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    Zaxbys

    1.7 (18 reviews)
    Open 10:00 am - 11:00 pm

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    I was pleased to see the "REopening" sign when I walked in, because this made me believe that the atmosphere and service would be top tier. I well let you know now that I was very wrong. The first thing that I noticed when I walked in was how the trash cans were overflowing and had not been emptied in what looked like ages. We waited 8 whole minutes before an employee took our order. I was entertained when I saw that the employees were acting out one of my favorite tales, the tortoise and the heir. In this reenactment, they were the tortoises. Once my family and I had ordered, I waited near the counter for my food. I waited there for 20 minutes. My water tasted like powerade, the cheese bites tasted old, and my chicken was tougher than a hike up Mt. Everest. The only reason I am giving y'all one star is because the fries were pretty decent, but it it's pretty hard to mess up fries so that's why yall are getting one star. I could tell that the customers around me were getting frustrated as well. The sweet tea had not been refilled, and the bathroom was all out of toilet paper and paper towels. The ice machine was broken so I am now trying to enjoy a lukewarm diet coke. This diet coke tastes like the Sahara Desert. All in all, my family and I are quite disappointed, and feel robbed. We did not even finish our meals, and we left unsatisfied. Zaxby's is going in as the lowest ranked fast food restaurant, tied with KFC. I will not feel remorse if and when your restaurant closes. Call me a Karen, but I am just speaking not only mine, but also every other customers mind. Below is a picture of people putting their trash on a different surface because the other cans were full.

    Fries
    Brittney M.

    I'm guessing we have to start asking for seasoning on the fries because there was absolutely no seasoning on the fries. Even though the fries were fries they were kind of burnt and just tasted bland do to no seasoning. Just a suggestion maybe the employees can start checking with the customers to see if they want seasoning or not before they realize they don't have any when they're already gone.

    Blackened Blue Zalad ( using napkins to get all water out ). Yuck
    Daniel G.

    I eat at Zaxby's at least once a week. I always get a Zalad. My Zalad was full of water and took away from the taste. I had to use napkins to try to dry the lettuce off. Please please please drain lettuce after washing it. This didn't taste good

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    6 years ago

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    20 days ago

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    Evan C.

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    6 months ago

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    Evan C.

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    1 year ago

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    Evan C.

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    2 years ago

    Drive-through is very slow. It's taking almost 30 minutes to an hour to get my food. And the food wasn't very good either.

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    Evan C.

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    1 year ago

    how can y'all be soo slow and there's no one in your parking lot. shouldn't take 30 mins for an order

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    Evan C.

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    2 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    Zaxbys - Fried very hard bone piece in my salad

    Zaxbys

    2.5(32 reviews)
    0.0 mi
    $

    This place is a joke! Drive through was backed-up. Went inside and ordered and literally waited 20…read moreminutes for a Chicken Sandwich and Loaded Fries. The girls working the front were too busy having the cook make their food. I saw five different customers coming back in because their orders were wrong. I was told they were waiting for the chicken to cook for my order then they said they were waiting for the bun. This is what happens when you have young kids trying to run a business or better yet, they are about to run you out of business. I'm totally shocked to see what store has become over the past couple of years. This use to be a great place, but it appears that someone isn't really concerned regarding the way business is being done. I ask that the people in Locust Grove challenge this store to maintain a higher standard. Maybe it is time for a Raising Cain's or a Guither's to be built in the lot beside Wal-Mart. We vote by the almighty dollar so maybe it's time to send a message. I really hate this due the fact that I dealt directly with the manager, district manager and corporate for this store and built a good relationship between them and our local high school. We even had this store coming to our athletic events selling Nibblers. This relationship was great the school, community and Zaxby's. I can only say this is an embarrassment to those who were running this store several years ago. I challenge Zaxby's to contact and discuss this we me and my 30 minute wait time. I understand they pride themselves on not being just a regular 'FAST FOOD' place, but tonight you lost more than a customer - You lost the a person that really fought hard to get you in the local school and events that made our community love the old Zaxby's!

    Service way too slow while having an abundance of staff. They looked like the walking dead…read more No straws, napkins, paper towels in the bathroom. How do they stay open. Zaby's corp send help!

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    Zaxbys - If you see all the order, know that is was because they were unprepared to handle orders.

    If you see all the order, know that is was because they were unprepared to handle orders.

    Zaxbys - Uneaten "wing"

    Uneaten "wing"

    Zaxbys

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    Zaxbys - chicken_wings - Updated May 2026

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