While I am not a McDonalds fanatic, I find myself visiting this establishment frequently. The service is mediocre, the food is not particularly good either, and the aura in general is mildly sinister. The only reason I am giving this McDonalds so high of a review is because I have some SERIOUS personal history with this location. I have been vegetarian for seven years, however my first time having any meat at all since my conversion to vegetarianism was at this location. I ordered the chicken nuggets, six piece. It was delicious, and it sparked great turmoil in my vegetarian heart. Overall this restaurant is super mediocre, however due to my vegetarian strife at this location I must give it three stars. read more

I have to give one star or can't write a review Brought my 80 YO dad to McDonald's in excelsior at one o'clock today. BEWARE! He emptied his large fries onto his tray and I could see something in the container. It was a wet sucked on mint candy intentionally spit into the bottom and then filled with the fries. I showed the manager and she asked everyone in the kitchen about it. Of course everyone denied doing it. NEVER. GOING. THERE. AGAIN SO GROSS!!!!!!! We were very pleasant when ordering inside.....one bad apple! read more

This place sucks at getting an order right. I don't know how hard it is to read and place items into bags but holy crap this place sucks at both. Order a PLAIN cheeseburger multiple times from this place and it comes out with everything on it plenty of times. Sometimes they forget about the burger and or fries. Maybe they'll forget your sauce. Either way if you stop here get prepared for your order to be wrong!!! read more

Tf is this. Shit actually tasted like dog. At least mix it up so it doesn't look radio active, I Missy P do not approve. Waste of money only get it from here if you want something that taste like minty dog. read more

McDonald's - Shamrock shake - Fast Food Near Me - Excelsior, Minnesota

Takes 15 minutes for an employee to help you order food. Then another 15 minutes to get your food. Always loud beeping that lasts for minutes on end. read more

Came here for ice cream and the employees had my car towed while we were eating on the other side of the building. Wouldn't help and said it was because "we left the building," even though we were outside enjoying the nice weather. Completely unacceptable, never experienced this before from a restaurant. read more

On 5/18/18 I purchased two meals from this location, one for me and one for my fiancé. I took it home, started eating.. not thinking anything of it. I just felt like something wasn't right, looked at my burger and saw a completely raw burger on the inside. Right away I was disgusted and mad. I called the store and told them about it. All the manager said was "oh yeah, that can happen sometimes." LIKE WHAT?!? How is that okay or even sanitary? Needless to say, I will never be going back here. Puke. read more

McDonald's - a plate of meat and fries - Fast Food Near Me - Excelsior, Minnesota

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Super nice employees but RUDE and sarcastic managers!!! Rude to customers and employees!!

Can't believe it. I went to the drive in at 5:15 today and was told to go and come back later. They are short staffed and too busy. What????? read more

I waited over 20 minutes for 4 cheeseburgers and 2 chicken tenders. Manager was rude and full of excuses. He said "somebody ran off with your food." Nope. No crap food bandits. Just pure incompetence. When i finally got the food, I got home only to find 1 chicken tenders was missing. I called the store, and the manager was ride and started complaining about how busy he was. McDonald's corporate needs to do something about the staff. Truly terrible! read more

I have to start this by saying that I love McDonald's. I went through the drive thru to get breakfast for my family. I don't honestly know what it was that I did to be treated so rudely. I thought I was pretty nice. I got a lecture about hot cakes when I paid that was unccalled for. And then I got the stink eye and no acknowledgement to my greeting whatsoever at the 2nd window. The woman practically threw the food at me. No smile, no words, just hostility. Yikes. I hope your day goes better, ladies. read more

Ordered and paid with the mobile app. When I got there they told me they don't have my order and made me pay again. Accused me of trying to get $20 in free food when I had the mobile app right there showing I paid. Also tried to accuse me of selecting the wrong location when the exact address is on the screen. Horrible customer service. Worst McDonalds experience I have ever had at any location. read more

i buy food from this mcdonald's almost everyday, ordered 4pcs crispy tenders meal today from mobile order, was upset to see the food i ordered when i got home. there's only 3pcs tenders inside the box and they were all overcooked!! the tenders are hard and very brown not edible at all. i went back to the store and the crew was not so friendly and did nothing at all. read more

McDonald's - a hand holding a box of fried chicken - Fast Food Near Me - Excelsior, Minnesota

Travis is very very rude when I was trying to order and he snapped at me. Every time I came he said "you again" very disappointed would not recommend. Would drive across the country to avoid him and his negative attitude. Seth charged us for napkins but other than that I think it's fine. read more

Disrespectful, rude, sarcastic workers. Or should I say Managers. Definitely not my favorite McDonalds to go to. & you guys want $15 an hr? Thought working in customer service you were supposed to satisfy the customer, especially as a manager. Not sure why he was laughing and thinking being rude to his customers was okay. Asked a simple question and he laughed in my face, told me to go back around through the drive through and turned to his coworkers to tell them. Horrible food and I had no sauce on my mcdouble. read more

Pay close attention to the screen when you were using the drive-through. They will upcharge you without asking. I just ordered a breakfast number one and the girl upcharged me to a medium coffee without asking. She was pissy with me when I asked why I was being charged when I thought a coffee came with the meal. She then explained a small comes with the meal. I never paid attention before this but I know I've been up charged in the past based on what I paid previously versus today when I paid attention and caught it. I will never return to this McDonald's this is a really slimy practice. read more

Drive through is super slow and accuracy is poor, food is consistent if you get what you ordered.

I go to the Excelsior location alot! They are always super friendly and helpful and do not fall short when it comes to going out of their way to help or please their customers! They will always be my favorite McDonalds branch! Thank You for all your hard work and amazing customer experience! read more

I'm giving this four stars, but they're McDonald's stars. The service is OK. If you ask for a water, they'll give you a small cup to fill up at the pop dispenser for free. Not sure if this is unique or if all McDonald's do this because it's the only one I've tried it at. There are old pictures of historical events and things around Lake Minnetonka decorating the inside. It's right along the Lake Minnetonka LRT bike trail, so it's convenient for bikers and walkers. The photo I'm submitting is of the hand dryer in the women's restroom. It's kind of funny (at least to my inner 12- year old) that someone scratched out select parts of words to make it say "1. Push Butt. 2. Rub Gently Underarm Hair (you can barely tell but they scratched in an H) 3. Stops Automatically.) Overall, a good McDonald's. read more

I go here a lot (Duke). I love it, great food, great service. They are very relaxed if you want to film in there too. It's awesome. Never change, McDonald's if Excelsior. read more

Just discovered this little hole-in-the-wall. I particularly enjoyed what the locals call a "Big Mac." I think I cried three times during the meal. Great smells, great smiles, great vibes! Very Romantic ;) read more