Unfortunately I am writing again, my experience at this location was extremely unprofessional and unacceptable. A staff member named Carlos was not in proper uniform, which already made the place feel disorganized and poorly managed. During my visit, I also witnessed him making inappropriate and disrespectful comments that made the interaction uncomfortable. On top of that, I observed him sneeze into his hands and then handle food without properly washing or sanitizing, which was very concerning from a hygiene standpoint. Overall, the behavior, professionalism, and basic food safety standards were completely unacceptable. I strongly encourage management to address this immediately, because this is not the level of service customers should receive. read more

My wife and I both Dave Double burgers. They were the grosses tasting burgers either of us have ever had. Dry, no taste and our order was one without ketchup. Both came with no ketchup. Will not be back. I see why it has a 1.9 star rating. read more

Tried once more and the rude ebony bitch at the window wouldn't give me a receipt and practically threw our sack of food at us. (ITS NOT YOUR COLOR ITS YOUR ATTUTUDE.) read more

I went through the drive through and ordered a meal, large size with a sweet tea. I get to the window and the girl tried to hand me a medium tea. I politely said that should be a large. Girl at window said on, handed it to the lady behind her with no teeth, lady with no teeth took a large cup, filled it with ice then dumped the medium tea into the cut. There was still 1/4 a cup of tea left in the medium. I said to the nice girl at window I should have just keep the medium tea? Girl with no teeth starts arguing with me about how much ice should be in the cup.... Guess I won't be back to this Wendy's read more

Food here is cold and gross. There is flies all over the place and in the kitchen. The person working the front taking orders doesn't wear gloves and has really long gross nails and she touches food. read more

The food was lukewarm warm and the French fries were over salted. Do not recommend this Wendy's.

I went to Wendy's and this young boy was very rude and disrespectfull to me. He threw my food at me and when I asked for a strawl he threw it in my face and said bye. I was very upset and asked for his name and he said his name was Brayden shull. He said it in special needs kind of way and hit his chest while doing so. That is not ok as my son has assburgers and something needs done about It! read more

Approached the dining room...sign on the door said dining room open until 10...when we walked inside we were very rudely informed by all who were working there with their frowns that they only had three people tonight and the dining room is closed. No sign. Just a rude greeting. Off to Burger Kind we went. When are these establishments going to get back to running a business worth a damn the way things were done before Covid? read more

We stopped at this Wendy's while traveling during the pandemic, so we drove through and then parked in the shade & ate in our car. The drive through was quick and efficient on a weekday afternoon. Our order was mostly correct (just missing bacon on one burger, not worth going in and waiting on as we needed to go) and the fries were piping hot. I got my favorites- Strawberry Lemonade included (see photo) - and everything was good. I'd stop here again. read more

Wendy's - I love Wendy's Strawberry Lemonade! - Burgers Near Me - Buckeye Lake, Ohio

mixed girl at the register doesn't wash her hands after using the bathroom. yes I said something to her and her argument was she didn't pee. she was in the stall for over 5 min, sitting on the toilet, touched the stall handle that people touch after pooping and changing bloody tampons.. so yeah. employees must wash hands sign is there for a reason. read more

Amazing service, felt like home- like i was coming back for christmas. the atmosphere was industrial, modern, chic. like i stepped into my godmother's soho loft apartment. Out of barbecue sauce on my specific visit, slightly disappointed but the staff made sure i left with a smile and a little more mayonnaise than i bargained for. thanks! read more

Piss poor attitude, piss poor performance. Super rude and told us to go elsewhere to use the restroom after spending $30 and getting the wrong order. read more

Really Wendy's! When does a Spicy chicken come with onions? Also if you need lettuce more then your guests don't serve it! Ridiculous!! read more

Wendy's - a sandwich with onions and a pickle - Burgers Near Me - Buckeye Lake, Ohio

For the last 3-4 months this location always has a line at their drive-through. I have gotten surly attitudes and inept service from the employees there on several occasions. Tonight was the worst of it, though...it took me 27 (!!!) minutes to get through the drive-through line, the woman at the first window didn't even open her window or look at me (I had an online order and would have liked to have my receipt) and at the second window where they give you the food, they just ignored me and didn't say one word to me until they handed my food to me...no apology for the delay, no thank you come again, etc. The only thing that any of them said to me was "Merry Christmas," which I found odd...you can't even say thank you or apologize for the delay, but you wish me a Merry Christmas? read more

I honestly do not like having to leave bad reviews, but after what I experienced today, I'm laying it all out. This location has messed up my order the last 4 times I've been here. Each time, I decided to let it go bc I understand how busy and probably overwhelmed they must be with COVID. However, I just couldn't anymore. So I contacted the manager and explained how my orders have been incorrect our past 4 visits and the last one had a raw patty. He was very polite, said how sorry he was and told me he would replace my order for free the next time I come in. He would leave a note to ensure whoever was working would honor this. Well he was not in today, so I was met with the GM. From the moment I opened my mouth about getting my order for free, she was hateful, condescending and basically accused me of "doing this often" and would ONLY replace this meal for me this one time. I was appalled. Almost speechless to her treatment. She then let me know they would only replace my burgers, but I would have to pay for the rest. Mind you, there are several other customers witnessing this treatment. So I get my meal, and what do you know?? Again they got it wrong. I swear I thought they were playing a joke on me. So I again, took it back. The GM proceeds to treat me with a condescending tone. So I ask for her managers name, which she tries to tell me she reports to no one. She began to threaten me on calling the cops if I don't lower my voice. Another customer actually comes up to me and says they want to give me their name and number to back me when I send in my complaint bc they witnessed the entire exchange. Needless to say, my burgers were fixed and I left. Here's the thing, if you are a GM, I would like to believe you have been given some training on how to properly treat your customers. The simple, proper way in handling this would have been "I am sorry for getting your meal wrong. We will replace it right now". Our family likes Wendy's and we will return, but to a different location or once they remove the GE at the location near us. The work that the restaurant industry does for us all right now is amazing. We understand they are overwhelmed and overworked and we truly appreciate them being there for us customers. This was a mishandling, from a GM, that should have never happened. read more

Wendy's - Raw meat - Burgers Near Me - Buckeye Lake, Ohio

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great food but might wanna listen to the costumers. If I ask you for a condiment and I look in that damn bag and ain't not even one in there there's something wrong. And if I get a LARGE fry, how tf you expect someone to use ONE thing of ranch for a LARGE fry. read more

This place sucks, management is awful and lazy. Manager smoking cigarettes when the lobby is full, workers are moving in slow motion. Took 15 minutes to take each order, place is a dirty dump. read more

Very rude employees and the food is terrible. They served me two completely melted chocolate frosties and the girl at the counter (Brooklyn) was so rude I didn't even trust her pour them so I threw them away. She had her fingers inside the cup when she picked the empty cups up before taking them back to pour. Gross. They need to fire the incredibly rude staff. I worked at a Wendy's for 3 years as a teen and myself or any of my coworkers were never rude to customers like that or served gross food. read more

No changing tables for families and unpleasant discussion with no apology from manager. Reporting them to national

Umm I ordered a cheese and bacon baked potato and first of all very sloppy cheese was everywhere. The cheese didn't taste good, the potato was overcooked,and wasn't appealing. It was a waste of my money and I don't think I'll be buying any potatoes from Wendy's anytime soon read more

Wendy's - This is what it looked like - Burgers Near Me - Buckeye Lake, Ohio

Every time I have been here it has taken FOREVER to get food and/or service. I have left bc I have been ignored while being the first and only one in line inside and gotten out of the huge drive thru line bc it takes so long it is ridiculous! Then one time I order and they tell me I can't have what I ordered bc they don't have it! A grilled chicken sandwich! If you have the time to wait all day or nite then go ahead...I will never go back. read more

Food is usually very good at this location.. Unfortunately, it takes multiple trips to get it... Every time we've gone there theyve given us the wrong food.. We call and tell them, theyre really nice and apologetic and replace it all... We check and its wrong again, (replaced by fresh copies of the same wrong food)... Once they finally get it right, its really good... Worth going to, just be sure to check your food before leaving (especially if travelling and not a local) UPDATE: in the cpl years since this post, they have done almost a full turn around.. They still need to work on cleaning the grease off the shelf under the fries (where they store the fry cups/bags), but its been a little over a year since theyve gotten an order wrong and the food has been great.. Bumpin up the stars now :) read more

shit wack. flies everywhere, leaky ceiling, long wait times for food. don't recommend

Last visit here today. It's already the slowest drive thru ever so today I went in to order the food. NOT a good idea! Flies EVERYWHERE! Every time I thought about my salad being hand chopped and washed in the kitchen as it said on the sign, it made me want to be sick. I almost walked out without my food, but now I'm taking it home to probably throw it away. Gross read more

Lo and behold...they got my order right for a change!! And,secondly, everyone loves crispy fries!!! Their fries are so limp it's disgusting!!! I had to throw away half of their mushy fries!!! Junior bacon cheeseburger was extremely dry!!! Why,.oh,why.do I go back to this location!!?? The only reason is proximity!!! Gag!!! read more

Great service and very friendly staff. We came here after not getting served at the Denny's at the Pilot Truck Stop at the previous exit (we were ignored by the waitstaff and finally gave up and left after 15 minutes). Denny's loss was Wendy's gain. I'll go to another Wendy's based on our experience here (and I'm not a fan of fast food). The cashier (her name was Autumn) even thanked us as we left. Nice! read more

Drive through was incredibly slow. Worst Wendy's I've been to in a long time. Something needs done.

Thought the service was fast even with 4 cars ahead of us at the drive through, guess it depends on how much they ordered. Straws, napkins and sauces, check! read more

a nice wendys with a nice dining room and great buckeye lake location. friendly workers and good food at a reasonable price make for a good meal, we will return soon. read more