By far the worst McDonald's location I've been to. This has become a consistent issue, not just a one-time bad experience. Every time we place a mobile order for pickup, we still end up waiting in the regular drive-thru line, only to then be told to pull into a parking spot and wait even longer. The total wait is usually 15-20 minutes, which completely defeats the purpose and convenience of ordering ahead through the app. On our most recent visit, the employee working the drive-thru window at night was on her phone the entire time when we pulled up. We sat there for a while without being acknowledged or spoken to, which was extremely unprofessional. On top of the poor service and excessive wait times, the food is frequently not prepared properly. After having the same problems repeatedly, it's difficult to justify coming back to this location. Management seriously needs to address the customer service, order preparation, and overall efficiency of this restaurant. read more

These kids working here need to pay more attention to what they are preparing. Got 2 bites out of this so called chicken sandwich it was hard and raw. I'm too tired on a Friday night to go back. Please please please do better!!!! read more

McDonald's - Fast Food Near Me - Brodheadsville, Pennsylvania

Before going food shopping, I decided to go through McDonald's drive thru, knowing that the grocery store was going to be packed due to the up coming storm and having anything to eat or drink before leaving this morning. I ordered the sausage egg biscuit with coffee combo, asked for my coffee to be light and sweet. Sandwich came out fresh and good, coffee was not of my liking, I even confirmed when they handed it to me, if it was light and sweet, they stated it was. Coffee tasted like it had no sugar in it and by the color of the coffee, it might of had one creamer in it. read more

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I was there a week ago and was asking for a specific happy meal toy and one of the employees went into the back and found it for me in about a min. Went today and the manager was beyond rude with me and said they can't do that. They were not busy at all. I would not recommend. Very unprofessional. The employees for the most part are very nice and helpful. But, this one manager is very rude. read more

If you have the chance to go somewhere else, go! This is one of the worst McDonalds I have visited. Be prepared to pull into a parking spot and wait for your food, and wait some more. Obviously, management has no idea how to run a fast food restaurant, hence the name 'fast food'. Some of your food will be cold, some scorching hot. The kids running your food are pleasant but the inside staff is far behind. read more

4 cheeseburgers extra pickle. All had standard 2 pickles. 2 had no cheese. Shorted the drink and sauces ordered. WORST MCDONALDS IN AMERICA IMO read more

McDonald's - Fast Food Near Me - Brodheadsville, Pennsylvania

food is bomb #dontlistentothehaters . i love the buffalo sauce it is absolutely gas . read more

McDonald's - dude screamed at the workers then continued to enjoy his meal. - Fast Food Near Me - Brodheadsville, Pennsylvania

This has to be the worse run McDonald's ever. Whoever is managing the kids that work here is laughable. There is always a wait. Even when your the only one at the window the have you pull over. One time I was the last customer waited 15 min for 2 mcchickens now there was 5 people waiting. I go inside and there's mine and everyone else's food on the counter I said can I have my order it's sitting there. The young lady went to grab the order and the young manager a female said with a nasty attitude don't even waste my time we're gonna wait until we can bring everyone's food out. The girl I ask for my food looked so nervous like she wasn't sure if she should hand me my food or not. This McDonald's is headed for failure if management staff doesn't get it together! read more

Horrible service, treats you like trash and blames us for how the high schoolers act like it's our fault. They told a man he had to go to the front even though he pressed for table service but apparently when the high schoolers are at the restaurant they have to always go up to the front. Food was not the greatest and just bunch of attitude from everyone. read more

I've have been going to the Brodheadsville Pa McDonalds for sometime now,And I have noticed it has been getting worse week by week for the past 2 months.I go in to get my orders and lately it would take close to 10 - 15 minutes for them to take my order and then another 10 minutes to receive it.And the prices have got out of hand.$28 dollars for two meals.So now I've been avoiding going there as much as I can.I don't know if its the employee scheduling causing such a lack of service or the employee's themselves.I go down to Burger King and i'm done ordering and eating my food in less time than McDonalds takes to even get me my order.I think they either need a overhaul or a retraining of management. read more

The service is okay, but the manager is very disrespectful and aggressive. She is quick to raise her voice and become hostile for no reason at all. I once asked for my cup for my drink, and she slammed it on the counter rolled her eyes and walked away. i do not recommend going to this Mcdonald's location unless you're looking for hostility and a hard time. Not to mention i was followed when i left the establishment. This manager needs to be fired immediately! read more

I never had a bad experience at this McDonald's. I've been to this McDonald's at least 2 dozen times and I've always been satisfied with food and service. read more

I went to the drive in window for 2 breakfast sandwiches- i paid for them and they told me to pull up and wait! 20 minutes later i left- they never brought me what i paid for! NEVER AGAIN! read more

The service was great and the young girl kara was the sweetest person ever even though I was accidentally complicated.

Great experience at this McDonalds. Employees were very nice, everything was made correctly even with modifications. Fast service and you can tell nuggets and fries were fresh! No complaints here! read more

I never have a Problem with McDonalds in Windgap. The problem with the Brodheadsville McDonalds is that they Charge more on a Sausage Biscuit then all the others.And 1/2 the time the Biscuit is Hard NOT Fresh..(Guess people know NOT to buy the Biscuit because they get hard after awhile,I am sure many others feel the same} But I still go there every now and then since they are less then 5 mins from me..... read more

Not even sure how you do this. It's a cheeseburger...where's the burger. Very frustrating to get home and be missing the main ingredient. read more

McDonald's - Missing the meat!!! - Fast Food Near Me - Brodheadsville, Pennsylvania

Can never seem to get fresh fries and the service is slow. Had to wait multiple times for subpar food and had to ignore tons of insects flying around the takeout window. read more

Bad service from food the price is outrageous 20$ for a kids meal they didn't give my kid a toy.

The man said "welcome to chilies" which threw me off incredibly however it was sort of funny so two stars it is

If you're using the drive-thru, I can't emphasize enough to check, check, and re-check your order. They average around 40% in getting the order correct. Fresh, hot fries are rare..and the soda's tend to be flat. This should never happen during the dinner time rush. Other locations get it right, not this one. read more

Lisa deserves 5 stars, she's very professional and friendly. I enjoyed the experience to dine at McDonald.

Negative number of stars - too bad I have to pick star to post review. Bad place - stay away!!! Non existent service. I was waiting for 15 minutes for somebody to take my order.... nobody took any interest - all employees were busy arguing... Left without ordering food. Bad place stay away!!? read more

Went to the brodheadsville location this morning for breakfast, 630am. Stood at the counter for five minutes while the cook in the back stared at us. A young lady came out from the back to take our order. The latte machine was being cleaned so no coffee. The food was quick but the sandwiches were old and Luke warm. There were French fries on the floor, a hair brush on a table nearby and the table itself had not been cleaned from the day before. Walking but the soda machine, a slough if soda and water remained in the drain bin and a cell phone was charging on the trash can. I use to work at a McDonald's as a kid. Things have changed. Stay away or at least check it out before you buy your food. read more

If this McDonalds ever once got an order right would amaze me not only do they screw up your order the food is never hot. This McDonalds is pathetic. read more

This place is so slow. They screw up the order EVERY single time. I'm surprised this place still does business because on the rare occasion I come to this McDonalds i i ALWAYS instantly regret it read more

The worst McDonald's ever! They always make mistakes! How hard can this be there are McDonald's everywhere that seem to run right why does this place stink! Avoid this place. read more

Worst McDonald's I go to! The food is crap like always, they've had health issues with using toilet brushes in their milkshake machine, and they always mess up your order, and then deny you service when you call them out on it! I only used to eat here as a kid cause they were open 24/7, but I now avoid this place like the plague!!! read more

Only thing less reliable than their drive through is the weather forecast. 50/50 at best they get your order right and they are slow. Fries are usually soggy, not crisp and the burgers are just thrown together with the condiments slopping out the sides. It's a company store, not a franchise so no real onsite management that cares. Always ask for fresh cooked fries! read more

Worst McDonalds EVER! Used the app to order two meals: Quarter Pounders w/ cheese, FF and large sodas. Must have taken 15 minutes for our order. The old lady with long mouse gray hair forgot our drinks, napkins, ketchup etc. We had to go in. When she was confronted, she just laughed at us and walked away. Had to go to the counter and get our cup, napkins, and ketchup. Why bother offering a service half ass. Won't be back. I suggest you do the same with the Brodheadsville McDonalds. And the quarter pounders we're NOT made fresh as the commercial says. They were Luke tough and was over cooked. read more

my experience here was terrible i sat in line for almost an hour then just added a mchicken to my order and they parked me in the front and came out with it 20 minutes later . also the two ladies there were rude and giving disrespectful looks . that place needs some positive energy because it's lookin rough. read more

This review I would like to give no stars, but the app does not allow for that. I went through the drive through yesterday and ordered a 4 piece happy meal with apple slices and and apple juice for my 5 year old son. My son never eats junk food and this was a treat. The woman on the other side stated $6.23 window 1. As I proceeded to window one I was thinking to myself how can a happy meal be over $6.00???. At the window I asked the older lady how much is a happy meal? She proceeded to tell me that I ordered an apple juice which is an up charge???? Really???? Happy meals come with milk for $3.99!!! She said no I'm sorry we up charge it comes with soda. What??? So I told the woman ok just give me any soda, my son has water...that's fine. She then told me the cost of the happy meal was $5.59?!? What, I'm still confused. I have purchased these in the past and never paid this much, not that I mind spending money but at this McDonald's everything is cold and not fresh. You will receive a soda with one piece of ice and the soda will be 3/4 of an inch from the top. McDonald's if you are changing top dollar for food, please make sure the quality of the food reflects top dollar!!! On the flip side I was googling the cost of a happy meal, online it states $3.99. I called a few McDonald's in the area all the way down to Wilkes Barre, PA and the cost of a happy meal were $3.92 to $4.23 tax included, no upcharge for apple juice. I asked for the exact items as in Brodheadsville as I did when I called these places to enquirer. Please that is almost a $2.00 plus difference. In my world with my son that's two new hot wheel cars, not junk food!!!! Anyway please be aware of the pricing at the Brodheadsville location it's ridiculous!!!! I will not be returning! read more

I don't know how McDonalds allows this place to continue to use the name, worst McD ever. Cold, undercooked fries and hash browns. Slow service and wrong orders are the norm. If you need fast food go to the BK or KFC nearby. read more

This place kinda sucks but it's McDonald's. The employees are stupid af and its dirty. That's about it. Sometimes the food sucks and sometimes it's the best. Since they have hashbrowns all day unlike the other bullshit ass stores they get an extra star but that's just cause in a high fatass that loves McDonald's. read more

This has to be the worse McDonalds in existence. I have been going there for over 10 years and hey might have gotten my order right once or twice. The service is super slow, food is usually cold, fries taste old and I always have to pull up to the yellow line to wait till my order is ready. I was getting my usual hotcake meal almost on a daily basis and they seem to always forget my hash brown. They can't get the coffee creamer and sugar ratio right most of the time. The only thing good about this place is the pleasant old lady in the morning who always has a smile on her face. read more