The worker I dealt with didn't understand the menu I ordered from - and I read to her what was exactly stated on the digital menu behind her. Wtf? read more

I don't even know what to say about this place other than stay away at all costs. Terrible management. Worse workers. Orders are never right. Don't expect a wait shorter than 35 minutes read more

This places sucked. Where's 30 minutes in line and when we got to order they only had nuggets available. We asked for the max amount and all they had was 20!!!!! Never come here. read more

She got my order wrong and charged me for it but then when I got my food they put nothing on it out of spite mc griddle with nothing on it they lucky I had to go to work cuss next time ..... read more

Nothing like waiting in line for over an hour at 1 in the morning. Not sure what they're doing in there, but they're definitely not working. When I finally got to the last window, they're standing around talking. On top of everything, they were only serving chicken. I would score a zero but 1 is the lowest it will allow me. But this experience gave me much needed time to download and create a Yelp account. read more

This is one of the BEST McDonald's I've ever been too! The staff is the MOST polite of any of them. I've been coming here for years and they've been great. They do get busy sometimes, but that doesn't keep them from be polite! read more

Slow, rude, and forgetful. You guys should hire Chick Fil A to train your employees, they ALL suck, thanks for the crappy breakfast.

Food was hot and tasty but please wear gloves! It is unnerving when you are touching my food and packaging with out it.

This is the most nearby McDonald's to my house and has been my whole life. It has and still is the worst one I've been to as well. It's 24hours but after 10pm you'll find the workers hiding in the back and not answering the intercom. They're not friendly at all. They answered "Uhhh... no??" condescendingly when I kindly asked if they had a promotion I saw on TV. Save yourself the trouble and drive 5 more minutes to the location in Jupiter Farms, they are awesome there! read more

went there before my brothers baseball game and waited 20 mins for 4 sandwiches. Finally we got our food and come to find out we had 3 sandwiches and only two were right. All that waiting for the wrong order. read more

We come here several times a year as my sons spend weekends at the nearby Boy Scout camp and are always hungry when the weekends are over! The service is okay but has definitely gone downhill. The windows are dirty. The lady cleaning the tables in the dining room rinsed her towel at the drink station under the nozzle marked 'water.' Eww. Bathroom (ladies) needs some upgrades. Soap dispenser missing the outside cover. Had to wait a few minutes while the Dr.Pepper was replenished. We will be back but only because my teen boys don't care about the things I just mentioned! read more

Staff is pathetic and lazy.. wanted to swap a toy out for my son (which he already has from prior visits) ..without even checking the staff was like there is nothing else.. total lazy clowns read more

Unreal rudeness, no caring, disrespectful staff that sleeps in the store when open, refuses to cook food late at night even though they are open, and worse, the arrogance and attitude of the staff is absolutely repugnant - this is the worst example of how to run a store, and because they are by I-95 they get business - but as a local business establishment, they are atrocious- the entire staff, ma angers and all should be tired for the lack of decency they show at night. It's a fiasco, a travesty, and plain WRONG, at best!!! And I've been told they have "cash only" hours late at night...hmmmm read more

Horrible!! Couldn't order food, women's bathroom was occupied by people" washing up"! , man swearing at his partner coming into women's room! Don't stop here - the worse!!!! read more

Would give 0 stars if I could. Supposed to be 24 hours but went late at night and saw a huge drive through line around the building and workers standing inside hanging out. We knocked on the windows to ask what's going on and the employee was refusing to bring us the manager saying "you really want him to walk over here? He'll say the same thing I am." There were door dash drivers behind us having to cancel their multiple orders and lose money just so the employees didn't have to work. Would never come back. read more

Sat at the drive through for almost 10 min. No one even took order. Went to window, manager was clearly standing in the pick up area, didn't even bother to make eye contact. Then came to window and asked "yeah, what do you want?". Seriously, terrible customer service in a very busy area of Jupiter. read more

Every time I go here the service is slow. The employees are rude and the food is cold. I'm done going to this location.

I bought a cheeseburger and they forgot the actual burger inside of it. It was just a bun with cheese and the toppings... then I got an "iced coffee" and it didn't look or taste like there was any coffee in it. read more

McDonald's - Iced coffee... - Fast Food Near Me - Jupiter, Florida

This location is not open 24 hrs a day. I asked an employee if they was open and she replied I don't know and walked away

Absolutely terrible. These people want 15 dollars an hour and can't get your order right and take over 30 minutes to get your food.

It took way too long to get our food and some lady was waiting for someone to take her order for over 15 minutes. People in front of us were asking where their order was (apparently they'd already been there and hour) and a worker proceeded to start yelling at them and the other workers. We got 2 sauces for a 3 meal order. read more

Worst McDonald's ever. They won't even take your order at the drive through. It's like this every time. Not coming back here again.

We were in line to order in drive thru for 10 mins before another car waiting was informed that they were in a shift change and not taking orders. A week ago at 8:30pm on a Saturday, they were out of CHICKEN NUGGETS. AND no cookies or ice cream. Never again, this place is absolutely awful and a disgrace. The owners need to know what is going on there. Sincerely. Donald Trump read more

Placed an order at 10pm from curbside, sat there for 20 minutes before deciding to go in. All the doors were locked and all the lights were on. I saw someone leave the McDonald's a couple minutes prior to me ordering and they were sitting in their car on their phone (my guess is this was who was supposed to be working). Now I'm going to have to try to get my money back tomorrow. This McDonald's needs to be shut down ASAP. Absolutely embarrassing establishment. read more

The CSR taking our order said we could not add bacon to a kids meal cheeseburger even though I told her I would obviously pay for the bacon to be added on. So we had to order an additional bacon cheeseburger on the side. Both burgers to be plain but the one not in the kids meal would have bacon. When our order was ready, they did not give us the large fry with the large meal that was ordered. When we sat down, my son was disappointed to find both cheeseburgers not to be plain. I brought them to front and explained situation, they seemed confused and annoyed and up until this point I was still ok with it all, I understand mistakes are made. But after standing up there for a total of 12 minutes (3 minutes of me explaining the issue + 7 minutes waiting before I ask for the manager again and ask what the hold up is + 2 more minutes of waiting). My daughter was eating by herself and finished her meal while mine was sitting there getting cold and my son patiently waiting for me to come back with his food. I'll never be back at this location. Not even an ounce of empathy or sorry, absolutely nothing from the staff or managers. read more

This is one of the worst McDonald's I've ever been to. Bad quality service, the people taking the order cannot put it in right, and the people preparing the food throw it together and it comes out sloppy. Do Not recommend read more

I'm sure they'll start asking people to pull ahead, to park, if there's a problem understanding an order. #3, large coffee w 5 creams & 4 chicken nuggets from the dollar menu. Thanks! It only took 45 minutes in drive thru. Did taste good tho. read more

Probably the worst location I've been to in multiple states which is unfortunate because it's the closest to my current home. Wrote to corporate in August 2020 with an email back that was generalized stating I would be contacted and I was valued. Never heard back. Now it's October 2020. Same store. 10:03pm, same "manager" as my last complaint from August, with a line of cars at least 6-7 deep and no interaction. Sat at the window for 16 minutes. Nobody said anything. Went to first window, nobody in sight. Went to second window, nobody in sight. Called store worried something was wrong or somebody was hurt. No answer. Called 4 more times, 4th time calling got an answer from a recognizable voice of Bennett. Asked if store was open, she states no closed 15-20 minutes asked for what, no reply, asked for her name, states it's McDonald's, asked again for her name, she hangs up on me. So disgusted with "customer service" at this store. Literally never seen a business run like this, no care for customers, corporation or store quality. read more

Once again, I gave this McDonald's the benefit of the doubt and once again, they mess up my order. A very simple one at that. All I ordered was a McGriddle with hash browns and 2 large Cokes. Instead, they charge me for 2 sandwiches and 1 large Coke. The service there is a joke. I would not recommend even to my worst enemy. Don't go to this McDonald's for your own sake. read more

I tried to order at the drive thru last weekend and they couldn't accept anything other than cash. TODAY---as I'm sitting in line---I was alerted they do not have fries. To be honest, I would have left the line and gone to Taco Bell down the road but I've already committed waiting 5-10 mins already. Currently it is 9/30, 12:40 am. No fries. Not a surprise anyways. This mcdonalds is right near my house so I usually come to this location if at all. It is always backed up 15-25 mins at night past 10:30pm. I can't understand why it is so slow, and so often that something is wrong or wrong unavailable. It's frustrating because sometimes you just want fries or a cheeseburger, and apparently it has to be a hassle. The customer service is not that bad---it's just SLOWWW. I hope this location improves. read more

Horrible! Help is terrible long lines at drive thru all the time , management is awful complaints fall on deaf ears

I love love love mcdonald's food when i get off from my late night shift, especially for how convenient the 24 hr one is SUPPOSED to be. I just left my local "24 hr" mcdonald's so upset but not surprised to see that they weren't answering the drive through but there was plenty of workers in there doing nothing at all. I know I should stop going to this mcdonald's because this happens all the time but i think sometimes it might be worth a shot. I wait at the drive through for 7 minutes then go try the window and see all the employees leaning against the counter. Somebody really needs to fix this at some point. Every body in Jupiter knows about the mcdonald's near the highway and how you can never get service. If it's not 24 hrs then make that clear . read more

Went there with some friends tonight to grab a quick bite. sat at the order screen for 5 minutes with no response. pulled up to the window someone finally came to the window. When we tried to order food, we were told only chicken nuggets were available, no fries or any other food. we ordered nuggets and went to pay with cash. When asking for a receipt, the lady gave the cash back and said their printer was down. complete scammers, stealing from the company obviously, and the worst customer service. read more

my mom asks for a water in drive thru 2nd Drive-tru lady - "wHaT?!" *deep breath* comes back to the window shortly after "yOu hAvE tO oRdER tHe WaTer aT tHe fIrST wInDoW" with a disgusting attitude. This was on 10-25-19. Called manager, and of course she picks up and says "tHiS iT iS". read more

The food was cold. Their pricing believe it or not at this McDonald's was confusing. The manager was also very petty. I'll never eat here again. read more

I was in this McDonald's today. I believe I have the right one. It's the one on Indiantown Road by I95 in Jupiter, FL. The women's bathroom toilets were so disgusting. Both toilets were broken and could not flush and obviously had not been flushed for a long time. I told a woman behind the counter to let her manager know and she just gave me an ugly look. I hope this message will get to McDonald's management to please clean up your bathrooms. That was very disgusting in a food establishment. Your customers should not have to see that. read more

Very slow service when ordering inside. Waited 15 minutes for out food! They forgot to give us bbq sauce or didn't have any left and didn't tell us. Ordering through drive thru, they messed up our coffee order. Asked for 2 milk 2 sugar in both coffees, got one coffee only sugar and the other only cream (not even milk!!) Food was good though. read more

Opene 24 hours? More like open for 5 hours out of the day. They refuse to take orders after midnight. If they do, it's Cash only and the employees pocket the money. Employees are stealing my money. The Donald Ross location is better. read more

This McDonalds is fine during the day but at night, the service is awful, its almost always at least a 20 min wait in the drive through, and there is absolutely no comment on or apology for the wait. The night shift crew is unprofessional, does not clean the lobby, and gives you attitude when you're just trying to order and get your food. The other night, we pulled up at the second drive through ordering station and no one even bothered to answer even after us calling out for someone several times. We had to drive back around and get back in line. If you're not going to utilize the second lane, at least put up a sign so that customers don't sit there for several minutes thinking someone is going to take their order. We went inside the lobby once, never again. There was trash everywhere, the drink station was filthy and there was even a chunk of hair on the floor nearby. Disgusting. The owners of this location need to clean house with some of these employees. read more

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The worst fast food location in the city!!! I eat out 30+ times a month and this place is by far the worse!! Once, I was given a kid milk that had already been opened and half drank. When I returned it, no one apologized... They even placed it back in the fridge!!! Seriously!!! Health code violation!!! I've visited this location six times; everytime I have the same experience!!! Rude employees!!! Bad product!!! Dirty! read more