10/10 Recommendation for anybody looking for a quick meal at this McDonald's. They are super nice and always makes sure to provide to best service for everyone, establishment always kept cleaned/ windows always looking par. read more

I came here after attending a conference at the hotel nearby and I needed something to eat before I return to work. I ordered the three-piece crispy chicken tender meal. I was hoping it was gonna be like their old style buttermilk chicken when they had the wraps years ago. They weren't the same. They were a little overcooked and appeared to have been sitting around for a while because they weren't very warm. I probably would not order them again, but I might try a chicken wrap in hopes that I would get a more fresh of chicken. The girl at the counter was great and she helped me decipher the menu on the board because it was very hard for me to see, and I ultimately went for the three-piece meal. The fries were hot and the soda was good too. read more

McDonald's - 3 Piece McCrispy Strips with Special Edition Gold Sauce Cup - Fast Food Near Me - Bowie, Maryland

Drove back from Eastern Shore to Prince George. Found this McDonald's quite close to the Exit 13 along US-50 off the intersection to US-301. There was a long line for drive through, so they had an additional staff walked up to some cars to take orders. Changed mind to park and walk in. There were four self order kiosks. Indoor seatings were limited. The restrooms were in fair condition. The food and drinks were as expected. read more

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*My food was NEAT ... shows somebody cared and took pride in their work today. *The service was fast and courteous ... RARE for a fast food chain other than CFA. (Sad, but true.) *The lot was CLEAN, my bag included napkins and a straw ... *KUDOS to the owner(s) and manager(s) of this location for proving they care and take pride in their investment. read more

McDonald's - Ba-da-ba-ba-baaa ... - Fast Food Near Me - Bowie, Maryland

In line for breakfast and at window, with my code ready to order breakfast. I am at speaker at 10:00 am. The person taking orders said "hold on". He switched the menu to the lunch menu. We drove away with no breakfast. read more

McDonald's - Looking at breakfast menu with code ready for breakfast at 10:30 - Fast Food Near Me - Bowie, Maryland

I stopped by here today because the line LOOKED shorter than the Wendys next door. I was wrong. Everyone in the fast food line was being directed to different parking spaces to wait for their food to come out. I don't understand why I, the customer, has to bear the burden of waiting so that this Mcdonalds can lie about its wait times. If your wait times are long, shoving people in the parking spaces and taking on more orders isn't going to make those wait time fasters. Hire more employees or better ones and stop trying to fudge your wait times. read more

McDonald's - Bad service - Fast Food Near Me - Bowie, Maryland

Ok for when you're in a crunch, but for some reason their fries NEVER taste like McDonald's fries.

Messed up half my order... Arnold Palmer instead of sweet tea, no straws, Sprite instead of Hi-C, pickles and onions on a plain burger, barely any sauce... I can see why it has a 1.4 star average. I would give it a 1.5 if I could just because my McCrispy was great, but that's the bare minimum. read more

The customer service is pretty bad. The drive thru person act like they could not understand what was asked when placing an order, so went inside and the person too didn't pay attention and gave me a sandwich instead of meal. This location has gone down tremendously. read more

WOW !!! What a change in my experience here this weekend ! I think they have a new manager who is rocking it out of the park ! I hope they can retain him because he's ( I think it's the thin short black guy ) doing a fantastic job ! Thank you for not making me waiting for 20 minutes to pick up an order ! read more

I like ordering here I don't like the bag fee and I don't like how much they charge for delivery fees due to the fact that they take forever and if you order a drink how u know they don't feel your drink fully up they always lacking on sum read more

Apparently those crews can't even read the orders well. This is the second times, we got missing items. We decided not to order anything from this McDonald & Uber. read more

Horrible mcdonalds branch they serve more attitude menu a lot, they need to stop hiring high attitude problem, spent almost an hour just to grab a late dinner from work around 10pm then took me almost an hour to get it from the drive thru read more

I want to call out McDonald's at Crain Highway for a very poor customer service! We only ordered 3 same breakfast meals, with 2 coffee and 1 orange juice, and it took them almost 40 minutes to process and dispense the order. The staff who took the order entered erroneous items, debited more than what was ordered, and the checkout staff dispensed erroneous items multiple times. I was also asked to sign receipts multiple times right on the drive through. I have never seen such a highly disorganized team in a fastfood chain. I hope they consider IQ in hiring employees. If you are a reader who is too sensitive on this feedback, wait till you get your share of their stupidity. This McDonald's store deserves a 1 star rating read more

It's the closest one to my job, that's about all I can say positive about this one. 32 minutes in the drive thru.....

Wow! So bad. Not only did they not have ice cream even after we ordered and paid but then acted like we were a huge inconvenience for not wanting a stale cookie in its place. Took 10 minutes to get a refund and then had to ask for the cup for our drinks from the original order. Again, such an inconvenience to them. It was slammed but can only assume it because it is off the highway. Clearly no repeat visitors. I'm read more

Order ALWAYS wrong. Lids off coffee so food gets soaked. So often, if ordered though a service like Groupon, etc our only recourse is to call the service, request credit, where they put you through a wringer to get the credit then reorder, which by then everyone else has finished eating. 40% of the time food is missing. read more

Worst fish sandwich I've ever had. Fish patty must have been sitting there for hours. Disgusting.

Claims to be 24hr., definitely is NOT! This isn't the first time that I've had a late night craving (I'm preggo, don't judge me, lol) and the 1-2 staff workers will either not even bother to take your order; or in this instance, tell us that they aren't making any food. They always seem like they don't want to even be there, no matter the time of day. The morning shift SEEMS to be better, but it's still a hit or miss if they get your order right at all. Then, you'd think to try the Gallant Fox location, and they aren't that much too bright either. I really don't expect stellar service, just for them to do the basics of their job. read more

On any other average day I would rate this particular McD a 5. Never had a problem. However today I was extremely disappointed in my meal on a whole. Uswd the mobile app to order. Waites outside for 10 min. There were cars that came thru the drive yhru after we arrived and left with me still waiting. Finally I had my go inside and inquire- and pickes up the food. I ordered 2 of the new Deluxe Chicken sandwiches and a large fry. Drove home 20 min looking forward to savoring my sandwiches and frys and the sandwiches looked like they had been sitting there in the warmer for quiet some time. They were dark brown- indicating overcook and rubbery and very small. I was ao annoyed that not one but both sandwiches were stale-like. I have had these very sandwiches from this same establishment so I knew what I was expecting. That WAS NOT what I received. Had I really investigated my meal before leaving the oarking lot, I would have returned it and asked for another newly made sandwich. Lived worked at fast food and jnow there are timing limits in cooking and in how long the food should be kept after its cooked of the line...these two chicken breast should have been tossed out and fresh checked dropped for service. On a brighter note the Fry's were great as usual. I have called and left a message for the manager. I'll update with their response if any. Just simply hungrily annoyed!!! read more

McDonald's - Container of Deluxe Chicken sandwich - Fast Food Near Me - Bowie, Maryland

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This location is terrible! The people who work inside do not care about their customers or their jobs. They lie about being open or about thw ice cream machine. Ive been there before at 5 am and the man at the window was on a personal phone call he was ignoring everyone in line. Do not go to this location! read more

Extremely slow service in drive thru, horrible parking & drive thru access. No customer service! I wish I got off on a different exit and gone elsewhere for a quick breakfast. read more

If I could give a 0/5 I would. Rude staff member was yelling at people and cussing, burger was cold, and the bathroom was dirty. My cousin's smoothie also tasted like they heavily watered it down. Take my advice, skip this location. It's not worth it. read more

this is habitually the worst service McDonalds. 5 cars stacked up after paying we were routed to parking lot. first came the iced tea, 5 min later came 2 burgers and a fry. the cashier was downright rude read more

This McDonald's is probably the worst McDonald's in America..The staff is rude as hell!! First they will rush you through your order(because god forbid if you inconvenience them), then you pull up to the payment window and they act like they are miserable and hate their job, then you get your order and 90% of the time your order isn't correct/missing items and you better not ask them for sauce. Don't even bother with this disaster of a place! read more

A continued race to the bottom in food quality. And to add insult to injury they have significantly jacked up their prices. McDonalds french fries used to be their banner food item and what I got was old, stale and inedible. Boycott this place for your own sake. read more

They never bring out curbside pick up orders always end up going inside or drive through to get it.

Horrible customer service and cold food. They advertise is open for 24 hours but I stopped by there at 4:30 AM and she told me they were getting ready for breakfast and the clothes I won't be open until 6:30 AM. That again this is McDonald's what do you expect. read more

Just stopped in to use the bathroom on a road trip. No toilet paper or soap in the bathroom. Told an employee who looked confused. Yikes! Hope there's somewhere else the employees can wash their hands. read more

This location opens at different times. Very poorly managed and not very friendly! Will never go to ANY McDonald's again!!

So figuring it's Thursday at 9pm there should be any traffic right? The drive through was packed but I was committed to get my fix - TOOK 28 MINUTES total. I ordered a double quarter pounder and cheese. I received a single -cold- patty for a quarter pounder, and the frys were cold and old. Also ordered McNuggets for the wife, they too were lukewarm at best. So with the 9-12 cars in front of me, you had enough food pre-made for them, and me, so you have enough pre-made food for 12 orders? Burgers, frys, nuggets etc. because you can not say those 12 cars received the fresh hot food and I got the cold food, right? This is a McDonalds there shouldn't be that much of a difference location to location. This location needs some serious oversight/retraining; although the new business itself looks nice - that doesn't matter when food is cold and you can efficiently make it. read more

This location has poor customer service and urgently needs new management. The food is never fresh, and the wait feels like one you'd have to endure at a sit-down restaurant. In addition, after midnight, they only accept cash. This has happened to me five times in the five years I've lived in Bowie. read more

Me and my husband went there for a quick bite to eat and the manger was very rude to us I would not recommend this McDonald's.

Easily the worst McDonalds I've ever been to. There are so many things wrong with this place that it is I abundantly clear whoever owns this location doesn't care a lick about the condition or customer experience. I'll just run through my experience visiting this place since it was one disaster followed by another. I initially went to the drive through on a Friday around 4pm. I waited in the drive through line for 10 minutes with little or no motion in the line. I finally got fed up and went inside and that's when things got worse. I also noticed several other cars in line followed my lead because they got fed up with the wait as well. Inside the whole place was filthy. There was garbage everywhere and every single table had food, garbage or spilled items on them. I went to the counter to order and there was a drip coming down from the ceiling. It was so bad they put a cup on the counter to catch the water as it dripped down. When I got my fries they were cold, limp and soaked with grease. I then went to get ketchup at the condiment counter. As you probably guessed, it was a disgusting filthy mess as well. They were out of condiment cups, but it didn't matter because all 3 ketchup dispensers were empty. I just left the place to eat in my car I was so disgusted. Stay the hell away from this inefficient, disgusting hell hole. You have been warned! read more

Food is usually right and at least warm, drinks are usually not right. I would not recommend ordering drinks from here if you have blood sugar issues (personally I'm not diabetic, but I'm at risk, and excessive sugar does terrible things to me). I always ask for an UNsweet tea, see it confirmed on the screen as unsweet, and more often than not I get handed a sweet tea. As we all know, fast food sweet tea is basically sugar with a little water drizzled on top. I can't drink that. If I forget to check and make it home with the offending drink, it has to go down the sink. I can't tell the difference between diet sodas and regular so I don't try to order soda at all (for fear I'd get regular and not know it), they don't even have Coke Zero, and the one time I asked for water they couldn't figure out how to put it in the system, so it's tea or nothing. I have driven to other locations before just to avoid the drink-related incompetence at this one. I don't expect a lot from any McDonald's in the first place, just give me what I ordered and we'll be good. read more

Slow as a turtle. Fast food took an hour. My sprite tasted like uhhh very bad. Fries were burn. Workers were rude. Never going here again.

This has been my worst experience I've had. First the young kept attempting to give me fries with my 6-piece tender meal. After receiving the meal, I still got fries. Once I turned in the fries I got my side salad but, the ranch dressings packet was open. Why it have to come with a large drink? Also, the tenders were not fully cooked. I This is not the first time I've be disappointed. I decided ed it would be the last time I will visit this or any McDonalld's. read more

Every time I go to this particular McDonald's, I feel pretty dumb that I've given them yet another chance. Usually there's a long wait and today,true to form,I waited about 10 to 15 minutes in the parking lot for them to bring me hotcakes and a cookie. Seems like McDonald's in the Bowie area struggle with customer service and efficiency. Corporate is going to have to do something about this. Meanwhile Chick-fil-A is supreme. read more

SLOWEST Mcdonalds ever! At times we would sit for about 10 minutes. Took us forever to order. Plenty of parking spaces too so I can only assume they are understaffed or mismanaged. After the long wait I get this drink which is supposed to be the iced chocolate turtle. How? There's no chocolate! Then when I pointed it out to the server, he asked if I wanted whipped cream. I mean, WTH? What about the chocolate?!! I just left. read more

McDonald's - How is this a chocolate turtle macchiato? - Fast Food Near Me - Bowie, Maryland

If I should die before I wake.....this is what I found in my soda today. I am already allergic to nickel metal. read more

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