Me and my better half eat at McDonald's at least three times a week here in Kerman and we love it. And our food is always hot and good and fresh and they have good customer service if you are specific about what you want and know what you want and if not they help you out. Awesome people working there. I love it! Thank you!Chicken Nuggets read more

McDonalds - Best looking couple - Burgers Near Me - Kerman, California

Took too long with order pick up and ordered steak breakfast and gave me sausage instead

When the old McDonald's was tore down and the new one was built we had hope that things would change. That's a big negative! It's probably worse now than it was before. I placed a mobile order for curbside pickup. First issue was, customers park in the curbside pickup spots so I had to wait for an available spot. Once I parked I checked in as always. I was sitting there more than 15 minutes already and I witnessed 3 cars arrive after me and get their food before me. I stopped the worker after he gave another car their food and told him I've been waiting nearly 20 minutes and still haven't gotten my food. I told him the cars he just delivered to came after me. He then said our fry machine is not working. That caught me off guard and I said really? He asked for my order number and walked back in the restaurant. Within a couple of minutes he came back with my order and said it wasn't the fry machine it was the fish sandwich that took a long time. I am sure they know some people go to eat during their lunch break. Many people get 30 minutes. Thats roughly how long it took to get my food. They need to have a corporate person go in undercover and see how this restaurant operates. I don't think we will be returning here. Use caution if you go! If you are on a time constraint do not go! read more

Drive-thru pick up order I order two sausage Mc muffins and a plain Mc griddle and got three Mc muffins always messing up on orders. the worst thing is that it was the manager that handed the order to me. read more

i dont think ive ever gotten my order right a single time or they completely forget about me always just me! not to mention the average wait time is 20+ minutes read more

Ask for here got a number and still left my order on counter and did not bring to me Had horrible attitude read more

What is so hard about understanding "No Cheese"??? Every single time I order a burger with no cheese, guess what? It has cheese! It's happened multiple times but yesterday was the final straw. I called and spoke with the manager on duty, Alex, who said it was a communication error. Okay...he offered a apology and said I could return for a free new order and said my name would be put on a list. I go in the next day to collect the order and I told the lady at the counter about the incorrect order and told her Alex told me to come in for a new order. She goes and speaks with him to get his approval and returns with my bag. This is the part that upsets me, as she hands it to me she says maybe you should check it to make sure it has no cheese, with a smirk on her face....Really??? Maybe the staff that prepares it should check! Idiots!! Two stars for Alex as he was polite and professional. read more

4/20/23 Drive-thru! Two soft serve vanilla cones ordered. I asked the worker if he could please make it to go in a cup with a bag and that wasn't a problem. The line was long and moved fast! Paid for the order and the worker was very kind. Next window and that worker kindly handed it over with good day wishes! Appreciated! Great service and he put it together perfectly for me in a bag! =) Thank you! Dinner! Soft serve cones were delicious and enjoyed by me and my mother! Again, great service and delicious soft serve vanilla cones! Highly recommended! read more

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Fries extremely salty. BBQ burger missing bbq sauce and raw patty. Unfortunately this location often messes up orders. read more

McDonalds - Raw meet - Burgers Near Me - Kerman, California

Never review anywhere but the two fast food chains in Kerman McDonald's and carls... and they need to close for a week to fire the staff and rehire. I've worked in food so I know they are just lazy people. Can be dead and they will take forever to answer the drive thru and then send u out to the front and forget about u when it's dead is wild. read more

Do not come here I went to order a spicy mcchicken and this is what i received. horrible service and bad attitude. definitely not worth your money. there is a carl's jr right across from this location would recommend going there to save yourself from a horrible experience. read more

McDonalds - wtf is this - Burgers Near Me - Kerman, California

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I went through the drive-thru and ordered a McFlurry, but the lady said, 'We're not serving ice cream right now.' While we were stuck in line, my girlfriend decided to mobile order it because we were confused. We went inside, and there it was on the counter. Keep in mind, we waited for 10 minutes in the drive-thru. read more

Ordered a double cheeseburger with no pickles light onions and I got fckin pickles in this shit. I'm allergic . Stay away from this McDonald's!!! read more

McDonalds - Double cheeseburger with pickles . - Burgers Near Me - Kerman, California

Lazy asses didn't want to take my order thru the drive thru. They close at 12 but wanna be lazy and close early for no reason

I really love these place's location and ambience but I've stopped going because of the prices. I just went recently and ordered a large mocha frappe and two sausage eggs. it's now even more expensive with a whopping $14+. but I would have accepted that since I was on the go to classes half an hour away. what did it for me for the recent visit in the longest time was the fact they messed up my order. they only gave me one sausage egg. I would have at least accepted it if it wasn't an additional $6 and I didn't even get to eat it. read more

This location Is consistently higher priced than Bay area Mcds For no apparent reason Other than to price gouge locals read more

nothing wrong with this place just a little slow sometimes , one time I waited 40 minutes for a coffee lol

I can't remember the last time my order was correct here. I don't order any substitutions or changes or anything, but something is always wrong or left out of the order. And on top of that it's so slow! I tried curbside the other day and waited well over 20 minutes in the parking spot for the food to be brought out. Maybe a week before that I ordered two chicken nugget Happy Meals and they forgot all the nuggets. This morning, I went in the drive thru and ordered The Big Breakfast with Hotcakes and when I pulled up to the window to pay they didn't even have my order. I guess it wasn't placed when I ordered at the speaker. So I reordered my meal at the window and when I got home ... they forgot the hotcakes. Also my caramel iced coffee was a giant cup of iced caramel milk. It wasn't even slightly tan colored from the caramel. There definitely wasn't any coffee in it. I highly recommend avoiding this place and checking out Burger King instead. read more

Their employees are disgustingly rude and foul. I have never been treated so bad as I have at that McDonald's. I was YELLED at for pulling up to the last window and had my food throw at me for NO reason! I was simply confused as to where I was supposed to go!!!! read more

This place is freaking pathetic! Every single time and I mean every time they get my order wrong when it comes to ordering a hamburger McDouble! No onion no cheese add bacon. How dang hard is that??!! It's not rocket science! It's all the same thing sorry will make you another one how you want it and the same mistake always! I went thru drive-thru today, verified my order on the menu and even asked the girl at the window if no cheese and onion and said no! I get home and complete opposite!! Smh ‍‍ Freaking idiots! Funny how fast food workers want their minimum wage raised and can't follow a simple direction! Customer service/Management at this location is absolutely ridiculous! Seriously worst McDonald's I've ever been to. read more

The old McDonald's was much better , new staff works here and I don't know what's wrong with this generation but nobody takes their job seriously anymore and works like they don't care. Good luck to anyone that decides to cine here , It's a New McDonald's and that's about it. read more

Very busy location and the wait can be long, but the service is good and the people are friendly. This is a nice old school McDonald's with a simple classic style that I really enjoy. There is always a group of old farmers at one of the larger table drinking coffee and talking crops. The staff are a mix of old and young and the place as a whole has a charm to it that you just don't see anymore in today's fast paced cell phone age. The food is what you expect at Mcdonalds and the staff are always hustling to get your food to you fast as they can, but being the only Mcdonalds in town (outside of the one in walmart) you will have some lines. read more

McDonalds - Burgers Near Me - Kerman, California

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Brand new building and their ice cream machine is still BROKEN!! WTF! Super annoying! Why even remodel for?

Food is always hot. The fries use to be nice and hot now there cold and nasty. Before the remodel the fries were always hot & fresh now they just taste gross cold & they taste like if they dip them twice in the oil read more

I waited 45 minutes for a sausage egg McGriddle and got only a sausage patty. I am just going to the Robertito's taco shop across the street the have better services and better food. read more

Literally the slowest McDonald's in existence it's ridiculous don't go here definitely go to one of the other places near by

THIS LOCATION SUCKS. You will wait thirty plus minutes for your food. All I ordered was a spicy mcchicken and have been waiting over thirty minutes. They do not acknowledge any of their customers. The associates and manger were standing around talking while me and some other customers tried to get their attention and they just look at you and walk away. I love McDonalds but hate this location. I refuse to come here again. Alex, the manager sucks and needs to be replaced. He's extremely rude. I saw an elderly woman order cream with her coffee with a side of milk and he rudely answered her as if she was dumb saying that cream and milk are the same thing read more

Dining room is closed and practically empty inside but the restaurant is filthy. Compile that with a very rude shift manager in the evening makes this place the last of my fast-food options in Kerman. read more

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It's McDonalds... You get what is expected from the Golden Arches. The kids love the happy meals with the cute minion toy they play with for about 30 minutes. They enjoy the very consistent tasting chicken nuggets and warm addictive french fries. Don't forget you loved it at some point :-) it's still tough to say "NO" to the french fries. When I do order along with the kiddos I get the mcchicken. I can't seem to enjoy the burgers like I did once. The meat doesn't taste like real juicy hamburger but the chicken isn't bad. Yes, the mcflurry is not mixed. It is soft serve with candy sprinkles. It has been served like this for years so my kids don't know any better or care. They are just happy to be at McDonalds at all. We don't eat inside. We go through the drive through for the most part. The building is old and smells like frying oil. So it smells like expected. I'm just not comfortable with that. The drive through service is quick and the orders tend to be correct. I still double check my orders before driving off. But I do that for all drive throughs. read more

McDonalds - Menu - Burgers Near Me - Kerman, California

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Old McDonald's was better. New crew is rude and refused to get my order right even though I had the receipt to prove it

My mom waited an hour for breakfast today, they paid through the drive thru and they made her park and wait for about an hour, after a while of waiting she went back inside with her receipt and told them that she had been waiting for a while for her breakfast. All for them to tell her that they could no longer make her the order because it was past 10:30. Even though she had already paid and they made her wait for an hour. She came back with nothing all they did was give her her money back. An hour just for nothing. read more

Me and my wife just went to McDonald's in Kerman and got a artisan chicken sandwich and chicken Mcnuggets got home and there is absolutely no bun on the sandwich only a piece of chicken and a piece of lettuce, No Bread, we live to far to go back, tried to call to say WTF but got put on hold for 5 minutes then they hung up, Very Very poor Service.... read more

Always messing up my order. I don't know why I continue eating here. Don't bother coming. Just avoid if you can.

This McDonald's needs to get it together. I waited an hour in the lobby for my food that I had ordered in the lobby because I thought it would be faster then the long drive thru line. Well that was the wrong choice. The car I was behind had got their order while I was still waiting inside. My number was on the screen said in progress for 45 mins then it disappeared. These damn workers gave my order to someone in drive thru. Had to wait for my food. Ordered a 20 piece spicy nuggets-- they were so damn hard couldn't even tell what they were! I ordered an adult happy meal- no damn toy. Coke had no ice. But my sweet teas did. I just don't understand how you put ice in 2/3 cups. They should close the front to customers and just have everyone use drive thru since they treat drive thru as priority! Oh and door dash/Uber eats also has priority! This place has its priorities fucked up!!! This place don't deserve no stars!!!! read more

McDonalds - a box of fried food - Burgers Near Me - Kerman, California

We got our daughter a happy meal and the milk was sour. Not expired just went bad. Almost made her throw up. So gross!! Need to check their supply more. It's hit or miss if the food is fresh or not. Mostly fries are soggy read more

Came to McDonald's and the b**** at the drive thru window was rude not only that she forgot to give me my some stuff and she also had the audacity to laugh at us and she asked at the end if we need anything else like yea b**** give me what I ordered so yeah don't recommend it read more

Stopped by today to grab a couple McChickens for lunch and when I took a bite I noticed it was a slime like texture, turns out it was undercooked, very disappointed. It's half understandable if it was the lunch rush but there were like 3 cars there read more

McDonalds - Burgers Near Me - Kerman, California

This one sucks... Anytime I've been there my order has been screwed up... Not sure what is going on in there Drive through always full... People must be waiting for them to fix there mistakes read more

Sucks the staff is very rude depending on who's working make you wait 30 minutes for hashbrowns I've had to complain many times about the staff very unprofessional and the attitudethey give if your going to be working customer service you need to be friendly no matter what read more

Fast service... Amazing how quick the lines at this location. Compared to most in Fresno. It is still however McDonald's If you need fast food. That you are familiar with then by all means. Stop for some fries and shake read more