Had to update my original "meh" review to HORRIBLE!!! I guess after dealing with the general manager I understand why all of the kids working here are rude, unprofessional, apathetic and incompetent. STAY IN SCHOOL KID'S SO YOU DON'T END UP LIKE HIM. Rarely allow my daughter to choose this place but we had a coupon and the mobile order pick up option seemed convenient. Once I arrived I pressed the button stating that I was there and they asked me parking number which I indicated was "2." After about 10 minutes I realized something was wrong. It took me almost another 5 minutes to get someone to answer the phone. When I finally did they blamed me and said I elected to pick up in the lobby. Nope, having not smoked any crack today I was fully lucid when I selected my drive up spot as "2." When the general manager finally came out he was unapologetic and continued to indicate that it was my fault. Apparently it was outside of the realm of possibility to acknowledge there had been an error with the system, app or employee. Was this really worth 20 minutes of my time for a $1 fry coupon. Really this was just a reminder of why I don't come to McDonald's. When I indicated to the General Manager that I guess I shouldn't be surprised with his behavior since there is probably a reason why he is working at McDonald's. He retorted "I make more than you." Apparently the General Manager can add Psychic to his skill set that is lacking any level of customer service. I am a HR professional in local government; maybe it's time for me to ask for a raise. I tried to give McDonald's a shot after years of overpriced subpar food that was delivered with no customer service. I think it's time for a break up. I will be selling my stock and buying more shares of Wendy's where they know how to treat people and serve high quality food. read more

Tried the self pay kiosk for the first time. Not very intuitive. I am very computer literate and I had to have someone come and assist me and they had trouble too, and they work here. Logged on to the wifi here. Full strength signal but could not get web pages to load very fast. Slow internet, and no it is not crowded in here. I am sure over time they will work out the issues, but in it's current form I am not impressed. It is a fairly new restaurant. As such, it is very clean inside. I will try again at some point. Coffee is hot. read more

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I just have to say it's absolute bullshit when you're charged for sauces, ASK when they hand you your food "are the sauces in there?" For them to look at you like you're annoying and answer yes. ONLY TO GET HOME AND HAVE NO SAUCES!! This place needs to get its shit together. Staff is beyond rude as well. This isn't a first time incident either. This happens damn near every time read more

Three times of me having to go back in and the manager couldnt get my cheeseburger right. I just took what i had before things escalated. Never once offered any apologies or compliment items ffor my gas and time and money wasted on that untrained and poorly maintained place. I only give one star because zero is not allowed. read more

I would give this rating a 0 if that was an option... SERVICE was terrible! Workers lied about already adding cream and sugar to our coffees and when I opened it up it was just black coffee. I asked them for cream and sugar and they refused to give it to me. Workers were very slow and very rude! Very sloppy! read more

I ordered hotcakes and a breakfast sandwich . I asked for an extra syrup and the short Hispanic young girl acted like she didn't want to give me an extra syrup. Then gonna try to charge me 25 cents . Never have I been charged for an extra syrup. So I found a .25 cent left on the outside and she stared at me crazy and didn't want to take it and said "I don't know if this is yours" I'm confused . Was her paycheck getting affected by giving me extra syrup or taking .25 cents left on the outside ?? She had a black hoodie on I didn't get her name . But I'll be going back to get her name specifically . Little girl doesn't need to be working there read more

Their fries are the best! I always ask for extra salt Yummmmy! read more

McDonalds - Fast Food Near Me - Lodi, California

This is the worst McDonald's I've ever been to! I rarely go because I have have two kids and I know all they want is the Happy Meal toy. We needed something quick today so we came in at 11am on a Sunday. I ordered at the kiosk without going through the cashier. Once the order was placed it took a good:15 mins before we got our food. Once we got our food, we were missing 2 items, hot cakes and the chicken McNuggets from a Happy Meal! This took another :20 to get. Once we got the Hot Cakes we were missing a fork! If they had utensils out we could've easily picked one up. But they didn't. So we had to wait another 5 minutes before we can get a fork. Once the kids finally opened up they're Happy Meals, they were missing the apple slices! Really?!?!? It's now 11:45! This is not fast food. This is SLOW food with a side of MISSING ITEMS! HORRIBLE place. We won't be back. I hope the manager reads this and gets back to me. Walking out this was the last sign I saw. Hilarious because it took over :45 just to get our order. read more

McDonalds - Visits are limited 20 minutes??? Sure, if we can get our order right the first time around. - Fast Food Near Me - Lodi, California

I can see why this McDonald's has a low rating. If they'd remotely cared maybe an ounce more people wouldn't take the time to post a one star Yelp. I get it minimum wage employees probably hate their job; however we as consumers are paying for food. Cold apple pies ?? Wow, but to be told oh they probably sat on the tray too long?? Corporation needs to provide better training. How about hey we are out of apple pies it will tAke 10-15 minutes for fresh do you still want them? Instead I was handed cold apple pies even after acknowledging they are cold. LoL, I went into restaurant and guess what as I wait for a fresh batch of apple pies Im killing time posting this terrible experience. Well, at least they did tell me the ice cream machine was broken and opted not to buy a McFlurry. read more

Worse service I've had at any fast food spot the manager was rude ! I will not be coming back here again I hope it gets shut down! If you want to contact corporate here the number 1-800-244-6227 read more

I went to go buy food for my brother and when I got home he noticed for the first burger they forgot to add pickles. But when we looked at the second one, we found a bitten patty this is truly disgusting. Never coming here again read more

McDonalds - two burgers on a wrapper - Fast Food Near Me - Lodi, California

The employees here do not listen to your order. I told them how many cream & sugar to use for my coffee & when I received it & tasted it I couldn't believe how sweet it was. I returned it & told them to just use 2 cream & 2 sugar.. when I tasted it the second time it was just as sweet as the first time. How hard is it to listen to an order this simple? Terrible customer service. Terrible. I won't be returning to this McDonalds. read more

If I could do a 0 star I would. Every time we go they are messing up something. From the guy reading back my order and saying I have two drinks and I get to the pick up window and they said there's only one. To me telling them their ATM card reader isn't working making me put my points in and then have to switch my registers, and then charging me six dollars more than what the first register said because they messed up. (Resulting in loss points 6,000 for a quarter pounder) From them always forgetting an item and items being cold items being squished Hamburgers or half on their buns half off is just a complete train wreck here. I worked fast food for eight years while I was going through college and if I ever messed up and an order, I apologize gave them a replacement order and make things right!Nowadays all they wanna do is claim that they are in the right when they clearly are in the wrong. I think I'm done going to McDonald's there on lower Sacramento for a while. read more

Horrible Service... Marissa needed my order told to her 3 times and it was 4 items with service like that might eat at home

23 minutes in the drive through total. 17 of them between the pay and pickup windows. The girl at the pickup window had no idea what happened to our order. She made up for it, by giving us cold fries. After contacting the manager, the reply was "So?" A call to corporate should hopefully help this place. read more

I ordered 1 quarter pounder (without cheese, yet it still came with it) and a double, with a chicken nugget meal. Both hamburgers bought 30min ago are still raw. The french fries could have been fresher, with a bit more salt. The hamburgers that were for other people were quite unappetizing!! One said "this is the worst hamburger from McDonald's I've ever had". There was no lunch rush, and only 2 cars ahead of us in the drive thru. read more

McDonalds - Pretty raw for McDonalds standards - Fast Food Near Me - Lodi, California

i ordered two McChickens and they gave me two McDoubles. The McDoubles looked so nasty as if they just throw everything together... there was ketchup everywhere mostly on the wrapper rather than the actual burger read more

Terrible, I've gone here multiple times at 6am when they say they open at 5:30am and no one takes my order. On the rare occasion that they do they forget salt and pepper for the big breakfast meals and don't say anything to you at the window and expect you to drive off with them saying nothing to you while giving out your order. I would rate lower than 1 star if I could. read more

If I could give this a zero, I would. The line for the drive-through was out to the parking lot so I quickly did a mobile order and got in parked in five and then said I was here. It said I was gonna be waiting 2 to 5 minutes. It's been 16 minutes two other cars have pulled up into the curbside still waiting, and countless cars that I would have been in front of in the drive-through have come and gone. I don't understand how a mobile order should be taking this long, especially since my order was in before tons of the drive-through people who are now gone. I still don't have my food. I know plenty of people that are gonna still come here but I don't care if my son is crying for chicken nuggets I will not come to this location again. Y'all definitely don't deserve $20 an hour. Oh that's gonna do is raise the cost of living and it's gonna be difficult for everybody else who's on minimum wage or fix in income that didn't get a raise. read more

0 stars. Im giving this shit hole no stars because of how many times theyve not been able to fulfill a simple order. Not only are they messing up my orders but my family also mentions how much they have messed up their orders. I ordered 10 nuggets and a happy meal and at the second window i was told to go to the third window to wait for my food. I waited there for MORE THAN 20 MINUTES. no one even came to update us about the food. After 20 minutes i walked my ass inside and told them the issue. Turns out they never even started my order. They didnt see it on the order screen or just completely forgot about it. It took them literally 30 seconds to make my food and i waited 20 minutes. When i was handed my food guess what they forgot. MY KIDS CHOCOLATE MILK. then when i asked for a refund the lady helping me asked if i still wanted the food. NO SHIT I WANT THE FOOD I WAITED 20 MINUTES FOR THAT. The afternoon crew sucks. Aka the highschoolers. Morning crew is the most sweetest, amazing people ever because theyre nice old ladies. And why the fuck is there a carrot inside the fucking restaurant on the wall as if this was some healthy ass 10/10 on the health scale restaurant. Im pretty damn sure nothing on their menu even has a single ounce of a carrot in it. Do better lower sac. read more

23, May 2017 The soda was hot. When you come to a mcdonalds. You expect the soda to be cold even without ice. I had to dump my drink out half way and then put ice and the drink is still warm and it's flat. Plus I've been waiting 15 minutes for my food. It usually takes 5-6 minutes for other McDonald's but this McDonald's just isn't cutting it. I also said excuse me because I was going to pay for sweet teas instead and they looked at me and ignored me. So not happy right now read more

Noon on a Sunday I go through the drive thru and order, like 4 breakfast sandwiches and some other standard McD stuff. At the pickup window they hand me my sodas and say they're working on the McMuffins, pull to window 2 and it'll be 2 minutes. Sit at the next window a long time. Nobody checking in on me. I sit for 15 MINUTES before I actually just drove away with nothing but my 2 now flat sodas, minus my money and time. When this place is on their game they're fine, but when they're not they're terrible. Really a crap shoot going here. read more

I never leave reviews like this but this is the worst location I've been to. McDonald's was my first job so I'm pretty familiar with how things should go and cleanliness standards. The food wasn't fresh, the employees uniforms and hair was very unprofessional. It look as though everyone just hopped out of bed & came into work. I saw one employee clean, ONE. The rest were in the back gossiping or prepping food but everyone was waiting for their food which I didn't get due to the fact production was so slow. The bathrooms were not stocked, the ordering kiosk had food all over them, the floor was dirty as well. Shout out to the one employee that was actively cleaning. It was an older gentleman wish I knew his name so I could at least add that positivity to the review. read more

Rude customer service bad food no ice cold tea this one sucks the worst ever. The franchise owner at this one really needs to go back to school and learn what customer service has rather than customer I am only here to walk all over you read more

My girlfriend is a fucking goddess and only deserves the best of the best top quality sprite. And guess what she got tonight. CARBONATION. Now we have to go get her a new sprite cuz y'all upset her! read more

Conveniently never have chocolate chip cookies (made) 3 mornings in a row.. but when I come in the afternoon they always have them. Wish they would be considerate and stop being lazy and make the cookies. read more

The last 2 times I've been here I had to wait 30 minutes in the drive thru. All teenagers working there. Ive seen them goofing off in the background several times. Not a care in the world that there's 20 people in line. Average age working there is 18. Who owns this place?? They need some adult supervision to do their job. read more

Literally terrible service and I'm sure McDonald's is called fast food right? Well this specific location will take you a nice 30 minutes to get your food read more

I realize this is fast food ... but it would be nice if the employees responsible for handling food here could Be taught not to stick their fingers inside the rim of the cup when handing it to you. read more

Don't go to this McDonald's. Orders are never complete. You can't go inside to get it fixed. They don't answer the door when you knock to get your order fixed. The drive thru line is so long and takes forever. I've called to get help and they don't answer. You leave a message and they don't call you back. You end up leaving with out food that you paid for. This has happened several times. Today once again my order isn't complete. I go to open the door and to my surprise it opened up. I'm standing there and the rude employee tells me they're not taking orders and I have to go through the drive thru. I told him the door was opened and that I'm missing items. He snatched the receipt out of my hand, goes and get the items and hands them to me. Not saying one word. No, sorry! Nothing!! The inside of the restaurant was absolutely disgusting!!!! I almost slipped walking out. There was a huge glob of ketchup spilt all over the floor. If I could've seen what it looked like inside before I went in, I would've not gotten my family food from there. read more

Service here sucks. No kind of courtesy...I know you hate your job, but damn, you decided to work there!

If i could give 0 stars i would, the employees are rude and slow and everytime I've here they manage to mess up my order. I got food from there and it was cold and my burger was still raw. Very unappetizing. I will never be returning to this location. read more

They rather argue with a customer than give them their drink in a clear cup like any other restaurant does. Then say they can do it but I have to come inside to do so. Tf ? Horrible customer service typical mcds. read more

y'all need to update your hours of operation or start taking orders when you say you're open. I sat waiting for my order to be taken and then when i drove thru i could see workers just standing around. read more

Ordered food, came to my table without ketchup. Employee said she would bring ketchup. Then realized no napkins. Looked around, no napkins, condiments, anything! Employee didn't return, how am I supposed to eat without ketchup, and no napkins? Really? Went to the counter to get these things, employees are busy, I must wait. For napkins? Employee says company policy, no condiments, napkins, straws on the floor, it's all behind the counter. What? Really? Isn't this a restaurant? She shrugs, gives me ketchup & napkins. My food is cold. Dumb policy, poor service! I won't return here. read more

This place is rip off! Invest your money in a better option before you waste time and money here. Wait time is ridiculous, I ordered large fries it was not even half full. Sandwiches were smashed somehow when I had a small order, no soda in my drink just ice. They didn't apologize for the wait they did not offer and napkins or condiments did not apologize for the wait was rude at window snatching and rushing you out so they don't have to give you any more assistance. they give you your stuff and walk away slam the window in your face. PASS never coming here again! read more

I ordered on the mobile app because I knew the drive thru line would be long. I ordered a Spicy Chicken Sandwich and a large unsweet ice tea. I got there told them my spot number and began my wait. Somebody came to my window rather quickly. I was shocked! But it was not my order. So they moved to the next car. Then a worker came out the door and just yelling out "Who ordered the kids meal!" WTH? Don't we inform them of our spot number? After about 7 minutes my order came out. I moved to a different park of the parking lot so I could eat. Low and behold my order was wrong. I only have 2 things that I ordered. When I went back to the door I told her my order was wrong and she said no it's not! That's what you ordered! I laughed and said no please bring me my correct order. She goes back, comes back out and it is still wrong. I told her it was still wrong. She then said to me well that's what you ordered! So I'm pissed at this point. I should her my order I placed on my phone. THIS IS NOT WHAT I ORDERED! Please fix it and bring me back my correct order. I finally got to eat my Spicy Chicken Sandwich 30 mins later. GEEZ!!!!! read more

Bought some checkin nuggets and asked for bbq sauce and the lady up front said she didnt have some that they were all the way in the back insinuating in her tone of voice she did not want to get them, managment needs to step up. read more

This place is a fucking joke, like truly a sad fucking excuse for a business. The employees are trash. I ordered the 2 for $3.50 deal and a 4 piece chicken nugget that was supposed to be $2. They overcharged me for the nuggets and when I questioned them they said the menu that is displayed is wrong and it's not their problem it's a corporate issue. I said it's the price that's displayed you should honor it. The so called "manager" said in order to honor the price for the nuggets they had to remove the 2 for 3.50 promotion. What an absolute fucking joke. If I could give zero stars I would. A bunch of losers miserable at their lame job. read more

Horrible service!! Always get skipped by like 2-3 cars and they gave me raw food. Definitely won't be returning to this location. Been here 3 times before same thing every time. Minus the raw food that happened once. read more