My family and I had terrible service. And it's not a complicated process. Won't be back. Much better Mc Donald's nearby. read more

Standard McDonalds, staff didn't give the right sauce for the chicken. Staffers were moving people through the drive thru at a good pace. The instructions bring you near but not to the site on Waze, too, interestingly it ends on the road right in front of a Fairway Green housing development/HOA. Drive way is one way onto a one way, so it's a bit confusing in the back to get from Old Post Road onto the main Rt 1 road and then into the parking lot/drive thru lane. read more

Most of the ordering stations have something wrong with them (payment, receipt, screen), the bathrooms don't seemed to be kept up with (no toilet paper, dirty floor) even after I told the people at the front counter I feel sorry for the guy who sat down without realizing *sigh* and after all that there is two (2) TWO (2) strands of hair in my food (10pc mcnuggets). not a pleasurable experience by any measurement in my humble opinion. read more

McDonald's - 10 pc. Chicken McNuggets Meal with free hair - Fast Food Near Me - Mamaroneck, New York

Service is very slow. Can here with my dad to have lunch ordered take out for family and when I ordered it was by accident the location on Port Chester as it's the same street location. When I asked the manager to see if he can get the food here in Mamaroneck he said no I had to cancel it and it wouldn't allow me so I had to spend double for the same food order and now it's sitting in Port Chester. This is so annoying as McDonald's is a large corporation and could clearly help out a person. It's frustrating as he wasn't helpful at all. I would like to know how to get the refund for the food I couldn't pick up. Update: As I was so annoyed that I went to Port Chester to pick up the food bc I would have just brought home I get to the place they cancelled my order. So aggravating read more

It is a McDonald but slow service and most importantly NO toilette paper in the bathrooms even upon asking staff politely and even saying please. Bad start to my work day McDonald's read more

Yep it's McDonald's but I wanted fries and some apple pies while in port Chester .Typical mckys interior , typical mckys menu but at least the drive thru is moving fast .Good fries , good pies and a large diet coke , it don't get better then that or maybe it does .3 stars for the memories of Americas favorite place to visit when you want a quick bite . read more

I go after 7am-make me wait, no workers acknowledge or look to see customers on week days . It's like I'm bothering them from their job. CUSTOMER FIRST! Not happy! read more

Out of my last 4 orders I placed from the app, 3 have been wrong. Placed an order to pick up at the curb side area. Waited 10 mins before calling inside. Then waited another 5 mins before going inside. They claimed the computer for curbside wasn't working! One order was missing free fries with purchase . Today's order I asked to remove 1 patty from the double cheeseburger. THEY REMOVED BOTH PATTIES! I had a cheese and pickle sandwich! Didn't realize until I took my first bite! read more

McDonald's - Fast Food Near Me - Mamaroneck, New York

Hello to all and what a day it has been! Upon receiving my 3 pack of chocolate chip cookies, opening up the bag I was excited hence anticipating three chewy, soft, gooey chocolate chip cookies. Saying I was disappointed is a marginal understatement. My cookies were hard, burnt and not even warm!! What an outrage! I am disappointed by not only these cookies, but with the quality and care in which these cookies are being baked under. Not only will I not be ordering the three pack of chocolate chip cookies again, but I will retain business with this location indefinitely! Shame on this establishment and the individuals whom which they employ. Side note: There was a young woman in the seating area on an acid trip throwing food at guests. read more

food was good but the people forgot my little sisters toy. she is in utter sadness. the ambience was alright tbh. read more

McDonald's - This is proof that we got scammed - Fast Food Near Me - Mamaroneck, New York

This place just underwent a million dollar renovation. The place looks nice, but they should have spent some of that money hiring people who know what they are doing. You order a Diet Coke? You'll get regular. You want a double cheeseburger? You'll get a double quarter pounder. You don't want pickles and onions? They'll print out a label saying there aren't any, but you'll get a mouthful of pickles and onions. They seem to have lost a lot of their competent employees during renovations and replaced them with people who just don't care. If you go there, check your order before you leave the store and place bets to how much they get wrong. read more

McDonald's - Order sheet. - Fast Food Near Me - Mamaroneck, New York

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Looks like I'm not alone in giving them a terrible review. I ordered the two quarter pounder deal (dollar extra for the second one), drove home without checking the bag, found they left out one of the burgers. The only reason I went out on a cold night was because my wife was sick, and this would give her a hot meal without cooking. Upset, I contacted McDonald's website, thinking they would offer to make good for the mess-up, and maybe offer me a bonus for screwing up the order. Instead they said I had to go back to the original store. Oh I will, but I will also try to contact a senior manager of this billion-dollar company at home this weekend. read more

I swear to god fire the entire team and bring back the old workers , if theres an uber order how can you play around an not even add 5 straws I REQUESTED , an the fries those are "large fries" smh ima go after work and tussle cause you guys never do anything right neverrrr. read more

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If you ordered online they will almost always never give you a straw and leave out the syrup and butter for hotcakes they know what they're doing. A billion dollar corporation trying to save a few bucks. The workers are inconsiderate. I understand if it's soda but not giving a straw for a shake is messed up. Do better. read more

Despite being sick, I went and ordered food because my kids were asking for McDonalds today. I ordered online and picked up through the drive thru and went straight home only to find a sandwich missing from my order. I called but phone # is not working so I drove back to let them know that my order was missing a sandwich. Instead of apologies, I got dirty looks as if I was trying to scam them of a sandwich which really annoyed me. Instead of being suspicious, maybe they should have done a better job of fulfilling the order. I was sick and was forced to do the trip 2x. This is not the first time this has happened. Missing food and unfriendly crew read more

I went here with my friend tonight and she tried to order for store pickup but and was told she had to go to the drive thru. When we got to the drive thru, the person at the drive thru was very rude and told her if she wanted something she had to go inside. She had a drive thru order from the app and when we went to the front she told them that and they were rolling their eyes and acting annoyed as if they weren't the ones who told her to do all this in the first place. The tables were messy and there was food and trash on the ground Also, every time I come here and order a frozen Fanta/coke drink I order a large but am always given a medium. Even though the medium and small are the same price as the large (2.00), it's still kind of annoying. I asked if they have large cups and the worker brought out the same size cup and I just gave up after that but it's still a bit frustrating. read more

McDonald's - Medium sized drink instead of large - Fast Food Near Me - Mamaroneck, New York

They always get the order wrong even the mobile orders. The what's in the bag does not always reflect what in the receipt. I've even had an instance where they gave me a sandwich with the meat outside of the bread. Literally the bun and the meat underneath. They can do better. read more

I've never waited this long on a drive through at any McDonalds. 5-10 minutes per car. Unacceptable. Update looks great but service not good. read more

It's a McDonald's, and it works like it should, except the left turn into the parking lot from Boston post road can be the most annoying thing to the whole trip. You might be stuck waiting 5 minutes in the middle of the road before anyone lets you turn. Otherwise, there is a really amusing drive-thru employee who works the night shift usually past 9pm. Makes my day. read more

This McDonald's is down the road where I live on West Boston Post Road. I ordered a Big Mac and medium fries. The medium fries were ok but the Big Mac was a big disappointment. The meat was not juicy and hot. The Big Mac was tasteless. For these items I was charged over $9. What a gip! The one star is for the fries! As I read other customers' reviews I am not surprised by the low ratings this McDonald's has received. read more

I ordered via the McDonalds app and this store apparently doesn't receive the orders placed on the app. The person next to us had the same issue, went to pick up order with a number and they don't know what you are talking about. But on top, rather than helping customers, the manager insults you. I have never seen any worse customer service in the hospitality business read more

It's McDonald's and the food should come as no surprise to anyone who has ever set foot in one. The one thing I will comment on is the fact that the drive thru sometimes backs all the way out to the main road (BPR if you're a local) and it makes it impossible to even pull in to the parking lot. read more

OK with all the nice places I eat I don't know what I was thinking by going to McDonald's even though I got to Krispy chicken it is very bland the bun is old. The sprite soda taste funny and they tried to give me coke by mistake I also tried to give it to the car in front of me first. read more

Order is never right. 5 out of the past 6 times its was wrong. The staff is friendly though..

This place needs to train their employees better. I went to buy an iced caramel latte on the drive-thru and they didn't add enough caramel to it, so it tasted bitter. I went back inside the store to ask for caramel and they told me to wait, okay I waited without any problem. But then the person tells me, you need to pay 0.75c for the caramel, which I don't mind paying but why you didn't tell me this since the beginning and make me wait for nothing. It was not my fault that the latte wasn't prepared properly. It's not my fault that the employee was rushing and didn't take the time to add enough caramel. read more

Hit or miss as to whether or not your food will have sauce, paper towels, utensils, and more. Food can also be stale. I haven't gotten a fully correct order since probably the past 4 or 5 orders. Usually though the order is barely right enough to not be worth leaving a bad review but its happened often enough that i'm sick of it. Almost feels like they just don't want you to go here. read more

I tried ordering but they don't let you add Big Mac sauce on a quarter pounder so I had to leave my couch with a good buzz to get what I want. That's ok, but when I get there they have 4 cop cars blocking off the entrance for a middle school fight. read more

place closes at 4 am till 5 am was starving seen golden arches has always been my go to not anymore will not be going there anymore

It's McDonald's- I'm not expecting immaculate but this particular one was dirty. I've been to cleaner ones in not so safe neighborhoods and rest stops read more

for McDonald's located in a relatively decent suburb this McDonald's is atrocious I'm talking about the seats are all jacked up you might actually catch some kind of a shard of plastic in your ass when you're trying to sit down. It's pretty nasty...the soda fountain has a scent of sulphur. Place is pretty narsty...I just got an apple pie I think I'm safe read more

Check your order before leaving. Twice in two days our order was not correct. It was buy two for breakfast sandwiches for 4 dollars opened the bag and there was only 3. How is that possible. Last night ordered 4 quarter pounders and again there were only three. This seems to be a major problem for this McDonalds. Other times totally wrong orders. It would have been terrible to pull away and then find put when you get home that the order was wrong. I will not be going back. Asked for the manager and the woman giving us the order said she was the manager and couldn't be bothered when we complained. It is far from cheap to order there . read more

Desperate for a coffee and dealing with a very fussy baby, I decided to stop by McDonalds and utilize the drive thru. I have to say, the coffee was fresh, and not half bad. Plus, it was super cheap, just $1.07 for a large. I never realized how useful drive thru's were until I had a kid! read more

I went this morning to order some breakfast to take out, but the only man who was there about 6 am never asks what I need good morning or something, so after few minutes waiting for service I tell him what I like to order hi not even let me finish talk when hi tell me I have to way, was no other costumer around, what wrong with this customer service ? read more

I Love McDonalds! I love everything on the menu!! It's so good! i could really go for a Big Mac or quarter pounder!

Missing floor tile and sometimes a negligent manner when cleaning up the dining room, but a unique place with all of the 50s style decor.

I placed a mobile order, waited over 20 minutes and they never brought my order out to the car, had to go back to work, so I didn't get a chance to go inside, so now I have to dispute the charge. I will never buy anything from them again and I will spread to word out not to buy from McDonald's, because they don't care about there customers. read more

Went to the drive through tonight and the lady was so rude. First off, she was looked like she could care less about her job. Handing the food over to us like we were being a burden. Then we asked for sauce and she told us it was 20 cents each. Never have we ever paid for sauce.. then when we got the receipt we were charged 2 dollars for 2 packets of honey mustard... very poor customer service. 1 star for the good big mac... BTW this if my first yelp review ever. read more

The worse McDonald's anywhere!!! Now I remember why I stopped eating McDonald's in mamaroneck. The drive they staff at lunchtime is the worse staff that you can find. They tried to keep giving me 2 cheeseburgers when I ordered chicken nuggets. If the staff doesn't understand their own menu you know it's bad. read more

Went there tonite to use up a 50 year coin promotion for free Big Mac -- staff didn't know about promotion and acted like we were trying to get one over on them. Place was packed - drive thru and eat in. Staff was not polite or friendly. Place was a mess. Paper and food on the floor -- the soda station always has one soda handle that isn't working - no straws - bathroom was dirty and paper and cups piled under the soda station. Now at other times we would see them mopping but the place isn't being kept up and when you are busy - get more help! The food generally is good but the place is going down hill and not a place that is inviting to go to. Tonite was a huge disappointment and a mess! There are way better McDonald's - I think this place needs new management - a good cleaning crew - and pleasant staff -- no smiles or welcomes here! Dingy, dirty, and disappointing. read more

Seriously the best after hours McDonalds around. The food is always piping hot. Ate my fries 8 min into my ride home still steaming hot. By far my favorite McDonalds in Westchester read more