Wow when I came on here to leave a positive comment and see this place only has 3 stars I'm wondering why When pulling up to the order screen I was promptly greeted and was ask kindly to wait after waiting I thought to long (I think they were having computer problems) I was once again greeted kindly and apologize too for the wait. The customer service continued at the window. What a pleasant restaurant to come to. I don't know if the other people that left three stars maybe they came at a different time then me!! Thanks Micky Ds read more

No refills and very slow service. Check your order before you leave! Not sure what happened after the remodel, but things have certainly changed, and not for the better. read more

Customer Service is horrible, not sure what happened in the past few years. But the young kids should have some additional training. They sound rude, have no joy or care for being there. It's been many time where I go and when I'm given my food they do not have the courtesy to say " Have a great day " or anything. They just give you your food and close the window on you. I sometimes stay confused looking into my bags to make sure I got everything. If they hate their job they should find something else that suits them. Maybe find a solution in why these kids are terrible in their customer service. Look into management. Also they do not know how to make the food correctly and food has been cold lately. I hope the franchise looks into this. I know dealing with people is not easy some customers are hard to deal with but this needs to be addressed if you care enough. PS. I've been going to another McDonald's that is a bit further due to the horrible customer service and cold food. Sad for me since I've been coming here since I was a child. read more

These people always mess up orders. Even after repeating the order multiple times they still don't add items or forget to put them in the bag. When you let them know they catch an attitude with you. I understand that the customers aren't always right but the workers aren't either. It's not our fault y'all aren't doing your jobs right. read more

This McDonalds has the most uninviting sterile decor ever. Poor color choices. Service is poor. Order big breakfast. Didn't get fork, fork, syrup. Service is slow. No straw for my drink. Worst McDonald's experience of all my McDonald visits. read more

i don't know what was going on with the service tonight but the wait was wayy too long at this location. manager was rude and refused to give me sauce even when I ordered plenty sides. manager also called me a biznatch? I DONT even know what that means????? Terrible service never coming back here ever again . read more

If I could give a negative Stars I would. Tonight (or this morning 2am) was a rude awakening on how poor customer service can be. We had a coupon for the $1 fries and it didn't scan. We didn't see it right away so when we got to the second window, we said something. Normally they have no problem adjusting an issue but today was a different story. Not only did the employee tell us "too bad" the manager said the same thing. The manager didn't want to do anything about it and also didn't care about the homeless all around the restaurant begging for money. So sad that someone like that works there. read more

This is my very first review I posted on Yelp. I went to this McDonald's three Sundays in a row due to traveling for work that stops at this location at same time every Sunday. I didnt have any issues until today. The woman refused to give me large cup of ice water whereas the other employees two Sundays ago had no problem with giving one. The soda machine does not have designated water. The bathroom here is the worst! You cannot fit in 2 out of 3 stalls. Also, until today--one of my chicken nuggets looked so disgusting. I couldnt finish my meal and I walked out. I was in no mood to deal with those crappy employees. No wonder this place had bad reviews. read more

McDonalds - Fast Food Near Me - Modesto, California

Was there this morning, asked for cook to order McChickens and fries and there were so cold, I asked the guy for cook to order and one of the other girls lied saying that literally all the food was out of the fryer ! The send me to wait and they just gave me the same damn cold food. So rude read more

Seems as though every time we come through it's one issue or another. Disappointed that even with a mobile order getting all the food either right or even in the bag is frustrating. read more

***Beware if you pay cash they pocket the money and don't give your receipt. ***They forgot to put fries and soda on my order, the drive thru guy named JOSE JUNIOR got mad and charged me for the soda cash but says she can't sell me fries. How am I supposed to eat my burger without fries? He says if I have a complaint to go inside and talk to the manager and laughs about it. Ridiculous. read more

This McDonald's has very rude workers and the service is slow! Always check your bags when you leave the drive thur something is always missing. I've been here many many many times and something always goes wrong! read more

We live close by and frequently visit this McDonald's the service is consistently good. Yes they mess up sometimes but not very often. It is clean!! read more

I bought 2 big breakfast platters with hot cakes and 2 medium orange juices on the side and one oatmeal. Food was okay and it came up fast. Service was whatever that's why I'm only giving 4 stars. They're not very friendly. But, overall it was a good visit. read more

no stars at all service is garbage 95% of the orders are incorrect went there every day in a row to get coffee every single day it was incorrect received a coupon for a free coffee tried to use it today student line for 20 minutes the self ordering screens were down managers would not help just stare at the customers while one person was working the register when I finally got to the register I was told they would not take or give me the free coffee I was given and signed on the free coffee card this place is going downhill it's pure garbage they spend more time correcting orders then give you orders read more

So I just got an order shortly not that long ago and we had to wait a really long time also the girl shoved the food in my face and when I asked for a bbq and ranch after I handed her the money she rolled her eyes and got mad I'm very disappointed in this McDonald's and I also think it was the manager poor management. Never going again!!!!! read more

So i just spent $30 here and ordered extra sauce, they didn't even give me the extra sauce i ordered...are you kidding me? You guys charge first off for sauce then i order it and get none with my order. This is not the only McDonald's that does this it happens often at many locations... read more

Don't go here from 2am to 3am. Line is long and it usually takes 30 to 40 minutes to get your food. It's too much. It's excessive. Excessive? Yes excessive... read more

This is legit the worst McDonald's I've ever been to which I thought would be hard to beat. The line is always messed up and people are stuck in the parking lot. On top of that I don't think I've ever got my correct order from this place. read more

Went to this mcdonalds in ceres and tried two use two cards. one debit and the other credit, each time it said declined, which is very surprising since i know i have credit and money on both. Went directly across to dollar tree to test card and it works! This chain is pulling of some sort of fraud at the machine, they even looked suspicious after i said i just used it. Will report this franchise to corporate read more

Very bad service everything is rushed I tried to order a soda apart from the rest of my order but she didn't even add it or asked if that was all she just showed the screen and didn't even read the price or anything but later charged more at the window and when they gave me my food the people were very rude i was checking if nothing was missing as usual and the lady at the window asked if i missing anything in a rude sarcastic way and when i was about to pull away she turned and laughed with the employ behind her. BAD SERVICE, RUDE PEOPLE!!!! read more

If there is all long line for the drive thru I recommend going inside, it's fastest way to get your food

SHADY EMPLOYEES!! They tried to rip me off with extra charges for a chocolate milk that was included with my kids happy meal order! I asked why they were charging me extra for something that is included with the happy meal and Lily the manager said "do you want it or not". I told her she was wrong for trying to sneak charges on to peoples orders, when no other McDonald's does that shady practice but she said too bad! Horrible customer service here. THEY WILL RIP YOU OFF! BE CAREFULL!! read more

Had such a bad experience with their so called manager "Christine" definitely expected for her to be more mature and not provide customers with such nasty attitude. If she doesn't want to work definitely should stay tf home. read more

The single worst McDonald's I've ever been too!! The staff is clueless to what is included in a meal like utensils for a big breakfast or butter or anything that is included. The manager was rude and not very intelligent and virtually impossible to understand? this is America... right? to be subject to such poor service is totally unacceptable. I don't know who own this franchise but I will find out and let corporate know as well since its apparent from other reviews that I am not alone in my opinion.. the ownership has done nothing to address this so I guess I can see how the employee's get their training and attitude. read more

I was in the drive thru line and some guy cut in front of me and 3 other people, told the employee and they still served him cause he got angry. read more

Messed up my order twice today, please triple check orders are correct, us customers trust you to get our order right if we come to do business with you. We thank you for working during the pandemic. read more

My husband and I sometimes stop by this McDonald's in between 4-4:30AM to get Coffee as we are heading to work. Well everytime I stop here, we are always late for work because they have us waiting for at least 10mins.... for 2 coffees. That's it, that's all we order and sometimes a side. They take 10 minutes to give us 3 small items that won't take long. Is like if they don't have nothing ready! I don't know who takes care of this shift, but they need to make a change. Because this happens ALL THE TIME. Not to mention, they do not accept Apple Pay. This is honestly the worse Mcdonalds in a Modesto! read more

The worst customer service. They leave things out of my bag that I pay for constantly and I rarely complain however tonight they left out 4 chicken sandwichs. When I went back to get them I was told there was nothing they could do since I didn't have a reciept. I DON'T HAVE A RECIEPT BECAUSE THEY DIDN'T GIVE ME ONE!! I know the exact time and everything I ordered but I was told there was no way to look up my order. Bologna. My family eats here more then we should but never again. read more

This McDonald is so bad I wouldn't come back again! The workers here have bad attitude and if you come, well, I warned you.

This place is the worst! Managers are still rude as when I worked there. Went there few months ago and the pregnant manager legit was a bitch and practically threw the food at me. Some things never change. I'll never go back there. read more

foods Good just wish you guys would get it together when passing out the beverage, always mixing them up and giving me a different soda than what I ordered. read more

These MORONS don't know how to make anything right! Literally go somewhere else plus the food sucks it's McDonalds. The one near Walmart is way better at getting your order correct. They will read it back and the food is actually made that way not like these idiots! And they wanna get paid more FOH! read more

Always understaffed. Drive thru lines here way longer than your average McDonald's. I would rather go down town then have to sit there and wait like 25 minutes to get my food. No thanks. read more

They take forever for a small order. Plus some of the workers are very very rude. The drive thru is always full and they're very lazy at times. Don't recommend to go here. read more

I would give it a 0 if I could. I went about a month ago late night to get food for kids and me. Waiting almost 45 min in drive thru. And couldn't get out cuz stuck between so many cars. Placed order and got home to several items missing. I had to call to make it right. So I went back the next day to get my items, mind u I already paid for them and ordered food again. Used my mobile coupon and they told me I couldn't because of the free(not free I paid prior night and didn't recieve food) items they gave me. Had to argue, politely to get my coupon used. Ugh. So I went around 10:45 ish tonight to get food. I ordered a nugget meal and when I got it they said fries no longer came with it but they asked me prior what size I wanted. Hmm OK I will pay extra to get my fries. The lady said I had to go back in line or walk inside because she didn't have register. She was polite tried speaking to management. They told her they would not accommodate my request. Really? I'm sitting in car with kids. I purchased food. I said well I just want a refund then. Lol this manager Carma or Carmen then tells the poor girl at drive thru make sure to get the nuggets and drink back. But of course if I want a refund u can keep the food. Geez. So petty, rude and unprofessional this mc Donalds is. Never have good experience there. I remained calm tho. How hard is it to let me pay for my fries or even say I'm sorry we don't include fries no more it must have been a misunderstanding here is some fries. They don't know what kind of day I had and my son and myself really wanted fries and we went home and made food. That manager made me so mad and topped of my fucked up day. I will never go to this mc Donalds again. read more

Would love to give a 5 star rating today but I cannot do so. My visit tonight ended in me leaving without my food. I got to the speaker nobody said hello or anything but a car just pulled away from the speaker in front of me. I tried to order a sandwich and fries was told hold on. I said no problem she then said ahgain hold on I said it's okay take your time finally she asked me what I wanted just like that.. I ordered waited for 5 min to get to the window tried to pay with my card and she said I told you it's only cash. She then argued with me. I was 37 cents short of having all the cash instead of owning up and apologizing. She didn't treat me like a customer at all. I took my money back and went less than two min up hatch to the other mcdonalds on Mitchell rd and for my two items it was 1.07 cheaper at the McDonald's on Mitchell. I'll never go here again I'll save more money any day and get better service at Mitchell. read more