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McDonald's

2.4 (44 reviews)
Open • 6:00 am - 11:00 pm

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MCDONALD'S ATMOSPHERE

What's the vibe?
Moderate noise
Good for kids
Dogs allowed
Good for groups

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Recommended Reviews - McDonald's

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Kyle N.

The food here was okay, but it took 15-20 minutes for my small order to be served. The employees were very rude and slow, despite the restaurant being fully staffed. The floors were greasy, and the bathroom had uncleaned feces stains on the toilet. The ceiling had roof leaks and mold growing.

Local deluxe breakfast
Lisa L.

We're here visiting from Texas for a few weeks and have been to this location multiple times. The crew is always very friendly and while I'm mostly ordering a coke, service is pretty quick. We've had breakfast here twice now because the husband likes the local deluxe breakfast (spam, Portuguese sausage, rice and eggs) and it's been early so service was quick. The downside to this place is it's filthy. We got here when they opened their doors this morning at 8 am and the floor is so dirty/greasy my feet are sliding around. I don't see a clean table in the place. All this means the restaurant wasn't cleaned last night at close and the floor tells me it's been even longer than that since it was cleaned.

MC flurry half full

I ordered an oreo MC flurry with fudge on top for 10 dollars and we get it and it comes half full no fudge

As of right now it's under construction
Kaikeali'i C.

Currently the dinning area is under construction (FINALLY!) There are only 2 mcdonalds on Hilo side of the Big Island. One in Hilo and one in Kee'au The lines are long. IF YOU AINT GOT NO PATIENCE GET out OF LINE! YOU NEED TO REMEMBER ITS THE ONLY MCDONALDS IN THIS AREA!!! Since it's been under construction the staff has been INCREDIBLY awesome. My family and I go here at least 3-6 times a week because my mother loves the chocolate chip frappe to da max, like no joke. We stay in the nice line for her frappe haha. Emily (MOD) and her staff have been Incredible with customer service. I say Emily because I've seen her ring up the customers. I kid you not from Sept 21-24th we've been here 5 times just for my mother to have a frappe haha The point is the staff is great! I'm visiting from Honolulu and some of the Mcdonalds staff could learn from this branch!!! Great Job!!!

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9 years ago

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9 years ago

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10 years ago

Worst drive-thru service ever. Took over ten minutes for them to make two Egg McMuffins. So much for "fast" food.

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10 years ago

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Koana - Inside shop

Koana

4.9(157 reviews)
6.4 mi
•$$

My husband and I stopped by Koana after a recommendation from a friend while we were on our way to…read moreVolcano. I mean this with all kindness, but I think my friend undersold the place! At first glance, it may look like other small, local shops, with locally made products and a few interesting goods to browse. (I ended up buying the last 'I'iwi bird pin they had on display, which I loved!) After reading some other reviews, I realized we may have just gotten lucky because the owner happened to be in that day. Let me say this upfront: they advertise slow black coffee and they mean it! The owner (Brian?) takes his time with each customer, chatting with you to understand what you're looking for and making some suggestions. It's clear he enjoys both his craft and engaging with customers. It was not very busy while we were there, which added to that relaxed, Hawaiian vacation vibe. We really enjoyed the conversation with him and even walked away having learned a few new things. We took our coffee and other purchases to enjoy on the bench outside, along with some stone cookies from nearby. (There were also additional tables and chairs available on a side patio.) Overall, we loved both the experience and the coffee, and we will definitely plan to stop by again the next time we are in the area!

Service was incredible, very personable and educational. Atmosphere was very homey. 10/10 would…read morerecommend. Will definitely be back. The mocha was really good.

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Koana - Mocha

Mocha

Koana
Koana

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McDonald's - hotdogs - Updated October 2026

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