I have been here a few times for lunch and so far everything I have ordered has been absolutely fine. After reading some of these reviews I have to admit I was a bit nervous. Mcdonald's has always been my comfort food. So I ordered a fresh filet of fish, large fries with no salt and a big Mac for my other half. I can't help but watch them prepare my food. I know a fresh fish and fries takes about 3 to 5 minutes to cook. If I get my food in less then 5 minutes I know something is not right but this place has really been fantastic for me. I personally do not like going through a drive through. I have learned that if I have to use a drive through. I always open and check all of my food before I drive away. Nothing is worse than trying to go back if your order is not correct. read more

McDonald's - I asked for fresh fried chicken nuggets this is the second time I tried them. They're really dry but can't say they aren't crunchy. - Coffee & Tea Near Me - Milford, Pennsylvania

So disappointed with this location. The ladies room was a total pigsty. I did tell the manager but still. I couldn't get my app to work so I had to pay for the food; then I had to ask the manager again for the receipt (we had paid at the kiosk with a credit card) so I could manually log in the order and get credit for it. I just was not impressed at all. Seriously, you need to get your act together here. read more

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bih I had a damn toof in my nugget. I went to the front and this lady talm bout sum cartelidge. what the hell. I ain't never heard of no shi like dat in my whole existence. I look up cartelidge and it's saying it's sum bendy shit that is in between yo bones. this shi was hard as a rock it sure ahh hell wasn't bendy. this the last time I bring my service to this establishment. disappointed to say the least mane. read more

Service here is terrible. I put in a mobile order, walked in 20 minutes after, stood at the counter for 10 minutes without even being acknowledged before i just walked out. I was glanced at a few times but no "be right with you", "one sec sir" "GFY", nothing. Come to find out, they cancelled my order, my guess is because they're severely incompetent and lack basic training. Hopefully they close soon bc they're a disservice to the area. read more

If I could zero or negative stars for this store I would. Over several stops they routinely mess up the order, the service is poor, the cleanliness is spotty. From here forward the answer to the kids about this location is 'No'. Horrible read more

The other night I came inside and I waited for someone to take my order at the counter for 5 minutes. There were 2 managers in blue shirts, the man was tall with dark hair and the girl was blonde, they were standing and continually touching each other not acknowledging the crew or customers around them. Eventually a female employee approached me and sincerely apologized to me, she appeared to be uncomfortable and stressed about them as well, I told her it was okay and very unfortunate for her and the other workers. It was around 10 pm and the employees were working hard and they were standing around caressing each other in a very disturbing and disgusting way. After she took my order I watched her make my sandwich's and my fries, once the food was ready the blonde manger very rudely looked at me and said my number, I said thank you and she turned around and walked right back to her boyfriend/ fellow manager. I am very disappointed in how this went down, Considering the male manager has been working there and was previously nice and worked as hard as his fellow workers. It seems that this was a mistake on the upper management part, they were unprofessional and made everyone uncomfortable it seemed. It is a McDonald's. Customers come to eat and employees come to work. Customers and employees should NOT have to see their manager all over Eachother! It was completely disgusting and unacceptable and I will not be returning anytime soon. When I return I hope to not see them again I'm very disappointed in my experience from the other day. Those poor employees do not deserve to see their managers touching. PLUS he looks way older than her possibly 3-5 years older. She looked like a baby. This was totally unexceptional and needs to be fixed read more

Absolutely filthy and disgusting. I slipped on the greasy floor as soon as I walked in. All garbages were overflowing onto the floor, employees were clearly untrained, the ice machine was empty and my burger had 2 bun bottoms. It was the dirtiest McDonald's location I have ever been in. read more

They need better training! Or get a manager who knows what needs to be done... Disorganized behind the counter, food takes forever and my order is never right. Unfortunately the grandchildren beg me to stop in for Happy Meals after shopping. Nope, on to the next McDonald's 1 exit up on rt84 where there is a world of difference. read more

The most disgusting thing you will see today. Picked up some McNuggets for my son at the Matamoras McDonalds. Waited almost 1 hour and they are completely raw inside like slime! This can literally kill people. Not even a "Sorry" Air conditioning is also not working and the employees are dying in here with the heat. read more

McDonald's - the inside of a sandwich - Coffee & Tea Near Me - Milford, Pennsylvania

Cold food More expensive than other mcD's Not worth the $ or time. Plenty of other places on the road read more

do not recommend !! disgusting place with very unfriendly staff. Even worse, RACISTS !!! August 7 we bought a cynic coffee, forgot to order potatoes. apologized, asked for only one potato, rudely refused to sell ??? This is problem? are you kidding? offered to go around and get in line again ?? began to be rude. Manager, turned out to be a boor! said that we would go to our country ???! And do you think this is decent ?? After his boorish statement, even the seller at the checkout ordered to get out rudely !!? What do you teach young people ?! This manager sets the tone of rudeness and racism for the whole team and hates other nations. who gave him this place at all? And the reason is one potato? for 20 minutes of talking and insults !!! ??? that's horrible!! read more

Tried this mcd again. Giving 1 star rating because i did not get what i ordered. I got home after ordering from the drive through. Ordered 2 egg mc muffin without cheese. Not too difficult. I got home and found 2 sausage on English muffins. What pisses me off is that the cashier repeated the order correctly. Its not worth the time to drive back. Stay sway. Find another place to eat. read more

If I could go in the Negative I would. Rude obnoxious and clueless. Cold fries went back and 2nd set was just as bad. Go down the street and Wendy's fries are much better read more

Normally I would say go to this McDonald's but this time the lid on my ice cream was broken and I ate plastic! I am so dissatisfied and disappointed. read more

McDonald's - That's the plastic I ate and spit out - Coffee & Tea Near Me - Milford, Pennsylvania

The service was great and food was great. One of the best McDonald's I've been to. I'm not in Pennsylvania often but if I ever come this way again I'd definitely return here. read more

McDonald's - McDonald's Milford - Coffee & Tea Near Me - Milford, Pennsylvania

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The general staff is great, but the manager doesn't follow their free refill policy. It's not a huge deal, but it's definitely something to consider. read more

I orders 2 meals and a medium fries on the side. When I got to the drive thru window to pick up my order the lady that was serving the meals thru the window had a face shield on,but no mask on with it. They then gave us our food with old fries that you could see and taste that it has been out for awhile. When I asked to have fresh fries she said no problem pull over and we'll get it to you. When I received the 3 other "new fresh" fries it was exactly the same as the first ones they gave us. The guy the gave it to us also has his mask below the nose. face shield should be worn with a mask and when asked for fresh fries you don't give the same thing again. Never coming here again. read more

After shopping the other night we decided to stop for a quick meal since it was getting late. I ordered a six piece chicken nugget and some fries. Instead of the Guy in the window telling us there weren't enough nuggets they decided to just cut up a chicken patty to "makeup" for the chicken nuggets missing. Pure laziness if you ask me. Just pathetic how everytime we come here it's ALWAYS something. read more

McDonald's - "Chicken nuggets" - Coffee & Tea Near Me - Milford, Pennsylvania

I want to give it no stars but I can't. I live close to them and have gone there on numerous occasions. Cold Fries and half a cup of ice cream. My daughter went there today and we got 3 sundaes. I did not realize she went there, 3 half sundaes later. Called them to complain and the "manager" disconnected the call. It is 25 degrees outside in December and they are 5 min away. Never again. McDonalds needs to go down there and do some serious quality control. read more

McDonald's - two cups of ice cream and chocolate - Coffee & Tea Near Me - Milford, Pennsylvania

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Worst McDonald's in PA hands down. Starting in the parking lot you could tell it was going to be a poor experience. The smell of sewage wafted into my car as soon as I opened the door. Litter was also strewn across the parking lot. Inside there were 3 employees lying down in the booths just listening to music and goofing around. One employee was sweeping and even told us to walk around where she was sweeping. They did get our order correct however. But the sprite is weird colored - do not get it. We asked for ketchup packets as we left and we received them. After getting back into the car we discovered that all of the ketchup packets were sticky and just straight up nasty. Overall this place is horrific and should either be renovated or leveled to the ground. read more

The best McDonalds I've been to in a long time. Clean, neat, well decorated, a friendly staff and a good egg biscuit.

I wish I could give a -3 this place is horrible the manager is very rude unfriendly and hates her job would not recommend this place to anyone food was cold will never go back read more

They always take forever for you're food and it sucks. Even for fast food! Much rather Wendy's or taking bell.

Totally not worth 1 star. Drive thru is a complete mess. Incompetent, slow, and rude.. Avoid, unless you feel you the need to punish yourself. read more

If i could give it zero stars i would the place is the worse. It was clean but thats where it stops It took 30 minutes to get our food and it wasn't that busy. Everything was cold and orders were all wrong. The employees were inattentive to people even being at the counter. They were petting someone's kitten when they were trying to take orders place just down right stinks read more

The worst customer service ever! When we approached the window to pay we were told cash only because they didn't want to walk to the other window where the credit card machine was. There were only 3 employees and 1 standing being very antisocial and rude while she being spoken to. read more

Raw double quarter pounder. Waited over 20 minutes for a drive thru order. They had my order wrong 3 times. Absolutely ridiculous. read more

McDonald's - Raw double quarter pounder. - Coffee & Tea Near Me - Milford, Pennsylvania

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They try so hard but to no avail they mess up something always. The workers are so sweet and friendly. They do try their best and they are always busy. However because they many of them are just young or overwhelmed they always mess up a order. They always forget an item or dont secure the drink top or the happy meal box. We love them though. We root for them to do well each time and applaud when there isnt a mistake. I wish though their special events had a calendar. Like right now their billboard says SANTA is visiting the store on a specfic date...but when you call the employees have no idea what they are talking about. They really are adorable. I have to love this mcdonalds read more

Seriously what's so hard about making a Big Mac with no cheese? Maybe 4 our of 5 times they mess up my order.

Horrible horrible service constantly standing around and not working takes forever and messes up orders

If you want the worst McDonald's experience in PA this is your spot. Service is terrible waited 20 mins for my order I just left. The help was arguing back and forth. The place is filthy. They have a phone number to call posted that never responds. read more

This McDonalds has terrible customer service. They refused to sell Mcnuggets and were very obviously unsanitary. During and pandemic, sanitation should be a #1 concern which this chain was clearly unaware of. I left and went to a different McDonalds 20 minutes away. read more

Came here with my team after our district championships for food but they blatantly lied to us and told us they were out of certain items we could see that they had plenty of in the back of the kitchen. Do not go here read more

15 minutes from kiosk to table and I had to go up to the counter and say "miss is that my order". It was sitting there getting cold.and the water was brown from the fountain. Yuck read more

I just waited from 3:21pm to 3:42pm for a chicken nugget happy meal, and when I pulled away and looked in the happy meal, the only thing inside was fries. Nothing else. Unbelievable. read more

The service in their drive thru is excruciatingly slow. It shouldn't take a half hour to go through a drive through! Then when you finally get your food it's usually wrong. read more

This location hands downs win the reward for most horrible level of service. Every visit it never falls. Cold food, always out of something, rude employees, and incorrect orders. read more

Yeah like the other guy said. Slowest service in the world. Took like 30 min just to place order when there weren't a lot of people. Like at 4 pm. People were perfectly friendly. Just slow. read more

Worst McDonalds ever!!!! They never have enough French Fries or Chicken Nuggets to fill orders! There's always a wait at the drive thru and when they finally get the food they have to make the people on dine-in wait! You will also notice "no line for food when you look in the window, and all the Drive thru customers parked out front. When you finally get your order make sure it's accurate, that's another issue in itself! The place is highly "Mismanaged" and all the employees have attitudes when you point out the flaws. Take the time, do yourself a favor and drive to exit #1 off I-84 located on Rt 23 and visit the McDonalds in NJ read more

Clean and nice, updated and has all new features. Food was even brought to us! Service was fast & employees were nice and helpful. Bathrooms very clean & they're open 24-7! Good stop read more