Cancel

    Open app

    Search

    McDonald's

    2.0 (224 reviews)
    Open 5:00 am - 12:00 AM (Next day)
    Updated 3 months ago

    Order McDonald's Takeout or Delivery

    McDonald's Photos

    MCDONALD'S ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Dogs allowed
    Good for kids

    You might also consider

    Recommended Reviews - McDonald's

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Seriously the worst McD I've experienced. They are super slow and unattentive. Ordered an app order for curbside. Literally waited 20 min for the order. Had to go inside to get it. Only to find out after I got home, the order was wrong and had to throw it away. Good job McD Ladera. You guys suck!

    This is a over $5 large fry, 1/2 full.

    As someone who worked 16 years for a fast food competitor of McDonalds, I know a thing or two about great service. I understand constraints in labor, dealing with the general public, etc.... But getting the right order and the value of your order can still be accomplished. The last 2 visits have been poor at this location in Ladera Ranch. I went through the drive-thru the first visit and as I drive away discovered my soda was wrong after confirming it twice. I parked and went inside only to have to wait to get it correct because they were paying attention to the drive-thru and not the counter. My most recent visit had more order completely wrong at the pay window, (not mixed up with another, wrong on mine). After the first window fixed it I got to the pick-up window and was handed my order. The sandwich was fish (I dont eat fish) and you can see by the picture the large fry I got, 1/2 full. At the prices they charge this is just unacceptable. I complained to corporate in an effort to not go public as Ladera is a small town, and corporate just said they can handle it at the local level. I asked willl someone be contacing me and the letter I got back was exactly the same. So, they, corporate doesn't seem to even care how theu operate and when poor service happens all ths time, good luck. I hardly write poor reviews, so if I take the time to do so it's buyer beware.

    Ts'ong W.

    Shungo the cashier simply won't look at you when you ask for a cup for water, even get pointed out he will still refuse. Here is the number of manager give me for reporting the incident to their 'corporate' and here is his name. Have everything video record, will make sure everyone knows about my experience.

    Food.
    Bob S.

    I love this place very much because it has delicious food, nice service, and neat ambiance.

    Hotcakes and bacon

    Went through the drive through and this isn't the only time I've had this problem at this location. We ordered hot cakes with a side of bacon and not only was the food cold but the portion size was so terrible

    Large McDonald's Cafe Mocha
    Mama Z.

    For a Sunday Night - Great Quality at the Ladera Ranch McDonalds (BIG MAC, fries, hamburger, and Chicken Nuggets were on point) Everything was fresh. However, the LARGE Café Mocha turned out to be "Less Than Large"! When I asked the cashier about the cup being half empty, she said, "That's the way we make it!" Pretty sure that Ladera Ranch, Starbucks (across the parking lot) would have filled the cup up! $4.00 for half a cup of McCafe coffee is a crime! But I couldn't get a BigMac and fries at Starbucks . Cheated.

    $36.13 for 4 McRibs , 2 small fries, 1 small hamburger and no drinks

    See all

    Photo of Mia S.
    0
    17
    4

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    I can say they are always super welcoming and go beyond any other McDonalds establishment I've ever visited, and I've been to many lol

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Judy S.
    53
    40
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dianne B.
    262
    37
    10

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mai T.
    30
    68
    4

    11 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of danny L.
    156
    41
    23

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim J.
    0
    64
    1

    11 years ago

    Very slow service specially in afternoon. Long lines. They move slower than molasses.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leo G.
    35
    104
    4

    11 years ago

    How is it possible to run out of BBQ and Sweet and Sour Sauce? How am I supposed to eat my nuggets!!!!!!!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike D.
    23
    10
    0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 6 of 6

    Ask the Community - McDonald's

    Review Highlights - McDonald's

    Nowadays, it's just a long line of cars going through the drive-through.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Fast Food 31,306 times last month within 15 miles of this business.

    Verify this business

    Lola's Cafe - Lolas House Salad

    Lola's Cafe

    4.3(919 reviews)
    0.5 mi
    $$

    We came upon this lovely cafe thanks to Yelp as we searched for a dog friendly spot for a quick…read morebite. It was busy with customers and we had to wait for a bit. However when it was our turn to order -we were met with a kind smile and genuine interest in our pup. As such we were made welcome and that's a big plus! We ordered sandwiches and coffee - delicious and fresh. The server who I believe is the owner came with free turkey bacon for our pup who is also named Lola. He shared that they have a portrait of their Lola on the wall and was with them for 17 years! Should have taken pics of the food but I will leave with a pic of our Lola

    When you go here, it is such a warm atmosphere, you don't want to leave! This place is truly…read moresomething special. The food is consistently delicious, and the pastries are absolutely amazing--always fresh and hard to resist. What really sets this place apart, though, is the service. The owners, Matt and Ava, are often there themselves, making sure everything runs smoothly and that every customer feels taken care of. They are incredibly warm, personable, and genuinely invested in creating a great experience. I've had the pleasure of watching Lola's grow over nearly a decade, and it's been amazing to see how they've built such a loyal community. They're not just a local café--they're part of the neighborhood, always involved and making everyone feel like family. I'm a very happy, loyal customer and can't recommend Lola's enough.

    Photos
    Lola's Cafe - Drink menu

    Drink menu

    Lola's Cafe - Waffles with fresh fruit and whipped cream

    Waffles with fresh fruit and whipped cream

    Lola's Cafe - Lemon bar and coffee

    See all

    Lemon bar and coffee

    Paris Baguette - Store front

    Paris Baguette

    3.9(72 reviews)
    0.2 mi

    Honestly, this place probably doesn't get enough credit so here's the real 411: The best Lavazza…read morecoffee, seriously delicious sandwiches that are always super fresh, and of course a variety of legit always fresh pastries, both sweet and savory. If you haven't visited, you're missing out. Also, Farah, Evan, and the crew here are top notch and take great care of me as a regular. Most days my coffee is already at the counter by the time I make it to the register. Nice job guys.

    I am writing to report a very disappointing experience my family and I recently had at the 25612…read moreCrown Valley Parkway Ladera Ranch, CA location. The evening before my brother's fiancée's birthday, my parents and I visited the store to order a cake for the celebration. We were assisted by an employee named Aiden. From the beginning, he showed little to no customer service--there was no greeting, friendliness, or engagement during the interaction. Despite this, we continued with the order and specifically requested a fresh cake to be picked up the following day at 3:00 PM. The next day, when my mother and brother went to pick up the cake, my mother noticed that the display cake that had been in the case the previous evening was no longer there. She asked Aiden if the cake he gave them was the display cake. Instead of responding, he simply stared at her and did not answer the question. My brother also noticed the lack of basic customer service and found the interaction very strange and unprofessional. Later that day, we brought the cake home and served it during the celebration. As soon as we cut into it, everyone noticed the cake was very different and tasted horrible. It tasted stale and dry. The strawberries were very mushy and smelled spoiled. None of us finished our cake slices and still have a large portion remaining. The following day, I called the store to explain the situation. A female employee answered the phone and told me she was busy with customers but would call me back shortly to sort out the issue. About 30 minutes later, I received a call back, and it was Aiden again. I explained everything that happened, but once again he showed no concern, empathy, or professionalism. When I asked about my mother's question regarding whether the cake was the display cake, he claimed he "didn't hear" her question. He did not apologize for the experience and simply offered a free slice of cake as compensation. My family and I have purchased cakes from this location several times before and have always enjoyed both the quality of the cakes and the customer service. In fact, my family has owned restaurants and businesses ourselves, so we understand very well how important customer service and quality are in the hospitality industry. This is not the way customers should be treated, which is why this experience was so disappointing to us. This is the first time we have ever had to complain. We were very surprised that a cake we specifically requested to be fresh tasted bad and have been displayed for days. Aiden also mentioned that cakes and pastries can remain out for up to two days, which was concerning given the quality we experienced. We truly loved this location and had always enjoyed coming here in the past. Unfortunately, what could have been a small issue turned into a very negative experience due to the lack of professionalism, communication, and customer care from the manager on duty. Because of this experience, my family and I will no longer be returning to this location in the future. I hope this issue can be addressed so other customers do not experience the same situation.

    Photos
    Paris Baguette
    Paris Baguette
    Paris Baguette

    See all

    OniGuru

    OniGuru

    4.5(135 reviews)
    0.2 mi
    $$

    So stoked for an onigiri place in south county. Kid friendly and cooked fish in generous portions…read more I tell my kids this is like the perfect Asian sandwich - rice, sea vegetable (seaweed) and fish (they have meat options too). Easy to eat - it's wrapped in a triangle like a sandwich and easy to pack. We also had the shrimp bowl, salmon bowl and tuna bowl. All delicious. My son wanted to come back and we got the Korean bbq bowl too Lastly bonus for the store taking online orders, responding to texts, and being very kind when I was lost and couldn't find the place and had to come back the next day to get my food. They were so gracious about the whole thing. Plus they are next to Oslo Coffee, which is another great spot so all the more reason to go there. Plenty of free parking too, and they're open late unlike so many places nearby.

    We had a pleasant experience at OniGuru. It was about a little over an hour before closing yet the…read moreserver was very sweet and helpful. She brought our food out to us in a timely manner. The location itself was easy to find and had lots of accessible parking. There was a good amount of seating and a gender neutral bathroom. And there was music playing, some board games, and the place was very clean. The food was great; the onigiri had a solid amount of filling and the rice was perfectly cooked and seasoned. The poke bowl customizations were great and also a solid grab. The prices were affordable and I recommend coming here for a quick bite with a good amount of variety. The drinks were a but underwhelming, and could definitely use some more of the flavor that they said they were (I.e. lychee, lavender). I would definitely come back again to give their drinks a second chance. There aren't too many good onigiri options elsewhere and their midnight closing time on Friday and Sunday has been very convenient.

    Photos
    OniGuru - Oniguru bar

    Oniguru bar

    OniGuru - Yummy

    Yummy

    OniGuru

    See all

    McDonald's - hotdogs - Updated May 2026

    Loading...
    Loading...
    Loading...