The staff was exceptionally kind and helpful. The food was hot and order was accurate. 10/10.

Found pubic hair in my fries horrible service do not recommend stay away from this McDonald's read more

McDonald's - Fries that has hair - Fast Food Near Me - Locust Grove, Georgia

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Worst McDonald's ever: - inaccessible from Interstate or even local street due to stupidly designed traffic patterns - good luck getting out to return to Interstate. Took us 30" to drive 2 blocks. - only 1 (inexperienced!) employee that made mistake with our bill and then was unable to refund us. - huge line, no sense of urgency from any employee; manager MIA. Avoid! - no ketchup included with bag of fries - no self-dispenser, no one to ask for it. I finally just walked behind the counter and grabbed a few packs. - restroom looked like a war zone with paper everywhere! Would rate zero stars if that were an option. read more

We stopped at a local hotel for the night and DoorDashed from here. The whole order was wrong twice. They didn't care. They only stick fries and random drinks in a bag. We were missing happy meals and whole meals. We never got refunded. read more

I wanted to try the new Arch Sandwich while traveling home on I -75. I stopped at this location and waited over 5 minutes while one man was still waiting for food he had ordered before I arrived, and another was at the counter trying to order with an employee who never looked up from the machine and was moving slowly. I decided to visit the restroom and come back to order. It was filthy. There were 3 stalks. One marked out of order, one dirty with the large toll toilet spare holder on the floor (fallen off wall) and another stall, also dirty, I just left and ate my snacks on the car. Just skip this location. read more

Fries are bad, service was worse, it's a hit or miss with this location! One day they have the best service and the next they will barely even look at you. The manager was on the phone cussing someone out. It's ridiculous. read more

I didn't need dinner but I did need air conditioning. I stopped here and while the air conditioning was working, the restaurant needs a lot of help. - No toilet paper in the men's room. - Overflowing trash can in the men's room. - The exit door alarm was in the Playplace was blaring and didn't stop. - Fries were severely underdone. - The bottle of water I bought was frozen solid. A super nice young lady brought my meal over and I let her know about the men's room. She apologized for the water and returned with a large soda cup filled with water and a straw. A sweet touch. [Review 20148 overall - 657 in Georgia - 1124 of 2023.] read more

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They are very slow... OMG!! It took 15 mins to get our food.. the bathroom was nasty.. it was a lot of workers. read more

McDonald's - Outside the store - Fast Food Near Me - Locust Grove, Georgia

They ALWAYS have a way of messing up your order! No pride in their work, their children play are is disgusting and HOT AS HELL! How they want kids to play there in that heat is mind boggling. They don't EVER apologize or admit their mistakes, they just get an attitude. Hate it! And the fact that I have to GIVE them a star to submit this review is laughable! They don't deserve it. read more

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this was the best McDonald's drive-through that we have been in in years. Both the girl taking our order and the young man at the window, giving us our order. We're all smiles, very friendly and made us feel good. I hope all McDonald's will start following this pattern. And by the way, the food was good too nice and hot. read more

This McDonald's is right off the highway, making it a convenient stop for a trip... that is, until they take 10 minutes to take your order despite there only being one car in front of you. This definitely added some stress on my way down to Savannah. Food, of course, was delicious as always. read more

Hair in my food, didn't even fill up my drink all the way, took them 20 minutes to help me and one other person even tho it wasn't crowded and server was just plain rude read more

McDonald's - Fast Food Near Me - Locust Grove, Georgia

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Half of a Star If I Could. This place is pitiful. Same with the location in Griffin. There are many workers in there but don't be fooled, NONE of them care about you, your food or their jobs. Yesterday at this location, I waited 40 mins for my food! The staff was lousy, unresponsive, and gave more attention to the crowd of kids in the lobby. They were all loud and cursing. The MCD app continues to be useless. I think all it does is encourage the staff to have NO customer interaction. I think I am going to have to scale back my MCD visits to those on the road while traveling, or out of imminent starvation with no other option available. You get shit food for big money with no customer service. There is nothing happy about their meals. DO BETTER! read more

Stopped there for a bite to eat with my granddaughter and her mom at this high tech McDonald's, and this is what we had to look at read more

McDonald's - Over filled trash vibrant and trash on top of the counter. Worst yet the workers complained of emptying. - Fast Food Near Me - Locust Grove, Georgia

Now I see why this location made it on the news. Zero stars wouldn't recommend. I literally waited in line for over 35+ mins. Only option was exact change or card. Along side when I got to the second window and asked for a water cup on top of my order they would not give me one. Literally asked no one would give me one cause they assumed I was doing a door dash order. Never have I ever been denied water. read more

This McDonald's is the definition of Lazy. They will tell you they are not serving breakfast, so they don't have to make it. They will tell you there are no Frappe's; so they don't have to make them. If you walk in and try to order; they will refuse to take your order and make you use the robots to order your food while they sit there talking. Very rude, and very lazy people. read more

Complete garbage service and attitude. Total for breakfast came to $4.85. Got $0.10 change from my $5 bill. Swing and a miss. Then had to wait 10 minutes for the wrong order and another wait for the wrong order again. Finally on the 3rd try I simply accepted whatever food they gave me as I didn't have the time or care to wait any longer. Instead of a chicken biscuit I got a plain biscuit and instead of a McMuffin I got pancakes... so pretty much garbage. I'm definitely not "Lovin it..." read more

This place was so bad , beyond bad, therefore I felt a personal responsibility to provide a review. While traveling home, I stopped at this McDonalds location for a latte coffee drink, arriving at 8:15pm on September 21, 2022. The front door was locked so I entered the gas station, making entry to McDonalds through the connecting doors. This location said they stop serving all coffee beverages at 7pm each night!!? The bathroom was out of soap, toilet paper and almost out of paper towels. People were using paper towels as toilet paper so the toilets were full and littered with the paper towels. Feces and urine soaked paper towels all over the floors and blood splatter on the floor, toilet and up the wall in the stall! I've never Lysol'ed my shoes after leaving a place before my trip here! How do employees wash their hands after using the disgusting restroom if there is no soap? A hard pass on this place, it's a health hazard in my opinion! read more

only took order from kiosk, cashier was too busy and needed to make a phone call...frustrating!

Waited some time until someone finally came on the drive through speaker and gave my order - 3 McChickens, 1 #5 meal with no ice for the drink (which of course came with ice and a completely different soda) an extra order of fries and an extra soda. Went to the window and the wrong order was repeated to me. Retold my order and they still didn't get it right. No extra fries or extra soda. I asked for ranch and honey mustard and got one ranch and one spicy Buffalo sauce. I also loved getting only one napkin with my food even though half my order never got acknowledged. The service could be so much better. It's not that difficult to listen to what people tell you they want. Also, before I got a hello I was told "exact change or card only". I'd suggest going to QuickTrip across the street, at least you'll get what you actually want/order from them. read more

Wow. This was a horrible McDonald's. The ladies bathroom had no toilet paper, soap or paper towels. When told by several customers the manager rudely said a maintenance guy would get it in a few min. I asked for hot water for tea and was told by the manager they "have no hot water". The door between the hall and the restaurant was locked and they wouldn't unlock it. You have to order on a touch screen. Can't order from the person at a register. Management is terrible and rude. And the manager wasn't helpful explaining to the poor girl at the register who took my cash. read more

This is the worst McDonald that I've ever been to. THE HEALTH DEPARTMENT NEEDS TO SHUTDOWN THIS PLACE . The place itself is so very dirty! I can't understand how they manage to serve food to people with that kind of environment. People definitely will get sick!! After We ordered 5 items and needed to wash our hands both of their restrooms have no toilet paper, NO SOAP or even hand sanitizer. Their floor have human poops and dirty underwear We kindly ask the cashier at front if we can have some hand soap I even offered him to refill it for him just give me the soap. He went back and came out so fast and told me that they need to go to another place to get the soap. Are you kidding me???? Then how do they wash their hands????? And still serving foods?? The cashier was just lean on register pull his phone didn't do anything. I talked to their manager and she screamed to everyone do we have any soap???the answer was none. The district Manager or the cooperate people needs to come down at this location. It's a big mess!! read more

The drive-thru attendant was very nice and got our order correct. We had to pull forward and wait Everything is going to be fresh and hot- uhoh. Wait... EXCEPT the egg McMuffin is so hard I cant eat it. Its dried out completely. I think if I had a baseball bat I could use it as a ball and sling it clear to the highway, its that hard. Taking my order back inside the lady appologized and told us they must have been sitting there awhile, uhh yes I would agree on that. She yelled at the cook. The cook made us fresh ones. I dont mind waiting for fresh ones, thought that was why we pulled up and waited for. read more

McDonald's - Mcmuffin - Fast Food Near Me - Locust Grove, Georgia

Stopped here to pick up breakfast on the way from Atlanta to Macon. Construction is currently being done here, so signs tell McDonald's customers where to go. Only one of the two drive thru lines was functional, since only one speaker was available. Placed an order using the speaker. The employee took our orders quickly. The same employee was at the first window, and he took payment quickly and efficiently. He was wearing a face mask, was very friendly and had a positive attitude. Drove to the next window. The face masked employee at that window wasn't welcoming and asked us if we ordered a cup of water. Yes, we did; however, that wasn't all. The employee then asked what we ordered, and we told him two hash browns, a sausage, egg and cheese McMuffin and a bacon McGriddle. He disappeared for a few minutes, then handed us a cup of water and the food. Other than the short delay and confusion on the 2nd employee's part, everything was good. The food was hot and the order was complete and accurate. read more

Not exactly living up to the cleanliness that I've come to expect from McDonald's. Walked in and left without ordering anything. Didn't even want to touch the doors. read more

No matter what McDonald's we have been to...service always sucks and this one is no different. They had no sign saying they were only taking orders on the kiosk until after we were standing there for a while. I heard them say speaking of another guy that was waiting...I don't know what that man is waiting on. He was waiting to order because we didn't know they weren't taking orders at the register. Plus we waited forever for our food. The workers are always rude and show that they don't want to be there. Honestly I wouldn't be upset if McDonald's just went out of business. read more

Displays a big banner that says "Owned by a veteran." Staffed by unkempt children. Bathroom was flat-out disgusting, and I found a baggie of white powdery substance in the changing table. Baby powder? Probably not. Nightmarish parking. No thanks, never again. read more

I ordered my food and I repeated three times that I wanted to order large fries when I got to the second window my large fries were not in there the man at the window instead of being nice and trying to help me I mean he was nothing he could do I had to go back around and order my large fries I talked to the manager and she was not helpful at all I was willing to pay for the fries but again they said I had to go all the way back around in order to the large fries I would understand if it would have been my fault but I was wrong for the price very poor customer service read more

When you are on the road and have that specific craving for McDonalds and you need it right now... this is not the McDonalds to stop at. Pros: friendly staff Cons: exceptionally poor quality and service. Wait time for my order of a quarter pounder meal, cheeseburger meal and fillet of fish meal was 18 minutes. The average wait time for an order during my visit was approximately 15 minutes. The restaurant was properly staffed however the operation was very inefficient. Pass this one up and hit the next MCD just down the road read more

McDonald's - Locust grove and I-75 - Fast Food Near Me - Locust Grove, Georgia

Come on guys.....I come here 5 days (sometimes 6 days) a week to the drive-thru for "1" large coffee & "1" large sweet tea. I know it's not much but that's what I get everyday and occasionally food. This is part of my daily routine. Some mornings, exact change or card only, some mornings, no large cups, some mornings, no coffee so I pull up and wait and get it within a reasonable amount of time. One morning when it was brought out it had cream in it, I told the girl I ordered BLACK and she said that's all they had and I would have to wait longer for them to make more if I wanted black. One morning, pulled up and had to wait 15 minutes for them to bring me change. One morning they didn't have coffee at all...and so on. THIS MORNING, COFFEE had to be made. I was told to pull up.... I waited 17 minutes while watching in my rear view mirror as people were handed what appeared to be, large cups of coffee out of the drive-thru window. (Based on what my large cups usually look like), I assumed it was coffee..... I FINALLY JUST LEFT !! $4.20 a day doesn't sound like a lot of money but it is to me. AND, I make an adult decision to treat myself to that every morning. When you over look things for so long, it no longer feels like a treat....it becomes a chore. I am however, truly disappointed !! With the cost of food and things these days, more companies need to remind their EMPLOYEES that eating out is a TREAT and however small it may be, it's something to look forward to. Debbie read more

SO dirty. Only went in because the grandkids wanted to play and use their gift cards. Not one clean table in the place. Food all over the floor. O viously had not been swept or cleaned in days. Went to ladies room for soap and paper towel to clean our table. One roll laying on the counter, no toilet paper at all. Never coming back here. Eeewwww. read more

Had to pull up to get my food because it was taking too long. After that it took 20min to get my food. Everyone inside and behind us was getting there food ugh, but not us. Ugh read more

Arrived at the store at 5:58am. A nice older McDonalds employee said come on in, we are just about to open. I needed to use the restroom anyway. Walked in and a male McDonald's employee was cleaning up the men's restroom. I asked him if it was open but since he had AirPods in his ears he didn't hear a word I said. Attempted to walk past him to use the stall since his sweeping was already past that and he then finally said "it's closed". Walked out of the restroom and was scolded by the "cashier" because they weren't open yet. Told her fine, I'll go somewhere else. Have a blessed day! read more

Came on a Saturday morning around 7am. Amazing service and super fast. The folks were super nice and professional.

The food was good and fast service once you get someone to check you out at the counter because the kiosk didn't accept payment. Bathrooms were dirty, smelled awful, garbage cans overflowing. It's an updated store but it seems like no one is trying to maintain it. Their General Manager was working this morning but she was not helpful. read more

I just came from here there very rude in the first pick up a light skin girl got mad once I asked for jelly and through it in the car 9:30 am April 21 never will I come here again read more

This is by far the WORST restaurant I've ever visited. The guy sweeping the floor in the dining room proceeded to then sweep the top of the table with the same broom! This place should be turned into the health department! Slow service, a lot of unavailable items and can't get an order right either. Did I also mention that it was cooler outside than in! The play place was VERY hot and floor was sticky! SHUT IT DOWN! read more

PSA- GET YOUR RECEIPT, DON'T Leave the window until you count your change. As math goes a $15.81 dollar charge with a $50 bill for payment should yield $34.19 on change. Didn't get my receipt- MY mistake. I received 30.25 in change. The "manager" checked the register and said it was ok, not over - DUH!!! It's not about the money, I've tipped a drive thru window employee before - that's just shotty business practices and terrible customer service. read more

Worst McDonald's ever!! Waited 30 mins for 2 meals and when I went in they hadn't even started on my order! I tried to give them 1 more chance but customer service is horrible! It's a shame that I have to drive 20 mins away to get some McDonald's and this one is less than 5 mins away. ALL the fast food restaurants right off the exit are all the same! Horrible customer service and they will mess up your order!! read more

This is a unfriendly store not one person looked happy to be here. The store was dirty,( not a clean tea in the store) needs some training here. Let my 2 year old grandson out of the play place. Slow and I mean slow a turtle could of passed them. Was hoping it would be better have not been here in awhile this is why read more