I went to this location this week on Wednesday i actually at one time used to work at this location but quit management is a joke my food was not cooked properly they didn't even give me my medium fry and the new gm they have made me a ice cream cone that had one swirl and was dripping all down the cone i asked him to make it again and he was a smart ass USED A NAPKIN AND WIPED JUST THE ICE CREAM THAT WAS FALLING AND TRIED TO GIVE IT TO ME i went and got my money back and everybody was laughing because i was so upset NOT TO MENTION MY CHICKEN NUGGETS WERE NOT EVEN FRESH AFTER I ASKED 3 times for them to be I'm so happy i left this place when i did read more

If I could give them less than one star I would. They always take forever, doesn't matter if there's 1 car in the drivethru or 10. I wasted my whole lunch break waiting in line and I couldn't go anywhere because I had cars in front and behind me. Being short staffed is not an excuse because they were terrible before. If you're looking for quick food this is NOT the place. Employees really show you that they don't care. read more

If you want to take a risk of getting Covid, eat here! Went to drive thru, nobody wearing a mask. Asked A****why she was not wearing a mask (drive thru employee) and weren't they required to wear one. Her response was yes, they were required to wear one, and not sure why she was not wearing one. Are you kidding McDonalds!!!! read more

I don't even want to give them 1 star. Slowest place with a bunch of rude workers. Do not recommend to anyone.

World's SLOWEST McDonald's. Waited in line for 16 minutes before they even took my order (there were only 3 cars in front of me). Would have gone elsewhere if I had another option. Don't bother! read more

Worst McDonalds I have ever been to! I am an EMT and eat at my three local McDonalds all the time. The ice cream machine was broke so I ordered a strawberry lemonade. They squirt a few drops of strawberry syrup in the cup and poured the frozen lemonade on top and handed it to me. Nothing like the video playing on the tv screen. Also was pay day and the lobby was full of loud off duty employees. One even made fun of an Asian guest and the crowd started laughing. Don't stop at this one! Plenty of other places to go! read more

I've waited for 20 min to Ed in the drive through just for a manager named Patrica to be rude to us, we just asked for extra ketchup and ice and the employee and the manager had an attitude, worst drive thru ever read more

It's supposed to be FAST FOOD. We have been in line 30 minutes. Just asked to pull up and have been waiting 10 min and still no food. We ordered a double cheeseburger and a 10 piece McNugget. Really? read more

This has got to be thee worst McDonald's ever. I thought the 2 in Griffin were bad but the service is super slow and no one greets you when you pull up to place your order! I just spent 10 minutes in line and another 5 yelling hello and still no response so I left. Avoid this location if you can! read more

They had 2 people working the McDonald's I waited 30 minutes for a cup of coffee. She said with COVID-19 this is all the help they had. Do not go to this McDonalds read more

Very disappointed. We got where you place the order. There were 2 lines. They waited on 4 guests in other line. My husband said hello is this working. Lady said you will have to wait. Finally when we ordered person taking money very nice. Next window handed us meals. Trying to check order and after drive ahead they had left food out. read more

Oh man! The play area! So nasty! I had to wipe the table and chairs down myself there was hair and food and wrappers all over it. The play structure has junk all over. Crumbs, food, wrappers. I have to wash my kids before we get back in the car. read more

Filthy disgusting grounds, dining area, and bathroom. The floor of the men's bathroom was converted in overflowing unrunal fluid and so was the toilet. Gag worthy read more

Stopped in for a quick bite and to use the restroom en route to Cincinnati. Women's Bathroom is NASTY, pee everywhere. Cleaning guy was outside and told my husband they would not allow him to clean the restroom when it is busy! STUPID management, that's when you SHOULD keep it clean!! We left, will not eat here, if the restrooms are this nasty, i refuse to eat here! AVOID this location!! read more

Don't go to this McDonald's the drive Thru services is slow. It took 20min before they took my order.

This is probably the slowest McDonald's I have ever been to. It doesn't matter if the line is all the way to the street or there are only 2 cars in the drive thru. The employees need a better sense of urgency. read more

I went to the McDonald's in Locust Grove. It's off 75, exit 212. It's part of a BP station. I was there right around 3:00 p.m.; so after lunch and before dinner. It wasn't busy. This location's drive thru is always excessively backed up. Peak times and not. I never go inside. I did today because I needed something in the gas station. The cashier was bubbly and polite. Unfortunately, I had to watch her take three other orders and recite the dessert menu, etc while I waited for a large fry and a drink I got myself. A man with his child ordered right after me. Turned out to be a kid's meal, sammich, and a large fry. He got his food before me and they only made enough fries to give to he and his child. That, as it turns out, was why I was waiting. They had no back stock of fries in the heater deal they have for that exact purpose and the fry girl was only making one basket of fries at a time. Meanwhile, the owner, a middle-aged blond man and a younger blond guy were talking, talking, talking. They walked up and I assume he was showing the younger guy around. Then they proceed to stand there and talk about how much money that location is making. Both vacantly staring at the order screen. The owner was setting up for a kid's meal that had already been given out. He asked, "did we get that kid's meal out?" To which I replied, "yes, but you forgot my large fries, I ordered before that man. WHY DON'T YOU GET MY FRIES?!" I became very loud. Prison rules being what they are. As I watched people after me get stuff, I told the cashier, "I want my fries now..." She said they were coming, very nice the entire time. I told her it wasn't her, because it wasn't. It was the owner and his complete lack of management of his staff. He was too busy having, what appeared to be, a more friendly conversation than keeping his staff on point. Which is a big part of his job. When he turned around, I could tell he neither liked that a woman talked to him like that nor that I'm heavily tattooed. He said, "we'll get those right out for ya" in an extremely condescending tone. You know how when someone is just really snide, being $hitty. To this I said, "naw, don't do that condescending $hit with me!" He snickered. Literally snickered. I said loudly, "you need to get in your job!" This is as I'm getting my fries, turning, and walking out. He said, "WHAT?!" And I said, "you heard me! GET ON YOUR JOB!" He then told me to leave his restaurant as I was already walking out. Because lame, passive aggressive people always have to try to have the last word. Mind you, I didn't scream any expletives as I left. I just went to my car and enjoyed my fries. Now, I got the vibe that this tool just thought I'm some tattooed loser. Well, sir, if you read this, here I am. My name is Melia. I breed AKC Bulldogs for show purposes. I also have a small chicken farm. I fell several weeks ago, tearing three large ligaments in my right ankle and some small tendons in my left. I have extremely painful plantar facilities as well. My knees, hands, and feet are trashed from Rheumatiod Arthritis. I have a service dog that, thankfully, wasn't waiting in my car for me. I cleaned dog kennels today, cleaned chicken coops, put up fence posts, and groomed my dogs before getting to the McDonald's to get ONE LARGE FRY! This was to hold me over for the trip to Lawrenceville to help a friend and pick up a puppy. Your manner with your customers is garbage. Get the chip off your shoulder and learn how to run a business instead of bragging about money in front of the very people who give it to you. read more

Slow would be an understatement. Nice older lady working the counter, but her hands are tied with the incompetence of the people preparing the food. I want waste my time or money here again read more

The place was nasty. The was trash all over the floor. There were not enough people working and the service was very slow. All I ordered was a frappe and it took forever. When I got it it was way too sweet and watery. There were lots of people waiting for their orders. District management needs to step in and get this franchise back on track. read more

This was the worst service I have ever experienced. The drive thru cashier was one of the rudest people I have ever come into contact with. Her attitude was completely unnecessary. I would not recommend this McDonald's to anyone even expecting substandard customer service. read more

The girl at the register didn't greet us. I waited for a few minutes nothing. So I started to order and finished my order and I had to state that it completed my order. Then it took forever for my order to be completed. All the people before me and after had gotten their orders. So I had to actually go up there and ask for my order. Finally got order. They didn't have fruit punch for the kids. The playground was hot and humid. Also one of the employees had two of her kids at work running in and out of the playground running to the register. Not to mention the place was filthy. Then two of the employees were showing PDA at the drink machine. Won't be returning. read more

Wow can't believe 3 employees were on break in the dining room while every table was dirty. There were ppl standing at the drive up window complaining about their food as well. The manager needs to be fired ASAP read more

This is possibly one of the worst McDonald's in the entire county. They're constantly getting orders wrong, mixing up orders and serving food that taste like it was prepared the day before. It's also very slow, so if you're in a hurry you may want to consider another place to grab a bite. read more

The girl at the counter repeated back everything as I would order and every time she was wrong. There were no napkins in the dispensers. The restrooms were FILTHY. They look like they haven't been cleaned in years. read more

Attempted to place a order at the front drive thru and waited 15 minutes while people at the rear drive thru made orders and drove around me. After the second car placed their order I drove around a asked to speak to the manager. I advised the manager that the front drive thru was not being used and he said that he was aware and that they weren't going to block the sign again to warn other customers that it was not working. I decided to take my business to a more deserving place. Sometimes I wish there was a negative button! read more

WORST McDonald's we've ever been in! Mens and womens restrooms each had stalls with out of order signs and only one dryer working. No line to place food order but there were 7 people including me and my husband waiting for food. After we paid for our food the cashier dropped the change and walked away. Never handed us a cup for the drink order. After about a 10 minute wait for 2 burgers and a small order of fries we had to ask for a cup but as soon as the bag with our order was handed to my husband the girl turned away. It took a few times for someone behind the counter to hear the request for a cup. The one girl told the girl that took our order to get a cup. She slowly walked to get it but the cup was dirty so again she slowly walked to get another one. No smiles on the faces of the employees and no apology for giving a dirty cup. The drink station didn't have any ice and it was dirty. The floor looked dirty and my shoes stuck to the floor. I lost my appetite and only had a few bites of my food and a sip of warm Coke. If I could score this place with zero stars I would. Maybe they get a star for having a trash container right by our parking spot so we didn't have to go back inside to throw our stuff away. Places like Cracker Barrel are popular with travelers because they pay attention to cleanliness and friendliness. Mc Donald's used to be as reliable as Cracker Barrel. What happened? read more

The absolute worst McDonald's I have been to. Don't waste your time. Go to Wendy's or Burger King on this exit.

This is the absolute worst dining experience I have ever experienced in my entire life... I will never ever eat at establishment again.the food was disgusting they gave me a flapjack instead of a freaking burrito... The waitstaff was awful the manager was so rude and I'm pretty sure they spit my water... I asked for a medium fry they gave me a freaking small fry what do I do with the freaking small fry... read more

This drive thru is REALLY slow. I've waited over 20+ minutes in this drive thru on more than one occasion. Going inside isn't much different. Just a bunch of disappointed faces and people asking each other how long they've had to wait. read more

At approximately 10:53 I Went to the restroom in between the store and the McDonald's. When I exited the bathroom I was asked to walk all the way around the store very rudely by an employee. She had just let someone walk through and was unnecessarily unkind in every way. This place sucks nuggets slap crazy but that's every McDonald's read more

Worst McDonald's ever! Every time I go to this McDonald's I am either waiting forever, my order is wrong, or the food tastes awful...sometimes all three!! The customer service is terrible as well, employees are so rude. I hate this McDonald's. read more

Worst McDonalds ever. 15 minute wait for a cup of coffee! Totally disorganized.

Crappy service they say machine is down for ice cream,orange juice and coffee and food is terrible do not go to this McDonald's

Ordered a sausage biscuit meal, and it was raw in the middle. Had stomach pains for the next few hours.

I agree with Damon J. This is a horrible McDonald's. I ordered a snack wrap, large fries, and 2 hot fudge sundaes. Two guys behind me ordered meals and received their order before me, complete with fries. A family of 5 ordered after those guys and they received their order before me, also complete with fries. I saw them put the snack wrap in a bag and sit it off to the side. 10 minutes later I see the guy who took my order finally tell someone he needed 2 hot fudge sundaes. I watched as a girl made them and she used regular squirt bottle fudge. Finally they give me the sundaes and tell me they are waiting on fries. This was after they had already filled the orders of the two groups after me who also had fries. Nobody ever apologized or anything for the wait. The place was not that busy. The workers were too concerned with joking around and talking about who had what days off. read more

The incompetence of the staff at this location is unfathomable. They have an accuracy average per visit at nearly zero. My children love McDonald's and this is the only location close to my home. Over the past 6 months and the number of visits regardless of time I can hardly think of a time that there wasn't something wrong with the order. Last time I asked to speak to the manager the staff failed to remember to walk back and tell the manager he was requested at the counter, when reminded and the manager did show up his attitude toward the mistakes were that of "So?" read more

The people here were very nice. All i ordered was a hot chocolate and sat and use their McDonalds' new free wi-fi feature, in which McDonald's has started in the past year and a half. The people there asked if i was ok and said hello very politely. They do a great job there! read more

I thought this McD's was very clean and staff very nice. Saw a Health Dept score of 97 or A! Coffee was great-hot. Food good. As a registered nurse I really appreciate cleanliness! Keep up the good work! read more

The service is terrible and messes up your order. I hate going hear. It is terrible

I sat in the drive thru from 10:09pm - 10:42 waiting on 3 grilled chicken wraps and 2 hash browns. And they wouldn't even give me ketchup. A man told me the employees were playing in the back read more