Great service, hot food, and welcoming ambience. Easy ordering experience through the kiosk, worker was very friendly who brought out the food, and the inside space was nice and clean. They have $1 coffee deals if you order from the app. their steak and egg breakfast sandwich is yummy. Great flavor and the sandwich even has grilled onions with a delicious eggs Benedict like sauce. Great deal. read more

McDonald's - Steak Breakfast® biscuit with iced coffee - Fast Food Near Me - Mesquite, Nevada

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It's no wonder this McDonald's has a 2.6. Horrible service and a disrespectful manager. I used the app to order with the pickup at the counter. I was given, on my phone, a pickup number. I walked inside and waited for my number to be called. There were about 10 order numbers on the screen. None of them were mine. After 10 minutes I asked the man at the counter about my order. He checked and they didn't have my order number. I showed him the order on my phone and he pointed to a bag on the counter that had been sitting there since I walked inside. The order number on the bag was not mine. The man at the counter identified himself as the manager and told me I should have known it was my order based on what was in the bag. I told him that's not the way it works. If u give me a pickup number the number on the bag should match. It is not my job to be inspector Clueso and track down my order. I asked him to remake the order so it was hot or refund my money. He chose to refund my money. Are you kidding me? What kind of service is that? Oh, did I mention the lady beside me told him, that just happened to me. This manager needs a new job not working with the public. Get it together McDonald's. If you are asking the public to do your job since you've gone digital, at least get it together. I wonder how long it's going to be before McDonald's asks u to fry your own burgers. read more

McDonald's - Fast Food Near Me - Mesquite, Nevada

Fries were cold- we asked for fresh, and they actually brought them to us, unlike our meal. Instructions on the kiosk say to take a number 'tent' to put on your table and they will bring your meal to you, hahaha. Ordered 2 double quarter pounders, which looked like half of what they should have been. Not a smile from any employee that we saw the whole time we were there. Not to the delivery person, not to us, not to other customers with a question, not even to each other. Sad read more

Everything digital. Big parking lot. Updated seating area. Clean. Calming. Gas station next to it. read more

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Shitshow is the only way to describe it. There were only a couple people ahead of me in line and we waited half an hour for our food. They prioritize the drive through and leave the guy in front to make the food and serve the dining room. The food was fine and the ambiance was pure chaos. There was no one to help the people with the kiosks, no one taking orders, at one point I walked behind the counter to see if anyone even worked there. I was there at lunch. There was a 15 minute gap where no food or drinks were served through the front and only drive through was being served, really, they should just shut down the front and do drive through only. read more

MCd's at Falcon Ridge is getting worse. I always order on the before the end time and drive down to get my breakfast. I ordered at 10:25am before the 10:30 end time. The app stated they were working on order that I already paid for and gave me the app number. I get there soon after 10:30 and they tell me I have to be there by 10:30 which is different than the app. They kept telling me they wouldn't do my order cuz they already shut down the station, whatever that means. I pressed for my order and they finally said they had to reopen the station and I would have to wait. I waited about 5-7 mins only for the worker to challenge on my order then shut the window on me. Obviously I was upset. I see more complaints about that location, what's going on? Not going back for sure. read more

All McDonald's no longer have customer service, but this one was pathetic. We placed our order at the kiosk, $20 for 2 breakfast combos, higher prices, yet fewer staff to pay. The girl who brought out our food, was the worst. She placed the tray on the table, pushed it in to move the number table tent, instead of removing it, we said thank you and she walked away, never spoke a single word to us. I went to the counter, the same girl looked at me, I asked for ketchup, she said huh, I asked again, she pointed to the ketchup on the other end of the counter. I watched her bring food to other tables , never spoke a word to anyone. She had no name tag, a ponytail, an apron and a puffy black jacket. Do not recommend this or for that matter any McDonald's, they no longer care about their customers. read more

Great location right off exit the place seems to be busy all the time with lots of tourists and travelers. The place is always clean and the staff is friendly never had a problem here read more

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Literally the worst McDonald's I've been too. facilities are brand new so those were a positive, but otherwise, AVOID. Ordered food on the app to get a discounted fry. We told them no pickles on mine. It came out with pickles and when we told them, they literally took the pickles off and gave me back the burger. I had a terrible experience with pickles in the passes and the taste of them immediately makes me sick. Including remnants from where the pickle juice soaked in the bun. Furious is an understatement. Not to mention, the gal "taking orders" and the face up from was so rude and unhelpful to other patrons there at the same time. Seriously can't believe it. read more

Everything, we couldn't order from inside with an actual person. It's all computer screens and very confusing. So we went through the drive through and took it inside. The inside was dirty, food everywhere tables we're dirty flies all around. No one cleaning. Never will eat here again!!! read more

Went to this location tonight about 4:45. Did order on system. Talk about slow way to order a family order, but did it and had to get a number. It says to place on table and order will be brought to the table. Nope, they call your number and you have to go and pick it up. Then they ignore you as I stand there waiving to get their attention and ignore you while they just do drive thru. They filled a pickup order and rudely ask what I needed. Should have asked me when I had to pick up my order. I needed ketchup and she got it and slammed it on my tray. Very poor service and smaller portions and high prices with a side of rudeness and service. Better food at other locations and clearly don't want repeat business. Need to bring out to the table as it says with a smile and ask if need anything. read more

We stopped here on our way to Bryce and Zion. My food was decent and I was grateful that we got to stop so I wasn't on an empty tummy as I only had a quest protein bar before leaving my hotel. Very clean restroom and fresh made to order food. read more

McDonald's - english McMuffin - Fast Food Near Me - Mesquite, Nevada

Services horrible very slow very dirty waiting for a long time In The drive thru People behind me got their food before I did. Crappy service read more

The Establishment looks up-to-date and there was no problem with the staff. But we were literally waiting for in the Drive-Thru for our order for 1 hour. Quite abnormal for a McDonald's in my opinion. read more

McDonald's - Employees have stopped caring here. - Fast Food Near Me - Mesquite, Nevada

Went back to MDs first time this year around 3:00 PM. Went into the restroom, and they were out of paper towels. The trash can was full of paper towels. The air blower did work. Tried to order on the board but wanted to pay cash. Had to go to the counter to find someone for help. Placed order and sat down. The table was clean, but the floor was nasty dirty. I received my Big Mac meal, and it was a disappointment. They should call it the little economy Mac. Probably won't go back for another 6 months. read more

This is our regular stop when we travel and they're quick and efficient. I always check the order before I take off from the drive thru to make sure I have everything. The food is always good and hot. The service is just the same as any other McDonald's. Will be back! read more

The place is Convenient off the freeway. The staff is always , friendly, and the place is clean every time I've been through. I've never had problems in the drive thru. Very good service all around. read more

Iced tea machine broken. You can't have a half Coke half Diet Coke. You can only choose one or the other. Lots of attitude...

Both Mesquite McDonalds are atrocious. Filthy, lack of service, and poorly managed. In recent visits to both locations, tables were not bussed, the drink stations were dirty, the drink lids were not replenished or they were left in the bags they came in, and the restroom floors were not cleaned. Food was not delivered to tables, even after taking a table number. Mesquite relies on tourism and these two McD's cast a poor light on the city. read more

Only reason I'm giving it is the one because the lady Kimberly was so helpful but as far as I'm concerned, you tell McDonald's and McDonald's corporate they can stick their computers for the sun don't shine. Customer service is not a person helping the customers are supposed to be taking your order those are two different jobs. After waiting 20 minutes and seeing several other people struggle with their ordering machines I ended up with the wrong order of course that's the way you want to start your day off y'all I want was a little sausage McMuffin and guess what I ended up not that read more

Best Value, Best Location and with Super mountain view. If you pass by here please stop by for a break. read more

McDonald's - Best view in Mc Donald's Mesquite, Nevada - Fast Food Near Me - Mesquite, Nevada

Service was the worst they didn't say anything about no card only cash in the drive through and then when i got to the window they said no card and one employee gave us the food to not worry about it then the manager in a jersey with a number 10 on it on september 24, 2023 at 2:15am said it's only cash and was being very disrespectful and yelling to give the food back and told me to leave and get away from its store. read more

Probably the nicest people at a McDonald's drive thru I've ever had. I would never write a review about McDonald's since we all know pretty much what to expect already but I was pleasantly surprised by the drive thru staff! I ordered a sweet tea but once we got to the window we were told they ran out. As the young lady started going down the list of alternatives, another lady (which I assume was a manager) stopped her and said it was ok, she'd make me a sweet tea. I would've been ok with an alternative but she still went and made it. After she made it she waited for me to taste it to see if it was ok. To me that's going above and beyond in customer service. read more

Went last night only one through drive through have us pull around only to give us old sry burgers and wait for a tip

There's two McDonald's in Mesquite one on each end of the city on I-15. If You're coming from Arizona and go to the one on on Sandhill Blvd. you're at the wrong one, place shouldn't even be called McDonald's because they only serve garbage! Go to the one North of Mesquite towards Vegas, it's good like McDonald's should be. read more

zero customer service . only kiosks to order. no menu display behind the counter on the wall. you better not have a question because I stood at the counter 10 minutes and not one even acknowledged me! Prices up, food size down, customer service non existen! read more

I get this is McDONALD's... BUT! I have never been so insulted before. To the point one of the employees was talking crap about my family where we heard her and her boss heard and ripped her a new one which...MADE MY DAY you nasty wretched woman. So...now! The internet can see both employs faces and know their LOOSERS for life working at McDonald's. Oh and, thanks for the free lunch! On a side note: the manager handled the situation perfectly, refunded and remade. Thank you to her and defending us. read more

I ordered one egg McMuffin without egg so they decided to not put egg on any of our breakfast sandwiches. They also shorted us a hash brown

Absolute crap. Disaster. Avoid. No credit card machine. No food. Horrible service. Go to jack in the box

Would not recommend stopping at this McDonald's. While driving up to my cabin in Utah I decided to stop and get a bite to eat before I continued my drive. I ordered a 10 Piece Nugget Meal and a Spicy Chicken. The workers had an extremely rude attitude and when asked what dipping sauce I wanted I replied extremely nice saying "extra buffalo please" they then proceeded to hand me 1 sauce and said "this is all you get". It's pretty ridiculous for someone to think I can dip 10 nuggets in about 1.5 oz of sauce. I will not come back here I rather go to the subway down the street than go here ever again. Totally uncalled for and felt disrespected. read more

Just passing thru Mesquite. This McDonald's appears to be new. As soon as I entered, an employee led me to the kiosk to order and I'm thinking "oh great, I'm challenged at ordering all my special stuff on these things!" But this young man basically did it all for me and I actually think I can do it on my own next time! Wish I got his name because he was friendly, professional, helpful, and fun to talk to! He's about 5'10", thin and dark hair. Hope his boss knows what a great employee he is! Btw, I never leave reviews but felt compelled in this case read more

Do not bother stoping at this place. Horrible service! Customer service should be a priority please tell that to your employees. Most horrible experience of my life. Keep driving and go somewhere else guys forget this place. read more

There is a lady by the name of Leonora who cleans the tables who works here. She smiles and greets everyone. She is the friendliest lady and if it weren't for her it wouldn't be the same. The place is always clean. She had gone on vacation and I really missed seeing her. She greets me with a smile and a hug. I believe that she really deserves a mention for her friendly customer service because people like her really can make a difference. Too many times people take it for granted that people who "clean" up it's their job but they also need a huge thank you. read more

The burgurs are juicy and full of flavor... OK I'm a kid but take my word EVERYTHING they currently have are AMAZING