Strange today, I frequent this mickey dees all the time. Got a McChicken sandwich and it came with no lettuce. The only thing that comes on a McChicken other than mayonnaise. I asked for lettuce and they told me they didn't have any due to a shortage. Don't know why this wasn't conveyed prior. They were saving the lettuce for the more expensive sandwiches like Big Mac and chicken wraps. Guess my sandwich didn't rate high enough for lettuce. I feel I should have been given a discount or something or at least a heads up that I wouldn't be receiving lettuce bc someone else needed for their sandwich. I really would like to know how McDonald's choose the customers over another one UPDATE #### WSJ article published today July 18th McDonald's lettuce shortage is OVER. Also stated during shortage McChicken sandwiches would get no lettuce BUT franchises were asked to offer McNuggets and McDoubles. Neither of which were offered. So in either case this McDonald's is still out of lettuce or they didn't get the memo that the shortage is OVER. There is a supermarket next door with shredded lettuce, all kinds of lettuce. They could have went over there and bought some in a pinch read more

this McDonalds is disgusting and it isn't clean. I was disrespected by the manager and workers when l went to sit in there. They all have a staring problem and they like to start fights with kids who just wanna enjoy there time. the food is made poorly and nasty. they have no respect for anyone and they are very demanding but there is one worker who is nice and she should be given a promotion. sometimes your food takes forever to be made or they just don't make it. Another thing l wanna add is that they like to blame the teenagers for everything and they threaten to call the police on literal kids! please don't come here unless you want to be treated like crap and have a terrible experience. read more

Hii this McDonalds is disrespectful and doesnt have good food and they were rude to kids under 12 years old! Don't go there! and all they do is stair and the manager is disrespectful too! fire her! read more

Food under cooked if even cooked at all. DO NOT EAT HERE AND GET SICK. Rating is actually a zero read more

McDonald's - Burgers Near Me - Harleysville, Pennsylvania

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Consistently the work Mcdonalds I've been to. There is about a 2% chance your food will be hot and a 1% chance your order will be correct. Abysmal service, they need to shut this down, Burger King is starting to sound very good compared to this cold food hell. read more

The food at this McDonald's was simply put, just off. The fries that my friends and I received were not seasoned (like there was not even one grain of salt on any of the fries) and the other food we got (McDoubles, McChickens) were also missing various condiments usually found on these McDonald classics. The service, however, was quite good. The waitstaff and employees were splendid - they were really accommodating of the fact that we had a car full of hungry 20 something year olds and multiple of us wanted to use our apps for mobile orders. Thanks for letting us go around a few times in order for our orders to get satisfied! Did not get to go inside because by the time we came (like 9:30pm ish), only the drive through was open. Would not come again because of the food but props to the GM for such great staff! read more

I don't know why we keep dumping money into this place. If the order isn't wrong, it's cold. Or seriously lacking. read more

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Don't get me wrong. I LOVE McDonald's. But this place is getting more and more of a scam every time. I ordered a LARGE fry. And what did i receive? A large fry, but halfway filled. Take a look at the picture attached to this. This is horrible. read more

McDonald's - Look how filled this large fry is. I didn't eat any in this picture, this is how it came. - Burgers Near Me - Harleysville, Pennsylvania

I wouldn't agree with the others that have voiced their opinions about this McDonald's because today it was quick and my order was correct plus fresh. The only downside is the dining room is still closed due to a lack of lazy people that don't want to work. Drive through only! So I'll just have to go back to MY job and eat lunch. read more

Check your bag before you leave the window! Don't be a fool like I was because you'll be halfway home and realize there are no french fries to the meal that was ordered. read more

Very disappointed with this McDonald's. There were no napkins in the dispenser and when I asked a female server for some she took them off a table were previous customers had been sitting. I told the manager I want "fresh" napkins that no one has sneezed and coughed on, etc. My friend asked for honey and they gave her honey mustard twice. I told her just say plain honey to the cashier. The photo says it all; I can't believe they burnt some French fries! My son wanted to play in the treehouse playground and that was the best part of our time there. Hopefully they were just training new staff and these mistakes won't happen again. read more

McDonald's - Outdoor playground - Burgers Near Me - Harleysville, Pennsylvania

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Used my McD's app, for some reason I can't use the in restaurant coupons. So I used the online order feature from a table in the store, hey it worked and I got my $1McDouble now my card is all hooked in to the app so it will be a simpler process next time! As far as this particular location goes, we've been coming here for YEARS!!! It's always been a convenient location, and the food is good and the service is usually very good as well (everyone has an off day) back in the days when my daughter would come to the pediatric center and want to drop by Ronald Donald's now that I'm going to physical therapy, I'm sure I'll be stopping in! read more

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Food is decent. But the store is pure chaos. Noise levels off the chart. Between employees talking to each other in your ear, the fridge squealing, the worker making a much noise as he can with the ice machine and having someone stopping the floor at my feet, it was beyond a terrible experience. Not to mention the knats flying around. I will never go back to this location. read more

I thought this was a great location after having a great experience there a few weeks ago. Today I went to this location for lunch and there was a hair tie in my bag of food. Yes a hair tie that must've fallen off a workers wrist as they were preparing the food. Absolutely disgusting. My the lettuce also tasted very old I took one bite of my burger and had to toss my lunch. A shame. When was the last time this place had a health inspection? read more

Garbage store, almost everything is double what you will find at other stores, usually the foods cold and just thrown in the bag, HIGHLY recommend avoiding read more

This place has always been ok. Food is usually up to par, but your new drive threw sucks. For every three cars on the outside one car on the inside can go. Frustrating when I've been sitting here for an extra ten watching cars just go threw. Very frustrating when your on a timed lunch break. Then by the time I get to work I realize you guys gave me stale ass fries. Thanks guys. read more

I have been coming here for years. The employees are great and very friendly. Unfortunately they have a problem remembering your sauces. On average about 2/3 of times i come here they never put the sauces we requested in the bag. I have even asked if the sauces were in the bag and was told yes only to find out they werent. Keep this in mind when coming here. read more

The Night Manager and staff in this McDonalds had to be reported. The Drive thru window server cursed the F Bomb to her fellow coworkers when we asked for a simple drink carrier. No one was wearing a Mask inside the place and also they decided to not serve my food after I objected to the cursing while my 12 year old son was in the car who heard the server curse. When I requested a Refund they told me I was holding up the line when I checked to see if they provided the correct change. Cursing at Customers, breathing all over your food, then being indignant to the customer with so many other food choices is a reason not to visit this McDonalds. They need to do better hiring. read more

If I could give it a zero I would. Ordered a few cheeseburgers, fries and an apple fritter. Received 2 half order fries cold, cold burgers and no apple fritters. Tried to call no answer. This isn't the first time this happened. Manager (young girl) was very rude . Maybe they should work on their customer service skill and serving hot full orders and they would have more business. Never had this problem in Lansdale. read more

I've been coming to this Mcdonalds for years whenever I'm in the shopping center. Today, even though they forgot my Breakfast sandwich (it was in a separate bag) the staff was very friendly, apologized and we even got a free pie out of the deal! read more

We decided to get a mobile order and submitted while in the parking lot. I do this all the time in Hatfield with no issues. Went through the drive in, got our bag and tea and decided to pull into a lot a few miles away to eat. Good burgers. Good tea. Where are the fries? Head back to let them know. Apology from the drive-thru young man. Pulled up and got a bag with fries. Great! No. Pulled away and decided to eat those fries. Ice cold. Were they sitting there? My kids tell me that they have had more issues with this McDonald's than any other Never again. Who is seeing to quality control? read more

I just got back from the drive through and I can't get the image out of my head. I saw a woman staring into the order screen with her hand inside the back of her pants scratching her rear end. Then she gave me my food. I'm grossed out. read more

The worst! Can't get an order right, the shake machine never works, I asked for no onions I got no pickles. Ordered 3 meals, got 1 fry. This place sucks! read more

Absolutely disgusting!!! My son and I went to this location for lunch today and I was absolutely disgusted with what I saw! A woman behind the counter light brown hair with glasses reached in the French fry area and ate them with her bare hands!!! A guy who was mopping the floor in front of the counter with no wet floor sign and my son almost fell and the guy went to the bathrooms and used the same mop and came out of the bathrooms with and continued to mop the dining area with the same mop!!! I will never come back!! Unsanitary work practices! They all need to be replaced read more

The franchise owner of this McDonald's really needs to visit this establishment and see for themselves just how far it has slumped. The wait at the counter can be several minutes even if you are the only customer in the store or drive thru. Management is nowhere to be seen must times. Last time I was the only customer in the store and they lost my order. The next time they get it wrong. One star because you can't give it zero. read more

Went to this place twice and very disappointed both times. How do you screw up Big Mac, cheese burger and fries. The food is not consistent and poorly prepared. Never going back! read more

patties are undercooked, fries are burnt and not fresh, brown and chewy things are in the chicken nuggets, always gets the orders wrong, bathroom is very unhygienic, fries are halfway filled, food is poorly thrown into a bag, not many vegan options, one worker is nice and the rest are rushed and rude. read more

Not that I expect much else from a McDonalds or it's employees, but this morning I stopped on the way to work for breakfast since I was in need of something quick on my way into work. At the drive thru speaker the person on the other end seemed like she was very much in a hurry and had a horrible attitude as if we were taking up too much of her precious time- at work- doing what she is getting paid to do. She told us to come to the 2nd window, and so we did. She ran to the window, snatched the card out of the drivers hand and said "UH YEAH YOU WERE SUPPOSED TO STOP AT THE 1ST WINDOW" and slammed the window shut. Luckily for her the short walk from one window to the other based on her telling us to go to it, didn't kill her. She survived! And luckily for us a much nicer gentleman took care of the rest of our order- because I don't trust that girl as far as I could throw her. Attached is my cheeseburger from a few weeks ago just for sh*ts and giggles. Drive down the road to the other McDonald's. read more

McDonald's - Burgers Near Me - Harleysville, Pennsylvania

Stopped here today in between work and a hair appointment. Ordered a cheeseburger and it was gross: cold burger, stale bun, and I think they just took the cellophane wrapper off the cheese and slapped it on the burger right before they gave it to me. Couldn't even finish it. Last time I'll order there. Sad, it used to be so much better. read more

I love this McDonald's. I've been going here since 1991. I've been a member of the "OVER THE HILL" Gang since 1991. I like the staff. Some are Ciara, Dottie, Nydia, Paula, Ricco, Sharon, & about 51-others. The new manager, Doug, is very nice! The price for food is okay, but I wish all McDonald's would discount more. read more

I come here out of convenience on my way to work in the morning or just to avoid cooking my own ham egg and cheese McMuffin in the morning. The woman that takes your order and you make a payment to is one of the MOST FRIENDLY PERSON YOU COULD EVER ENCOUNTER!!! She always sounds happy when you order. She has even complimented me while she got my change/ran my credit card. She is so pleasant that it will make your day. I wish I had seen a name tag on her shirt so I could tell people who she is but she doesn't have one. I promise you she will make your day with how pleasant she is bright and early. I don't know any other fast food employees who will cover their microphone just to tell you that you look beautiful on a certain day. Give this woman a raise!!!!! read more

Typical Mcdonalds nothing bad aside from the occasional mess-up in the drive thru. Very clean

The customer service is awful. Manager was very, very rude. Does not deserve 1 star.

This by far is the not only the worst mc Donald's but the worst food establishment ever. The only reason I have given this place so many chances is out of sheer convenience. They never get an order right!!! Ever. My fiancé and I went through the drive thru tonight at 10:30. We ordered 3 double cheeseburgers and the woman who took our order did so correctly as it appeared right on the screen. We waited over 5 minutes at the window for our food. When we got home we opened the bag and found that they gave us 3 regular cheeseburgers although we paid for the doubles. What is even worse that we expected the burgers to be hot and fresh given we sat there waiting for them....but no. They were cold as ice and clearly had been sitting out for hours. I am done with this place. The problem is clearly management hiring kids who don't give a crap with no repercussions. Do not eat here - drive a few extra miles and go anywhere else. read more

Clean, quick and friendly. The food is good every time. What else can I say but it's my favorite McDonald's, and I wish they were all like this. Favorite item: Big Mac, and the McDouble is a great snack. read more

Four Big Macs out of five rating. Very clean, nice McDonalds in Harleysville. Friendly service. Okay -- no suprises about the menu, but that was the beauty. The usual Golden Arches . . . . but clean. Thank you. We had a great stop for our family. We enjoyed our entire drive on Route 63 off of I-476. What a beautiful route. Very nice break from the 1,000 patrons/hour restaurants on I-95. read more