Tk had great service he deserves a raise my card wasn't working on the kiosk and he was so patient and was working so well with me and the other customers a true light at this Mcdonald's, would be one I'd hate to see go and would try so hard to keep him here. read more

worker handed me food and said "stay safe" ominously and it scared me #shook customer service was good. he later checked up on his table side and asked how it was going read more

Horrible service they should never have drive threu always 100 percent wrong all the time half of your order is missing always and have to go back . read more

Two questions McDonald's- 1) Why do you have items on the menu that are not available, specifically the Jets pack? 2) Why do you bother asking what sauce the customer wants if you're not going to give it to them? At least I didn't have to wait around the corner for my food this time. Baby steps. read more

McDonald's - The fabled Jets pack. Not my pic - Fast Food Near Me - Lynbrook, New York

This has got to be the best McDonalds I've been to! What did I love? The self ordering kiosk was easy to use. The staff was friendly and helpful. My food was delivered to my table piping hot and with a smile. I kept seeing staff sweeping the floor and cleaning or running outside to deliver items to waiting drive thru customers. The ladies room was clean. I thought it was all pretty good!!! read more

McDonald's - Comfy table and chairs. Nice service. - Fast Food Near Me - Lynbrook, New York

Horrible, Horrible, Horrible. Never again as a lynbrook resident of 43 years I've never been so disgusted by the service. Messed up our order not one , not twice but three times . The young lady at the window was extremely rude. I will not longer buy from here. Go to west hempstead location where they always get your order correct and are well trained professionals. read more

Just came here with my husband and my 3 year old daughter, also being 9 months pregnant and encountered the rudest woman behind the counter. Not sure if she was the manager, as she was barking orders. We had 15 mins until closing, and all it would have took us to eat. She saw me put my daughter in a highchair, take her jacket off and waited until after we ordered to say we couldn't stay. She was rude and disrespectful. We'll never step foot in here again. I really hope she's not a mother. She's a disgrace. Would give zero stars. read more

Very aesthetically pleasing interior. My ordered was messed up unfortunately. I came to grab a steak bagel for my drive up to school and was given a sausage, egg, and cheese bagel. The interior looks very nice. The table I sat at had a heat lamp on top of my head which I didn't love about this restaurant. The walls and furniture look very nice. The workers are constantly wiping and wiping, yet the tables are still sticky. There was barely any air on. There were 2 people working so hard cleaning the inside of the window and the outside. The outside one worried me a bit because she was standing on the top of the ladder on a step that was actually the handle of the ladder, so I just watched her as I anxiously ate my bagel... This place used to be really nice and big when I was a kid. However, they did construction and downsized the entire store to now just one are to sit in. There used to be multiple sections and the entire store felt cooler. Now that the store has more glass windows, it is hotter during summer from the greenhouse effect and limited air conditioning. Why can't we have nice things? read more

The service has always been horrible here. The amount of times they've forgotten the order, did it wrong, or flat out just didn't give me part of what I paid for is insane. There are plenty of better places around this specific McDonald's that you should go to instead. The workers are also rude and angry, they roll there eyes at you when you ask for extra sauce, they are rude over the drive through speaker and incoherently mumble. The place itself, isn't that dirty which is why I give it 1 star for being bearable. It is fast food, it's obviously not gonna be good, but the fact it's so horrible that I actually have nothing good to say is beyond sad lmao read more

The food is as acceptable as any other McDonald's. However I literally installed Yelp to leave this review, because the most recent renovations (ones done in June 2023) are an obvious ploy to get rid of free refills on drinks. Cheaping out, and they'd probably have to sell thousands of drinks to make up for the renovation costs and lost revenue from being closed to do them. read more

I'm not going to front, I do sometimes run to get fast food. Micky D's has a great drive through, good coffee, consistently delicious french fries and good quick breakfast sandwiches. I don't frequent fast food often but it sure hits the spot when I do. Excellent quality control and customer service. read more

This is a really nice location, but the staff sucks. We consistently get sandwiches from here that are missing toppings that we've paid for. Whenever i order a smoothie it's always missing 1/4 of the quantity that should be in the cup. And no one there seems to care. Today we ordered again and every one of the three sandwiches was wrong. The manager Jospeh never even bothered to get involved or approach us even though he was standing right there when we came in to address the problem. Yeah, idk, corporate needs to bring down the hammer on this place. read more

Need to work on their service more,I ordered a $60 order and got no sauce and when I went to go ask for sauce I got only 2 sauces for the entire order dint put napkins and also messed up an order only thing good was how fresh the food was read more

Terrible customer Service. Soda machine is always busted, can't get an order right to save their lives!

i went through the McDonald's drive-through and see that employee almost passing out. They said that it was very hot in the back of the store.it's no ac In the back where workers it's vary hot read more

I came for dinner for my kids because And I asked for my kids burgers plain hamburger no cheese onions ketchup nothing plain ! I asked for my meal with unsweetened tea the associate Read the order back to me twice and still gave me cheeseburgers which my kid cannot eat because she's allergic to dairy and the tea so sweet I'm worried I spiked my blood sugar I'm not driving back in the rain and when I called no answer each 3 times read more

They closed store while people were online at the drive thru unacceptable. A cone or sign should be placed to let clients know . Meanwhile, the website shows it should be open until 12:00 am . It was 9:06 when the guy at the window told me we are closed . Two other cars were ahead of me and three cars waiting fir service not aware of closure . I had to reverse my car to try and get out . read more

When I pulled into the drive thru there was 1 person in front of me who was ordering. 10 minutes later it was my turn to order. They did not have sweet tea. After telling them I didn't want anything out of frustration, I was forced to wait 20 more minutes for the two people ahead of me to get their food in line. Horrible service and a huge waste of time on the McDonald's drive thru to get nothing read more

I came here after visiting Long Beach for a quick and easy lunch. The line for the drive-thru was short, and we received our food fast. I give 1 star because of the quality of this McDonald's food. I've been to other McDonald's, and the Mighty Wings at those locations were much better for whatever reason. Here, I was unable to finish the last 3 wings of my 5 piece Mighty Wings order. The wings were greasy and overly salted. The 6 piece chicken nuggets and ranch chicken salad I also ordered were fine, but I'm thoroughly disappointed in the wings. I must say the outside curb appeal of this McDonald's was wonderful. It looked clean and renovated; however, that does not make-up for the lack of quality in the food. My expectations when it comes to fast food chains such as McDonald's aren't unfairly high, but for being as hungry as I was after the beach, I did not enjoy the food as I usually would have at another McDonald's. Lastly, I asked for barbecue sauce for my wings, and the workers gave me multiple ranch dressings instead. I had to park and go back inside to change my sauces, and even then, they insisted I had not asked for BBQ. The food, the service, and the general care at this McDonald's is unfortunate. read more

McDonald's - Sweet Tea! - Fast Food Near Me - Lynbrook, New York

Literally the worst service you could imagine. Stood at the counter for assistance and had 5 employees standing there behind the counter ignoring me and the person behind me. And the idiot manager is standing at the register on her cell phone. I get it, you get low wages but if you can't do the job, go somewhere else. Store owners should be ashamed of letting the Lynbrook store fall into the shit like this. Also they need to clean the store, I'm positive that there was dog shit under one of the tables. read more

Only positive thought is "better than Wendy's". Annoying Muzak bland jazz. No detectable benefit from their claim of cooking fresh to order. Limp fries. New trick of ordering and paying at a kiosk then waiting to be served at table is a bust. Instructions about onion and pickles ignored. Drink ordered through a machine not available at self serve counter, so I had to go to regular counter, anyway. Fooey. read more

Wow! So clean from the outside to the restrooms. Looks like they take pride in cleanliness! Every employee is clean cut and professional. I was greeted with a smile from a Rahma and she thanked me for my purchase. The managers james, mervina and roberto had this place running like clockwork. It takes professionals and happiness in the work place to have this type of atmosphere. Great job! So happy with this establishment. Perfect! read more

I got my basic needs satisfied here. Me and my sisters arrived around 10 or 11pm and there was no lines. We used the bathroom then ordered our food. It took a couple mins but it was soooo fresh. I had the grilled chicken sweet chili wrap and that chicken was great. Usually when I get grilled chicken from McDonald's, its hard and definitely not warm. I'd return again if I was in that area. read more

I've been stopping by this McDonald's for years and I never had bad service here. Usually they get my order correct. It's an okay McDonald's. Nothing spectacular. They went into renovations a few years back and changed the whole layout of the place. I think they're going for the whole McCafe look now. Honestly, I prefer the old look better. It's still pretty much the same to most McDonald's. All the same food. Sometimes tables are clean, usually not. People are pretty messy when they come here. It's not the worst McDonald's to sit in though. Not the best either. Just okay. It'll do when the McD's craving hits. read more

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Not bad on the service side, something is always a mess though. Either no ketchup or napkins...food comes fairly quick.

This has got to be the best McDonald's that I have ever been to. The atmosphere is great and so is the staff. The ordering kiosk is a breeze, and the table service is delightful. This place is far from the ordinary McDonald's. They should all be like this. read more

I am really dissatisfied and upset that this location is not being careful!!! I went here last night to pick up some McFlurries and a Sundae, as you know they have 2 windows - one for payment and one for the pick up of the food. Why does the payment window attendant have gloves on and yet the guy at the food pick up window has none!!!! This is unacceptable!!!! He had on a mask but no gloves!!! I won't be coming back here again! In this day and time I need to know that I'm being fully protected!!! No other McDonald's I've been to is doing things this way!!! read more

if i could give zero stars, i would. this mcdonald's franchise is so awful, to the point where they don't even respond to me at the drive-thru. i've had past experiences with this mcdonald's, like having bad quality food as well as forgetting food, and charging me for it. the dining room was closed, and they wouldn't refund me or give me the food i paid for. another time, they also gave me nasty looks for parking my car in the parking lot and eating my food. i then proceeded to make a tiktok and they asked me to leave the lot. i wasn't even done with my food! therefore, this mcdonald's is so bad and nobody should eat here ever. amen read more

I had the pleasure of going to the Lynbrook one today. I have to ask this? What is going on there? It was very warm in the store, infact it was actually cooler outside. For some reason the soda was warm and the garbage pails were full to the top and there were french fries all over the floor as well. I was there after 1 p.m. and there were only a few people in the store. I also didn't see many workers, I guess they were hiding for some reason. This McDonald's needs an overhaul and the workers need to come out of hiding and actually work! Very disappointed! read more

Typical Mc Donald's , sometimes when I have nothing better to do, because I stay up late and have a bad sleeping habit, I go early as soon as they wake up and get pancakes or as they still call them hot cakes. The staff there are very friendly though So that's a good thing. read more

The drive thru has 2 lanes, they are fast and the food is always hot and fresh. It's my go to for a quick happy meal for my daughter.

If I could give them a negative 5 I would. Customer service is terrible. They treated me terrible and the girl at the drive thru thinks she the manager she was so nasty refusing to serve me in the drive thru told me to come in while everyone else was receiving their food. One mcchicken took 22 mins. read more

Guy at the drive through had some attitude, kept forgetting straws, and I was going to order something else but instead of saying "anything else?" He just told us the price and completed the order so I didn't get anything extra this place is horrible id never go back read more

I live in lynbrook so this McDonald's is super convenient for me you'd think. Well it is! But I much rather drive the extra 10 min to go to the one in Oceanside. The customer service skills at the lynbrook location is pitiful. Customers are just trying to get a quick bite and move along. There is no need for eye rolling, and having a attitude. Everyone is adults there, they really should act like it. read more

Drive through staff is the absolute worst! Nasty as anything! This place makes you wonder what happened to customer service! Got a quarter pound meal and asked for no onions! On my receipt it clearly said no onions and on the burger of course there was onions! Will not be returning! Learn some manners staff read more

Worst fuckin McDonald's ever .. The staff is so rude and unprofessional and these are grown adults. If you going during the day the younger employees are nice and know What there doing. But the staff at night are probably the rudest ppl I've encountered and this wasn't a one time visit. I would rather drive 10 min to another location then deal with their incompenrancy!! read more

BE CAREFUL WITH YOUR CREDIT CARD. In the past my visits here were pleasant. Nothing special. Last night 1/02/19 I picked up 2 meals for dinner at the drive thru that came out to a total of 15$. The next morning I could not find my card. I looked everywhere. When I checked my account there were 2 extra transactions made at the same McDonald's. 1 for 9$ and the other for 19$. Looks like some McDonald's employees had dinner for sure. I did not drop my card at the drive thru. It was never given to me. Came in the next day to speak with the managers and they took no responsibility for their employees. Practically put it all on me and said it's never happened there before. I had to take it up with my bank. That's understandable and I did submit a fraud claim because no matter the amount it is unacceptable. I am calling corporate as well. They did not want to check the cameras either. The manager had a smirk on his face. The customer has no value here! Don't spend your money here and if you do hold on tight to your credit cards. read more

This mc Donald's is one of the best that if been to service, atmosphere,friendliness,caring and generous, excellent..

Probably the worst McDonalds I have ever been to. Partially my fault because I keep giving them chances. It's 830 AM and you don't have any Frappes because the machine is being cleaned. In the morning rush? Really? Sounds like a great idea. read more

The worst mcdonalds I have ever seen the place is always a mess and the garbage can is overflowing with garbage the food is always cold and its a hangout for the local teens. read more