McDonald&#x27;s

I was really disappointed with my order from this location. The chicken wasn't fully cooked pretty…read moremuch raw, and the tenders were somewhat burnt. I almost swallowed the undercooked chicken before realizing it, which is completely unacceptable. On top of that, I had to drive 20 minutes one way--and then back--just to get the issue resolved. When I order food, I expect it to be prepared correctly the first time. I will say the manager on duty resolved the matter to our liking, and I appreciate that. Some may ask why I'm still posting this review, but I believe it needs to be said so this doesn't happen again to anyone else. More importantly, feedback like this helps the business improve and provide a better experience for customers in the future.

I'm honestly really disappointed with my experience at this Bojangles. We've been waiting inside…read morefor over 30 minutes, and for the first 20 minutes there wasn't even anyone at the front counter to bag orders. Customers were just standing there waiting with no acknowledgment from staff. Once someone finally came up front, there still seemed to be no sense of urgency or organization. The line inside is long and the drive-thru is practically wrapped around the building, yet the service pace hasn't picked up at all. I understand places get busy, but basic customer service like having someone available to take orders and keeping things moving--should still be a priority. Right now it feels very unorganized and frustrating for everyone waiting.

Dining room

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Shake Shack Charlotte Premium Outlets

2.0(9 reviews)

0.4 mi•Steele Creek

I see horrific reviews up here. However, I used DD and my…read moreorder was perfect! Thanks to THIS location for the great preparation it appears you took for my DD SHAKE SHAKE order.

Ordered on the app. No pickles. They put pickles on the burger. Then take forever to fix the order…read more Unfortunate.

2.6 mi•Starmount, Steele Creek

Burnt fries

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Chick-fil-A

2.0(199 reviews)

This Chick-fil-A is overwhelmed, and simply cannot meet the demands placed on it…read more I DoorDash (lunch shift) and stopped accepting Door Dash offers from this location. There are always 6-8 Dashers standing there waiting for orders, and two lanes of drive-thru traffic wrapped around the building. And, oh by the way, dine-in customers also need to get their orders. The staff is noticeably so over it; and it shows by falling short in what you typically expect from Chick-fil-A customer service.

Wow. I live in the west coast I've been to so many Chick Fil A's in California, Oregon, and Nevada…read more This was our first in North Carolina. It has to be the worst Chick Fil A I have ever been to. I would have thought I was at a McDonalds with how bad the customer service was here. Forgot salad dressings, no kids toy, no thank you's or my pleasure at the drive thru. I can't believe how bad my experience was here. Really explains the overall 2 star rating this location has.

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First Watch

Enjoy their breakfasts from time to time. Like their homemade bread! They're a bit pricey, but…read moregood. Like the variety on their menu!

My group of 8 (5 adults, 3 kids) checked in ahead of time to a 5-10 minute wait. When we arrived…read morethere was no line and were told it would just be a few minutes as they were waiting for a table next to the already empty table to leave. Within 10 minutes. There are two 4-tops next to each other open, the host team sat two parties of 2 at them. After another 20+ minutes we reluctantly opted to eat outside even though it was pretty windy, after being told it would be another 20 minutes likely. The host walked us passed 3 empty but not yet bused tables all in a row. When we finally sat down and ordered, our food all came out except one frittata that arrived 18 minutes after everyone else's plates. No apology or acknowledgement of the unacceptable time lapse. Truly one of the most frustrating and unacceptable experiences because it was all mismanaged and a lack of understanding of how to operate a restaurant and how to deal with customers.

Seating area

Bene florentine & purple haze

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Community table

Zaxbys

1.4(104 reviews)

Services was awful and rude I waited almost 15 minutes for my food and once i got home and started…read moreeating I found someone hair fried into my chicken

Has more than 5 employees workings, yet they still take more than 20 minutes to make the food. Food…read morewas a slightly cold.

Big zax snack

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Panda Express

4.2(9 reviews)

0.2 mi•Steele Creek

I like this Panda Express location. The food is always hot and fresh. I typically go through the…read moredrive thru and the employees are friendly. Today I went through the drive thru and AJ was working at the window. He was very polite and courteous. I will continue supporting this location.

I stopped by this new location a few days ago. The place was busy and the familiar smells had me…read moreexcited to eat. I wanted to see if the rumors are true about the recipe change in the orange chicken. When I entered, there was an employee having lunch, she smiled and acknowledged me and kept on eating. The vibe was nice. Ordering was as I remembered, but the names of the meals were changed. It's been a while for me. I ordered a three entree meal, double order of orange chicken and Beijing beef, which came out to around $13. The Beijing beef was actually tasty with a nice amount of spice. I enjoyed it. Now the reason for three stars is that the public is absolutely correct in citing that the recipe is different. It doesn't taste the same to me at all. The only reason I used to got to this restaurant was for this particular item. It bummed me out, because I now have no reason to return. I would also like to note that the food containers are noticeably smaller. Shrink-flation has struck again. More expensive, less food and not as good as before. Three strikes and you're out... on to the next

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Nathan's Famous

1.7(3 reviews)

0.4 mi•Steele Creek

Horrible service & food!! My pizza was burned on the bottom. I took it back to the register to…read moreshow the cashier and she actually asked me what was wrong with it.! Then, they gave my husband's order to the wrong person. AND, my husband saw an employee making a new pizza with her bare hands and spreading the ingredients with no gloves. The only upside is they were very willing to refund our money with no hassle. I give it zero stars. This place should be closed down.

while Nathan's is typically good, i threw up today when I opened my burger wrapper to find a…read moreeyelash.this particular location always seems to be a little unclean.it's really the only 1 I know of in charlotte.idk if i'm ever going back.completely changed my opinion of Nathan's as a business anymore

Arby's

2.4(23 reviews)

I went through the drive-through and ordered a roast beef Gyro. The guy waiting on me at the window…read morewas very nice, but hi was not happy when I got home and discovered that my Gyro edges were hard as a rock.I called them and no answered so I'm going tomorrow with my crusted sandwich.I returned with my gyro and the friendly manager (Sandy?) she gave me a delicious freshly made Gyro! She apologized and also gave me fries! I'm coming back for sure !!

Used to like going to this location. I previously recommended it. The food was decent and store was…read moreclean and efficiently run. Today was the opposite of that and I will not come Back and recommend you don't either. The front entrance handle was broken and on the floor. I put it partially back on so I could enter. Told staff about the handle and the comment was "it finally fell off". Nobody looked or seem to care. The condiment containers were empty, the floor was filthy, as well as the bathroom. Small lid container holder was empty. This is my community and it saddens me to see the store so badly run with staff and manager who doesn't care. I previously liked this store, but no more.

Deluxe Wagyu Steakhouse Burger

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Restroom was filthy and toilet wouldn't flush

MOD Pizza

3.8(131 reviews)

•$$

Amazing create your own pizza place! You can customize the crust, and sauce along with the…read moretoppings. One thing here as shown in my picture, you can get a small pizza if you don't have a huge appetite at the moment. All of the toppings are fresh and they do not short you on them when making your order :) Spacious restaurant and nice seating options, and the pizzas are made pretty quickly. A great idea for any pizza lovers, you won't be disappointed!

Great customer service and good food. The staff was friendly and attentive. The type of customer…read moreservice you will drive a little further does The Caspian with added pineapple is delicious.

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Jersey Mike's Subs

3.6(41 reviews)

0.2 mi•Steele Creek

Literally this location is blessed to have this crew. I mean the positive energy you receive from…read morethe employees as soon as walk in, the store is clean, the attention to detail while making your order. This will definitely be the location I frequent. I wish that knew their names today because literally they all were great.

the food is fine but I literally DREAD having to come in here. Every. single. employee. has an…read moreattitude. managers are even rude. nobody smiles everyone acts like when you order causing them the biggest inconvenience for even walking in and when you tell them what you want they roll their eyes like you signed up for this job. I really love Jersey Mike's, but I've always had such a disappointing experience and it's only this location and I've lived here for two years. I quit coming to see if it will get better and it has not