Yessenia is the manager of the CLEANEST McDonalds ever!!! Dropped by on the way to SoCal to grab a quick bite. Wow. IMPECCABLY clean dining area and bathroom! If an establishment is clean, you know they take pride. The food well that is just Mickey Ds but otherwise great stop for good grub. read more

McDonald's - Yessenia Manager - Burgers Near Me - Morgan Hill, California

This place still sucks. Stopped by for lunch on a Wednesday afternoon. When I walked in there was one man waiting in line so I got behind him. I noticed the workers just walking by and delivering food but not even making eye contact with the guy in front of me or myself. After waiting a few minutes another guy came in and got in line behind me. I asked the guy in front if he had been helped yet and he said, "no". After another couple of minutes of being ignored the man behind me asked if I had been helped yet. I told him neither me or the guy in front had been served. So he spoke up and said, "Can we get some help here?" The fat Latina lady that had been walking around delivering food said in an exasperated tone, "Just a minute. We're very busy." To which he replied,"Then you need more people." After another couple of minutes I decided to leave and told the guy behind me, "Good luck." I get that when you're busy people might have to wait a bit to get their order taken. But I will not stand for just being ignored. You could at least say, "Sorry for the wait. We'll be with you in a moment." No, that manager lady just decided to ignore us like she was hoping we would go away and that's exactly what I did. Went down the street to Jack in the Box. read more

Service was quick. Food is consistent with all McD's. Love their breakfast bagels. Quick in and out pick up. No complaints.

Convenient place to get a quick lunch in between soccer tournament games. Usually use the app to order ahead of time and take advantage of deals. Liked that it wasn't too crowded despite big turn out at the soccer tournament, probably because this location was not the closest to Morgan Hill Outdoor Sports Center. read more

Senior discount on cup of coffee only applies to a small cup. Not to a medium or large cup. I guess Seniors don't get a break at McDonalds except for this. read more

If ordering through the drive through, check all large orders! This location is notorious for not including your whole order in your bag. I've several times, gotten home missing items, or had to park to address missing items. Just got home to find that they once again forgotten my 20 pcs nuggets.... read more

This place smells like a$$; workers are rude & hard to understand. They close earlier than listed & they don't even try to keep the place clean. Can't you guys hire dedicated workers who'll get the job done right? read more

We pulled up to the drive through around 11 and this McDonalds is open 24 hours. We been served here at later hours before. This night, we approached and they greeted us at the drive through, then when we got our code ready they stopped responding and hid somewhere. I saw them through the window before entering & they already replied to us. We stayed for 5 minutes and waited and they never came back. Turned off the kitchen lights too like as if we didnt know they were there. Very disrespectful and unprofessional. We were starving! So rude. Will NEVER come back HERE AGAIN. read more

Worst McDonald's on the planet. Went here 2 days ago and asked for a refill on my iced tea. A very nasty woman almost bit my head off saying they don't give refills on ice tea. I asked why and she said "because I said so" I asked for the manager and she said she was the manager. She then said if I wanted another iced teas I had to pay full price .....her name was Esther BTW. In any case I'm happy for the interaction. Today while out shopping we stopped at In and Out...we got two combo cheese burger meals for $19.00, they tasted better and were cheaper and hotter than the quarter pound combo meals by about $5.00 for two, I had plenty of free ice tea refills and have no reason to ever go back to this abusive McDonald's ! Thx Esther! I found a better place to eat because of you! read more

If you like yesterday's heat lamp expensive shit then this place is for you. I'm still mad at these bastards for serving me this shit 'food'. I guaranty they don't serve this shit to their own family members or friends. They get the freshest with plenty of fresh sauce. Little tiny dot of sauce the size of a quarter. It's an insult. Jack in the Box is just across the street. Moo Yeah is even better. Made fresh and right in front of you. read more

The workers are mean, don't explain about issues. there was one good worker and all the other workers were ignoring my freinds and I. They kept telling us to sit even though are order wasnt going through. If you want to see good service look out for a woman , she was on a break and was still helping us. read more

Same as other reviews for this store.. the workers don't acknowledge that there are customers in the lobby at the register ready to order forcing you to use the kiosk. They bring your food to your table and basically toss it onto the table and still no response or a smiling face. It sucks that pay can't be based on performance and customer service skills. read more

This is the best McDonald's in the Bay Area hands down. My husband and I just ordered in the drive thru-the staff were so helpful and understanding when we messed up the order and changed it last minute at the payment window. The food was truly prepared like how you see in the commercials. My jaw DROPPED! I've never felt more compelled to go in and thank the staff for their service. I unfortunately didn't get a chance to because they were helping other customers (very clean inside btw) but whoever is working right now at 5/22 @ 5pm- YALL ARE CRUSHING ITTT! I'm seriously shook. I've never left a review for a fast food before but you guys were all so nice and the delivered the McDonald's of every gals dream. I live in SF but I'll be making my way back to this one xoxoxo read more

Not taking my order taking forever I just want my drink please do better workers not even acknowledging me or anyone in the lobby

The customer service here is terrible, the manager was too rude, yelled at us and acted arrogant. I end up frusrated and hungry read more

Did my usual curbside pickup and the visit was totally uneventful and standard which is all I want. A quarter pounder and strawberry banana smoothie later, the necessary calories were acquired. read more

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We all know what Mc Donald's tastes like but I wanted to review this spot because all the employees inside are extremely rude!! I asked for a pump of vanilla in my coffee and let me tell you, if looks can kill, I would've been dead! I've never seen such unhappy individuals working in one spot! The young men working the windows are awesome! They are always welcoming, one says "GOD BLESS"! Love it, but the women there, geez...they have major attitude issues!!! read more

Great service at this location! Anthony in particular was so helpful and kind, thanks again for your help!

This McDonald's gets worst every time I go here. They NEVER have their soda machines mixed properly so it tastes watered down or wrong im some way each time. I didn't know a coke could take so far from a coke until I drank here.... Today they were so rude to me when I asked for my receipt. She told me the entire store had no receipt paper. When I asked to speak to the manager, some kid came to the window smirking in a yellow visibility vest telling me he doesn't know what's going on and I can't get a receipt. After the smirks, kids laughing in the back, and the rude cashier, I'm leaving the review in case they take my card information and can document when and where I made my purchase. July 14 at 528pm. read more

forgot babys milkshake and when I got the milkshake it was bad . get ur shit together McDonald's

Fast. Hot. Friendly. Truly the ideal fast food experience. Best fries. Best McDouble. Best Diet Coke. Best McDonald's in the Bay Area. Thank you ! read more

I used to love Mcdonald's but lately, the food is horrible. The staff is very unfriendly AND, today the cashier shorted me $5.00. Big Mac had top bun, middle bun 2 patties amidst lettuce sauce, and tons of pickles.? Ordered Medium fries, Big Mac and, Filet of Fish sandwich. Total $15.68. read more

Poor customer service- employees don't know how to have common manners and the employees are extremely vulgar should you decide to eat in the store to allow your kids to play. The window employee won't give up the employees name who took my order and was very rude... wow read more

Arrived at 11:40 hours say close in 20 mins. No one to answer drive through. When pulled around front 3 employees 2'women and 1 man sitting on the counters with their purses and jackets waiting out the clock to leave. read more

Never had any issues with my order and the staff are pretty nice. I got about once a week or two, it's always consistent.

They make the best ice Carmel coffee here this is my go2spot for Macdonald ice coffee the other McDonald don't know how to do it

We usually visit this location because it's closer to home,and usually the food is hot & fresh. Not this time. We came at night about an hr before closing time, bought the new $13 10pc.nugget meal. And our nuggets looked and taste like they were sitting for a good while.. fries were not fresh. So bummed. Shouldn't the food be hot a fresh no matter what time of open business? Total fail tonight. The Mc Nugget Buddies are super cool though. read more

McDonald's - 10pc. Nuggets. Hard, very thin. Not fresh. - Burgers Near Me - Morgan Hill, California

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My standards for a fast food joint are pretty low, so that is most likely skewing my vote higher than it would otherwise be at a regular dining establishment. However my experience going through the drive through here today was quick and efficient. The person taking my order understood what I asked for the first time, they got my order right, actually asked how I was and thanked me (albeit a bit grumpily like they were going through the motions), and nothing from my order was missing. While the above listed items may seem like basic requirements, I can't even begin to list the number of times I've visited a McDonald's and they actually managed to screw up either one or several of the above mentioned items. As an added bonus, my food was piping hot, looked very well put together like it came out of a McDonald's commercial, and tasted quite good! read more

We ordered inside the restaurant on the self serve kiosk. We were surprised to find there is a surcharge for iced tea when ordering a drink and that the overall cost is almost $14 per person. So $28 for 2 meals at McDonald's, wow! The burgers tasted good and were freshly made, the fries were limp and soggy and the tea was very diluted and flavorless. Not a great experience:( read more

I went there last night and their hours are to be closed at 10pm. I was behind a MH Police SUV and was at the ordering device at 10:34pm. They had the audacity to say they're closed. Excuse me? You were open for the police, but not for a civilian? Wtf? Hello my favorite place anyways: Jack in the Box. Always open. You lost a sale. They need to hire people that actually want to work and not ones that sound like your order is such a "chore". Every time I've gone there, any millennial or higher generation seems to have an attitude or they seem like they don't want to be there. I prefer to go when "kids" aren't running the place and get my orders from actual adults since they at least have knowledge of what customer service is. I know you were open. It's posted on here and you took the vehicle's order in front of me. Why? Because he's a cop? So? Were you guys trying to leave early and not let the morning shift manager know? I worked fast food when I was in my late teens (AT JNB's proudly) and I never would turn away customers within the ordering window of order fulfillment. Hopefully, a manager will read this and have a talk with the night crew there because some people unfortunately have to rely on fast food on days when it's either have nothing or eat out in the first place because of work schedules or in the process of moving out of state (which is my case). My fridge isn't loaded because I can't take it with me. So teach those "kids" to have basic manners at least when they work in customer service. It will get them a long way and definitely more customers. read more

I went to the drive-thru, at least I tried. All lights were on. "Drive Thru =}". Pulled up to the first order station. "Please drive up to the next". Sure, no problem. Waited. Waited some more. Said "hello, anybody there?". Waited some more. Decided to drive up to the first window to see if anyone was alive. Nothing to see. Drove up to the next window. In the tiniest lettering: "closed at 11pm". It was 11:08. Sure, fine, I get it. Minimum wage, minimum effort, so you close the moment you can. Turn the frikking lights off then. Luckily MH has 2 other Mickey D franchises, so this one will not see me again. read more

Looks like even the workers here arnt educated enough to put items in bags properly.... read more

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Ordered chicken sandwich with no Lettuce and they give me lettuce with no Mayo. The worst McDonald's ever. read more

McDonald's - Ordered McChicken with no lettuce and they gave me lettuce and no mayonnaise. Thanks McDonald's, this place sucks. - Burgers Near Me - Morgan Hill, California

Poor service, every time I go here it gets worse fries are cold nuggets always stale and the coke taste like dirty water. Only good thing here is the ice tea. Thers a young male manager that's always with attitude and yelling at crew doesn't even bother talking to them right. read more

We almost never go to McDonalds, but were lured by the promotion of using the app: a free Big Mac. We ordered that, a happy meal for the kid, and a chicken sandwich, and some drinks. The sandwiches were... ok. About how we remember them from years past, nothing special, but the sandwiches were barely warm. My Big mac looked like it had been thrown together, some stuff was hanging off the bun. We got some of the sauces we ordered, but some sauces were missing. The biggest thing was that the happy meal did not include the toy! What the hell! This is the THE reason you get a happy meal! We were already home when we saw this. The fries were the only part I could say were good. But not nearly good enough to have me come back to this location. So many better options out there if you're looking for fast food, and that is saying something. read more

Ordered a crunchy combo chick sand.It was cold , only 2 pickles , no sauce. Fries were barely warm, but the coffee was the one hot item. So 1 star. ! Will not ever go back. Service was fast but who cares? Ambiance...Are you kidding ??? read more

Oh I love McDonald's but skip on this one and go to the one on the other side of the freeway or the one off of Cochran because this McDonald's every time I've gone there they have messed up my order in one way or another last week they put mustard on my burgers after I asked for no mustard and today it was they gave me a Coke instead of Dr Pepper. I did a mobile order this time I'm hoping that they get it right because it's on a fucking screen right in front of us there's no way that it could possibly get messed up but nonetheless they messed it up but from what I understand because it took them 15 minutes rather than the normal five to give me my meal it's due to being understaffed. read more

Holy shit the service here is so bad ....all the staff are so unfriendly and straight up look like they dont give a shit. Really bad attitudes. We were literally standing in front of the register waiting for the woman to wipe down the screen; she kept telling us to wait and then just walked away. If you dont want to serve then quit your job. I know she just wants people to use the kiosk because she did the same thing to the lady in front of us. It is not the customers fault you are unhappy and should not take it out on us. The ac is on blast by the way wasting a lot of electricity and upping the electric bill but im sure the management dont care lol smh read more

Can we give 1/2 stars? By far the rudest people on planet earth! Don't think about ordering a shake. The machine has been "broken" for over a week. By broken they mean to lazy to clean it. Fries were cold. When I asked for fresh fries I was told "it's gonna be like 15 minutes". My guess is they didn't want me to wait. It's not like they have 4 deep fryers back there or anything. Go to Jack n the Box across the street. You're better off. read more

We just wanted ice cream and cookies. Employee said they had no ice cream and cookies. We went up to the drive-through window and asked to speak to the manager. This employee said he was the manager. He finally allowed us to talk to the manager who said yes we have ice cream and cookies. I really don't appreciate being lied to by the employees. This gentleman had a yellow type vest on and always seems rude and disrespectful. The manager has always been nice to us and treated us with respect. This employee does not respect the customers. read more