customer service is the worst there so rude and take 30 mins to hand you your food they do not handle the food with gloves

A below average drive thru experience. Took a dcently long time, despite the fact that one 3 cars were in line. For example, it took long enough to get my change that I had time to realize I was missing an item from my order. Furthermore, drinks were hapf-filled. Items were lukewarm depute it taking long enough for them to be made fresh (perhaps more than once) items were poorly wrapped/packaged, coming loose I'm the bag. I'm aware that McDonald's isn't exactly the gold standard, but this was now average.. even for just an average restaurant. read more

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They missed my drink order then said they couldn't add it I don't know what type of training their employees have but it sure is not customer service. read more

30 minute wait for a freaking curbside order. This was supposed to be a quick easy stop. 2 simple happy meals. Kids at home wondering what the hell is taking so long. read more

Every. Single. Time. I come here I ALWAYS have to "pull forward and wait" its sooooo ridiculous. All I got was a happy meal and was told to pull forward to wait which ended up being the wrong happy meal. It sucks that they don't have any type of speed once so ever. Also, when you tell someone to pull forward to wait for the food, you might want to make sure there's not more than 3 cars already waiting as it makes for unhappy customers. At this point I'm over coming here. read more

I have never had bad coffee from McDonald except this time. Coffee tasted like lukewarm water. It didn't have any coffee taste at all.

I'm absolutely terrified of this mcdonald's i always get a MC SUPRISE never get my order right it's like a bad game of spin the wheel even tho i'm paying for my order i've ordered a mc chicken before and got no chicken in it i was so sad read more

If there was zero stars, that would be my pick. Ordered, had me wait at station 1 and my ordered was all screwed up. I specifically ordered cheeseburgers with only cheese and ketchup. Will avoid this location at all times. read more

So gross, I was drinking my sweet tea I ordered from the Willow and Nees McDonald's and this is what was in it when I sipped it. It looked like fiber and hair, absolutely disgusting. read more

McDonald's - What was in my sweet tea while I was drinking it. - Burgers Near Me - Clovis, California

They lady was sweet but she mentioned their oven was broken and all I wanted was apple pies. So I got stuck in the drive thru for over 20mins because there wasn't a sign posted or anything. read more

went here for a takeout order for a quick Postmates delivery but the wait time for the food was ridiculously long considering it was pretty much empty late at night. The serving of fries I was given for the customer's order looked undercooked and soggy even after the long wait time. read more

Ok so I don't typically eat at McDonalds but want to give a shoutout to the clerk guy who informed us about deals for chicken nuggets when we were ordering them! Nice big play area for the kids as well in the back. read more

That's the cashier was taking people's order she was picking her nose and scratching her face while touching other people's food

The ice cream is ALWAYS broken. Should invest inn a new machine so people aren't waiting in a long drive through for nothing.

I just went through McDonald's drive through. I was the only one in the line all the way to the pick up window. I ordered the quarter pounder combo and a 10 piece nugget. When I got to the pick up window I was told to drive to spot number three to wait for my meal. I waited five minutes, then went inside to get the meal. Two young boys at the counter...one asked how long I had waited and I told him five minutes. Both of the boys working at the counter, started turning in circles looking for my meal. It was obvious they couldn't find it. They both started talking at once, telling me I'd just have to wait longer because it takes time to prepare the food. I wish I had taken their names. They were rude and condescending. Their mothers should have seen them. They'd get a spanking. read more

Went through the drive through, LIKE ALWAYS had me pull around. A lady came to bring me my order, but forgot my sauces. Never came back, but the fries were underdone and no salt on them, so I went around the drive through again to ask for salt on my fries, they put so much salt I could hardly choke them down. Safe to say, don't come to this McDonalds. read more

me: can i get more smoothie in my cup? i ordered a large employee: no we can't do that me: what's the point of buying a large employee: that's just how it is my boyfriend was even more fumed than i was. The person in front of me ordered about 7 drinks and their smoothies for full. How can you just treat your customers this way? i get that it's christmas day at mcdonald's and your somewhat busy but it is pure laziness of someone not to stand there for a few more seconds to fill up my cup. So irritating. read more

McDonald's - Burgers Near Me - Clovis, California

I don't know what is it with this location, but I am always shorted something, or if they get the order right the food is always horrible (stale fries or nuggets). It has to be the management. Do yourself a favor and deal with the extra hassle of going to the Shaw/Peach or Clovis/Herndon locations. Those issues are non-existent there. read more

Solid 3.. Not to big on gas stations but this is my go to gas stop, and it's connected to a Micky deez which is cool for me. But like all gas stations beware of bathrooms!!! read more

McDonald's - The old gas stop - Burgers Near Me - Clovis, California

Not open 24hrs. I work at 2am and I wanted to grab something to eat and this one said 24hrs drive by and no one inside but employees in the parking lot. I'm guessing they closed for cleaning but that's the only thing I can think of read more

This is the worst McDonald's food I've ever eaten. The fries were old, hard and cold. The mcchicken sandwich had no lettuce and half of the bun was hard as a rock. Need quality control here. read more

Was going to sit and write out a well thought out review with areas of critique but all the one stars sum it up perfectly to the point I'd only be kicking a dead horse. This location is flat out half assed - on a good day. They screw up so many orders management is practically numb in responding to their customers complaints. It's a literal take it or leave it attitude. Has been this way for years. read more

This location is the worst constantly messing up my orders and leaving items out. Today I have had it. I will never be back. There wasn't a sign that said the ice cream machine was out of order. I waited in line behind 6 cars only to be told they could not make shakes!! Then had to continue to wait until the cars in front got their orders. Sad part is it's always broken or lazy employees don't want to clean it. If I could give this place negative stars I would. read more

This McDonalds is absolutely the worst. Weather it is $2 order or a $30 order they park you. (Or should I say, they try to park you) The first few times I played along and parked, but I will not be parked and pushed aside again. Its amazing how fast they give you your food when you tell them to just give back your money because you are not parking or just tell them no, what are they going to do. I really wish I didn't live so close to this particular McDonalds. They are by far the worst, a side from being parked, most employees have bad attitudes, they are constantly putting out hand written signs stating the atm machine is down or the icecream machine is down. Do your self a favor and drive down the street to another McDonald's...maybe they will shut this one down or do something about the bad management here, which is who I blame. read more

Horrible service, the workers there just implement their own rules on what they will do and won't do if it inconveniences them at all.

Very disappointed is all I can say! I ordered a Crispy buttermilk chicken sandwich, and My chicken was not only crispy, it was hard as a rock. The buns were black and burnt. My chicken nuggets weren't only burnt you you can taste the old oil used to deep fry them. I ordered 1 large fry and a medium fry and both of them were filled half full. This is the worst McDonald's ever. read more

I asked for a small fry with a small drink with two apple pies, spicy nuggets and spicy chicken sandwich with sour sauce and somehow they gave me two regular nuggets two fries and no sandwich and no pies. Terrible service read more

Alicia (hope I spelled it correctly) is the bomb! She was so very nice and helpful with a tedious gift card order. (I bought 12). Way to go for having a great attitude and patience. They also have an awesome play place when it is open, it's really big. read more

Drive through is horrible. Neither the person taking the order, person taking your money, nor the person handing you the food says "Thank You" or greets you in anyway. I hardly ever go to McDonalds and this is a good reminder of WHY I do not go. read more

This is one of those gas station / McDonalds hybrids. I think it's pretty standard of a McDonald's. I got a sweet tea (delightfully sweet) and the two dollar menu burgers. I seriously thought my friend was kidding when he asked, "Did you get the one with the fritos?" They should rename that one the ratchet burger. So so ghetto. The one with grilled onions is surprisingly good though. For a buck, that's a good deal. The cashier was friendly. So meh. read more

Horrible drive through, especially during peak times. I hate the 2 way drive through. This mcdonalds has caused so much delays. They told me to pull forward so I could wait for the fries. I would rather go to the one one Herndon and Clovis Ave. they seem to be more up to speed and organized with their orders. read more

Wow. I ordered my food thru the drive and they had me park outside on one of their stalls. It has been over 15 minutes, maybe 20, after paying, and still nothing. I now have a crying toddler and hangry kids waiting for food. Can't go inside because my toddler will lose it. So upset right now! This is ridiculous! A courtesy visit from anyone saying, hey it'll be this much longer, that would have been at least one decent thing they could have done. Took me 4-5 minutes to write this and still nothing. read more

Not the best service I had today going threw the drive thru today. (Thursday afternoon) ordering the person taking my order didn't greet me then did tell me how much my order was when I was done ordering. When I pulled up to the first window no greeting still and they did not seem happy to be there at all. When I went to the second window it was like they just threw my food to me and sent me on my way. All I have to say is that they could have had better customer service. read more

Immediately regretting my decision to go to Mcdonalds. I decided to grab a quick sandwich in between lunch. Went through drive thru around 11am and ordered ONE spicy mcchicken sandwich. They asked me to go around and park in reserved to wait. I do have a level of patience when it comes to certain situations. Not only did I wait in the drive thru line behind a car after paying for about 5 minutes, I waited another 7-8 minutes in reserved, for ONE sandwich. Whencoming to deliver food, I was the first to park and other vehicles who ordered after me got their food before me. Hmm read more

This McDonald's is quite a mess. Unfortunately it's the only (and closest) one to my house - just a minute away. They constantly have people pull around to wait in all the overflow 'wait' spots, without fail. Even when the drive-thru isn't full. I've seen it cause huge backed up traffic jams because they'll tell more cars to go wait than the amount of overflow spots they even have. On three + occasions now I have had employees come bring the food with items missing and instead of immediately rectifying the situation they grab the bag from you, dig through it, and ask to see your receipt. There was one time when a lady literally leaned into my open window and started digging through the bag while it was in my lap. Another time the lady rummaged through it with her hands (all over our food) for 5 minutes. I had already thrown the receipt away and it was a huge ordeal. It's always over a cheeseburger or something. A 1$ item and they act like the world is ending, you couldn't possibly be missing a burger, prove it! Like we're over here scamming McDonald's out of a 1$ burger. Most the time when employees bring the food to overhaul spots they immediately run off giving you no time to check everything and make sure you have everything requested before running off back into the store, which means you'd either have to get out after utilizing the drive thru or just leave without your stuff. This place needs a serious overhaul with employees and most likely management being the real issue. Food is fine 90% of the time. read more

Worst McDonald's I've ever been to. They literally charge you for ice!!! The manager was absolutely RUDE! One of the guys was really nice and patient , but the manager was RUDE , I mean I understand social distancing but how are we suppose to pay standing 6 feet from the register ? read more

They were so slow and made me pull around to the waiting zone. All I had ordered was a medium french fry. #annoyed. At least they apologized, I'm still mad though. read more

Ordered off the dollar menu waited 15min for my food almost gave me someone else's then asked for my receipt to make sure I wasn't stealing ! I'm in a white neighborhood and yes I'm Mexican but I work hard for my dollar! He told me it was to make sure everything was correct in the bag but the order was still wrong he left out items I bought! Fuck you wont eat here again! read more

I asked for extra Carmel they were very rude about it and the worker said nope sorry when any other mcdonald's would've done it for me not to mention i paid the extra cents for extra Carmel. read more

The worst McDonalds in the planet!!! For EVERY ORDER from the drive-thru, they ask you to pull into a Reserved Spot. Whether the order is a single bacon jr. cheeseburger or a 20-pc nuggets, they always have an excuse. "We're just waiting on your nuggets." Then when you drive to the Reserved Parking, someone is already parked there! Then they have to walk the lot to find you and your food is cold! This happens ALL the time at this McDonalds. And food order is often wrong. Try to go to a different one if you can! read more