Pretty much what most others are saying: the food is fine, standard McDonald's... But the drive thru is a slow, sad, frustrating experience. Now part of that is the physical set-up of it which was done YEARS ago and never updated (assuming they even could fix it). Knowing that, though, you'd think they'd take extra steps to run it better... but it often feels like just the opposite. I've seen cars wait a full 5 minutes just to *order,* which is silly. Anyone using the mobile app, go *inside* and pick it up yourself. You'll be done faster and less irritated read more

The RUDEST place in Marin. First off, there are no prices posted in the drive-through. There is a menu board AFTER the speaker/intercom so there is no time to read the menu and look at prices, which aren't there anyhow. I asked the order taker what the price was for a Big Mac Value Meal and she shouted that she wouldn't know unless I placed my order and then it would tell her. Really, because I'm pretty sure that order is the number one thing they sell so she should know the price by the second day she worked there. Btw, how is it even legal to not display your prices? Every McDonald's has different prices so you really need to know. The other thing, apart from corporate malfeasance, is that the staff is exceptionally rude and constantly get your order wrong. I asked for a Dr Pepper and on the order board it said "Coke" so I had to correct them. Then when I got my order they gave me ice, when I had asked for none, and didn't give me ketchup and salt on the side like I asked for. All the while being shouty at me, just because I corrected them politely. I've learned my lesson and am never coming here again, and I suggest you do the same, unless you're a masochist and like to be abused. read more

Date: Sunday, August 17th, 2025 Time: around 8:45pm Meal: Second Dinner Party of: 2 *Double Cheeseburger ($3.99) x1, ($1) x1 *Filet-O-Fish ($6.59) *4 pc Chicken McNuggets Happy Meal ($5.59) - 4 McNuggets HM, Sweet N Sour Dipping Sauce, Kids Fry, Extra Kids Fry, TMNT x Hello Kitty Toy, Milk I dragged the hubby to a fancy dinner and he was still hungry. Since McD was doing teenage mutant ninja turtle and HK toys, I suggested coming here so I could get a HM. I originally placed an order on the app and they said they didn't have it in the system. (I have an email receipt with the correct location.) So they told us to cancel and reorder at the Drive Thru. Unfortunately I couldn't use my coupon from the app order cuz it was already redeemed, so I skipped the 6 pc Chicken McNuggets I ordered prior at 40% off. Luckily when I was able to cancel this order thru the app. There was time prior where another location couldn't fulfill my order and I wasn't able to cancel. I never did get that refund. (It was just points so I did not make a fuss.) I'm not sure if this is the case, but it may be that you cannot cancel an order until after 30 mins. I kept trying to cancel on the way home. It didn't stick til after we finished our meal in SF. I don't know what the disconnect is between the app and this location. I may be a one off. But I would be wary if ordering thru the app. You might be wasting a deal / coupon. REVIEW #3839 read more

McDonald's - 4 pc Chicken McNuggets Happy Meal ($5.59) - TMNT x Hello Kitty Toy - Fast Food Near Me - Mill Valley, California

Otdered on the app, requested delivery to the table but it never arrived . I stead they kept shouting my name. Service is SLOW, orders are incomplete (no ketchup with the fries, no sauce for the nuggets) and to make the entire experience more miserable, they refrigerate the dining area to near arctic conditions! Hello In-n-Out!... read more

This location is just okay, drive-thru is always crowded and parking is always full. Although some of their food is good like the fries, the food can be inconsistent, like one day it will be good and other days it's bad. I've been inside once order, it can be busy too. I didn't really get a good look of how much seating there was inside, they do have some seating out front. All in all it's mainly takeout due to the high volume the drive thru gets. I go there to get either a happy meal, sweet tea, sometimes filet O fish. read more

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The woman named Yesli who works here needs to learn how to treat people; I was met with a very rude and disrespectful attitude. I hope you'll get your act together. read more

The service is not good. The employees were quite rude when taking my order. They also took very long to get my small order out and instead of telling me that it would take longer, they just had me wait in the drive-through clueless for at least five minutes. When they handed me my food, they just kind of tossed at me and didn't repeat my order back to me. It felt very degrading. I will never come back to this location again. I understand being busy, but at least be kind. read more

The service for this place is unacceptable. Can't even get a drink ready for more than 10 mins even the food is already waiting on the counter. Employees just walk by without doing anything even though they noticed the order is missing something. Really wish the management can see this and improve their employees training read more

I was given the middle finger by a McDonald's employee... The food was fine, actually pretty good for McD's. I did a mobile order on my way back from dropping someone off at SFO. When I got to the store, the app said to pick up in the store and the doors were locked. Two gentlemen walked up to the door and the girl came over and unlocked it for them, and as I walked in behind them one guy turned abruptly and said they were closed. I said I needed to use the restroom and pick up my food, they just kind of stared at me so I went to use the bathroom, but it was locked. There were still 5 teenagers hanging out inside so it didn't look very closed to me. When I walked back to get my food the guy that told me they were closed was at a table giving me some serious sideways stare. I got my food and as soon as I got outside and was locked out again the guy looks right at me through the window and gives me the finger. I tried to take a picture of him but he covered up his face. Seriously though, flipping me off? I was just trying to use the bathroom and get my food. I didn't even know they were employees at first. This was at 10:00pm November 10th 2025. Apparently the two guys that just got on shift. Seriously McDonald's, you can do better than this. read more

McDonald's - The employee who gave me the finger from inside the store. - Fast Food Near Me - Mill Valley, California

I am here for diversity and inclusion. BUT WHEN IT COMES TO THE BATHROOM PLEASE KEEP IT SEPARATE!!! This location used to have one man and one women bathroom and it is now both unisex. PLEASE CHANGE IT BACK. I CANNOT WITH PEE ALL OVER THE TOILET AREA. Other than that the dining area is very bright and clean. Food is the same as every mcdonald's. read more

McDonald's - Happy Meal Sanrio - Fast Food Near Me - Mill Valley, California

In October, I dealt with Alicia, the manager, and it was appalling. I haven't forgotten about the experience and feel like something must be said. She flat‑out refused to let my five‑year‑old autistic son use the bathroom, even as he was crying and doing the pee‑pee dance in front of her!!! I explained that we had already purchased a Happy Meal and a large Gatorade--which was exactly why he needed the toilet. She didn't care. Instead, she demanded a receipt and dismissed us. Another customer had to step in and give me their receipt. Shame on her. No compassion, no professionalism. read more

I was at this McDonalds, and I ordered the mcdonald-land meal, and THEY FORGOT MY TOYYYYYYY!!!!!! If this is what qualifies as service in America, Indonesia here I come *update* I had to ask but they gave me the toy, life is good read more

McDonald's - I'm so sad - Fast Food Near Me - Mill Valley, California

Be careful paying with cash, they didn't give me correct change, something seemed off, so I asked for receipt, and only got the receipt after asking. (Is that normal?) After looking at the receipt and checking what change I received. It was off . Not a huge amount of money, but still rubbed me the wrong way. Do they do this often? Is this their way of making a few extra dollars ? read more

Why do you not put your happy meals in the box? Been here several times and my happy meal has never been in the box. During Christmas no box. Never. It's really annoying because that's why you happy meals are $7. All the activities that come on the outside of the box. read more

Horrible staff! Made my order wrong and it took more than 15min for my order to be ready! Staff unpolite!

One star because it won't let me drop 0. Easy order Bacon,egg and cheese in a biscuit and a sausage with cheese on a biscuit. Parked in the drive through lane for 5 minutes. I go in to find out what the hold up is and there is no one at the counter. There are 4 people waiting to order. The order they gave me was wrong no cheese on the sausage and I brought it in they spent 3 minutes blaming each other and it's is not a hard fix .... Throw cheese in it and I am gone. I waited 2 more minutes then finally left. I am out the 2 bucks for the sandwich. There may be a language barrier I am unsure but a bunch of circus clowns could do better. Thank goodness I live on the East Coast and this will be my one and only time here!!! Stay away and find another to go to! read more

I'm Vegan and typically don't eat this garbage but tried the fries recently - still disgusting.

if i could give ZERO STARS I WOULD. I got a TUBE of PAPER instead of FOOD! i felt the service was very impersonal and was not perceptive of my needs. all my orders were WRONG! Avoid. Better Choices Elsewhere. Hate read more

McDonald's - Help.... - Fast Food Near Me - Mill Valley, California

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25 Cents disposable charge for a cup when you buy coffee. How else am I going to get the cup of coffee?? In a bag?? This is ridiculous!!!! This must go against franchise policies. read more

McDonald's - 25 disposable cup charge - Fast Food Near Me - Mill Valley, California

The is the most digusting McDonald's you will ever see, and that's saying something? 1.9 stars is way, way too high read more

i always get a medium iced coffee or frappe and whatever i'm in the mood to eat, it seems that for the past 2 months they've been not giving me the size that i pay for. the lady at the window was rude when i asked her if this was a small...since i had ordered a medium. all she said was "hah...look she says that's a small" when the small is what it was marked as. read more

McDonald's - Fast Food Near Me - Mill Valley, California

Literally the shittiest and slowest McDonalds. I had a mobile order and waited 10 minutes while people who were ordering on the spot got their shit before me! read more

I had a terrible experience using the bathrooms here. They have gender neutral bathrooms and I walked in on a man was using the urinal. I felt extremely embarrassed and uncomfortable as did the man. This McDonalds needs to change their bathrooms for the dignity and privacy of their customers. read more

McDonald's - Confusing bathrooms signage. You might accidentally walk in on a man using a urinal. - Fast Food Near Me - Mill Valley, California

I went to the drive thru @ Mc Donald's in Mill Valley very dissatisfied. The hash brown was very burnt. Have to say that the service was good, quick and friendly. read more

McDonald's - They shorted me a dime. Do that to 10 cars and it's s buck. Adds up - Fast Food Near Me - Mill Valley, California

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Once a year I like to stop by one of the few fast food stops in Marin and verify what I have had in the past - but always open minded. Always and never let me down ! With a light crowd at Noon Sunday it was THE WORST ! How can they make a sandwich Cold ? Every time it's cold - very consistent - cold an un eatable ! Just the absolute worst food - how can they even stay in business ? I'll try again in a year for some more cold food - just hope I don't become ill - this is bacteria sickness waiting to happen. read more

I'm going to boycott McDonalds. They're now charging $0.25 as a "disposable cup charge." Ridiculous!! Just increase the price of your cups! This is false pricing and should be against the law. Goodbye McDonalds, there's plenty of other fast food out there. read more

This place became even worse - women and men both walking into bathrooms together. Not that hard to simply make the bathrooms one person at a time. read more

They forget items all the time. I don't except a great meal when I get fast food but accuracy would be appreciated.

Dec. 2, 2023. No McRib available, despite listing it on the menu and featur8ng it prominentlyon thr displays.

Service was a big mess! They were unwilling to check us out on the register. I begged to get a cashier in front. Super slow workers. They were playing around instead of actually doing their job. The point of fast food is to be fast. It literally has fast in the name. I'm definitely going to be contacting corporate. read more

Thought I'd finally grab breakfast here on a Monday morning, looks like everyone else was thinking the same thing. It took me 10 minutes to order in the drive thru, I've never seen a line move so slowly. The whole setup is a bit strange, and the employee on the other end had way too much attitude for 8am. I was going to order more but basically said "forget it I only want the hash brown thanks" and moved forward. Would NOT recommend drive thru. I'll eventually follow up with dine-in and curbside pick-up thoughts. read more

McDonald's - Fast Food Near Me - Mill Valley, California

Went to use the bathroom and thought I had walked into the men's bathroom. Then I realized that they just had all gender bathrooms. Horrible! I don't want to walk in to a public bathroom and see a man using a urinal. read more

This is an excellent McDonald's! Good was fresh and despite long lines service was efficient.

I will never come here again. Service was terrible. Almost got hit by terrible drivers cutting me off trying to go around me in the drive through, so decided to park and go in. Stood and waited in line. Asked if they still served the Impossible burger or a plant based burger, but the server spoke little English (and my Spanish is rusty) so she told me they did. I got my receipt and it didn't seem to be what I ordered, so the woman called the manager. He told me that they no longer have plant based burgers. So I ended up with a tiny bag of overcooked, over-salted fries for the 30 minute experience. I would highly recommend going anywhere else. read more

I suppose being from the Bay Area I'm use to seeing sub-par environment at Mc Donald's. But this place managed to make me say a mild "wow!" Our food was up quickly as usual. My coffee was really good as usual. The dinning area was well maintained and clean tables and chairs. The bathroom was surprisingly clean. There's a great park behind the parking lot. If traveling and weather permits, there is a kids play structure. Grab your food to go and let the kiddo's burn off some steam! read more

McDonald's - Fast Food Near Me - Mill Valley, California

Bru I got a burger with no meat and they forgot my little brothers happy meal I do not recommend this McDonald's.

1 star, why? Not because of the food. The food was good. First, it was super busy, so I would understand if things weren't perfect. So why am I rating this a 1? Food delivery window: I was handed a small drink. I ordered a medium. No big deal. I mentioned it, and he said I ordered a small. I told him no. He said, "Let me see your receipts. I looked at the receipt, and it was small. OK. They put down a small instead of a medium... no big deal. I said it says small, but I asked for a medium. He tried to give me the small drink again. I said I know it says small, but I want a medium. He said he would have to charge me and tried to give me the small drink again. I told him i know it says small on the receipt, but I want a medium I will pay the difference. He went in the back and brought back a medium and told me it was 1.00. I know a medium coke is not 2.29. I paid 1.29 for a small one, so that makes 2.29 I paid for the medium drink. I don't care about 1.00. I do care about the attitude, trying to force push the small drink I did not want and overcharging me for a drink at the food delivery window for the 1.00 cash. I can't imagine he brought back to the cashier for the wrong price he charged.again I have come here once a week since September 2021. Had some issues that I Yelped, and I updated on Yelp in a follow-up review. I've had no issues and have been overall happy. Until tonight: June 4th, 2023 evening service at 11:15pm. read more

Don't expect McDonalds to fix a mistake THAT THEY MADE! Today, I stopped by McDonald's to pick up some food for the road. I ordered 3 orders of 20 pcs of McNuggets (60 pcs in total), but when I finally opened my bag, there were 3 bags of 10 pieces! It had both the wrong amount and type of sauce. I told them about the sauces on the spot but not knowing 30 whole pieces of McNuggets were missing from my order as well! The place was not busy and nothing in my bag made any sense. How did you miss 3 more bags of food? Thankfully this wasn't a lot of money, but MAKE SURE TO ALWAYS CHECK YOUR ORDERS BEFORE LEAVING GUYS!!!! Finally, I want to give a shout-out to McDonald's customer care for doing absolutely nothing about the issue! Although, I wasn't the one who made the mistake, BUT, somehow, I WAS RESPONSIBLE FOR IT and was advised to return to the location!! McDonald's always had a special place in my heart bc of childhood memories but it's now ruined. read more

What can I say about a fast food place!? Well, they're quick and friendly, the place is generally kept clean considering the amount of foot traffic and so far no problems with orders. I prefer a McDonald's specialty beverage when here as I'm usually passing through for business, but am happy to just sit for a moment and enjoy an iced caramel macchiato. Join me sometime! read more

McDonald's - Side dining area - Fast Food Near Me - Mill Valley, California

I'm just going to be very straight up this McDonald's sucks their customer service is terrible I order from here all the time because it's the closest one to my house the employees barely speak English they always get my order wrong something is always missing or made awfully every time I get fries they are extremely hard i always get a frappe and they never make it correctly I am beyond frustrated with them I order cheese burger happy meals and they said they don't have them they only have hamburger so I say hamburger add cheese and they still say I'm wrong even though I worked at McDonald's and I know that you can do that this place just has insanely bad customer service and food preparation read more