If you know me, I review restaurants based on their "category" so of course I'm not comparing McDonalds to a Chef's Table. I'll compare it against its peers of other fast food joints. This particular location is sub par. The employees are hit n miss on service. More than often the food order will be wrong or below standard. Customizing your order sometimes helps but is not a guarantee. The dining room is also hit or miss on cleanliness. We have never really seen it sparkling clean. Now we have more options and have been visiting the others when craving fast food because they are better in all areas (food, service and cleanliness). This location needs to step it up now that competition is around! read more

McDonald's - We tend to come for breakfast as the least offensive meal - Fast Food Near Me - Land O'Lakes, Florida

I came into McDonald's I trusted them. Then they told me I couldn't bring my service dog back in and I was making it a habit to hang there I buy food .my wrights was violated read more

Not only did I wait and watch 4 cars behind me get their food...when I did finally get it, it was missing the dipping sauce so again I sat there and ended up knocking on the window for someone to come...finally a girl came over and handed me a sauce after I told her there's none in my bag, I asked for one more and it was like the worse thing I could of asked for. She was very rude about it. No reason for rudeness to paying customers. read more

I ordered a McDouble Value Meal tonight, took my first bite and had a nasty dark hair attached to a pickle. This location has gone to complete crap the last 6 months or so. Everytime we order through the app quality is the absolute worst!!! Screw you McDonald's!!!!!! read more

I would give no stars if I could food was cold cold cold for Breakfast it was slow maybe that was the reason

It's McDonalds so I'm not reviewing the food. Most are very similar. However this location was terrible. They had not cleaned the grill in a while because the burnt scuz was on my burger. Dining room was empty (no customers) and FILTHY! Seriously can't even run a broom over the floor. Staff was inattentive and more interested in playing grab ass in the back than engagement with a customer. The young lady in the blue hoodie behind the counter had a horrible attitude when I politely asked for ketchup (because the two dispensers were empty). The store managers should be flogged for running a store this lazily. Don't bother with this location. read more

Horrible product. Less than 1 star! Literally the worst filet ofish I've EVER had. The product is below average, tiny, about two inches diameter. Dry, And just overall an awful product. I'll stick to only ordering fries, as that seems to be the only reliable product McDonald's is able to produce. read more

McDonald's - Supposedly it's a Double Filet O Fish - Fast Food Near Me - Land O'Lakes, Florida

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The place is filthy! We were the only people eating in and every table was filthy. We had to ask for someone to clean the table. The floor was littered with food and garbage. The kicker..multiple employees hanging out in the back doing absolutely nothing. Food quality is poor. Fries weren't hot. Now I know why I have t visited in over three years. Do not recommend! read more

Zero stars. Horrendous service. Everyone is clueless 12 min wait on 2 hash browns and a 15 min wait on a bacon egg and cheese biscuit meal and then wound up getting a sausage biscuit. 4 wrong mobile apps drive throughs. I know, "just don't go back.." read more

Every time I come here after I work long and hard shifts and I'm off at 3 AM and I just want food. They always tell me that their system is down or that they can't serve me certain foods or they only take cash. I've been there at the same time for almost 5 days in a row and it keeps happening and it's bullshit. Get your act together and stop being lazy. It's your job. read more

So we ordered ahead of time around, 10:44 pm with the intention of actually getting what is called fast food, several cars have already passed us and it doesn't take more then ten minutes to make the small pies. It's been about 30 mins and still haven't left, one of the most undesirable experiences and services I've ever had to deal with in my life it's honestly disgusting we didn't even give them an attitude or anything it's sad to think people would even do this, finally leaving and it's 11:25, no we are sorry nothing overall I hope they get there act together, if it were me in the drivers seat they would get an ear full. read more

Use the app it saves you a lot of time and money. Don't forget to check out the deals and customize what you order.

Worst service. Always gets your order wrong. Missing items Food is mostly cold. Hot apple pie was barely room temp. Like it just came out of the frig Burger meat on a quarter pounder was brittle with no flavor Young kids thinking this is a play area where sunglasses while cooking. No sanitary measures. Manager was non existent Do yourself a favor and pick another option. This place needs an overhaul from leadership to processes. read more

I know this is McDonalds fast food and not a fine dining establishment, but after what I saw this weekend, I had to write a review. My husband and I have been extremely disappointed with this location for a very long time now but since it's very close to our home, we will visit occasionally when we need something fast and quick. But this was the last straw. After countless times of being told they had run out of meat, or 30 min wait times at the drive-thru... the state of the dining room on Saturday had me nearly speechless. Overflowing trashcans, piles of food and wrappers stacked by the beverage station, trash all over the floor. On this particular visit I placed a mobile order and waited 15 minutes in the curbside spot for it to be brought out before going inside. read more

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I have been around a long time at 73 years of age. I have eaten at many resturants in the US, in the service and overseas. Today I have had the WORST experience at my local McDonalds in Land O Lakes, Florida on the corner of 54 and 41. I was there after Christmas shopping with my four year old grandaughter and 11 year old grandson, down here from North Caroline with our son and his wife. We had hit the stores to get their Christmas presents to take home with them for the last 3 hours. We were all hungry and they wanted McDonalds. We went in and places a $38.54 order. Got our number tag for our table and the young girl at the counter said it would be right out and brought to our table. It was not a busy time, 1:34 to be exact, we waited 15 mins or so, no food. Went up to the counte and the same young girl asked what I needed. I said I was waiting for our order, she said she would check on it. Went back to our table, waited 10 mins, still no food. Grandchildren getting antsy, I steamed. I went back a second time with the receipt and same young girl and said "hello?" whats with the food? left her the receipt, went back to our table. 10 more mins, still nothing!? Went back a third time, saw my receipt sitting on the counter, no tray being set up with my order! Saw two people at a nearby table, who looked like McDonalds higher ups. Asked and she confirmed, told her the situation and left her with the receipt. About 7 to 10 mins later out comes a man who I assummed was the manager with our food. He aplogized for the delay and said if we come back tommorow he would comp our meal. STEAM out of my ears! I just told him I would not be back tommorow or ever again! I told him to just leave, I could not talk. With the lenghty delay of about 35 mins, he DID NOT even the time to check the order for accuracy! No apple juice for my grandauther, no dipping sauce for my wifes nuggets and the audacity to ask us to come back tommorow! Oh! of course, we eat here every day! Butt head! Before anyone ask, YES I have worked in the service industry since I was 8 years old! I grew up on the site a motel, trailer park, restuarant, that my parents owned. I worked in the resturant till I went into the service at age 20 for 4 years. I have worked and managed two McDonalds in the 80's, a Pizza Hut, I owned my own pizza resturant, was a hardware service tech for IBM for 23 years, work again at Dominoes after I retired, went to work in the medical field for 5 years and over the last 6 years I have my own landscaping/ repair business! I know what good service should be, and expect it when I go where it is required. For a manager to serve a meals in FAST food resturant, 35 mins AFTER the order is placed and NOT check the order for its correctness and then to offer me a comp meal the NEXT day!? Like its and every day stop?! DAMN! How stupid can a person be?! If it was me anytime in any business, I was in, I would have comped the meal then and there! Forget the next time! This is NOW! this is what determines ANY possible return business. HE BLEW IT! I will go out of my way to AVOID this McDonalds in the future. I will drive 10 miles the other way! TACO BELL, Burger King, Wendys! They lost my business because of his treatment. It may mean nothing to him, but it does to me. The biggest dummy, the worst manager of any business I have ever had to do business with. The address of this McDonalds is 2420 Land O Lakes Blvd, #6719. The receipt does not show the name of said sad manager, but BAD should be his name nor receipt number other than ticket number 243, locatoe 23. 12/04/2024 , time 1:34. Robert Mancuso, read more

I'm a DoorDash driver and I had to wait more than ten minutes just to get the woman's attention which was also a MANAGER and when she came to the window she was still texting on her cell phone. Meanwhile I kept seeing people coming and going while I was still waiting on the last window like she told me , approximately 5 cars were attended before she even started with mine. (Mind you the DoorDash should've been done by the time I arrived or at least in process)The order was a medium meal that shouldn't take long to make and I saw her taking her time walking around doing nothing taking longer on what seem to be on purpose. Apart from it all she was also very rude and wouldn't even give me her name and when I would ask for it she kept closing the window on my face, she wasn't wearing her name badge. I got a bad rating on my time just because she wasn't doing her job.... Definitely the worst experience I've had and that says a lot given that it's a McDonald, she could've had the common decency to do her job knowing that it was costing me mine. If I could give 0 stars I would read more

McDonald's - Fast Food Near Me - Land O'Lakes, Florida

Skip McDonald's and starve. Why did I even bother buying it...I don't know. The food is ass. The crew is stingy and the service is bad as well read more

McDonald's - Their stingy with sauce and Night Shift consistency has hard cold food I personally wouldn't come here cause the food sucks - Fast Food Near Me - Land O'Lakes, Florida

worst McDonald's I've ever been to. I've worked at multiple different McDonald's in my life and even knowing what goes on behind the scenes this store is hands down the worst and there is NO justification for issues I have seen arise here. first of all, I always speak into the speaker loudly and clearly (because I know the headsets can be hard to hear through sometimes) and still everytime I order, especially in the evenings the same lady usually takes my order and I have to repeat myself multiple times. second, I walk in tonight to order one item, a McFlurry. it was 9:15 when I went in to order. Sign on the door says dining room closes at 10 or 11. (I forget which exactly but it shouldn't matter because I was there at 9:15). I am ignored at the register at first, which I've come to expect at this store; I was finally greeted by a crew member but then a big light skinned dude comes around the corner with a shitty attitude and informs me in an extremely loud and confrontational voice "dining room is closed" before he walked back behind a corner. I stood there for a second, confused as to why he yelled at me like that when I was being nice and patient to the employee there. I asked her if I could speak to a manager and was informed he was the manager. I then told her (still in a polite tone) "it might be a good idea to put a note on the door or lock it so you don't have customers come in and actually be upset" about that time as I am walking out I hear the employee telling the manager this and him reply calling me a "bitch". I walked out, without saying a word, however it is beyond me that the general manager of this store has such incapable people in shift manager positions. The man who was the manager on this shift clearly was not fit to be a manager, if for no other reason just the way he talked about me to an employee. I was not upset about the dining room being closed at all, but as a former employee of another McDonalds in the area I knew how customers can be and was trying to simply save the store a complaint. The final issue I have here is EVERY single time I order something (from a burger to ice cream) there is somehow always an issue with the way it's made? My go to order is a cheeseburger (only ketchup and pickle because I'm allergic to onions) and I always make sure to ask when I'm ordering for the 10:1 without onion BECAUSE I'm allergic and it ALWAYS comes with onion?? I'm not sure if the management here sucks or if the crew just needs more training but as I stated earlier in my review even as a former employee of a McDonalds that was ALWAYS busy (200+ cars per hour on a regular day) I find the issues I have encountered here insane and not able to be justified. I was a manager at my McDonalds and I was taught if we were closing lobby early to always lock doors and put up a sign, and I was taught the common human decency if I was put in a situation such as he was with me to at least handle it in a more civil manner. If there was no till in the drawer he could've at least said "I'm sorry maam but all of our registers are shut down for the night and we can't accept payment here, but we'd be happy to serve you in drive thru" it's as simple as that. Very disappointed and won't be returning here. read more

We have been to a number of McD's throughout Hillsboro and Pasco counties over the past 20 years or so. Most are average ratings due to long waits for luke warm foods. But ... I will throw out props to the McD's in Dade City on hwy 301N. They have always been quick, good hot food and pleasant workers. 4.5 stars to that location. What's their secret? read more

This place is absolute garbage. They take forever and always manage to screw up the order in some way. This evening I ordered a hot fudge sundae that they put all the hot fudge at the top and failed to secure the lid, so it melted all over my truck. read more

McDonald's - McDonald's Garbage - Fast Food Near Me - Land O'Lakes, Florida

Worst McDonalds EVER!! Don't waste your money like they love to waste people's time. One thing they are consistent about is to have you waiting and to mess your order up. On top of the that no one takes accountability for the mess ups. So you either deal with it or spend your money elsewhere. Each time I say I'm going to give them another shot they fall short every time. This is the last time? -100 read more

I would give no stars if I could. Went there today 12/10/23 around 12:00-12:15pm and not even an hour later there were two fraud transactions on my credit card. This is pathetic and sad. Do better McDonald's. read more

This is one of the worst McDonalds. The one at 54&41 equally as bad owned by same family. It has been horrible for years pre Covid. McDonalds has a reputation for their the ice cream machines always down. I don't think they have ever worked but twice. I go here for the milkshakes for my son. No one wants to clean anything. My son even said their happy meals are disgusting. They are the only fast food place near here so no competition. Even when you order on the app they take forever. A few of the employees have been polite. The Coca Cola is the only thing that taste good here. read more

These people act like they don't want to even be there, don't nobody care about your problems everybody is going through something nobody has time for attitude while picking up food, if you reading this just go to Burger King down the street they're always kind and never trying to rush you out read more

I HATE this place!!! They're always lying about their ice cream machine being down!!!! There are pregnant women out here craving milkshakes and they always LIE about it being down! It's literally ALWAYS down!!! How is that possible?!? LIARS!!!! I HATE THIS MCDONALDS! I will never come back again. read more

Dirty dining room, staff doesn't care, terrible management. Never any ice in the ice machine and never any sweet tea.

Horrible service mostly at night when the manager is there doors locked no way to pick up food from app food is cold and poorly made

45 min line is unacceptable. Then, the worker comes to the window with the wrong order. I understand being short staffed but if you are lacking employers at least be nice and accommodating read more

By far the worst Mc Donald's. I understand don't expect much, it's Mc Donald's, but this is one to avoid. Just ate a dry burger with beef jerky for patties, cold unsalted fries and a flat, no flavor Dr Pepper that might as well have been soda water. There is no consistency at this location. Last time fries were so salted they were inedible. Typical food that's slopped together is the norm here. However, the most incredible thing is try to go after midnight and order. They will tell you "we have no meat"! Happened twice now that "they have no meat" after midnight... at a location that is 24 hours! That blows my mind. We were excited when they built this location... now I'd rather they just go out of business and maybe a Wendy's, Taco Bell or Burger King can replace it. Please. read more

Always lying about the ice cream machine being down!!! I'm so over it. I live by this store and will never return!! Your ice cream machine is down every day?!?! I think not!!!!! read more

Waited 15 mins for 2 meals and a happy meal for my fries to be cold and not even full. Best part was my coke as always. read more

McDonald's - a hand holding a box of french fries - Fast Food Near Me - Land O'Lakes, Florida

They sent me a sprite and a coffee for 19 dollars! When you call they tell you to call the app, when you call the app they tell to call the restaurant! read more

If I could give this McDonald's less than one star, I would. I don't think there is a time that I have gone into this McDonald's or through the drive-through and received a correct order. The employees are generally rude and intolerant especially while we are going through this COVID-19 issue. A restaurant chain like this should have it all figured out and they clearly do not! Obviously, their two star rating is indicative of the type of service that I received and I am assuming the rest of the public received from them. read more

I don't know if they pay the inspector to look the other way or the county personnel are to lazy the recycle employees but this restaurant is so dirty. Everywhere you look is dust, dirt and greasy spots on tables, counters, soda station the floors looks like the never see a mop or a good sweep. I bought lunch once but never again. read more

We ordered a happy meal with a cheese burger with no mustard, and pickles. But they gave the pickles. Also we ordered a quarter pounder, and they gave me a cheap $1 cheeseburger in the quarter pounder box. This is the worst McDonald's in the world as well as the 2 McDonald's in Spring Hill read more

Went to this McDonalds for the first time this week. It has to be operated by the same idiots that own the one on Land O Lakes BLVD and 54. They got the order wrong. Then put one of the 2 for 3 dollar burgers in the bag. Talking to others, this happens regularly. Makes one believe the franchisee encourages this to maximize profit. They do this at their other location. They also extend their fry oil, that's why you will get frys that taste like burnt old grease. The burgers were cold. Ended up getting sick shortly after eating. The fries were nasty. I've had pretty good McDonalds in other states. The franchisee that has Land OLakes and other areas really gives McDonalds a poor reputation. When you tell them how bad they screw up, you get a coupon for a small fry.... they are a joke. Looks like I'll be writing off this location too. My Donald's should take note that the only reason why the location will do well is there isn't much drive thru competition around. read more

No never, my mom is vegetarian she asked for no meat on her cheese and egg they gave her meat. And then when they gave her the correct order there was a white hair in the food! And the food is cold when you get it read more

0 stars for this location. They can never get it right. Today I ordered two big breakfast with hotcakes, among other items and not only did I not receive utensils to eat it, there was no syrup, no Jam for the biscuit or butter. How are you supposed to go through a drive-thru and eat your food with no utensils? How can you eat dry ass pancakes with no syrup? Not to mention the food was cold by the time I get home. Every time I go to this location they either mess up my order, neglect to give me items in my order, and neglect to give the condiments that go with an order or condiments that you asked for. I fill out the survey every time and it never gets better. Next time I will go to the McDonald's on the other side of town because this one is an epic failure every single time. I am not exaggerating, as every single time they screw something up. They must have a hard time getting people to work there that have common sense and a brain. read more

Worse service ever. The first woman taking our order was beyond rude and didn't have any patience whatsoever, we pulled up to the first window to pay and she wasn't wearing her mask it wasn't even a proper mask it was one of those ones for fishing or for being outdoors. That shit was laying at the hilt of her large neck and as we were paying she was taking someone else's order and still being rude and snappy. We ordered two cokes one sprite with no ice and buy 1 get 1 10 piece chicken nuggets and two number 7's( two cheese burgers) one order with cheese and the other without, they gave us all cheese burgers and we told the second woman (who was speaking to us like we were children not paying attention) and she handed us one saying it was a hamburger- IT was a CHEESEBURGER. We only got one hamburger and 4 cheese burgers. Same with the drinks! We received two diet cokes so we told her and she gave us a another coke this time it was correct but had ice in it. DONT GET ME STARTED ON THE NUGGETS! THEY WERE HARD RUBBERY AND JUST FELT LIKE OLD NUGGETS HEATED UP. The first woman ended up not putting in the deal and just made us pay for two 10 piece nuggets. To conclude this review we all feel sick after eating those hard old nuggets and want to throw up. I wish I could leave zero stars. They are beyond lucky I didn't get their names because they should be fired immediately. read more

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This is the second worse McDonalds in the area. The only reason it's second is that the bathrooms aren't as filthy as the one in Lutz, but the food is prepared with little to no pride at all. I now avoid this restaurant because my money is worth more than their food. read more