This McD's location is definitely on the low end of the scale, rarely failing to disappoint. That's pretty hard to accomplish at a restaurant where expectations are already very low. Due to lack of other fast food in the closeby area, I regrettably have had to visit this drive thru several mornings a week and have for about 8 years. So I've made probably around 1100-1200 visits in total. If anyone could give a solid review of this place, it would be me. They consistently are inconsistent. They get your food order wrong more times than not. I'd say it's about a 55-60% chance that your food will either be someone else's, wrong toppings, old/cold from sitting for longer than legal time after being precooked, the list goes on. The 'pull ahead and wait' area in the drive thru is well-used due to a persistently chaotic drive thru. They have so many people usually waiting for the delayed orders that they have expanded the drive thru waiting area to not only include the two spaces ahead of the drive thru window, but an additional 4 parking spots now have signs designating them only for customers waiting for drive thru orders. That's 6 waiting spaces and boy do they use them. That should be a giant red flag. Chick-Fil-A has NONE! Interesting, huh?! Just last week myself and another vehicle were parked side by side waiting for our orders and the lady came out and incorrectly gave us both each other's orders. The guy next to me opened my food, touched it when he opened the sandwich and saw the wrong condiments, then handed it back to the lady. I did the same thing. She proceeded to just hand each other the food that we had just dug into and touched. NASTY!! I don't want food that some stranger has put his hands all into. I asked her if he touched the sandwich and she adamantly said NO! Knowing she was being dishonest I questioned, "Are you sure?" To which she passionately repeated "NO HE DIDN'T!!" I then asked her, "well if he didn't touch my food then how did he know that the condiments on it were incorrect and hand it back to you? He was the first of us to hand you back the sandwich" He said he had in fact opened up my sandwich and I had opened his. Clearly flustered after having been caught in a bold faced lie, the lady had to do the walk of shame and go back inside to remake our orders while we waited for another 5-6 minutes as the train wreck of a drive thru continued to spiral downward. This is typical daily thing at this location, and I would have expected nothing less on this day. One positive is that there is one very sweet, dark haired lady in her late 50's that is always so personable and an absolute pleasure to deal with whenever she's in the drive thru. Despite her best efforts she's a shining star in an otherwise black sky. I've regularly thought that whoever owns this place must be losing an absolute fortune because of all of the food they throw out continuously due to all of the wrong orders. I have always speculated that the only reason this place is still in business is because of the high number of tourists frequenting it. It's a shame because if they had proper leadership this place could be a top producing McD's. Oddly though, it almost appears that they take pleasure in infuriating most people that visit and genuinely just don't care. I question if the district and regional managers know if this store even exists as the problems have only grown worse over the last 8 years. I'm EXTREMELY familiar with McD's operating procedures and I think corporate would have a fit if they knew the shenanigans going on here. It's horrible for the McD's brand and I've personally seen several different franchisees lose locations for far less than what this location is repeatedly doing to hurt the brand. I will give credit where it's due, sometimes the food is true to what you'd expect from McD's so that gets them a second star. Intervention from the region is desperately needed here, in my opinion. read more