Service seems to have improved compared to previous reviews. Got the order right and got everything done.

My teenager and his date went to this McDonald on Friday around 10pm and ordered hamburger and chicken nuggets. The date noticed the nuggets tasted funny and only ended up eating a few (maybe 3 or 4) and on their way home (roughly 20-30 minutes later) she started throwing up. I contacted the manager the next day and she was totally rude and said that you cannot get food poisoning that fast, and I informed her you can and she did. She continued to tell me that isn't correct and I told her I didn't call to argue but to simply inform her that the chicken is bad and they need to check this situation out. Not only was she not educated on food poisoning she was also extremely rude. Staphylococcus aureus toxins can cause nausea, vomiting, and stomach cramps very quickly per the Centers for Disease Control and Prevention. All she had to do was google it but instead she chose to argue and not do anything. read more

Worst service I have ever encountered.....they gave me a frappe half filled and were horrible when we asked for it to be fixed. They finally fixed it 15 min after we asked. Food wasn't good either. read more

McDonald's - Half filled drink. - Fast Food Near Me - Buckeye Lake, Ohio

The food here is disgusting. It's always cold and sometimes the fries are stale. The service is terrible. They almost always don't have a worker at the checkout. The tables are disgusting. The chairs and tables always have food and water all over them. read more

No one in there and it was a mess from garbage on the floor, to sauses on the counter, and no toilet paper in one of the women's stalls

My mom and I were there this morning and some woman that I assume is the manager was yelling at literally the top of her lungs for the entire building to hear at this guy named Ryan. Ryan idk who you are but if you see this, I would have tossed my things on the ground and walked out. There is no way I'd be working for that low of pay with a person like that. She sounded absolutely demonic and she probably blamed him for why we walked out but no, it was her. Get a damn grip. Acting like a drill sergeant when you work at a McDonald's. I would never talk to another human that way in a public setting in a professional position. Gross. read more

the workers drop two drinks no one would clean the tabled the bathroom sink had black stuff on it waited 10 minutes for a ice coffee workers were eating out of the fries waited 30 minutes for food floors were dirty no gloves eating out of food floors were also super sticky 1 star read more

Ordered a quarter pounder sandwich. Was the worst made quarter pounder I have ever had. The hamburger was no bigger than a regular hamburger. Had a dab of ketchup and onions were more on bottom of little box it come in. Very disappointed. read more

Fantastic McDonald's location! I typically visit via the drive thru, but have made several trips inside. Service is speedy and long lines are taken care of very quickly. My food orders have always been correct so no complaints in that area. Management and staff are friendly and efficient. I did notice the restaurant inside could be a little cleaner; the bathrooms are decent as well. Overall, best McDonald's location to get in and out of quickly! read more

Slowest McDonald's ever. Long waits in drive thru. Multiple visits same every time. Will drive past for rest of my life. You can wait 20 minutes in drive thru poor service. read more

The food was fine. It's McDonald's....drive thru is usually quick but the service inside is the worst I've seen. I stood waiting for a McDouble for 20 minutes while employees in the back were literally screaming at each other in frustration. I think this entire team needs a rework. It's kinda sad. read more

McDonald's - Dirty - Fast Food Near Me - Buckeye Lake, Ohio

What do you know...after all this time they still up to being the trashiest fast food in Buckeye Lake. This time it was Hal filled fry containers and a missing fish sandwich. read more

McDonald's - Nice rent to own sleeveless shirt worn by the help behind the counter. Keep it classy Buckeye Lake McDonalds. - Fast Food Near Me - Buckeye Lake, Ohio

the service is terrible they are very rude and also a teenage boy had shown no respect when we had ordered our food this is not okay and is disrespectful to me and others we are the ones paying for the food and cannot revive good service you get paid for your job why give people bad service, I already have reached out to corporate but this is very unprofessional service a teenager should be trained how to treat the the people its a job not a regular school day and this isn't acceptable at all if I had been working there he would have been fired you go there to get food not to be disrespecTed by little kids that cannot do there job or the mangers they get mad how are u gonna be mad that you have customers at a restaurant read more

No matter how many people are in the line they serve one car at a time through the drive thru leaving you sitting at a speaker for

So I was Filling up my Sweet tea and I was getting ice and while I was walking to it I almost slipped, very very close to slipping. Then when I was Waiting on my food I hear from what I assume the manager "Instead of using your fingers use the utensils." So i really hope that they had gloves and had washed their hands. read more

Horrible horrible place! The girl waiting on us was rude! My Diet Coke tasted horrible and she said there's nothing she could do about it and just stared at us. Um get real and fix your machine! What a nasty person. I will not be back. Idiots! I wish I could give it negative stars read more

Horrible Services. Stayed in car in line for 15 minutes and no one fucking responded in the speaker. There were employees smoking outside and no one gave a dam! Horrible experience! read more

McDonald's - a large sign in front of a mcdonald's - Fast Food Near Me - Buckeye Lake, Ohio

I went through the drive-through in Lancaster at 4 o'clock in the morning and ordered three sausage egg burritos I just got to ask how hard is it to actually remember to put the mild sauce in the bag with the burritos? read more

Because of the corona virus I can't go inside. I had really high car so I can't go to the drive thru. This location had a 3. Window for take out ... seriously. Super nice service and great idea ... 5 star! read more

McDonald's - the price of a burger - Fast Food Near Me - Buckeye Lake, Ohio

Slow and Worst Customer Service in the history of all Fast Food Restaurants EVER. Terrible customer service by a shift manager of all people....the employee of the restaurant who should know better. I went inside the McDonald's at Buckeye Lake for a carryout order and stood at the counter for a very long time waiting for anyone to come to front to take my order as employees swarmed around filling drive-thru orders. When an employee finally came up to take my order and while I was giving my order, the shift manager (who was at drink station) interrupted to tell the girl something about her shift ending. First, a manager shouldn't be discussing internal McDonald's employee business in front of customers, but definitely not interrupt in middle of a customer placing an order to do it. How rude! I told the shift manager that I thought that was rude and if she thought that was good customer service. Then shift manager rolled her eyes at me! Actually rolled her eyes and when back to making her drinks. Who teaches these people customer service skills?! I asked to speak to the manager and the cashier told me that the rude woman was the manager. I asked the rude woman (who was only a few feet away) to speak to her, but she ignored me. After several requests, she finally acknowledged I was speaking to her. I asked for the Store number, which she claimed she didn't know. I asked for the store phone number. She claimed she didn't know that saying, "I don't know I never have to call here." Seriously?? What store manager doesn't know their store number or phone number? There's more the exchange and rudeness, but long story short, I spoke to a different shift manager who supplied me with the store number, I cancelled my order, ate somewhere else, called McDonald's corporate 800# the next morning, and am praying that I don't show up in a viral video as a crazy customer! My advice is go to the Wendy's across the street. read more

gave free ice cream to my kids it was very nice customer service is very good everyone.

I ordered from this McDonald's they told me to pull up to the third window and I was waiting over 15 minutes and I tried to call to ask them if I was at the right window and they answered the phone and proceeded to hang up 2 seconds after they picked up read more

This location is terrible. My husband was waiting almost 20 minutes after paying for order. 4 cars in front of him & they weren't moving either everyone waiting on food. He backed up to pay window & told the female he would like his money back. in a very rude tone she asked why, he told her he had been there almost 20 minutes. So in a hateful sounding voice she said let me get the manager. Well he had enough waiting (it was around 9:45 on May 10, 2019) so he just left without food or money. We stop at this location a few times a week, but tonight will more than likely be the last time, will just go to Hebron location from now on. A person we know had problems with a manager there a couple of weeks ago being rude to him & he said he wouldn't go back. This store is losing customers due to their attitude, if I was owner I would be doing some employee changes. read more

Burnt my food. Stuck newly 20 minutes in almost-dead drive through. No offer to refund money. Utterly disappointing.

Food is ok... Sometimes they are really slow and lazy. I asked for coke with no ice and they gave me a full cup of ice with no drink so people not so nice... read more

Went there because they were the only ones still open (or so they claim to be) by 1141 they already had all lights off for signs and had the "sorry we're closed" on their speakers... highly dissatisfied I drove there since they claimed to be open... only to found out they closed early on a Friday night.... read more

The breakfast upset my stomach, and my stomach is plenty used to mcdonalds. The app coupons wouldn't work at this store, so I couldn't redeem my free mccafe, which is the whole reason I got off the expressway to go here. Getting back on the expressway is dangerous if you're going east. read more

I order sm. fries, mc doubles w no onions, lg. coffees w 4 cream, lg. iced coffee w nothing but cream, & breakfast burrito's constantly in 6 or more states. 6 out of 10 Mc Donalds screw it up! I'm not exaggerating or trying to beat up on Mc D's or it's employees but it's true I never deviate except if the soft drinks are any size for $1 Over salted or burnt fries, common! However, these stores aren't the Ritz, just toss em & better luck next time. Onions on my no onions burger, ur shitty onions cause me severe indigestion. Pumping sweeteners in the iced coffee. The most common & amazing ONE, screwing up a lg coffee. Pardon me Ronald if I take the head off the next statue on a bench I see! Btw: biggest master piece of all Mc Donalds on Liberty in Pittsburgh read more

Literally the slowest Mcd's in the world. And then the ice cream machine is always broken and my husband always adds cheese to his sandwich and I don't like cheese but they add it to my food too. You wait in line forever and then you get to the window and they have you pull up. Then someone brings your food before the person at the window even gets theirs. This place is so funny. Don't go here much anymore. read more

very nice McDonalds. employees are always cheerful and helpful and get your food in a timely manner, they still have several low cost menu items, read more

An evening manager told me they had no pies, this was inside. Funny cause i just came from the drive thru an was told they had to wait until they got out of the oven. The woman was lazy an didn't want to do her job. This by far was the worst service i have ever received and i come to this location everyday read more

We just moved near this McDonalds and I'm not having the same experience as everyone else seems to, maybe the staff has been switched out. Despite hating McDonalds food in general, the service seems pretty average and the food tastes the same, can't say much else. read more

Waited 1 min at the speaker another 10 min in the drive-thru lane, additional minute at the window, check the number of items of my order before driving off (you have to check because 9 out of 10 times, something is missing) but when I get home the 2 cheeseburgers with pickles only, was wrong. They were too lazy to do my order correctly. They put the correct labels on the sandwiches but the sandwiches had onions, ketchup and mustard, I am very tired of getting the wrong orders. Hebron Mc Donald's is just as bad or worse. While waiting, I have seen numerous customers leave and whether you managers know or not you are loosing customers. I live in this area and will no longer go to these 2 McDonalds. I am not the only one complaining, talk to the community! read more