eaten. I am not happy with this experience. Fire that woman NOW. She couldn't even hear me and I was yelling. The entire wellesley line could hear me yelling. I am very dissatisfied and disappointed. I then went to the other 24 hour mcdonald's and didn't get great service either. Shame on you mcdonald's! This is a disgrace. I deserve a refund asap. UPDATE! I JUST WENT THROUGH AGAIN AND THEY DIDNT GIVE ME ICE OR A CUP OF WATER AND TOLD ME TO GO INSIDE?? I AM UNABLE TO WALK ANS FIND THAY SUPER OFFENSIVE. THIS IS YOUR JOB. GROW UP PEOPLE. read more

As far as McDonalds go this store gets 5 star. Clean grounds, nice new building, double drive through speakers, friendly servers and perfectly prepared food read more

Worst experience coming here after I payed they threw my receipt on the floor and messed up my order and when did the big breakfast with hotcakes not come with hotcakes ? Absolutely absurd SMH also they don't give out straws or utensils read more

McDonald's - Big Breakfast with Hotcakes ‍ - Fast Food Near Me - Natick, Massachusetts

No soda fountain for refills. Paper straws. At least it was renovated recently so looks nice.

This place got a makeover! It's now a McCafe! Modern interior with TVs and light-up tables. Went for breakfast and the staff was super nice and gave us a happy meal toy because we had to wait a bit for our hashbrowns, very nice! Plenty of parking! read more

McDonald's - the inside of a fast food restaurant - Fast Food Near Me - Natick, Massachusetts

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Feb2023: 3: I stopped by this restaurant today to grab some lunch. This location has a big lot for vehicles to access of the main road. There is handicap parking spaces adjacent to the front entrance. This store has automatic displays for customers to use which I didn't have any familiarization with so I went to the counter to place my order. The young lady who took my order was not competent. There was no one out by the kiosk to assist with ordering food. I ordered the new spicy chicken sandwich that I saw advertised on the TV. I received the sandwich pictured and I was not impressed with the taste, texture, presentation of the sandwich. The spicy was in the sauce which was just okay. It featured one centered pickle on the sandwich. The bread was somewhat better tasting than I thought it would be but was still compressed in the package I received. The chicken reminded me of the crispy chicken patties you get in bulk freezer bags at the big box warehouse stores. Yeah, this is just run of the mill okay. Kids would not mind. If you want an inexpensive chicken sandwich, this is a good choice. This is not my favorite fast food chicken sandwich. I came here to try something new, I thought. read more

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We went to the Worcester Street, Natick, MA McDonald's in the 2000s, but have yet to return to it (I'm trying to convince my family to go after we take the dogs on a hike in nearby Hunnewell forest). I do, however, remember it was (as many McDonald's in our area were at the time) good for lunch. As other reviews have pointed out, it can be difficult to appreciate good fast food fountain drinks unless you have the drink mixing process pointed out to you. That, and what we noticed at Five Guy's over the years, has made me realize the drinks here (specifically Diet Cokes) were tastebud tingling, perhaps as much as the ones at Maynard's McDonald's were. As for meals, my best friend and I (if I recall) only got french fries and chicken Mcnuggets, but, man were those memorable. The fries were consistently hot and salted accordingly, while the nuggets had juicy meat and crispy-crunchy exteriors. You couldn't ask for a better nuggets n' fries type of meal. It's all the more deflating, then, that we never got any other meal types here. If the nuggets and fries were that good, the rest must've been a blast. As you can tell, this review is more a trip down memory lane for me rather than a traditional assessment, but I felt it was an experience worth sharing. Reviews for this location throughout the years are all over the place, so I advise you go here with middle-of-the-road expectations. As for us, we are curious as to what it has in store today. read more

This McDonald's is on art 9 East Bound between 27 and Oak Street. Unfortunately the parking lot exit is right beyond the U-turn light, meaning you need to continue east bound out of the parking lot. I've only used the drive through and only since I discovered their dollar beverages. Only 1 line yet 2 ordering stations. Which is a bit odd. But the line moves relatively quickly and the employees here seem a bit more with it than the average McD employee. read more

McDonald's - Fast Food Near Me - Natick, Massachusetts

This McDonald used to be a favorite of ours but recently it fell apart. I placed an online order for 2 identical kids meal using Mcd app. I ordered extra nuggets and they were missing, one order has the apple slices missing. The mango smoothie took forever. And the Diet Coke took even longer because they forgot to fill it. There was another customer rushed in yelling "you still owe me a small fries". I hope they realize their short coming and fix it soon read more

This is definitely a great place for the kids to go! They have some really fun tables and a kids section for learning games and coloring books! This was a very clean and very friendly establishment. Half the order was fine the other half tasted off as if it is expired although my visit was short but nice I give this a 2 1/2 -3 stars as maybe the food was a flunk I do not come here often. read more

I got my food early and was very pleased with everything the pineapple, mango shakes were delicious. Thank you so much. The spicy chicken sandwich with the extra spicy sauce was delicious. read more

I went there this morning and ordered a steak breakfast sandwich... but instead I got a sandwich with 6 pieces of bacon in it. I ain't even mad bro. read more

McDonald's - a bacon and cheese sandwich on a bagel - Fast Food Near Me - Natick, Massachusetts

Three nights in a row heading to work I entered the drive thru line at 1140 to order and all three times the automated prompt said they were closed. Change your hours to reflect when you will actually take orders. read more

Went here for breakfast and I am leaving very happy. The service is great, food is fresh and hot and prices are unbeatable. The interior is very clean and modern and the environment is quite and relaxing. I really enjoy this McDonald's. read more

This review is based on breakfast: I love this McDonald's for breakfast. The food tastes good and the service is fast. And it always comes out the perfect temperature for me. I normally have to wait 5 mins before I can start eating the food. If you're in a hurry and want breakfast than come here! read more

Once upon a time in college, two good friends and i ate fourteen straight meals at McDonald's, whilst driving across the country in a beat-up Ford station wagon. That's right. Fourteen. Interestingly enough, we did not balloon up to twice our size, break out in hives, or do irreparable damage to our health ('Course, i haven't watched that movie, since i don't want to ruin it for myself). Indeed, the only time we felt ill health was a bad decision to switch to Burger King for lunch in Las Vegas. We switched right back and felt much better. What you learn from it, though, is that some McDonaldses are more worthy than others. It doesn't matter if it's considered by most to be a low-end job, it's still plain as day when you see people do it well, and even with this most institutionalized of food, giving a damn shows. So it's with this in mind that i salute the McDonald's on Route 9 in Natick. This is consistently the best in the Boston area that i know of. Fresh, crisp fries with the proper amount of salt, well-constructed sandwiches big and small, a flawlessly mixed cup of Coke. Fast, perfect, and cheerful (the drive-thru girl took a picture of my smart car today, so amused was she). Sometimes i adjust my route home from work to hit this one, as it is simply that much better than the ones on Needham St. in Newton (you'll never get a good drink), and on 128 (screws you on the fries and chicken mcnuggets, every time). This is serious business people. Stop laughing! read more

Works at any MickeyDs, but why bother buying a Big Mac when you can get the same sandwich for 99 cents by getting a double cheese burger and ask nicely (you don't even have to be nice but it's nice to be nice, nice) for Mac Sauce. Aw Yeah. Other than that? it's a McD. You know the drill. read more

I've been getting into golf lately. So on the way to the course I've had to use many different McDonald's. My order is 5 sausage burritos rain or shine. These ones were perfectly done. No hard edges (looking at you Quincy). Plenty of hot sauce (try it sometime Tremont St). And well endowed portions. I used the big machine thing to order so no idea on how the customer service is. The sausage burritos were good. Tim read more

Far and away the worst McDonald's around. The staff is rude and they lie about hours and food availability. If you order something they don't want to make they tell you they are out of that item. If you want a shake DO NOT waste your time with this location. For months they have been telling people that they don't have shakes. It's a shame that whomever manages this location and/or owns this location is allowing these terrible employees run this location in to the ground. Somebody from McDonald's needs to give this location a good talking to. 0 out of 5 Stars read more

High tech has ruined eating. McDonalds has gone over the edge. Now to eat you have to stand at a touch screen tower to order food. Keep it the McDonalds experience just died. read more

I'm a regular (Drive thru only), and compared to other McDonalds it's very well run. Food prep is spot on, and they are diligent about checking your order so you get what you ordered. Employees' English isn't perfect, but it's more than acceptable for getting your order right. read more

Extraordinarily rude staff, cold fries, and a ton of attitude for asking for a senior drink. Won't be back in a hurry!

Nickle and diming on sauces. There are other McDonald's around that don't charge you for each sauce. Or better yet, go across the street to Wendy's. Its better and cheaper. Also had one of their drive thru attendants try to give me 77 coffees once... Incompetent even for a McDonald's. Poorly run. read more

Ok here I am reviewing a McDonald's but I'm not giving it a 1 star rating because it's McDonald's and has sub par food and whatnot. I'm reviewing based on a woman that has worked at the pickup window the past two times I've been there. I don't know her name but she looks to be Hispanic and she was working the window today - 25 May 2015 at 12:30pm. Last time I was there earlier this week, she didn't even look at me, didn't say "hi, how are you" or anything. She actually had her back turned to me and just handed me my food out the window hoping I grabbed it. With her back turned. And she was talking crap about someone with one of her coworkers. Today, same thing happened. Back turned, talking to a coworker, didn't look at me, didn't say anything and handed me my food. I regret saying "thank you" like I did. She didn't deserve it. She was extremely rude. Upon driving away I came to find out she carelessly gave me an unsweetened tea instead of a sweet tea. Maybe if she wasn't yapping away she would have noticed she was being an idiot. Also the reason why I don't know her name is because I couldn't see her name tag because HER BACK WAS TURNED! Terrible worker. read more

I occasionally go to McDonald's because it is on the way home. Things have been going downhill there for a long time although the chicken wraps and fish filet sandwich aren't that bad nor are the fries. The burgers however are another matter as what I got was dry and without much sauce. It is interesting how they taste on their own without all of the fixings. I really should stick to 5 Guys as they are the best in the area by far even if they are more pricey and a little out of the way. read more

Worst service every. I went through the drive thru and saw the 2 brakfast sandwiches for $4. I asked for 2 McGribbles with no sausage or bacon, just egg and cheese. And I asked for a turtle iced coffee. She asked several times if I wanted cream and sugar. I replied each time with no, just skim milk with the turtle iced coffee. She tells me the price is $9 something. Already, I knew something was wrong because with the 4 dollar sandwiches, that would make the iced coffee over 4 dollars. After paying, I reviewed the receipt and saw I was charged $7.38 for the sandwiches. I asked the manager about the 2 of $4 deal. She argued with me that I ordered the McGriddle's with sausage, not bacon. I asked what difference did it make as I overed no bacon or sausage. She continued to argue. So, I said fine I'm ordering now, 2 sausage egg and cheese McGribbles with no sausage. Now, can you refund my money? She did give me $3.38 back. And when she handed me the iced coffee, I asked this is a turtle iced coffee, right? She said yes. I took a sip and knew it was regular iced coffee. I went into the restaurant and told her it wasn't turtle iced coffee. She said she didn't know what that was. I had to pick up a sign and point to it. She told me, you said just skim milk no sugar. So, I guess sugar to her means caramel and chocolate sauce. Smh. Then, she puts 1 pump of caramel sauce in the make it turtle. This is horrible that a manager about obviously doesn't know the menu and I will warn everyone to check receipts as you have to make sure you aren't getting ripped off. read more

When I go to McDonald's I'm not looking for greatness by any means. However i do expect my fries to be fully cooked, they were soggy, and gross. Fries are the one thing they usually do well. I'm going to Wendy;s the next time I'm on route 9. read more

It's fast food so don't expect anything better but when you are in the mood to eat very unhealthy this is an easy fix to get. Big Mac Fries- super size me please!! Still think their fries are awesome, Shakes are overpriced for the size. Coffee is terrible compared to Dunkin. read more

As McDonald's go, this one is terrific. Especially the breakfast crew that I see frequently. The food is always hot and quickly delivered. Plus, the crew is always so nice to my children, as they seem to have real affection for little kids. Big ups to the team here, every McDonalds should try to be this good and consistent. read more

this mc donald is the worst ive been to. they give you the wrong info about what ingredients certain foods contain. you learn after you order it that the salad doesnt come with tomatoes .i open my salad just to find 3 small pieces of bacon very little lettuce and a small piece of chicken. its not worth paying almost $7.00 bucks for it. at this place you dont get what you pay for. and the prices are higher too.go into the framingham mc donalds. its worth the extra couple of miles. read more

Never will I go to this location again (290 Worcester Street, Natick Ma). I ordered a quarter pounder with cheese along with a fare amount of other items.. I drive an hour away to my hotel in Worcester MA. Only to bite into my hamburger and find out it is raw. Highly upset, I call to inform them of this and an employee persist to say ok.. Naturally I ask to speak with the manager and the employee tells me she is the manager.. You can imagine the disappointment.. Furthermore, I am told, in order for a refund or exchange I must come in to the location.. When i asked why they could not just return the money to my card, because I did not pay with cash, she had no explanation.. Outraged I inform them that I can not return today nor do I want to drive an hour away for a burger.. She's asks if I would like to come back tomorrow. Again I explain to her I do not live in the area. Which means I would have to drive an hour to them and then another hour home.. Instead of just an hour home from my hotel.. The inconvenience is unreal.. I wish I was able to post a picture so that anyone taking this could see the disgusting burger.. If I was home I would probably cook it so that I didn't have to buy something else for dinner.. I'm not, instead I'm sitting in my hotel room wondering if I should order from anywhere else away this point... read more

I went this morning with my kids. They were very short staffed, the cashier/manager never smiled, got my order wrong three times, got the people in front of me and behind me their orders wrong as well. There was no apology, no restitution, and extremely rude behavior. The managers name was Socorro and she was the worst cashier/manager I have ever encountered. No one was happy. read more