I waited in the drive-thru for nearly 25 minutes, only to receive warm food and a Big Mac missing cheese--how do you mess up the most iconic item on the menu? This has to be the worst McDonald's I've ever been to. The service was painfully slow, the attention to detail nonexistent, and the overall experience left me completely disappointed. I won't be returning to this location until corporate steps in and seriously evaluates the operations here. If you're thinking about grabbing food from this place--don't. Save yourself the headache and take your business and money somewhere else. There are plenty of other fast food spots that actually care about their customers. read more

Kiosks are dumb. Make you order, can't pay. Still have to wait for an employee. Service was bad before "slow-mation"

I came to get a simple order in the drive thru , there were 7 cars in total and I have been waiting for 40 minutes and still have not had my order taken, this is location needs to step it up because this is just embarrassing, never in my life have I ever had to wait this long for a "fast food restaurant " read more

The new employees were on their phones to much and the manager was too , they have bad service too

waited 45 mins for the food, came out burnt and cold. didnt even acknowledge that they made us wait

This place is terrible, the staff are lazy the manager seems lost and the general manager is downright rude will never go back read more

McDonald's - Fast Food Near Me - Cameron, North Carolina

this place sucks. they should have demolished this one instead of the one in lillington... probably one of the slowest drive thru i've been in, took 15 minutes for someone to acknowledge me at the window read more

McDonald's is always hit or miss (not just this one, literally every single one) My go-to is a Cheeseburger Happy Meal with mayo and extra pickles. Well this time, they had Squishmallows. I'm a huge Squishmallow fan, so I was so excitedThey give us CRASH BANDICOOT. Like, really? We walk in and ask if they have the Squishmallows, and the girl says yes. We ended up getting the Squishmallows. But like, what a production to just get the right toy. read more

McDonald's - The outside of the Happy Meal (Crash Bandicoot inside) - Fast Food Near Me - Cameron, North Carolina

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*** 0 Stars*** My order was a large fry@ 3:50pm on a Weds. and I had to pull off to wait for them to be brought out to the parking lot. Unacceptable. I wrote, edited and posted this review while I waited. Not the first time I've had to pull over to wait for my food. The fries were hot but not cooked enough, many were soggy/limp. Why can't you get your act together Spout Springs McDonalds? read more

Whoever owns this Macdonald's needs to come in and get your staff together. It makes no sense to wait in line to order for 30 minutes and then another 20 minutes for my food. On top of that my fries were cold. I never have the issue at any other McDonald's. Mind you I am not a regular, but when I do stop it is always the same issue. At this particular Macdonald's in Cameron, NC read more

Sitting in the 2nd reserved space waiting on our 2 value meals and have been here for 25min and still have not seen my food. I guess along with the pre COVID bad service, the after COVID restaurant lack of personnel has been an added negative to this McDonald's. There are also another 3 cars waiting along with me and the first two were waiting before I pulled into space 2. read more

McDonald's - Space 2 - Fast Food Near Me - Cameron, North Carolina

Most food orders here are wrong, staff can often be rude or be understaffed. Ambiance is ok, kind of dirty though read more

Possibly the slowest McDonald's I've ever seen. I did a mobile order after checking in, I waited over 20 minutes before I went inside to check on my order. I only got the generic, "we're really busy" response. Like I get it, but cmon. It's McDonald's - fast food. I've waited for less time at 3-5 star restaurants all over the world. I do feel bad for the server who ended up bringing my food. She seemed very apologetic and understandably stressed out. Still, whoever the manager is, cmon. EDIT: I just got home and surprise. The order is wrong. Ordered 40 SPICY nuggets. Got plain old regular ones. This is comical at this point. read more

McDonald's - The time it took from checking in to receiving my order. - Fast Food Near Me - Cameron, North Carolina

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Stopped by this establishment on Christmas Day. We got an order number but the kiosk wouldn't take money. My wife told an employee and she was rude and told us we couldn't take any money and we had to re order. This rude employee also wouldn't assist a veteran with the kiosk. I will never go back in this restaurant. Rude employees and management. read more

Check your order in the bag!!!!!! They will always forget something in your order. Every time!! Then when you ask about it the employee are extremely rude! read more

This McDonald's restaurant consistently disappoints me, especially during evening hours. Regularly messes up my order, serves cold, soggy, half-filled French fries, and orders routinely take an exorbitant amount of time to prepare. Of all the McDonald's I have visited in the United States and in foreign countries, to include some developing nations, this is by far the worst franchise location I have ever visited. read more

I went here late night July 12th about 11pm. They were short staffed as usual. Spent about 30min to order the. Another 15min to get food. The staff/workers did help the experience. They were very nice and apologetic explaining the reason for the delay. It would be 0 stars if it wasn't for the staff. read more

This is the worst McDonalds I have ever visited. It's across the street from our neighborhood, but I drive 15 minutes to another location it's so awful. They cannot, anytime of the week or time of day, keep up with orders. The parking spaces are filled with people waiting for drive thru orders to be walked out. The staff is rude and unhelpful. I've walked in to ask for the number of the franchise manager. To have someone, walk from the back laughing, say I'm the franchise manager and flip me off. I've contacted corporate it's just such a clusterf**k. If I didn't have 3 kids under 6 that want happy meals i wouldn't even care to try to go here. read more

If I would this would be a negative star rating! It's worth bypassing Cameron and going all the way to Fayetteville! I'm tired of hearing about how short staffed you are! I'm done with this location what little bit I or my family spend here, we will go to McDonald's at any other location, but Cameron! I've given you many opportunities and today was the last! read more

This McDonalds service is horrible. The food was cold and the fries were half done. Even after waiting and being pulled. It's surprising how many good restaurants close in this area and they are still open with the way they operate. I don't fault the workers I fault the management for poor leadership. The level of customer service I received on this day May 15 2023 is why every fast food restaurant is looking to automate their business. read more

McDonald's - Freshly made tea with no ice - Fast Food Near Me - Cameron, North Carolina

I would have ZERO out of 5 Stars if possible. This is by far the WORST McDonald's I have ever visited. From customer service, timeliness of order and sloppy preparation of food. I'm embarrassed. This place should be closed! Corporate needs to get involved for health concerns and quality assurance. This is the first negative review I have ever written. Well earned. read more

The worst McDonald's ever! Always waiting, wrong order, forgotten items, cold food .. not worth it

I never leave a bad rating for one bad visit. This location is batting 1000 for crappy service the last THREE visits. No change, and their card reader goes down often. So I paid $4 extra for my order. Totally rude window kid. Last visit, used app for curbside pickup. Sat there waiting for 14 minutes. Nothing. Went in. Sorry, we'll make it. But now I'm late. No refund. McDonalds, GET YOUR LIFE TOGETHER! read more

Placed an online order, waited...drinks were wrong but figured I would t hassle them because they were busy. Get home and our double bacon qtr pounders had no bacon and only one patty. Take the order back, wait....only to get the burgers back made the same way. If the employees weren't in the back playing maybe my order wouldn't have been messed up twice and an 1 1/2 hours wasted from my day. Definitely can't recommend this McDonald's. read more

There are bad Macdonalds but this one is bottom of the cesspool... seriously... drive a few miles ip the road.

HORRIBLE HORRIBLE HORRIBLE LOCATION. 30 minutes for a sweet tea- 10 of those included me sitting at the speaker with no service. Drive up to the window and the employee literally goes "sorry about that- we stopped taking orders" ( it was 8:23 pm) We ask for a manager and she was no better "here's your sweet tea" YOU NEED TO LET CUSTOMERS KNOW YOU HAVE NO INTENTION OF TAKING ANY ORDERS! Stop wasting people's time!!!!!!!!!!!!!!!!!! Doors were also locked so we couldn't even go inside! An absolute joke of a McDonald's read more

Other reviews are correct, This is the worst McDonalds. They take forever and the food is always old and gross. Knock it down and build a Chick-fil-A. read more

What friendly, cheerful employees today! Went thru the drive thru this am. Great customer service by both ladies! So refreshing & put our morning on the right track! Thanks a bunch! Keep up the great work! read more

Absolutely terrible service. Longest I have ever had to wait at a fast food restaurant. Cash only? Since when has a business ever not been able to accept cards? In addition, the lady over the loud speaker literally yelled at me. Food was as you would expect. read more

I just moved here and I'm over the moon with this location ! I have been here multiple times and the employers are so sweet and nice i have never been to a McDonald's with employers who are just so sweet. read more

I would do 0 stars if possible. We just sat in n line for 10 minutes to order a McFlurry for my moms birthday. After 10 minutes a lady came on the speaker and asked us to hold on. We were the only car in line. After another 5 minutes another car pulls up and they tell him the same thing. After a few ore minutes a lady comes on the speaker and starts taking the OTHER cars order!!! We were there OVER 15 Minutes. That is ridiculous. We come to this McDonald's on a regular basis. And then on the menu it showed the ice cream was unavailable at 10pm. I am very disappointed in how they acted tonight. read more

McDonald's - I've cream is down at 10pm - Fast Food Near Me - Cameron, North Carolina

This location has significantly gone down hill. The wait times have increased tremendously; on average the bundle boxes take around 15-20 minutes. Today, three rude young men came in and were extremely loud. One of the young men made a rude comment.to another customer "damn you have a long head", then a minute later "we got a problem". They were super loud, laughing and talking crap. Suddenly after he orders, the rude young man cuts the line and leans over the counter asking the employees where his food was. This is where it got interesting. Come to find out this dude was an employee; the employee asked him why he didn't show up for work today because he was on the schedule. He replied " why'd you put me on schedule is I wasn't going to show". Everyone could hear this conversation that ended shortly. He then was still loud asking another employee her times so they can hang out after work. Every time he would talk to these employees, they would stop and have a conversation making the line longer. At this point One lady had been waiting 30 minutes for a pick up and still had not gotten her food. This place used to be convenient due to its location but the wait times and character of employees has ruined the location. Unsure if it's the training, manager, owner or quality of employee. It's not a family orientated place. I'll be going elsewhere. read more

This location constantly gets backed up and cannot service the demand that they have. I always end up parking and waiting on my food.

Quick drive thru service. Online order pickup. Very nice and accomodating for the service requested.

I know McDonald's is not the best fast food restaurant but Sheeshhh, the service at this location is trash. Only ordered 2 Big Macs and they were the sloppiest burgers I have ever seen; after I waited 10 min. "Half-a-star!" read more

They mess up your mobile order then get ghetto on the phone when you tell them, gave the food back and called customer service for my refund and told them not to give out my number just to give my refund. Why the hell im getting call from McDonald's store then rejecting it to get no caller Id calls. Called the custom service and told them to STOP don't give out my number and try to tell me I got to go back to store to get my refund and the manager getting mad because their out of biscuits I been waiting for over 35 minutes . I run multiple stores and have mobile order each one of them you do refunds from the system not my card. Ain't nobody going in that store with covid and they barely covering their month with mask. This place nothing but a joke. I ain't going there, keep the $22 you obviously need it more it's not worth my time or health read more

This McDonalds is full of the laziest staff I have ever seen. Please put a manager in charge here that will fire employees who are incapable of doing their jobs. The drive-thru staff is incredibly rude almost everytime I come through. Please get your store under control. read more

Over the last 2 years we have visited this McDonald's an easy 60 times. I can only recall 2 time we were not shoved into a stall to wait... and wait... and wait... as cars going through the same drive thru were getting their food and leaving, we wait... and wait... and wait... now the drive thru is empty and we have been waiting just over 20 minutes. I get out of the car and go inside. As I step inside a young woman with bagged foods on a tray was just reaching for the door. She immediately located my food on the tray and gave it to me and informed me she was the only person doing the stalls and wasn't getting any help. I assured her *multiple* times that she was not to blame, I understood how hard it was on her and that the complaint I would be making had to do with her. Specifically, I finished with "this is not your fault, sweetie. It is about the manager." This interaction, can be seen on their video - if they even have it on. I go to the counter which has NO ONE at it. I wait, not too long, when a young woman appears and I ask her if I can speak with a manager. She states she is the manager. I tell her what I stated above: There have only been 2 occasions we have not been shoved into a stall to wait twenty or more minutes every time. Now, when I have finally received my food at the door, the fries are ice cold and need to be replaced. (How does it take 20 minutes plus to get a customer their food and it be COLD?) This "Manager" immediately tears my head off, telling me they only have one cook, it's not their fault orders are taking so long or are served cold, that I have no idea what it takes to run a place and essentially I just need to shut my mouth. (continues below) I was horrified by a *manager's* behavior and a pair of customers behind me - which could also be seen on video - agreed and noted they, too, had been waiting twenty minutes or more and it is always that way. I informed the young woman that I have actually managed TWO fast food places so I do know what I am speaking of and neither the service nor her treatment of customers is acceptable. She rudely asks if I want those fresh fries and I said yes. She goes behind the screen and starts yelling back and forth to employees about me complaining how I was out of line, she didn't have to put up with it, my simple request of food ready earlier than 20 minutes (in a fast food joint) and actually hot after that kind of wait was ridiculous, wo I thought I was and on and on. I turn and multiple customers eyes are wide, some with mouths open at how this woman was behaving and what she was saying. I call back we can hear every word she is essentially shouting, and rather than stopping while she was already on a slippery slope, she starts yelling. in comes the young woman I offered empathy and assurances to. She hears this *manager* going off and promptly starts bawling (Note: she was fine when I was talking to her - if harried from lack of support - and when she came through the door. It is only after she sees the *manager* causing a scene that she gets *hysterical.* Not only does the *manager* yell at me about upsetting the other woman, she eggs the woman on. She is heard *wailing* from the back and when the manager is not still going off on me, calls to the back of the kitchen to ask the woman if she is okay, and this woman actually WAILS "nooooooooooooooooooooo" and revs it up to another level. At this point I am just stunned - but not stupid. I inform the *manager* that I offered the girl empathy and support, nothing more or less. When the girl carrying on come out, STILL putting on a show, and I say the same to her - as nicely as I did the first time. She wails and takes off again and the manager comes after me AGAIN. This insane, outlandish, rude, unacceptable and unbalanced behavior by BOTH employees continued until I got the (probably spit on, not fully cooked fries that were promptly thrown away at home - McDonald's you owe me a refund for them - and started to walk towards the door. I listened as the *manager* continued to yell to the others about who do I think I am, who do I think I'm talking to until I have finally had enough and called back over my shoulder... "I'm the person who's going to get your ass fired." Yes, ass. And yes, I intend to get her fired. No customer should ever be subjected to the abusive behavior I was or have to be uncomfortable witnessing the abusive behavior. As I stated to this *manager* the behavior AND service is inexcusable. I mean, how rude of *me* to expect fast food from a fast food place; to expect hot food after waiting 20 minutes; and for a manager to be responsive (and sane) in answering a customers politely rendered and thoroughly justified complaint. As I told the customer who I was chatting with I am lucky they have video cameras at this location, otherwise I am pretty sure this unstable *manager* and her dramatic co-worker would claim I threw a cash register at them... If it was on. read more

Only giving one star because I can't give less. Should be a negative star rating to give. McDonald's corporation, that you party money for food/service asks you to pull up and wait ok then in a drive thru. Outs my option if I adhere to do so or not. But this McDonald's thought they would be spiteful little crooks and dump a bunch of great in with the quarter pounder I ordered. I've had other bad experiences with this McDonald's, but no longer will I give my money away for substandard performance/food! #boycott read more

McDonald's - Type of service/food to expect from McDonald's in Game in, NC - Fast Food Near Me - Cameron, North Carolina

Waited 29 minutes after being told to go to a Reserve spot! Messed up the order! Gave us 3 coupons for a free item... that were all expired! Can't make this stuff up. Just horrible. read more