Newly renovated. Easy ordering at the counter or at the kiosk. Easy for pick up from app too. The food is usually fresh unlike a lot of spots that have old fries that have sat around a while. read more

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Quality of food and cleanliness. Staff usually not very attentive. Not a well managed franchise

Consistently good. We get breakfast sandwiches weekly and the food and service is always good.

Errors with orders and a seeming lack of staff training about the app have caused me to rethink coming here. The food always comes out hot, but the mistakes haven't stopped. read more

I Like The Fish Filets. The Pies and Cookies are always Hot. We Had a Large Strawberry Shake. The Managers are Really Good. I Ate In Today. Usually We Go Thru The Drive Thru. The Dining Area is Very Clean. read more

The service at this McDonald is great, the workers were very kind and helpful. Give raise to shar she is very kind and welcoming. The food here is always good, I recommend this McDonald's. read more

McDonald's - Food - Fast Food Near Me - Bryn Mawr, Pennsylvania

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Saturday 11/25/23 around 5:40 am . I came to pick up an order . I said Hi to her she replied : Wait and F... you . I couldn't believe and asked the manager if she said that .He replied yes but she wasn't talking to you . She's very miserable . You will get reported to your higher bosses . read more

McDonald's - The worker who cursed me out - Fast Food Near Me - Bryn Mawr, Pennsylvania

We had given up on Mcd's awhile back due to freshness issues. Recently, we gave Mcd's another chance because we missed their food, and the freshness was back. We loved it and have ordered from the Frazer PA location several times recently. Selling food is simple. Have fresh and delicious food at reasonable prices (not the cheapest) and give the customers exactly what they ordered on a timely basis consistently. Mcd's at Frazer PA does that. Highly recommended. read more

I just ordered at 7:30pm Friday 02/23/24 and I received the freshest looking and freshest tasting McDonalds I've ever had. I only got 2 McDoubles, a McChicken, and Fries but it was outstanding!! read more

on 11/20/24 we pulled in to drive thru @10:45pm (web says thet are open til 11p). as we pulled up to the order station the machine (recorded voice it turned out) asked us for our order which we gave, repeatedly. when no one responded, we drove round to the pick up window and honked - folks inside move around and complete ignored us. We drove on to Wendy's in Bryn Mawr and got happily served - all before 11pm. I get that people wanna get home but its management's job to make it workable and workers' job to serve the customers during hours of operation . Work it out. Until then Wendy's is my new fav for late night travel food. read more

Absolutely horrible. I was trying to use the app, and the kisoked malfunctioned and took away the code for the free medium fries. The incompetent of the employees is unreal . I was told I was going to have to wait to eat. So much for the concept of fast food. Avoid this McDonald's at all costs . I worked at McDonald's when I was sixteen and I would've been fired for the rudeness read more

PSA: this location never puts on and/or turns on their drivethru headset. I have been sitting shouting hello at all hours of the day to no response. You pass the window and staff are there chit chatting. Unsurprising but frustrating. read more

Last week we picked up food here on 3 different days. Each day there was a wrong order in the bag, which we didn't see until we got home. The drinks on two days were the wrong drinks and the chicken sandwich was the wrong sandwich. The one we ordered and paid for had more on it. We paid for more but got a minimal sandwich. The people working there don't seem to know what they are doing and there doesn't seem to be any supervision that would see this errors. We are not going back to that branch anymore. Three mistakes on 3 different days is just too much. Judith read more

Just like the 900 people before me, this is the worst McDonalds ever. Rude staff and I have never gotten my order correct, like ever. Just got home with a two quarter pounders missing the cheese and a Sunday sticker on them, yesterday. I ate there one time and had to go back up to the counter no less than 5 times to get more items that were not in the bag. Like who puts fries and a toy in the happy meal box, closes it up and hands it to the customer. Horrendous.... The staff seems like you are bothering them, including the manager, who hung up on me when I called. I won't be back. read more

Terrible service, they said cash only and couldn't take my 100 dollar bill. Worker seems really incompetent.

This is my local work Mcdonald's. I've had so many issues with this place, from the wrong amount of nuggets, to an incorrect sandwich. This McDonald's and the one up the streets made me give up on McDonald's all together. It's probably for the best. The plus, is that this McDonald's appears to be open later or even 24/7. I don't really remember. read more

Cashier (young, African-American woman) told us that they were not making shakes at this time. We saw her superior making one for the drive thru and we asked if we could now have ours. Her boss disciplined her and told her that she just can't stop making shakes if she doesn't feel like serving them. Waitress got mouthy with boss and continued to berate him for fifteen mins. She told him to "fuck off" among other horrible things. She claimed she would no longer be working when he is on duty. The boss made us our shakes eventually. I am just appalled with the way this young woman treated her boss. She needs to be removed from this position. read more

I wish I could give 0 stars. I ordered via the McDonalds app. When I arrived they said they didn't have the order and wouldn't look at my purchase receipt or order and instead told me to order and pay (!) again. When I called customer service they didn't help and referred me back to a local supervisor who didn't bother to get in touch. When I tried to book another time via doordash the store canceled the order. Very unprofessional and unhelpful staff and processes all around . Will be using the Ardmore store in the future. Worst McDonad's store and experience I've ever had. read more

Much like the other reviews here, the service at this location is probably some of the worst I've ever experienced. And I really don't mean this as an exaggeration. I can only think of two other places I've had worse. My wife and I stopped here to get a McFlurry at the drive thru. We were greeted with a rushed attendant and a whole lot of background noise. So much so that they we couldn't understand each other at first. Now on our part, we ordered a peanut butter cup McFlurry that isn't on the menu. That's our fault. However, the attendant was very rude in telling us that they didn't have that and decided that we were getting an M&M one instead. She then rushed us into finishing the order. We make it to the window and we see many of the employees wearing their masks improperly and barely covering their faces as they were moving about and handling our McFlurry. On top of that, they initially made an Oreo one which they realized before serving us. Lastly when I went to pay, there were no words uttered than the price which wasn't really said in the friendliest tone. When getting my change back, it was pretty much thrown at me with disregard and a couple of coins fell in the process. No apology or recognition of the sloppy exchange that had just occurred. After all of this, and disappointed, we did not eat the McFlurry as we weren't comfortable with what we just saw and experienced. Nor did we go back for a refund because we did just didn't want that headache. If you've made it this far, I don't think I need to stress any more how much you shouldn't go here. Not just from a customer service stand point, but simple "hello's" and "thank you's" are kind of expected I think in every day interaction. I'll be honest and say that I wouldn't have even have left a review if I wasn't so offended. I just need people to know what a headache this place gives me. I just can't believe that this location still remains open as it really does put a tarnish on this brand. I hope the franchisers make some managerial and staff changes here. read more

Think might have gotten food poisoning from here. Ordered something, came out wrong, and the only person that ate here got potential food poisoning. read more

Came at 1am, to a 24hr drive thru McDonalds, nobody there. Knocked on the drive thru window, saw a rat scuttle across the floor, but nobody came to serve me and my hungry, exhausted family. Disgraceful. With the amount of negative reviews on here I don't understand how this is still an establishment. Just sad. Fix it up or tear it out. read more

Filthy and extremely unprofessional staff, making it inappropriate for children to be present. The staff were yelling obscenities at each other constantly, specially the F word, so loud it was clearly heard throughout the entire restaurant. There were gnats or fruit flies flying around and kept landing on my table. Couldn't even fathom using the bathroom once I saw the condition it was in. Toilet paper all over the floor, and the toilet seats were not clean. The floor in the bathroom was disgraceful, along with the toilet paper it was just beyond dirty. The counter was dirty too where you pick up your meal, dried liquid spills all over. It took longer than usual for my meal to be ready and then it's just tossed on the counter, not even a chance to ask for an additional sauce because the attendant so quickly walked away. I frequent this McDonald's about once a month and tonight it was far worse than I've ever seen it before. Very cringe the entire time I was there. read more

This McDonald's is right in Bryn Mawr, off of Airdale Road. Like most of their suburban locations, there's decent parking. However, I've only been here (and twice) for drive thru service - in fact, I made a late night run for Chicken McNuggets, only because it was Sunday night and even WENDY'S was closed. No problems with service here! read more

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One of the first things you'll notice about this place will be that it looks a little dirty. Not a lot dirty, but just enough for you to know that it needs to be cleaner. The next thing you will notice are the employees yelling. Not at each other as much as just shouting. Not a very pleasant experience. The parking lot is convenient and is probably better as a drive thru than eat in. read more

order was canceled last minute service was awful and took forever. Do not go here

This is the worst location EVER!! Slow and just nasty employees. Drive in was slow so I went inside to listen to the manager and employees bitch about public transportation. 2 people walked out. There was no regular coffee made I had to take decaf disgraceful. The owners of this franchise really need to spend a few days here and train a little better I for one will not be back. read more

Can't say for sure but I think the person that owns this McDonalds is the same owner of the one in Rosemont. So understaffed it unthinkable. I can't wait until both go under and we can get some decent fast food and service in it's place. read more

They literally sit there and ignore u if it's past 4 p.m. at the drive through window because they're too lazy to do orders

Horrible experience i recently had there! I don't recommend this place to anyone! I had my three year old in car and waited 20 minutes in line for a happy meal and a meal for myself. I finally had to get out of car and open window to ask what was going on- my daughter was crying to eat and no one was readily available. I had to open the window and asked what was going on- that I had a child in the car! I was met with less then appropriate reactions from employed. A female child got in my face who worked there threatening to fight me . She told me I wasn't getting my food and to get out of line! That there were only 5 people there. I obviously asked to speak to supervisor in which she tried to state she was the supervisor- I tried to record her but my husband called in to check on me! He interfered on the video recording ( no fault of his own) and told me to call the police! I'm furious! The young ghetto man Carl replied he didn't care my YEAR OLD DAUGHTER WAS IN car! No apologies for the wait just anger that I was bothering them! Then Carl through my card on the road over him. I'm not saying I wasn't angry - because I responded to the threats and the wait. I have been an Ardmore resident for years! I expect more from the establishments and am blown away with the threats and unprofessional disgrace I experienced with my daughter! They should be fired and they are lucky I decided not to call the cops- they were trying to hold my meal and money for ten minutes! Wouldn't come to window. I can't even give this place one star it's so horrible. I've been in there only one other time in my long time being a resident here and it was disgustingly filthy. Workers barely wanting to work! Was like a social party for the young employees to hangout and complain about doing there job! I'm just still so furious my daughter had to experience this verbal abuse from employees at McDonalds ( in Bryn Mawr near Villanova!!!!). Serves me right for eating face good and getting for my daughter I guess! I'll never return ever and will be sure to tell everyone as well! Thanks for reading . Thanks read more

There's a WaWa and a Wendy's a few minutes further down the road. Trust me, go there instead. I love Mcdonald's in general but this place is super slow, super rude, and none of the workers know what they're doing. I live across the street so I've been here multiple times and it's always the same. read more

Worst McDonald's ever Show up around 0130... wait half an hour with only one person in front of me. Once they pull forward, I do as well. I'm greeted with "it will be a 15 minute wait". So I say ok sounds good. I wait 15 minutes, then they say "we just switched from lunch to breakfast so it'll be an hour till you can order. 0/10... do not recommend. THUMBS DOWN. read more

Absolutely horrible...i have been trying to pick up an order for Doordash for almost and hour...utterly ridiculous...makes not sense to have a long line of people such as this... read more

As McDonald's go, this one actually really sucks. The one thing consistent about this McDonald's is that it is always inconsistent. Some of the employees are really nice and some of the employees are really rude. This of course, also comes through in the quality of the food. For McDonald's in such a prime location, you would think that the owner would care a little bit more. read more

This place is the worst McDonald's you could ever stop at . The employees are rude uneducated , terribly spoken ppl . Loud rap music blasting out of the drive through speaker while trying to order . Everyone's on their phones , line around the entire building of people waiting for 20+ minutes . And surprise the order wasn't even close to correct . Terrible service read more

Only go if you had a lot to drink, then your not as mad when they mess up your order. The amount of times this place messed up our order is insane! They also rush you when you order. They are rude. Might as well drive 5 minutes down the road to Ardmore McDonalds! read more

I have been to your store multiple times and have never encountered someone so rude and unprofessional. Robin was working in the drive thru. She was rude from the moment I pulled up to order. She told us to wait, then had us repeat our order multiple times. When we got to the window I showed my phone to scan our app. She said what are you putting in my face. I only need the numbers I don't scan. I mentioned everyone likes something different she told me to knock off the attitude. Then goes everyone is having an attitude today. She tried to give me the wrong order multiple times. I asked her name and she said make sure you get it right, closed the window and gave me the middle finger. read more

If you're going to go to this location, be prepared to wait long. I stop by here every now and then on the way home from work and there was never a single time I didn't wait longer than 15 minutes in the f*n drive-thru... and then another 15 minutes after ordering. read more

Is this a joke McDonalds? Bbq chicken tenders, thrown in sauce, no fork or anything given in drive through. How am I supposed to eat this mess? read more

McDonald's - "Bbq chicken tenders" - Fast Food Near Me - Bryn Mawr, Pennsylvania

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Very friendly employees, one of the managers was really kind especially. I believe her name was Dani or something along those lines. The only issue was the touch screen ordering machine. read more

Worst ever, they seem to always be understaffed, so you'll be lucky if the dining room is open when it's supposed to be, and you'll easily wait a half hour in their drive thru line read more