Orders never right in the drive thru. Contacting corporate and they just tell you to contact the restaurant.

Literally the SLOWEST mcdonald in this state. I've waiting over 30 minutes in the drive through..... it's a fast food restaurant. Fries are undercooked and staff is young with no manners. read more

I just went here to go pick up a DoorDash order and the manager was rude and didn't even acknowledge me. She first got annoyed with the worker for letting me in the lobby because apparently they were closed when the door said 11pm even if you were closing at 10pm it was still 9:40pm. Then all the other mini managers were just looking at me and didn't even ask if I needed anything. Then had to ask the nice kid who let me in to help me with my DoorDash order I was picking up. So sorry for being an inconvenience to your establishment, thank god I wasn't an actual paying customer! read more

Living so close to this McDonald's this is my go-to place when I crave a Filet O' Fish. Generally, I have few expectations for service as long as the food is reasonably good. On this day, I ordered on the app and parked In a curbside spot. Twenty minutes later, no food! So I got out of my car and went in to fetch it myself. Sadly, they were understaffed and the guy who brings food out was slammed. I walked out with him and was full of apologies, so I know this kid cared, but was just overwhelmed. Luckily, the food hadn't been sitting on the counter for very long and was pretty good! Three stars on this visit, which isn't bad for McDonald's. read more

This is the true McDonalds experience. Disappointment. So many better places to eat. Avoid. McDonalds should feel the impact. read more

McDonald's - a dumpster on fire - Fast Food Near Me - Clayton, North Carolina

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Didn't have ketchup in the dispensers by the drink machines. Then the line was a mile long

This McDonald's is honestly probably the worst in the area. The workers are always extremely rude and dismissive, they constantly take orders for things they don't have and do not let you know until after you have already paid. Their service is slow, the manager is completely clueless alongside her workers, and the only 2 times we have gone there, we got a coffee and there was black crap at the bottom. They don't sanitize well, they don't treat their customers well, and they have no idea what they're doing on a regular basis. Thanks for the crap food, will never come back here again. read more

McDonald's - Iced Caramel Coffee - Fast Food Near Me - Clayton, North Carolina

I was enjoying a nice Saturday night and I stopped into the local McDonald's in Clayton, North Carolina by flowers. Crossroads dental ordered my food and then I proceeded to ask for a whole thing of napkins as I am a part of a group of five, and I would need a lot of napkins because I don't want my car dirty. The manager proceeded to be extremely rude and tell me to have some common sense and go buy them at Harris Teeter not only that my McFlurry took 30 minutes to get to me. I am Beyond apauled read more

Very slow service for curbside order. Always have to check the bag because more times than not, the order is wrong.

Husband pulled into the drive-thru at about 11:45 at night, the workers there made him wait in the drive thru for about ten mins then made him feel like they were shutting down the store for the night. Please do better and serve people when you see them, your customer service is lacking. read more

how tf u gonna advertise the dulce de leche frape and not have it for 2 weeks in a row absolute joke not even a sing saying that and having to wait in the drive thru for nothing read more

wait 15 minutes for a HAPPY MEAL I'm not happy anymore. 4 people were waiting for food. he just brought out the wrong order

Lord hear my cry please shut down this location immediately. The absolute worst from the food to the customer service! Consistently terrible, that's all I got. read more

We usually order from here a few times per month. 75% of the time the order is wrong. The staff are lethargic and don't seem to care. Today my order was incorrect so I told the person delivering the curbside food to me that it was wrong. 10 minutes later he still had not come back so I walked up to the door...only to find out that they were not letting people inside due to staffing shortages. Rang the doorbell with no answer. About 5 more minutes later the guy brought me the corrected order. Do yourself a favor and go elsewhere. read more

Worse place to work and eat. The food is never fresh. Old fries mixed with new. Unfortunately the management cares nothing about the staff. Poorly trained my daughter and expected her to work as if she had been trained at all. Complained that she didn't move fast enough after not training her. Poorly qualified Crew leaders. Owners and corporate should take a trip ! read more

Quite possibly the worst fast food restaurant in the state. They park almost every vehicle that comes through the drive thru because they can't seem to get orders done in under 10 minutes. They screwed up my order....badly. The burger was completely wrong and the beef patty was in pieces that looked like someone chewed it first before putting it on the bun. I ask for the manager and get a lady who gives me a halfhearted apology and places a new order. I get to wait 6-7 more minutes and it's completely screwed up again. I ask for the manager again and she gives me a refund in cash without asking, though I paid with a card because I don't carry cash. She gives me another half-ass apology and just walk away. She clearly has zero care for customer satisfaction or quality. Didn't even make an attempt to fix it and get me to come back, so I'm going to give her what she wants and not come back. I hope no one else does either until they change the leadership and business practices here. I spent a little under 40 minutes from the time I pulled into the slow drive thru line to the time I walked out with nothing. Insanely, immensely and insufferably disappointing. Edit the next day: I just realized she didn't refund me enough. She gave me a little over $8 back, but I spent over $11. So they made about $3 to do nothing. read more

Takes forever at the drive thru for them to even take your order. I have had mixed experiences with employees, some great and kind, others rude and lazy. Food is always pretty good though. read more

Visited here on a Friday night at 8:30. Not enough employees working. 25 minute wait for "fast food" Just skip this place read more

Worst McDonald I have ever been too manager is the worst told me if I didn't want to wait after ten mins of waiting to go some where esle wtf read more

The customer service is just awful, I think the young ladies come to work with attitudes. If you don't like your job just quit the owner really does not need the bad customer service, there's enough problems to deal with. read more

Update: I went online and complained to McDonalds about my order and a very nice southern talking gentleman called on their behalf and apologized and is sending me some coupons in the mail so my next breakfast can be on them. He also said he would contact the management at this McDonalds and tell him about it also. I was flabbergasted that they contacted me back, but kudos to them for paying attention to customer service! We'll see if they get it right next time, stay tuned! read more

This used to be a good McDonald's, key phrase is "used to be." My typical wait time is 15minutes for "fast food"...it's always wrong. But today, we had an all time record for 30minutes! And no where near my order. The level of incompetency is actually impressive. Fair warning, there is 100% chance your order will be incorrect AND slow. This is without exception or doubt. This has grown into another typical McDonald's with the only guarantee being subpar service. Do yourself a favor, skip it. read more

If I could rate it lower, I would. I have never received what I actually ordered. I once placed a $75 order via Doordash. When I received it, half of the order was missing completely. I requested a full refund AND drove to this store to complain in person. Tonight they decided to leave every drink ad McFlurry out of my order. Avoid this store like the plague! read more

Order Never arrived at my car. I submitted my order at 6:11 PM EST on 03/02/2023, at 6:43PM EST I left the parking lot without my order after watching the drive thru empty 3 to 4 times. The Person in the pick up location next to me who arrived before me also waited until about 6:30pm before they got decided to go into the store to get their food. They where in the store for about 10 mins before they came out with their food. The App stopped showing my order in progress at about 6:20pm. I suspect they just packed my order put it on the warmer and bumped it off the screen then forgot about it. I did not go in because I don't trust a them not to have been holding my food in a warmer the full 30mins, and I did not want to wait even longer for them to remake it. read more

My medium fry is a small & had to dig them out of bag. Had to ask for a new drink because they were flat and then new drinks were filled all the way to the top with ice. Bad night for McDonald's. read more

Thank you for officially making me NEVER want to eat or go to a McDonalds ever again! I mean the only good thing are the fries and they are crap here. Honestly the food is terrible, the service is worse. Unfortunately this will stay busy due to the fact it is the ONLY fast food in the area. Gosh why couldn't of Chick Fil A come here instead. Save your calories and money for better food and better quality service! read more

not good. dragons are not invading Dave and busters. In all seriousness, this McDonald's has never disappointed with their mystery bags of ordering food that you want and getting something completely different. 10/10 recommend coming here if you want to go insane waiting in the drive thru ‍ read more

McDonald's - Man with hat, looking into camera menacingly - Fast Food Near Me - Clayton, North Carolina

McDonald's - Flower's Plantation: So this morning my husband went to get breakfast for us, our da​ughter and 3 other little girls. Over 42 dollars later and he gets home and NO hash browns! We were take out order 1512, by the way! If you go through the drive thru be prepared to wait! It has ALWAYS been like this at said location! What a joke this particular McDonald's has turned out to be!!!!! Thanks Becky Flowers You could have put in a Chick-fil-A, but NNNOOOOOOOO!!!! read more

Well, I had hopes for this McDonald's but they were quickly dash the second time we went . This first time we went we were missing a Big Mac , they put in chicken nuggets instead..no big deal I ate them ( they aren't my favorite. HAIL chic Fila ) . The second ( and most likely out last for a while ) they forgot a crispy chicken sandwich,( no other sandwich in the bag this time). I know this place is newly opened so I'll give it the benefit of doubt ...but it will be a while . The owners also own the one in Garner on 50 and I had a similar issue... read more

Terrible wait time, over 40 min 3 x in a row for a combo burger meal.....ridiculous, never plan to return

I've given this place multiple chances, and it's always the same experience. You should expect at least a 20-30 minute wait for your food regardless of the time of day or amount of people at the store. On my most recent visit, my McFlurry was warmer than my nuggets. read more

0.5 of a star. This place is utterly ridiculous. If you have a child of at least 13 years old they can work here. Management, specifically Katrina had our order wait 26 minutes and the excuse was "I didn't know you we're waiting!" Terrible service and what a terrible reflection on our Flowers community. read more

Their a new location and have the same staffing issues as most other places. So their service is slow. Food is just like other McDonald's so I'll leave that up to you. Wife likes a few things at Micky D's so we go occasionally and I get my milkshake fix. So this is the reason for my review. The parking lot. I know I know but when the drive thru is busy and around the front of the store you get trapped in. If you park on the side of curbside or drive around to that side to get out you get trapped. The exit to get out to 42 is a mess. We drove around and had to sit there for almost 10 minutes. There was us and another vehicle not able to get out. The other cars passenger got out and to direct traffic. holding up drive thru cars for exiting cars while directing inbound cars and also getting drive they cars over so we and the car he was in could get out. I was ticked. It he was quite mad so be glad he's not writing this. Lol. Anyway not sure what the answer is, maybe more painting on pavement, more pylons for the drive thru or staff when available. Like the chicken place we all know to take orders outside and directing the flow. Good luck! read more

this place had so much going on. the lady at the window was rude. when she gave us our coffees they were watered down and got an attitude when we asked for a replacement. It took 20 minutes and in the end it wasnt worth it. read more

Waited approximately 40 mins in the drive through. 7/23/22 6:15pm. Full lines not moving at all. No one was attending windows. Just a couple kids on their cell phones on the inside laughing while cars drove off without service. Avoid this place like the plague. Food was ice cold by the time I got it. It's was disgusting and we couldn't eat it. Waist of time and money. read more

We just got home with our order. After eating the fries we noticed mouse droppings in the bottom of the container. We tried to call the store but they didn't pickup and I couldn't leave a message . read more

The drive through is painfully slow. Orders are consistently wrong. I was left waiting at the second window so long I had to actually call the store to get someone's attention. read more

I went to get 2 McFlurries and received them melted. I was so confused that the employees would even try to give me melted ice cream. I had to request for new McFlurries due to how melted it was!!! The girl had a attitude when I asked her.. smh read more

So impressed that there are this many teenagers wanting to work. I give them credit for sticking with it when dealing with "snobby" FP residents. Keep it up! read more

if i could rate this 0 stars i would, don't even bother coming here unless you're going in the morning the food is bs but i was in the mood for bs food that night. got in the drive thru line since 9:57 finally get to the menu thingy for them to take my order at 10:54. FINALLY MY TURN AND WHAT DO I HEAR FROM THEM? "Sorry we just took our last order for night" all i wanted was 2 mcchickens i ask again like please man. Literally teenagers hanging around in a mcdonald's parking lot for fun on a friday night. ODD ASF!! who thinks that's even fun? "hey let's hangout in a mcdonald's parking lot for fun and run through the cars" off topic but anyway i recommend the one on 70 A LOT BETTER,plus they are 24 hours :) read more