There are rats behind the counter!!! Don't eat here. The floor is greasy and there are rats in the kitchen. They can't get orders right because of all of the rats. read more

constantly have problems with this McDonalds not doing their orders right or not having something when I order on the app then telling me to reach out to customer service to get a refund and i never my refund. that has to be illegal , this is the type of thing class action lawsuits are made out of it, im sure im not the only one. & to add on to it this morning we got a bacon egg and cheese McGriddle and the bacon was raw. DO BETTER. read more

Workers are always rude. Location is dirty. Drive thru always has you "pull ahead" only to make you wait forever for your order. It's the only McDonald's that does that. Horrible location! read more

We stop here frequently on our way to Indiana. This is half way to our destination. Every time we stop there the employees are very friendly. No issues with our food. Will continue to go there. read more

We travel a lot so have frequented many McDonald locations. This location has the best tasting food. We always make a point to stop here each time going thru the area. Each time very happy with food. This time no different. However, I came back after for a cup of coffee and after paying the young man, was forgotten. After waiting some time, I flagged someone else - she not only promptly gave me the coffee but a cookie too as an apology. I'm not normally a McDonald coffee fan but since this location has been so good, I figured I'd take a chance. At 7:30pm the coffee was good and fresh and the cookie fresh baked! Kudos. Hubby can't wait come back! read more

New McDonalds experience. Kiosks are great. We ordered a deluxe crispy chicken sandwich, deluxe spicy crispy chicken sandwich, and a 4-piece happy meal. I guess it was a chicken kind of day. All was as expected, they even forgot the BBQ sauce! ;) Seriously, I need to start checking inside the happy meal box. The sandwiches were great. I'm happy to get all the veg on my crispy chicken! They could use some more salt on the fries, but good enough for a quick lunch on the road. Thanks! read more

McDonald's - the inside of a restaurant - Burgers Near Me - Hubbard, Ohio

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They can't get an order to save there lives. Last few times I've gone there order wasn't right. People at the drive thru don't even greet you most of the time. They always make you pull forward. It's a shame that you live in the town and you drive to youngstown to another restaurant to get your food. read more

One of the worst locations I've ever visited. The staff was rude & obnoxious, talking, laughing & cursing with each other & never even acknowledged my presence except to take my money & toss my food to me. None of them even made actual eye contact with me. Disgusting, unprofessional manners. The only reason for 2 stars is because my food was actually warm. Never again. read more

Stupid motherfucking idiot working the window and the ice cream machine was broken. This mcdonalds had always sucked and I should have expected it but get the fuck better. read more

Absolutely horrible, especially the evening crew. Sitting in line for almost 45 mins AFTER paying for your food, the people are rude, managers don't care. Just down right horrible. ​ read more

I am on a road trip And would not typically review a McDonalds because..you know its fast food on a trip. BUT this is the most friendly lovely McDonalds I have over been in. The staff went above and beyond to ask the kids what they wanted even got a specific happy meal toy. (Which I told my kid you get what you get ) they asked her what she wanted and got it. Good job staff!!! read more

I didn't have any issues here yesterday, other than the line was a little long as I waited for my caramel macchiato. It was also 7 pm at night, so they were busy. I'm pretty sure I've stopped here a few times before over the years and I haven't had any poor experiences to speak of. read more

garbage all I can say is I hope u get what u pay for and it's able to be eaten never get what I order and never want to give you what you order if you take it back and don't want to refund they make sandwiches that look like they just throw them across the room and sit on them half the time there's no cheese no pickles no mustard this time and one patty on McDonalds but the best part is when you try to get your order fixed they tell you it's your fault that they can't make a simple sandwich read more

Alright like any teenager I worked my customary stint at McDonalds. I'll never understand how this one so often sends us home with crap like this. Not to mention the bs of claiming things are off the menu due to "limited menu" when you've ordered it two days prior and they're actually just out obviously. It's sad that McOpCo is selling off their corporate run stores because this yahoo franchise who is to cheap to keep both windows open won't lose his franchise. read more

McDonald's - Self Explanatory - Burgers Near Me - Hubbard, Ohio

January 13, 2021, the McDonald's here it's pretty good the food was fair or above average and the service was fine. Even though this was the lunch hour the service continued without the glitch. read more

The ice cream machine has been broken for a while now and I am done. This place has given me burnt burgers, forgotten fries, and has given me the wrong drink. read more

Pretty bad location. They mess up the orders a lot. The people working late at night all sag their pants and cuss. Do not recommend.

I wouldn't think I would ever write a review of a road trip stop at a McDonalds, but here I am! Just awesome service tonight. The staff seemed short, but I've seen places with more staff that's less than half as effective. The crew working tonight was a team, no joke. Single cashier operation handling drive through and counter, seem less transition between and didn't even feel like a wait. Efficiency with a team of 4 off a major I80 location. Great job! read more

I always have a mixed experience with this McDonald's. Sometimes I receive good customer service and my food is fresh, but other times you can tell the food has been sitting for awhile and the employees look and sound miserable. My biggest complaint however is trying to get food during the night time. I understand Covid-19 changed the way a bunch of businesses run, however it is still advertised as a 24/7 business. When you go between 12:00am and 4:00am they always tell you they are closed and will be reopening at 4:00am due to cleaning or system reboot. It's a bit frustrating and I just wish they would change their time to clarify their actual hours of operation so I'm not wasting their time and they aren't wasting mine. Overall, when you come to this McDonald's you never know if you're gonna leave happy or disappointed. read more

They cannot get a drive thru order right ever. After many missing items, I make sure to check before pulling ahead but now they make you pull ahead to wait for your order 90 percent of the time so you still have to get out of your vehicle and go inside when they forget your stuff. read more

So I ordered a medium number 2 QP and a mango pineapple smoothie, and a delightful waitress (for story sake) comes to me and offers me a strawberry banana instead because the mango pineapple needed changed in the machine and they fries to a large, fresh dropped with a LARGE mango pineapple and a small strawberry banana for the trouble. Very pleased. read more

YELP, you should be ashamed of yourself! The directions took me off of the main road, into a rural neighborhood and then made me turn onto a deserted road. Then, I was told to park my car on the side of the road and walk through the woods to my destination! ARE YOU KIDDING ME! read more

Ok ish. Last night I asked for a salad-they didn't have lettuce. Understandable I mean it's late out and stuff. But then I asked for my coffee instead. The lady says the machine is getting cleaned out. Again it's late at night I get it. But then I ask for a chicken sandwich. They are out of chicken. That was it I couldn't put up with that anymore. I know it's late but no business is out of EVERYTHING. Then I ask the lady and she says (now with so much sassy and snarkiness in her voice) "all we have is cheeseburgers left" so I got that. It was cold. And let me tell you not just out of the heater cold but like actually freezing-feels frozen cold. So I went in and gave it back and didn't even get a refund. Unreal. read more

I ordered a burger and a 10 piece at 2:55am on my travels. The burger was fresh but the nuggets where old(cold and staleish).

Cashier was smart and friendly. A rarity these days in fast food. Sweet tea was good. French fries were very fresh and very good. The Big Mac not so much. Stopped mid afternoon and the hamburger patties tasted like they've been in a warmer since lunchtime. Typical. Hot fries and friendly cashier earned the 3 stars. read more

Terrible McD. Don't stop here. Dirty location. Terrible support unless you are a local person who they call you sweethearts. Otherwise go to the Arby or Dunkin Donuts right next to it. The lady manager also is a manager with an attitude instead of a pleasantness of a Service Manager. read more

I went to this McDonalds in Hubbard, Ohio a few weeks ago there was an issue with my grandson's happy meal fries looked old and dark I didn't even allow him to eat them the nuggets were cold gave a toy for a girl instead of boy no sauces or napkins. Called the satisfaction number that was on the window manager/ owner returned the call and advised to go back and get another happy meal as well as something for myself. Went back today July 4th 2021, ordered my grandson another happy meal asked if it could be made fresh and also please provide a toy for a boy, and advised that I was contacted by the manager/owner to come back for the replacement meal. THIS happy meal was just as worse than the first one. The fries were soft as if they were cooked in old grease and were cold the toy was for a little girl again and there were no napkins. Nuggets looked dry and old as well. I brought this to the attention of person who handed me the order and his response was "We have no toys for boys I don't know what the toy even is" then he stated I can get more fries there's some that just came up in a very dismissive manner. This McDonald's is the worst. They should sell miserable meals because any kid whose happy meal is awful twice and doesn't have toys for either a boy or a girl even when the staff knows that the manager has been contacted previously clearly doesn't care at all. read more