Placed an order on the mobile app. Then I pull up to the speaker and asked If I could add another beverage, to the order. To be told we are not taken orders any more. Then why do Cliam to be open 24 hour? I have a bad back. Wasted my gas and time. Won't go back there again. read more

I ordered the chicken nuggets from McDonald for lunch today so buy them for lunch and I get soda for zero calories and no sugar at Coca Cola has been favored by fries French. It delicious but yummy with a friendly service from McDonald staff at thank you. read more

This place makes way too much money to have service this terrible. It's always busy and always bad.

I forgot my breakfast this morning so I stopped at McDonald's. To get my usual the Oatmeal is not bad not great just something to get something in my stomach. It comes with apple crumbles & raisins all it really need is cinnamon & some vanilla. But it was very hot which I was shock but grateful. So if your on the go & like Oatmeal it's not bad I'll highly recommend have a great weekend ENJOY read more

McDonald's - Oatmeal & raisins pretty good - Burgers Near Me - Gaithersburg, Maryland

So I order a mobile order for one Coke zero I get there five minutes later I go up. It's packed zero customer service but I don't really mind but I don't see a Coke zero anywhere I don't even see a drink so I finally go up and I'm like I showed my order they give me a empty cup. I was already in a rush you give me an empty cup. I was upset to say the least I ordered it online so I wouldn't have to fill it up. read more

your food is so good I wish I had that food every DAY!!! THE BEST!!! And the fries beautiful and bro the BigMacs are so good , Keep it up MC Donalds!!! read more

At 4 AM I came in wanting to order a McDouble and McChicken only to find that they switched to their breakfast menu. On top of that, their system was down so they only took cash which pissed off me and a lot of other people. Please change management at this place so service can be better. read more

Hello honestly most of the time I give Point to any fast food restaurant not because of the food only for service customer service employee attitude and cleaning inside the restaurant I was in this McDonald's many times also I am Uber driver for Uber eat sometime special my Sunday breakfast I eat outside because I am working Sunday early this McDonald for me always was good fast clean and good customer service again I am not talking about food quality honestly is McDonald everywhere I am talking about service and clean they are five star so far thank you for your service and management thank you read more

The food was fresh and so good! The dinning area was big, clean, and looked like it was remodeled with new tables and chairs. The employees were sweet and patient while we tried to figure out what we wanted. The ONLY thing we didn't like was the arctic temperature inside the building. We were freezing! One man stated he was going to eat on the sidewalk were it was warmer. read more

I must be the exception, but been going here since they opened (25+ years ago?), about once a month, and never had a problem. If I had wrong orders, I'd totally be complaining here like everyone else, but it hasn't happened (yet). Food is expected McDonald's, it's 24 hours, and a mile from my house..honestly got no complaints. I always do the drive through FYI.. read more

Horrible service, I ordered a McFlurry and when I asked them use the machine to mix it up the lady straight up lied to me and said it didn't exist and they didn't have it. They actually do have it as it is a standard to have one for the franchise. I will never come back again honestly no one should. The food was tossed together and sloppy in the packaging as well if I could give a lower rating I would read more

I ordered a buttermilk crispy sandwich, doesn't look like the picture.... it has poor lettuce and dry chicken. Never gonna buy again. read more

McDonald's - a hand holding a sandwich with lettuce and tomatoes - Burgers Near Me - Gaithersburg, Maryland

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There's this lady taking everyone's order through drive thru at 12:56AM 06/24/2021 (shes at the first window). She's yelling at everyone through the speaker and being rude and impatient. I heard her argue with the man behind me saying "does it look like it's breakfast time?" She has curly hair, no glasses, maybe 40years of age? hispanic? and is short. If you can't work with people then don't take a job you can't do. We are all tired too and wish to be home sleeping. We don't deserve to be yelled at while we're also out working during midnight. read more

The most rude staff, unwilling to help or modify to accommodate anyone. I'm disappointed in the service. To accurately verify who it was Monday 8/8/22 at 4:25am. Spanish woman read more

Wish Mcdonald's would understand. Some people watch what's going on. Especially when it come to the French fries. I seen a manager take old fries out of a customers bag and put them back with fresh fries. The customer tell her they weren't fresh enough. As I waited from my order of large fries I watched as she retrieved the same old french fries and put them in my bag. Disgusting!!! So glad I wasn't in the drive threw today. Smh. And I don't think my burger is even done read more

McDonald's - a hand holding a half eaten sandwich - Burgers Near Me - Gaithersburg, Maryland

Me and my sister came in on Mother's Day , we ordered our order. The person who took our order was extremely rude even cussed while talking saying why we didnt have change for $100 , he then came with his manger and we over heard the manger saying why are we here on Mother's Day that we should spend it with our mothers instead of eating at mcdonalds laughing. It hurt us a lot because our mother is not able to spend this Mother's Day with us. read more

Some day the ketchup machines will be full and the garbage cans will be empty. That day won't be today. But someday...

This place always has something wrong, forgets something, or was made poorly. I went there yesterday and got what was supposed to be a hamburger but could pass for a hockey puck used in the NHL playoffs. There really are differences in the way these places are run. The McDonalds's on 355 in Rockville near Best Buy actually has really good food. Yeah the drive thru is a little bit slower but if you want better service you have to learn to be patient. This place is awful. Even the Hamburglar would not eat here. read more

Yes, I get it. It's a McD's. But this is a very schizophrenic McD's. Although I try not to eat McD's too much, on occasion, I'm just too lazy to cook, so I'll go through the drive through - which is super efficient, fast, and runs like the well greased machine it is. But, if one should decide to go INTO this McD's, you're going to get the world's slowest cashier...who will not understand your order...and will take 3000000 hours to pull it together. It's not just once...but EVERY time. Drivethrough - miracle of speed and science. Dinein - medievel house of fatty torture. So of course, I now try to always dine-in. I'm usually so frustrated by the end of getting my fatty food that I can't finish it and have to throw it away...which will also be the basis of my new diet plan empire. Getting so pissed off that you can't eat fatty/bad foods. Probably not good for your blood pressure, but at least you know the heart is still working. read more

LESS THAN ZERO, nicole had an attitude the whole time. for no reason, i was nothing but respectful at all. terrible service if i'm being honest read more

Drive-thru is great. Friendly people and fast service. Every now and then they might miss something off your order though. If you can. Steer clear of going inside! It's a hang out spot for all the local "thugs" and high school kids. Someone's bound to ask you for some change. Definitely my go to Micky d's. I just never go inside anymore. read more

Seeing as I work right behind this McDonalds, I visit this location often (probably more often than I should). Usually I have a great experience, and it's in and out in less than five minutes, unless it's a large order. The drive-thru is a completely different story. This is the worst placed drive-thru I have ever seen at any form of fast food restaurant. As I mentioned, I work behind this building, so I constantly see all of the cars blocking traffic, all of the car horns honking, and the occasional fender bender due to the cars in line for McDonalds. I once timed someone to go in and place a rather large order, just to see how quick it was as opposed to the drive-thru. It took seven minutes to get in and out for that person, while the twelve cars in the drive-thru had only moved up one space. Now, as far as the staff itself, almost everyone is pleasant and friendly. However, when I went in to this location on 5/17, I was not happy with how the experience went. I walked up to the register, and was "helped" by a man named Robert. Oh, Robert. Why do you have to be so incredibly condescending? I asked if the salads were back yet, seeing as they had signs up for the past two weeks stating they were out because of the E. Coli craze sweeping the nation. Robert looked at me as if I had grown another head and said "uh.. yeah of course we have them, why wouldn't we?" I said "well the sign on your door for the past two weeks stated that you didn't have any", to which he responded with "well we must have been out that day." Note how he said "that day" when I said "the past two weeks". Anyways, I proceeded to place more of my order as he rolled his eyes and punched in the items. I asked for a McDouble, and I admit this was my mistake as I forgot that they no longer carried McDoubles. Robert, however laughed and said "there's no such thing as a McDouble, unless you meant a bacon McDouble." I said "sure, can I have that please?" He rolled his eyes, said "I guess" and punched it in. I then asked for a twenty piece nugget meal, which when I have ordered that in the past, wasn't an issue, however I felt the deja-vu hit me as he said "there's no such thing as a twenty piece nugget meal, unless you want to add a fry and a drink." I said yes please, and he rolled his eyes for the third time as he asked me what size. I said large, and then he proceeded to look my body up and down, laugh to himself, and punch it in. The entire ordering process was an absolute nightmare and I have no idea why the management at this location believes he should be in direct communication with the customers. I informed my coworkers the second I got back to work that if we all decide we want McDonalds, and I walk over and Robert is behind the counter, I'm walking out and we're going somewhere else. I would also like to note that in case any employees of this McDonalds read this review, this would have been a four star review with high praise (except for the drive thru). However, the sole reason it is a two star review is because of that rude, arrogant, and condescending man that you allow behind the counter. I'm talking about you, Robert. read more

Stopped in here late one night and hit the Drive Thru for a Double Quarter Pounder with Cheese! Was tasty but not as hot and fresh as it should've been! read more

I had to try their pumpkin spice latte! It was ok, honestly Starbucks is better. I'd rather go to Dunkin Donuts. I also had the chicken nuggets that are always good to me. I know I shouldn't have them, but whatever. I also had the fries, which I usually like but these tasted like they were made WAY earlier in the day. The drive through entrance for this place makes no sense. It has an odd entrance in the back. There is always a long line. I will probably go to another location next time. read more

why have curbside as an option when they don't even bring your food to you. i had to go in and get it and the food was ready like someone could've walked it out. read more

What a stingy McDonald's, sauce is free as far as I know, and I ordered on Uber eats when I specifically asked for multiple sauces knowing they would only give me 2 I had a meal for a family with no sauce I know it sounds ridiculous but really? Does the sauce come out of there pay check ? read more

I go to this McDonald's regularly. Today I got my daughter a Big Mac meal and she found a penny at the bottom of her fries. Money is filthy. How in the world did that even get in the container. Will not be going back to McDonald's at any location again. read more

Drivethrough people are very friendly - though sometimes VERY slow In terms of food, however over the past few weeks their EGGS have been HORRIBLE!! I try to stop and grab eggs there if I forget to make breakfast, and they look like they have been made the day before and left to harden overnight. Steer clear of the eggs - they will disappoint 80% of the time. They also lack attention to detail - you may get many napkins and condiments, or none - and its as though they KNOW they aren't handing you the right thing. The one over on Goshen is faster - and typically food seems fresher. read more

Food is always good here! Particularly I always love getting them mcdoubles from here. I've been coming here just for that for years now.

I frequent this location. The food is better than the Rothbury location but it's still McDonald's hit or miss with food service and quality! But I have yet to see a huge fast food chain with 4 or 5 stars so I think a 2 is generous! read more

If No stars was a option it would have been selected. This McDonalds is pathetic and poorly run. Constant messing up of orders and no accountability from the night crew. How are you going to mess up my order and then ask me for my receipt. You don't need to see my receipt. Get your shit together and correct the orders read more

The MV McDonald's has never let me down no matter what time of day I go there! Always open!

Food was pretty good. Usual fast service. I did notice some items were not on the menu that I usually get at other locations. Other than that, food was hot and took less that 5 minutes to be ready! read more

I come here once in a while. I try to avoid it, though cuz the peeps inside are so ghetto. And as a previous poster noted, they will axe you for change. I got my food, and a delivery man yelled at one of the cashiers "It's a 2010 Toyota Corolla." That's what I drive. I asked what the problem was. He said he had a delivery to make (to this restaurant) and asked nicely if I could move my car. Really? Is this normal to ask diners to move their vehicles (which was parked in a McDonalds space) while their trying to enjoy their meal? It was such a minor inconvenience, but I thought it was weird. read more

If I could give this McDonald's a negative review I would. I have been coming to this McDonald's for years and today out of all days I had to come inside because the drive thru couldn't get my order right. Not only did I not get meals with my order but I also asked for pies 2/$1.39. I looked at my receipt and noticed it wrong and asked them to fix it but they couldn't because I had to come inside. What's the point of drive thru??? I come inside and asked for a manager and this nasty rude so called "manager" asked what I wanted? I let her know the mix up and then she said what did I want her to do about it? Really?? All I wanted was for them to correct my order and let me be about my way but noo. She let the cashier who was very courteous and nice btw, to charge me for "one fry" and then left where she was no where to be found and left the cashier so lost and confused. I end up paying for everything individually and just disgusted by this rude individual. Not even the minimal of customer service coming from a manager. read more

Can't get an order right to save their lives. I am tired of it. So many other choices around. They will not correct themselves.

I was coming into the McDonald's early in the mornings M-F, until I noticed a employee coming out from behind the bathroom stall as I was drying my hands in the women's bathroom and go directly out the bathroom door without washing her hands!!! SMH!...and regardless of what she was doing in the bathroom she still didn't bother to use the hand sanitizer hanging on the wall as she exits the bathroom...Then I started to noticed as I was leaving out the restaurant (minus any food) how the doors and windows looked like they have not been cleaned in days! Health Inspectors should pay this establishment a visit! read more

I give this McDonalds 5 stars for their Premium Chicken Wraps -- they don't skimp on filling up the wrap. I always use the Drive-Thru; they are helpful, friendly, and fast! What more could you ask for?. read more