Only reason I frequent this McDonald's location these days is for the Iced Coffee, since I barely eat their food anymore. Iced Coffee wise, why do I like it ? Because I like the strength and flavor of the coffee and the fact that it's affordable. I always ask for milk and no sugar since they use cream and I don't like sugar in my coffee. (Though one time it tasted like they brewed the same beans multiple times, burnt it, and tried to mask the burnt with extra water put in..... What ?) Anyone notice how McDonald's is all sly and opens locations nearby schools ? #sotrueright. Anyways, it can get loud and crazy after school hours but I don't mind. Service wise, don't really care. Can say though that some of the people working are nice, some are ok, some are total bitches. Not surprised though, cus #whatdoyouexpect. Overall, If you're craving fast food, sure, visit. Just don't expect amazing hospitalify. After seeing tow trucks a couple of times waiting on the sidewalk or down the block, along with reading other reviews, keep an eye out if you're driving here. #wtf read more

McDonald's - Medium Iced Coffee (with Milk) - Fast Food Near Me - Brooklyn, New York

Clean, and they had a lady bringing out what you ordered to the people seated at the tables. Friendly service and reasonably fast. Simple and close to the Boardwalk for those who don't want to spend on the overpriced tourist eateries out there, go in a block and find a familiar tourist location here instead. read more

Towed car when went to withdraw money at a near by store , while being too worried about towing a car a 'Customer' had O.d'd on Heroin in the mens bathroom . Employees were moving very slow to help the situation. It is believed this mcdonalds is involved in a scam with the towing company. Never coming back here again. Too ratchet and supervisor a bitch . read more

The restaurant hire the tow truck company, the truck always waiting outside. They tow your car once you walk away from your car, even you are a customer and already purchased food at McDonalds. So definitely BE CAREFUL!!! read more

On March 28, 2019, I parked my car in the parking lot of the McDonalds at 606 Neptune Avenue, Brooklyn NY 11224. I entered the store at 03:45pm, made my order and moved to the waiting line. While waiting for my order to be filled, I saw a tow truck back up to my car and hook it up, lifting the car above the ground. I ran out and stopped in front of the truck. Then I pulled open the door and the driver said he would put the car down. I asked why he had hooked my car five or six minutes after I walked into McDonalds. He said the manager had called him to tow the car. He claimed it was a mistake. He pointed to another car and said "It was that car" and then he left without towing any car. I believe that he was attempting to steal the car or fraudulently trying to get a $125.00 plus $62.50 towing fee from me. When I inspected the car I saw damage to the rear fender and the rear of the car. The tow truck was from: Ben and Nino Auto repair Inc. 2449 Coney Island Ave Brooklyn, NY 11223 read more

The drive thru is extremely slow, took 15 minutes for the order to be completed. They barely give you any onions and veggies for your burgers . read more

Always screw up the order at drive thru window and never gives drinking straws and sauces when ordering Uber Eats.

The McDonald's manager on neptune ave is hiring and authorizing cyclone towing ( bandit towing operation) to stalk and remove cutomers vehicles from its private property if its patrons should walk off the parking lot. Customers are not allowed to take a short walk after eating? When did it become illegal to take a 10 minute walk after a meal or a cup of coffee? Is this how McDonald's treats their customers? Is the manager getting a kick back from the lucrative bandit towing company? I think so.Cyclone towing was hired by this McDonald's to impound your car unless you pay up. My bill for eating and taking a lovely stroll today is $136.00. Heres the payoff. It cost $136.00 to tow my car to the pound, my car wasnt towed to the pound so I shouldn't have to pay $136.00. By law I should have only played $65.00 for a drop fee. Theives. To boot the tow truck driver came to get me, so he could get paid. They stalk you and over charge you. Good day guess he wanted to hook another fish. Mcdonalds manager must have his pockets full of unsuspecting customers. The sign posted is vaguely written. There aren't enough signs posted either. In my case the tow truck driver stalked me. He waited till I was out of site to tow my vehicle, then came to get me. Holding my vehicle hostage. Demanding tow fee and not the drop fee I should have been charged. This is entrapment. McDonald's is hiring Cyclone towing company to do this? Does McDonald's main office allow this? I would think not. I am going to call and i will report what they have to say to the consumer. How much is McDonald's manager paying Cyclone towing for holding customers vehicle hostage? How much is his kick back? In legal jargon it is "an unjust enrichment" and should pay back all the money. McDonald's needs to look further into this matter. Customers that eat here should not be towed, the sign they have is meant for people who leave their vehicle and are not customers. I would be more than happy to bring a law suit against Cyclone towing company and McDonald's on neptune ave brooklyn for allowing, even encouraging Cyclone towing to continue to illegally entrapment , fraudulant charges authorized by an employee of McDonald's on private property. I went back the next day. I saw across the street hiding in a corner Cyclone towing waiting for their next meal ticket (unsuspecting patron). When i told an unsuspecting couple what was happening the manager called police asking me to move off the property. Why? Im having my mcdonalds coffee. It seems your not allowed to drink coffee on this parking lot and speak to anyone about the parking situation. Something needs to be done about this unscrupulous business activity McDonald's and the bandit towing company Cyclone towing . New legislation this needs to be investigated by DCA. I will be sending this and updates of this unethical practice to Mcdonalds corporate office. read more

McDonald's - I don't think this is good business. Do you? - Fast Food Near Me - Brooklyn, New York

See all

Didn't feel safe at this location at all... I was there for about twenty minutes and while I was there two cars got towed away for no reason... People came out looking for there car it just tells me not to go there again or even park my car in the parking lot read more

I asked for a double quarter pounder and I gen I get home the meat was pink and the burger was undercooked. It was disgusting. The worst quarter pounder that I ever had in my entire life. read more

I parked in the lot to dine in, but I had to run across the street because my mom called to have me get something for her. When I came back less than 20 minutes later my car was towed. I went in side they immediately point to the guy who towed my car. the guy charged me $272 for the inbound, and told me $250 without the receipt. I gave him the money that come with the receipt anyway as a proof of what they did to me! What a way to treat your customer and I'll never step foot into this McDonald's again! and prepare for lawsuit! read more

I was wondering - What is a "Customer"? One that buys goods or services, right. If I bought a burger yesterday, am I still a customer today? Not with this McDonalds, they treat you as a customer only at the moment of payment, only when you swipe your card. Short memory. read more

How do I sum this up? Slow indifferent service with a large angry crowd serving cold food. Not returning.

Scam scam Scam, This McDonald is a scammer, they have a deal with the towing car company. Be care ful!!! Even you buy food from the location, your car would be towed, no matter what. read more

Worst experience in the drive through server taking orders one at a time, so already had waited 10 minutes then when finally ordered took 15 mins to get the wrong order entered asked for manager to help took her 10 mins to decide to help even after that still issues so ended up wasting 40 mins and didn't even get any food such a waste of time would give negative stars if possible. Can't run a business with incompetent employees. read more

One of the worst McDonald's I have been to in a long time. Dirty restaurant and unfriendly workers. There was a soda spill in the seating area that was not cleaned for thirty minutes. Two cashiers that were clueless. read more

Came there to buy food and coffee and drop my wife on street, but forgot wallet in my wife bag(because we been on beach on coney island) , ran away for 2 minutes to take my wallet back , and didnt find my car on parking lot. I went there to eat, i m customer, parking was empty and i didnt find my car. Is it fare? I even didnt see any signs near my car. 1 guy came to me and told me that they towed my car ,but he knows towing car driver personal cell phone number and he called him for me. Maybe it was his friend who work in McDonald's or somebody else and its business. Then when i got my car back , i saw that he was towing my car incorrect way. My car is 4 wheel drive and it need flatbread tow truck, not small pickup. I ask him who gonna pay for Damage on my car and he told Me that my car is rear wheel drive which was false. How did he know that? He damaged my car suspension, also i got couple New scratches on my car. He was towing My car even if it was on parking(automatic transmission) And towing company driver start yelling on me, was very rude and unprofessional. He dropped my car in the middle of The road and almost drive on my legs. He even didnt give me any receipt. And I supposed to pay cash them. You think why the put atm machine in mcdonalds which anyway take cash on register?! They hide plates on tow truck it was very hard to see, but it was something like 1277777 ny And 6419 on side of tow truck Be very careful and never park on that parking spot. My friends told me that they was towed even if they was inside mcdonalds Its crazy. I love McDonald's but i never come Back there:( read more

The workers here have a tendency of shortchanging customers. Usually for one to five cents but it adds up over volume. They act like they are short of pennies. The drive thru does the same thing. They will cheat you over a dollar if they can get away with it. read more

Honestly, this is a very serious complaint about the staff working the hours between 2am-5am, they constantly shut off drive thru services and tell you to wait in your car "it'll only be a little while longer", for 20 mins... 30 mins... and then an hour. And there's no way to reverse out because there's a line behind you. If this only happened once I would understand, but it's happened the only three times I went to this McDonald's during these time ranges. So finally, the last time this happened I realized the workers literally shutdown services because they're smoking marijuana inside the building at the owners and customers expense. If you own this McDonald's, please talk to your night staff immediately. read more

This is the closest Mcdonalds to my job. Manager Crystal is the best. Some of the employees are not too bright but manager is there to correct them. Employee Vlad is one of the nicest people there. Avoid this place between 2-4 because of all the school kids. No problems here, good place 4 STARS! read more

This place deserve ZERO stars!!!! Sat in the drive through for almost 39 mins without anyone at the intercom!! Very disgusting!!! I had to leave because I lost my appetite. Customer service is horrible. It's like there's only teenagers who works there and doesn't know how to multi task smh read more

This place is very busy but employees try to serve as fast as possible. Always get my order right and food is fresh!

Seems like the manager and the towing company have a little sweetheart deal...hello Mckickback?

I understand that everybody is trying to do their best but this McDonald's is the slowest one I ever been...

This is the worst McDonalds I've had the displeasure of visiting. If they ever got my order correct they should declare a national holiday. I have called McDonalds corporate office several times with complaints about the employees, no problems with the food when they get your order correct.. read more

Not sure why all of the reviews are negative, the wait isn't exactly speedy but it gets remodeled frequently and the food is always tasty.

So I understand that nightshift has less workers .... but I waited literally 20 minutes for 2 meals because the people in the kitchen didn't have it prepared .... read more

This place has idiots working there in the evening and at night, or maybe just a bad management. Place is great during the day, food is great, and prepared well. At night on the other hand, they always mess up, and it seems to be intentional. My last order was for two grilled chicken ranch snack wraps. They put sweet souce instead and didn't even wrap it, just stuffed it and closed it. The other time they made me a half full Premium chicken McWrap with barely any chicken, when I complained they added more lettuce and a sweet dressing to make it seem full (though I specifically told them no dressing). When I came home and discovered the damage, I returned and asked for a supervisor, only to be greeted with this nasty attitude lady who told me that's how they're done. And when I said I always buy them and they're full of chicken, she said she can't help me, just issued refund. I complained to corporate, but all they do is offer free replacement, but the issue does not get fixed in the long run. This place needs to replace some staff and train others. read more