This place charged me $4 for a single ice cream cone. The worst part is they barely put any ice cream at all on it! They filled the cone and then literally stopped and didn't put anymore. I would just avoid this place. read more

I wish I could give this joke of a place 0 stars. My experience at McDonald's was disappointing due to the poor service and a major mistake with my order. From the moment I walked in, it was clear that the level of customer service was not what it should have been. The employees seemed rushed and disorganized, which set the tone for the rest of the visit. The service itself was terrible because my order was not handled with care or attention. I asked for one McGriddle, a simple and common request. However, instead of receiving one, I was given eleven McGriddles. This was not a small or understandable mistake--it showed a lack of communication and accuracy in the ordering process. Errors like this waste food, time, and money, and they leave customers frustrated. Overall, this experience reflected poorly on McDonald's service standards. Fast-food restaurants are expected to be quick and accurate, especially with basic orders. Receiving eleven McGriddles instead of one showed that the staff was not paying close attention, which made the visit unpleasant. Because of this experience, I would think twice before returning to that location.When I sent my mom in the aura of the room was abysmal. Sincerely, The H read more

Absolutely horrendous. They forget the fries so I asked for them and the black lady at the front was extremely rude and bitchy.

Do. It waste your time. Drive thru is very slow. No one talks to you, you just sit and wait. Worst service and the slowest service possible. 0 stars read more

We waited 45 minutes in drive thru. We used app to order ahead. The staff would not allow us to pick up order in store. We had already paid. Order time 7:15. Finally picked up at 8pm. Asked staff about the delay. I was dismissed. Order 2 sandwiches and 2 drinks. Don't bother sending a comment. They use AI to respond. read more

McDonald's - This is the letter generator link. - Burgers Near Me - Foxborough, Massachusetts

Better than usual thanks to a staff member ! I often hold off on a review of a place I often go to in hope of a "turn around." Today McDonalds had a great crew member at the first window. The receipt lists "Sidel." Not sure that was the young man's name; however, he was polite, cheerful, and professional. Decades ago when I was McDonald's staff, there was a list of encounter items each member was to cover. He got all, and did them with a smile. The food was generic McDonald's. All items were in the bag and breakfast salsa was added without asking. The property was in good repair, and the drive through trash can was not overflowing. In the past it was. The woman at the second window seemed a bit rushed and was less cordial than "Sidel." I look forward to giving a better review in the future. As a parent, we visit McDonalds. This review was over the average due to "Sidel;" with other staff helping this location can be a 4 or 5 star restaurant! read more

Who knew McDonald's had a secret Michelin star kitchen where every McNugget is hand-carved and every fry personally blessed by the Ronald McDonald himself? Because that's the only explanation I can think of for why it took OVER AN HOUR to get my food. I mean, I came for "fast food," not "slow-cooked culinary artistry." By the time my order was ready, I felt like I'd aged enough to qualify for the senior discount. Ironically, my "quick" dinner took longer than the Lord of the Rings trilogy. Extended edition. When the food finally arrived, it was... well, McDonald's. Predictably cold fries, a Big Mac that looked like it had been in a fight (and lost), and a soda that somehow managed to be flat AND watery. But hey, after an hour of waiting, I was just grateful it wasn't still frozen. Foxboro McDonald's: where the golden arches shine brighter than the hope of ever eating on time. read more

Who knew McDonald's had a secret Michelin star kitchen where every McNugget is hand-carved and every fry personally blessed by the Ronald McDonald himself? Because that's the only explanation I can think of for why it took OVER AN HOUR to get my food. I mean, I came for "fast food," not "slow-cooked culinary artistry." By the time my order was ready, I felt like I'd aged enough to qualify for the senior discount. Ironically, my "quick" dinner took longer than the Lord of the Rings trilogy. Extended edition. When the food finally arrived, it was... well, McDonald's. Predictably cold fries, a Big Mac that looked like it had been in a fight (and lost), and a soda that somehow managed to be flat AND watery. But hey, after an hour of waiting, I was just grateful it wasn't still frozen. Foxboro McDonald's: where the golden arches shine brighter than the hope of ever eating on time. read more

The North St McDonald's in Foxboro is possibly the worse McDonald's I've been to in my entire life - and I've been to many . Today, I waited at the drive through window for 8 minutes before anyone acknowledged me all while all the staff (unsupervised kids) messing around in the background . The staff are so rude and they get the order wrong EVERY TIME - no joke . Mgmt needs to clean house . Do yourself a favor and go to the one on route 1 in Walpole instead . read more

9 straight times I've come here and shakes are "UNAVAILABLE"! If you don't want to make them then just take them off the sign! Weird how only this McDonald's shake machine is ALWAYS down. read more

I ordered 3 set of fries and only received two. I also bit into a chicken nugget and a piece of bone came out of it.. If i gave it to my niece , she would've choked. I don't understand why there was a piece of bone in it anyways. read more

McDonald's - Piece of bone. - Burgers Near Me - Foxborough, Massachusetts

We waited in line for 15 minutes just to find out that the ice cream machine was out of order. This seems to be a constant issue with this particular McDonalds. The window worker wasn't even nice about it. She had a bad attitude which completely resents McDonalds views. read more

Do not order online here. If they do not have your food, they will not refund your money. Horrible. They said, who cares about $7.25. I suppose I do. read more

Will never return to this location. Noticed the drive thru line was very long. went inside, waited at register for 5 minutes, no one would help, young man in black shirt not taking orders, would not make eye contact. Walked out. Upon leaving, noticed the drive thru line was now shorter, decided to use the drive thru. Ordered a #3 (DQP) meal med size with a coke and 6pc nuggets w/BBQ sauce. Lady at the window asked if i had ordered a filet o fish meal. I told her no, i ordered a #3 med size and 6pc nuggets. she said OK, handed me a drink, and a bag. drove away. Fries cold and soggy but i was starving. Get home open up bag. Nuggets ice cold. Instead of DQP, i had a damn filet o fish sandwich. unbelievable. If it was literally anything besides a filet o fish, i would have just eaten it and sucked it up. But i had just told the lady that i did NOT order a filet of fish and i was pissed. Drove all the way back to the store, now I'm standing there with my bag of cold, wrong food and drink. Young man in black shirt is again not helping me. other employees in the back are looking at me, this guy is ignoring me. Then a group of Spanish speaking customers comes in, he takes their orders for 5 more minutes, making jokes and taking his sweet time. I am American but i also speak Spanish BTW. I'm still standing there waiting for some type of service. I finally asked him if he was ignoring me on purpose? Asks me what happened, i tell him. Says wait a minute I have to get someone else. Different manager comes to the front, have to explain again what happened. She asks what exactly i was charged for, I tell her i have no idea because i never got a receipt. She did refund my money, which was all that i wanted and she did genuinely seem sorry and was gracious about it. Offered me my order for free but this was never about the money. TL;DR- I'm not sure my experience could have gone any worse, i had ordered off the menu, nothing special. No receipt given, food was cold, food was wrong, was ignored by counter staff after having to drive all the way back to the restaurant. Worst McDonald's location i have ever been to and will never return i would rather starve than be treated this way. read more

Staff and the management here is pretty bad. Their attitude sucks. They got our order wrong twice and when we emailed the management, his response was just a standard copy/paste response. No real efforts made from staff or management to redo the wrong order. read more

I ordered a big order for me and my friends including 3 nugget meals, all with large fries and various sauces. We received 2 nugget meals, no fries, and no sauce. We called to see if it could be delivered and we did not receive that privilege. They told us we could come and get it however the store is closed. I am absolutely disgusted with this service as the least they could do was get my order correct. Not only that, but they charged me full price for this order and like I said before it was a large order and costed a lot. IDo not go to this McDonald's, go ANYWHERE else. read more

McDonald's - Receipt with highlighted items not included - Burgers Near Me - Foxborough, Massachusetts

Had the best service and the manager was very polite. Fries and burger were fresh and hot. Definitely recommend this location if you want fast, friendly service. read more

My card was stolen here last month. I know for sure because it's the only place that I used my card recently. This person went to another McDonalds in Hyde Park, MA and ordered over $50 dollars of food. They then tried to go to an ATM but I'd been alerted and shut off my card before they had a chance to empty my account. It HAS to be an employee working there. Anyone using your cards here BEWARE. I will never go back here after that experience. I'm disappointed, they never got my order wrong but the other reviews here aren't lying the soda is almost always stale, the wait is usually bad, and now that my information has been violated it's the last straw for me. read more

If you go at night at about 10pm or past good luck I went inside to order after seeing the drive through piled up and saw everyone working inside just standing around. One employee shushed me to keep quiet about them doing nothing... read more

HUGE disappointment, especially when you're craving McDonald's. The burger assembly was awful - all the pickles on one side, burgers falling off the bun, uneven condiment application, more lettuce in the box than on the burger. This was the case for ALL of them - Big Mac, Quarter Pounder and two cheeseburgers. Also ordered a chocolate shake that came out looking more like chocolate milk. Asked if maybe the vanilla shake machine was making thicker shakes and was told both were delivering the same results. Decided to leave without the shake altogether. read more

(Just terrible!) - Messed up my Drive-thru order 3rd time in 6/7 visits here. Only reason am writing this review is that, there is no "Benefit of doubt" for that. My last order: Cappuccino: Took the order as a large coffee. When I mentioned it was a cappuccino (before I even received my coffee), the coffee tasted like they just added foam to the already made large coffee (pretty in-genius they would think) But it tasted utterly terrible! worse than having no coffee. Lesson learnt: McDonalds isn't your coffee place. Even if your in a hurry, its on your way or any other reason. You'd be better off if you rather skip the coffee. read more

Terrible service stood in like for 10 minutes without even being acknowledged they only cared about serving drive through. The staff was pretty ratchet. read more

The food is never fresh, always cold. NONE, I repeat, NOT A SINGLE WORKER wearing gloves, pre or post COVID 19 times. The woman had her disgusting, finger nail chewed fingers all over the lid of my cup and bag.. gross. read more

The people here are beyond stupid, I go to the window and they immediately tell me how they're computers are down and I say how I have a mobile order. Idiot on the other end says she can't do anything abt it and that I have a good day, I go to the window for some other person to tell me that I'll get a refund in an hour or so. I'm just so astonished that the first idiot basically told me to screw off. Other times wen I ask for a plain mchicken they decide to throw cheese on there just for fun. They take forever cause everyone works slowly, the manager will get pissed at you for not ordering sauce ahead of getting to the window instead of asking him flat out at the window, and they all mumble when they speak and don't have any good English. I understand that English isn't the official language of this country but god damn. Absolutely abysmal service the only reason why I go to it is because it's close to where I work. read more

Naughty McDonalds closing the restaurant 10 minutes early. Why wouldn't you let me order drive-thru without a car? I just wanted to raid your dollar menu. Didn't you see my invisible car? Weren't you convinced by the engine noises I made whilst asking to place my order? Well, shameful car elitists... the joke will be on YOU when I return one day with a REAL invisible car and you don't serve me then! (oh.. I guess, the joke will be on me as I'll still leave un-fattened) read more

Second time in a row that I've come here to order the 20 piece mcnuggets and received stale food. The mcnuggets are brown instead of the usual golden color, they've turned hard, dry, and looks like leftovers from the previous day. They're open until midnight and I showed up around 10pm, so that's no excuse to not make fresh food. It's always busy until they close, sometimes there's even a line at the drive-thru at midnight. This place need to get their act together and stop selling such sub-par food. read more

I don't eat McDonald's, but when my best friend and I were in town and needed something to eat after midnight, McDonald's was the only place we could go to in our pajamas. Drive through was open, service was typical and my side salad was fresh. A-OK, in my book! ...Considering it IS McDonald's. read more

This is the closest McDonald's to my house and I honestly have not had a problem there. I know some people from the crew and they are pretty friendly and outgoing people. I see many bad reviews here that don't sound right. Customer's might have gone on a bad day or something but if they go there often and there's Always a problem, then they should just stop going. I go here all the time and there has never been a big problem to complain about. They can be pretty busy though since it's right next to Gillette and there's always games or concerts. People need to understand that sometimes businesses are busy and the crew can be a little bit stressed with all that is going on so I think people need to cut them some slack sometimes. read more

Terrible food and drinks, the soda is flat and it's not even what me and my boyfriend ordered. Food was cold, burger was like frozen. Rude employees. read more

I've been on Yelp for years and this is the first time I've gone out of my way to leave a negative review. Nothing below is false or exaggerated. Avoid this place! It's absolutely disgusting. The trash cans were overflowing, the toilet in the men's room was blocked and full of everything you can imagine, they were out of ketchup, straws and napkins at the condiments area, and not a big deal, but I got charged for (and received) a water that I didn't order. Also, 90% of the available tables were dirty... The place wasn't. even busy! Unbelieve that such a large multinational like McDonald's allows places like this to remain open. As for the food itself - it was fine. What you'd expect from any McDonald's. read more

After waiting 15 Minutes in the drive thru, i got the wrong soda. Ontop of that, my plain burger i ordered had ketchup mustard onions AND PICKLES. My 6 count chicken nugget (i paid 3.59 for) contained 4 nuggets even though the box still said 6 read more

Bacon McDouble!! Didn't even know they had this burger!! It's amazing and so worth the $!!!!

Really bad customer service at Warren Mc.Donald's. Was told twice in the drive thru that they are too busy to get my order correct. So we drove away.. .girl that came to the window was rude about getting my order right, they only had half of my order...too busy to do their jobs??? read more

Slowest and worst service ever. No thanks, not worth the aggravation. When we were waiting for our kids meals, 4 cars got out oF the drive through line and left. Painfully slow and got our order wrong twice while we waited. read more

Terrible service. New management needed. This is suppose to be fast food. Not wait a half hour and be forgotten that you had a customer waiting for a lousy cheeseburger. read more

The only thing saving this from only one star was the fact that my food was hot. Otherwise, this is the slowest McD's I have ever been in. And the younger members of the staff have no clue how to deal with a line of more than 3 people. Not good, when you're working at the location across from Gillette. read more

The manger Amy is a total bitch and has a attitude towards everyone she pays no attention to the customers and she is on her phone most of the time I have been here countless times and paid and sat and ate my food here and had no problem please pass this along so McDonald's can see this review thank you read more

Hi. I'm writing this review because I was disappointed on an order I made yesterday with McDonald's on North Street, Foxborough, MA. I absolutely love the chicken and crispy bacon salad with ranch dressing and always buy that whenever I go to any McD. But yesterday with the same order, using drive thru, I found that the quantity of the salad was nearly half of what it usually was and there was hardly any crispy bacon in it!! I only opened the box after reaching home and was dismayed at the quantity served. Now I'm not sure, if it was a one time mistake or has McD reduced the serving size... felt like kids meal to me!! And I'm not the kind of person who has large servings. Did anybody else feel the same about the quantity served? It would be great if McD looks into this matter! read more

This is the worst McDonald's I've ever been at went in their ordered a plain hamburger 15 minutes later still didn't get my hamburger. I mentioned it twice to them that I have a hamburger plain and they still tell me that it's still being made how long does it take to make a plain hamburger at mcDonalds......so mcDonalds u suck ass . And keep my 1.27 u bastards read more

Ordered a cheeseburger with no onions, was given a cheeseburger with the bottom bun like cardboard...as it had obviously been sitting in the warmer for ages and you could see where someone scraped off most of the onions and then they wrapped the burger back up and sold it....DISGUSTING!!!!!!!!!!! This place is absolutely to be avoided!!!! read more