I went to this McDonald's on a recent Sunday just for nostalgia sake. I ordered the Big Mac meal, which I haven't tried in years. The Big Mac tasted about the same as I remembered it but it was bit smaller than what I had remembered it. The kiosks they day were down so we had to order through the server. It was still processed fairly quickly. In terms of the ambiance of the place it was a fairly standard McDonald's set up. They did have outdoor Seating, which not all McDonald's seem to have. read more

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I am writing a review because of the location of the place, the cleanliness and the view you get while sitting outside enjoying your food/drinks. I usually stop by on my bike ride to get some coffee. Hot or iced. I do go in here to use the bathroom with my purchases.. the bathrooms are kept clean, which is super important. The kiosks recently have been broken and only one worked.. so that is inconvenient when there is a big line. Birds visit here often, I guess they like the food lol. The train station is also right there so it does make for a nice little view. There is also a beach nearby which makes this a nice little location. read more

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The first time and last time I came to this McDonalds Because I placed the order and I was waiting for my order my car had been towed. I spoke with manager and they told me I have to pay $250 to retrieve the car It's a bad experience and I never come again. read more

I don't recommend this place at all, I have no clue why but when I started to come in the worker stopped me and wasn't letting me go in but he was letting other people go inside. I honestly don't understand what was happening but the guy didn't even explain why I couldn't come in read more

I saw that there were few stars, but I still went to this McDonald's. I really liked the service, the guys were good, good company. read more

I was able to do a mobile order to order ahead but you need to check in when you get there before they make your order. I guess it helps with keeping the food fresh and hot. However, you will still need to wait on line for the food. The preparation did take a while. The mcflurry machine was also held up as it appears to make a couple of mcflurries at a time before it needs to make more ice cream. read more

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Went to do pick up for car, I got my order fairly quick but the coke had a funny taste, like deodorant. Felt like my food was spiked or messed with cause later on with the day I felt sick. read more

This is a review about the McDonald's restaurant #4345 at 606 Neptune Ave., Brooklyn, NY 11224. They are continuously scheming and lying, and I have lost a lot of money over and over again with their lies. I constantly order two chocolate shakes on the app for my friends which is directly billed to my credit card. On any other McDonald's store app, the store lists chocolate shake as being unavailable if it is not available. This store refuses to list it as unavailable and lets you order it and then when you get to the window they give you vanilla and lie and say it is chocolate as if we are stupid, or else try to replace the chocolate shakes with a hot caramel latte or whatever else. Today I have reached my limit with them. I just called them too many times at 1-718-996-1029 and it says the voicemail is full. This is typical. It also says on the receipt to email them at neptune04345@gmail.com which I did another time, and of course, with no response. When you call McDonald's customer service about this restaurant, they cannot help you because for some reason this restaurant is not included where you can complain about them. This is also the only restaurant that I have visited that does not let you participate in a survey and write down a code on the receipt. This allows them to literally do whatever they want. Today I googled this McDonald's restaurant to write a review, and it literally comes up on TripAdvisor as being permanently closed, and it has the same number as it does on the receipt. There is something very fishy about this restaurant, and I am not talking about their fish sandwich. By the way, when you are there in person at the window, and you ask to speak to the manager, they always say that the manager is not there. Well, it is time to hold this restaurant responsible. I will be writing to the Better Business Bureau because I have had it with them! They do not even deserve the one star, but there is no option for zero stars. read more

NEVER ever visit this store! I parked in their parking lot and went in the store to buy a coffee. in these 3 minutest my car was towed! i know it sounds unreal, but this is the fact. Beware of this mafia store - that is teamed up with a private towing company to rob and hurt their costumers and split the profits! read more

This drive through is extremely slow in service. It took 8 minutes after the food and another 4 minutes to get to order the food. It's easier to walk through then drive through...................................................... read more

McDonald's - Fast Food Near Me - Brooklyn, New York

wow just so bad , workers ignore you and takes forever to get ur food and it was just sitting there for 20 mins while workers ignored me avoid this mcdonald's mane read more

Just because I parked my car in the parking lot and went to deal with other stuff first. When I came back to order food, my car was locked by the tow truck company. The tow truck driver told me that the McDonald's manager asked him to come because I didn't order food right away. Instead, he walked away and let me pay. It cost me nearly $300 to unlock my car I will never come here again, including any McDonald's read more

I was there this morning and bought a coffee prior to heading to the DMV. Unfortunately, I wasn't made aware that my car would get towed even though I made a purchase. I was charged $250 (sign says $187.50 plus tax) for my car to get brought back . Furthermore, I waited over 45 minutes for my vehicle when I was told it would take 10-15 minutes. In that time, I saw them tow 4 cars, and 2 of those were customers inside of McDonald's. I would suggest not to park there even if you are purchasing something from McDonald's. Use the drive thru instead. I will never return to that McDonald's since I paid $252 plus for coffee. Smh. I have reached out to McDonald's corporate to alert them to this scam. read more

Burger tasted weird and the service was rude i didn't even mention to them how my order was distasteful but they had an attitude for some reason. I later without thinking of left my car to go across the street and within 4min they towed my car. I don't believe this place is a genuine mcdonalds seems there revenue is a scam with this tow truck company. read more

McDonald's - I paid this car $250 - Fast Food Near Me - Brooklyn, New York

Very poor customer service.after waiting 20 min for 3 items not one person came to window to ask what I am waiting on order apologized for the ridiculous wait read more

As I placed a mobile order today at this franchise I received my order in less than five minutes. The crew member that served me was friendly and prompt. I just wish the lobby was more cleaner. read more

Of course they're brain dead that's why they work at McDonald's. They just don't give a fuck. They get their $15 an hour regardless how the service is! read more

These ppl r brain dead. Last time I ordered sausage egg. They put cheese. Today I ordered sausage egge hash browns apple fritter. I got just sausage no egg no hash browns. read more

McDonald's - Mocha Frapp - Fast Food Near Me - Brooklyn, New York

THEY MESS UP MY ORDER EVERY TIME. TWO TIMES IN A ROW THEY NEVER CAN GET AN ORDER RIGHT. BY ORDER I MEAN LESS THAN FOUR ITEMS REALLY??. I rarely go to this McDonald's, it used to be good many many years ago. Now, you can take a nap in your car waiting for them to get to your turn in line at the drive thru. Literally, no exaggeration solid 30 minutes. Not to mention after waiting thirty minutes you cant get an order correct. If I order mozzarella sticks why did I get chicken nuggets??. If i order fries why are they not in the bag.?? If you go to this McDonald's just check everything before you move from the drive thru... While I have patience to wait in line they should really get the order right. Food is your typical McDonalds food, minus the accuracy of your order. They renovated the inside since Hurricane Sandy but I haven't been back inside, and mostly utilize the drive thru. While the typical McDonalds food is greasy and unhealthy as usual, I do enjoy the hot fudge sundaes. My advise is indulge in a hot fudge sundae or oreo mcflurry and get some all day breakfast pancakes past the old 11am cutoff (feels awesome to have no restrictions on pancakes!.) My next advise is going to a McDonalds that can actually make your order correctly. TAKEAWAY FROM THIS REVIEW: GO TO ANOTHER MCDONALD'S!! read more

This McDonald's is very slow today. Cars are lined up all the way outside the drivers lane. The food turnover is slow. Two females are sitting in the drive through window. I waited no less then 10 minutes to even get up to the place to order. Very inefficient. Do not recommend this McDonald's. read more

Fast service and clean dining area. Good WiFi. It's a very nice McDonald's, what more is there to say?

We ordered a shake online, paid for it, went to the drive thru, were then told that shakes were not available. The cashier was willing to substitute the $4 shake for an equally priced item. We asked for chicken tenders. When he asked the manager, she was unwilling to exchange a drink item for a food item even though the dollar value was the same. It was very frustrating. And we were hungry. We then decided to leave with nothing, having paid $4 for nothing since we didn't want a frappe or other drink item. We couldn't leave because the car in front of us was stuck at the second window for a a long time. While stuck behind the other car, the manager came outside and apologized and explained that she called someone and got permission to give us the chicken tenders we wanted (and paid for). She apologized and we all felt better and understood one another. When she brought out her order, she was kind enough to throw in some fries and a couple apple pies. Thank you so much for doing the right thing. read more

Always some sort of unpleasant situation. There is not one good think I can come up to say about this Franchisee other than the order comes out fast. I had issues with parking, they gave me problem with paying through the app! You can't walk in to pick up order after 5pm. I hope it gets better cause the location is convenient. read more

Alan is the best employee. He's the nicest man always happy and upbeat and willing to help. My coupon wasn't working and he got a manager to make it go through. He also offered me plenty of options when the kids meal choices my son wanted weren't available. I hope he gets a raise read more

Horrible place! Do not go there. You will be disappointed. Bad service. I do not recommend this place. Long lines and bad attitude toward clients read more

This McDonald's is a scaaaammmm towing peoples cars. They don't care about customers letting a tow driving just take everyone's car! read more

McDonald's - Fast Food Near Me - Brooklyn, New York

I would not give a star if this allows me to. Tow truck trying to tow my car away while I was inside ordering and waiting for the food!! The tow truck guy only saw my husband walk out the parking lot but didn't see me go inside. I don't know what kind of tow truck company this McDonald's is using but they don't even make sure the car belongs to a customer before towing. The rim is scratched and according to the witnesses the car was jerked up and down. Ah! While we were filling the report with the police, two guys came in from outside, got in the car and left, the beverage cups they were holding weren't even from McDonald's. read more

This is the worst McDonald's I have ever been to. I ordered my food on the app, picked it up. When I got home I was missing fries, and a sandwich. I didn't bother going back out because who would actually go back to McDonald's after coming home. Told them the issue the next time I came and received attitude as if I was trying to get something for free. The employee laughed at me. Sir, you work at a fast food restaurant. You don't see me laughing at you, do you. Ignore this place. There is another McDonald's up the block. Been coming here for 20 years and this one will never get another dime from me. Laugh at that bud. read more

No dine in it's only carry out so if you want to bring your family look for a different place

It is McDonalds..What else to say, aren't they all pretty much the same? This particular restaurant is frequented by high-school students and old folks from surrounding apartment buildings. read more

Minimum wage is way too much for the people who work here to be paid. It's always a gamble coming here because most of the time you don't get what you order. You ask for grilled chicken you'll probably get a burger. Why bother even asking what I want when you can just say "you'll take what I give you cause it's not gonna be what you order either way". read more

This McDonalds Sucks!!! It says they open at 5:30am but it's 6am and they still haven't opened. Also, they take FOREVER especially if you are in the drive through. The people are not courteous and are not happy working here. read more

The slowest "fast" food ever. And y'all want $15/hr. Ok. By far the worst McDonald's I have ever been to. read more

Very over crowded location took a long time to get my food despite me placing my order ahead of time with the McDonald's app no napkins anywhere to be found I had to go back to the counter to ask for some there was 3 female employees having lunch in the table and no one else was around to re stock any items read more

The outside of the store had garbage strewn about as customers sat and ate their food. The inside tables are still roped off so you cant eat which I dont know why with the pandemic pretty much gone. Service is quick though, however ordering through the kiosk I was never given a receipt either in the bag with the food or from the kiosk. read more

Great store!! Amazing food. Great service !!! Every employee is amazing. Quick and speedy checkout.

This area so needs another location This location continues time and time again to serve food that is not fresh I took my sons here yesterday and received product that was not up to McDonald's standards I won't go back to this location again read more

I buy come ice cream from them every time, and this place gave me bigger it seemed, the food I don't really enjoy . read more

McDonald's - Fast Food Near Me - Brooklyn, New York

Not great. Inside Edition exposed your towing scam. Looks like the other folks here had a legitimate gripe. https://youtu.be/hJlO7s1hpQU

The best burger in town Not only the fastest, but the kindest staff always with a smile Great ambiance, always makes you feel special read more