Hands down the best McDonald's experience I've ever had. The manager personally came over to check on us, genuinely cared about how everything was, and when we mentioned our fries were a bit cold, she immediately brought us fresh, hot fries...no attitude, no hesitation, just amazing customer service.That kind of attention is so rare, especially at a fast-food place. You can tell this location is run with care and pride. The manager was incredibly kind and went above and beyond, and the staff followed that same energy.This is truly the only McDonald's I know that does that and more. If every location operated like this one, fast food would be on a whole different level. Will absolutely be coming back read more

They actually for real took a fucking bite out of my cheese-less cheeseburger bruh ???? read more

McDonald's - someone got the munchies on the job - Fast Food Near Me - Clermont, Florida

This is an excellent location, by far the best in the Four Corners area. The evening/night team is excellent and I've had nothing but incredible and efficient service every time I've ordered food here. It's important to note that this is during peak/busiest times, and they are still on top of everything. Every issue I've had with this location has been from the morning/early afternoon team. I've had consistent mistakes on my orders when I come in during these times, and the majority of employees are not at all friendly to deal with. Overall, the store is usually kept in excellent shape, and the quality of service that I receive more often than not is the reason why I continue to dine at this location over the other locations near me. read more

When the sign says 24hrs! It's 4:00am I drive through the drive-thru and their response: "we are not serving at this time." Managers, owners, please make sure who you employ as well as who you schedule for the late shift. Or at least don't mislead customers.. The sign says "24 hrs.". read more

Ordered a Big Mac got bread with two nuggets slice of cheese and I think tartar sauce in there too this place is disgusting and a disgrace. read more

McDonald's - Fast Food Near Me - Clermont, Florida

I know my expectations should be low, but I've been to good McDonald's. This isn't one of them, so I'm pretty sad that this is the closest one to me now. This location has ridiculously slow service every time I visit it, and the drive through line is always at least 10 cars deep. It takes ages to get through, even for something as simple as one drink (which I go for regularly). Going inside isn't any better, it takes ages for them to even acknowledge your existence. Two stars only because my orders have been consistently correct. But I can't give more due to the speed of the service. read more

They close the lobby at 8:30. I waited 25 minutes for my to go order. Slowest service ever. People wandering in who don't read the sign tapes to the door. Just stupid. Get decent food from the nearby pub instead. read more

This is the second time ordering a McCrispy and second time it's come burned. Last time it was black. This time it's dark brown. It's tough/chewy. You've got some pretty dumb employees and supervisors. How does this make it into a customer's order? Throw it away! read more

McDonald's - Another burned McCrispy. - Fast Food Near Me - Clermont, Florida

We tend to stop at this one often and do the mobile ordering. It takes about 10 minutes each time for curbside but the food has been hot and fresh the last few times. read more

McDonald's - Curbside - Fast Food Near Me - Clermont, Florida

It blows my mind. It sucks I love near them and at times I allow my self to get burned over and over. Why is it like this? read more

McDonald's - Raw - Fast Food Near Me - Clermont, Florida

The absolute worst McDonald's!!!! They weren't even busy and still managed to mess up my order!!! Seriously the laziest staff! I get that it's fast food but this is just ridiculous!! read more

McDonald's - My Double Cheeseburger that was meant to have extra on it however it had absolutely no toppings!! Not even ketchup! Disgusting!!!! - Fast Food Near Me - Clermont, Florida

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The lights are on. The doors are unlocked. But when you get inside, 7 employees are sitting in the dining room and yell out "We're closed!" I'd like to say this is a joke but it happened to me tonight. read more

We were in town for Christmas. After a 7 hour long drive to get here, we decided to grab a bite to eat from this location. It was unbelievably busy for a night before Christmas. We used the kiosk to order our food, and waited forever before we received it. I remember another customer in the restaurant stating that this was supposed to be fast food. Once we received our food, I checked the bag for accuracy. Surprisingly, they got the order correct. The taste of the food was ok, and the meat on my cheeseburger was really small. Just a fair experience overall, although I must say that the employees there were working their butts off to push those orders out. read more

On 10/27/2023 at 2am, me and my partner went to the drive through to order a late night snack after leaving universal studios. We waited inline for 55mintues. 3 cars inline just left the line after ordering because it took so long. After getting to the window, the manager (older 50s 170lbs Caucasian man) was yelling as his team of 6 people. The team were running around so unorganized, frantic because the manager was so upset and looked like he had no idea what he was doing. The lady at the window (Latina, mid 20s shoulder Brown hair with highlights) was the only was that was helpful and trying to make things right. The manager was clearly incompetent on how to lead a big team of 6 with a car line of 9 deep. Super disappointed. Will NEVER be coming back to this location, EVER. read more

It's taking almost ten minutes at 4 am in the morning to get one sausage McGriddle and 2 hash browns and there's an employee sleeping in a booth. That pretty much sums it up. Edit: now the employee comes and says it'll be two to three more minutes because the person at the drive thru didn't tell the person making food there was an order so she was "doing something else." read more

McDonald's - Fast Food Near Me - Clermont, Florida

I would give this location below that but wasnt a option this is the worse location there is its all so pathetic really at night they leave the light off so you have no idea they are open aswell as never answer the board when ordering in the morning there are lots of employees in but they still seem to gove you the wrong order and stale old or refried food Randomly they only take cash no signs or indication of this as your waiting a long time to order then after waiting get told thats the only option Staff act deaf and mute they don't acknowledge you ... Id be ashamed to be a mgr at this location poor quality of food poor customer service .. read more

If I could give zero, I would. I asked for extra tartar sauce and got ZIP!!!!! When I tried to call back, no one answered and I got a message telling me to enter an access code! read more

McDonald's - a person holding a sandwich and fries - Fast Food Near Me - Clermont, Florida

The McDonald's around this touristy area of Central Florida have set the bar pretty low. Since we moved to the complex right around the corner from this one, we have been quite a few times. They deliver on average more than half the time, but have dropped the ball on more than a couple of occasions. However, they do keep the interior much, MUCH cleaner than the Old Town location, their staff has been nothing but friendly, and, also, I have a weakness for Quarter Pounders so we will continue to visit this location. read more

Don't even bother. The line is always backed out of the parking lot no matter the hour. If you do still go, don't click to use your mobile deal until the very moment you get up to order. Speaking from experience, mine expired before I could get ordered. read more

They are very slow in here. Lots of kids working and rude.wouldn't recommend coming here if your looking for fast food .

The only reason I gave it a star is because you can't leave nothing. At 7:00 am the drive in was closed so I went inside. I waited 10 mins and 3 people saw me and I was ignored. I ask if I could order and they acted like I was not there. They are lazy, and ignorant. It should be closed down or dozed and build a convenience store there. read more

Woman at cash register said I would have to go to the back of the very long line and wait again because I asked to have something added to my order. Just unbelievable! read more

Well I just came back from drivin to this McDonald's at night and all over the signs it says open 24hours everywhere like even on the small signs and even on my maps it says open 24 hours, it is definitely not, like at least show that you're not open McDonald's like at this point you might as well because it is every single night, you might as well put a time frame on you being open at this point. Also it's a shame I had to move down here and this is the only McDonald's near me, up in Haines city those McDonald's would stay open until you die like that is what I'm talkin bout. But here, do not waste your time and gas money on tryin to go check if they're open. read more

This is the worst McDonalds. The staff does not care I live near this location and I hate it. Every time you order things are wrong or something's missing. Doesn't matter what time you go. So it is clearly not the same crew members. Because it is different shifts when I have address these issues with their management staff at location. All they do is apologize nothing changes service still sucks. Drive thru you are on line for 30 plus minutes at time and then you pull in the spot and wait another 20 minutes for the food and that doesn't even come out right and then you have to wait for someone to acknowledge you to have it corrected. The mobile app same thing you arrive and wait 15 to 20 minutes and the order isn't correct either what is the point of the app when it doesn't run smooth and you have to go back in. I hate when I get home and didn't double check the order because it will cost me more money to go back and have things corrected. And deal with a team that doesn't care. And McDonalds people want $15 an hour do your job right and then let's talking about it. Ps I have worked food and beverage in the past. I have family who have worked at McDonalds in the past and in there store these things were not tolerate by management and the owner. Right now I am not loving it. read more

Worst. McDonald's. Ever. They screwed up our order yet again. This place just can't get it right. Thankfully we're moving and won't have to visit this crappy location again. If you need a McDonald's fix go to another location. read more

This McDonalds should be a prototype for how the restaurant should be!! Stacey and Nicole were the managers when I went in today and they were both amazing. Nicole came to the register helping drive thru and said she'd be right with me. Then Stacey saw me and came right over to take my order. The entire staff was smiling and busy. No playing no excess chatter and organized (unlike some McDonalds I've been to) Attitude reflects leadership in this restaurant. And the employees like their managers! I spoke to a few and they had nothing but good to say about both managers. I'm a very happy customer today. Thank you Nicole and Stacey!! read more

Only come here because it's right by my house and my kids always want a happy meal but if it were up to me this would not be my restaurant of choice. If you are in a hurry and trying to get some "fast food" pick another spot! I always expect to sit in line or inside waiting for my food for at least 15-20 min. On a positive note, everyone has always been extremely friendly and attentive. read more

The fries are always brown, and today when I got my Quarter Pounder With Cheese, it was still raw or not cooked well. Luckily I had only eaten a few bites when I looked down and saw the red meat. It tasted weird and when I saw it, I was so grossed out. I don't think I will ever be able to eat there again. I just hope I don't get sick from this. I took a picture of it and posted it for your enjoyment. read more

McDonald's - My Quarter Pounder With Cheese tasted funny. It wasn't cooked all the way! See the red meat in the photo? - Fast Food Near Me - Clermont, Florida

I wish I could say good things . I am so disappointed with this establishment. It seems that they either need new staff or a new management team! Yesterday 6/5/19 I went through drive through, waited 10 min at the pick up window because they had a trainee and 2 other employees in the parking lot mixing up orders! 06/04/2019 waited 10 to get to the pay window because the cashier was multitasking running to window and to back. The lines are always that LINES I mean if you work there you should know ideally if something is running out add more before it runs out! Park the cars that are waiting on items if you gotta park everyone until you get caught up we'll do so! At least the line is moving . read more

I've been to many McDonald's and this one is far the worst! There are usually McDonalds stores in very busy areas and this one should not even bother!! read more

McDonald's - Dirty as you can see. More employees should be working in the lobby as well! It definitely lacks attentiveness and customer service!! - Fast Food Near Me - Clermont, Florida

Terrible customer service. They make you order at a kiosk and it took someone 5 minutes to come over and tell me this. At that point 11 am had just passed and they wouldn't allow me to order breakfast even though I was in the store before 11am. Drive thru is VERY slow even when there are not many cars. Very disappointing. read more

honestly this McDonald's is great, great at getting orders wrong, great at wasting my mf TIME, MONEY, & GAS. This one sucks. I ask for a McDouble get a Mcchicken, ask fOR LETTUCE & MACSAUCE get absolutely a plain as burger. It's like the opposite of everything you ask for, by the way not to mention that I waited 23 min just to get COLD & STALE fries & Mcchickens tasting like when you heat them up in the microwave the next day. OH ALSO, I SAW THE EMPLOYEE SLURP THE EXCESS COKE OFF THE TOP OF MY DRINK, & even licked his fingers after. Please DO NOT COME HERE, don't waste your time or money, drive to a different location, never been to a bad McDonald's but this one. read more

We live near this location and frequent it often... There has not been one time they have gotten our order right. Breakfast this morning they gave us just an English muffin with nothing in it. They short us nuggets every time we order those and fail to put CHEESE on CHEESEBURGERS!!! at this point, it makes more sense to drive twice as far to go to any other location, since this place can not get an order correct. Very disappointed and would give them no stars if possible read more

I'm a local and their food is so sloppy and over cooked. Like cardboard. If you call to complain they for some reason can't understand a word you are saying! Find another place because this one sucks! read more

McDonald's - I don't understand why they added a small piece of lettuce on a 1/4 lb w/ cheese, like cardboard, over cooked and sloppy! - Fast Food Near Me - Clermont, Florida

Wanted to stop by this McDonald's on my way home from work for some late night dinner. What a HORRIBLE choice. I waited over 20 minutes in the drive thru, when there is 2 lanes!! It's midnight and I'm starving. I don't understand what could possibly take so long since most of the food is pre-made and quick fried. If I had ANY other fast food options, I would have taken them. But unfortunately, this is the only restaurant open late near my apartment. Won't be making this mistake again. Take your money elsewhere or go home hungry. read more

Slowest fast food ever! There's no reason why we should be waiting over 20 minutes for 2 mcflurries.... Don't need to cook it, just need to pour ice cream in a cup n add the candy. They don't even mix it anymore so it should be done even faster. read more

I ordered a caramel sundae from them and its was so watery, most of the thicker parts of the ice cream were at the bottom. When I mixed it up, it became water within a minute. I do not recommend sorry.. read more

Not sure why this McDonald's had such a low rating...To be honest, I do not usually rate my experiences at fast food restaurants, but I have been so impressed by this McDonalds!! We have gone here several times for breakfast and each time, the food is good, hot and correct. And, I'm one of those particular people who gets things like light sugar in the coffee, no meat on the egg mcmuffin and an upgrade yogurt in the meal. They don't even bat an eye and always do a great job getting the order right. Their service is excellent. Everyone smiles and delivers prompt service. Not sure what this McDonald's is doing differently in its training program, but keep it going!!! We will continue to go here! read more

Worst service ever! Would have been quicker to go to a sit down restaurant! They do not understand the concept of FAST FOOD!

I probably need to say up front that this review is based on one visit. In my opinion a single visit is not alway representative of the business as a whole. However, if this visit was a fair representation of this McDonalds location, this is a terrible place to eat. My family and I stopped here for breakfast this morning. Love or hate McDonalds, they are typically consistent and you know how it will be before you walk in the door. We probably received the worst service from a McD's I've ever received. They super sized the meaning of slow and disorganized. We had to clean our own table. We had to ask for silverware. We had to wait 20 minutes for 4 meals ordered directly off the menu, no special requests were made. The food was good and that's the only good thing I have to say. I would not visit again if I lived in the area. I am on vacation and I have a poor memory, but I will remember not to come here next time I'm on vacation. read more