I got this app just to highlight how terrible this location is none of the employees care about their job enough to listen and execute a good order I've gone here over 50 times and not one time have I received the right thing or the quality that other locations offer with ease avoid this location it needs to be shut down and all these workers are terrible at their job read more

Last month, I shopped at TJ Maxx and Five Below. After exercising my credit card, I needed a drink. Although I could have driven over to a Caribou Coffee across the street from Southtown Center, I saw this McDonald's. I remembered that I had expiring points that I needed to use. I pulled out my McDonald's app to order a drink. There was a deal where I could order any fountain drink or iced coffee for $1. Perfect! I ordered the following items: - Medium Diet Coke - Apple slices Sadly, I didn't get to use any of my points. However, I was thrilled to get a deal. After placing my order in my car, in front of Five Below, I drove over to this restaurants to use the drive-thru. I had a polite, friendly woman at the order area. I stated my order code and then proceeded to the pickup window. Service was extremely quick. The woman handed me my drink and bag. I barely had time to wish her a great evening before she disappeared. My Diet Coke hit the spot. I needed it. It was cold and satisfying. Apple slices are different stateside at McD's. I maybe got three slices in a tiny package. The skin was completely removed. I am used to having some fibre. Nope, I had naked apple slices instead. So weird. The slices were yummy. I needed to get more packages of them to satisfy my fruit cravings. I wanted more. Maybe four packages would have done the trick for a light snack. This McD's is great. I learned a lot about apple slices! I'd drop by again when I'm in the area and want to explore more items on the menu. (433) read more

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Just don't stop if you are in a rush, they are extremely slow, even when not that busy.

My wife and I stopped by this McDonald's sometime last week to pick up a happy meal for our grand daughter who is a huge Disney fan. McDonald's currently has a collaboration with Disney for their 100 years anniversary. The food from McDonald's is rarely ever consistent. Some days it's great, other days, it's mediocre. We come here occasionally for their breakfast menu items. The service here hasn't been the best, but I don't expect much from fast food chains. Almost everyone here seems like they don't want to be here. I sense the hostility from time to time. The ambiance here could be chaotic at times. It really depends on the time and day you visit. read more

McDonald's - Disney 100 year's anniversary kids meal. - Fast Food Near Me - Bloomington, Minnesota

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Terrible customer service! First my son had to come back for his free happy meal he was supposed to get from his Rewards. Then, then had me waiting over ten minutes for a fresh McChicken that should have only taken four minutes tops! read more

Took FOREVER to get my fries and burger. There was no customers here and i still waited 25min. There was workers sitting in the lobby on their phones. If i could give this place a 0 star I would. read more

Placed a DoorDash order and the worse food ever. No one checked on quality nuggets fries and burgers were cold .fries barely warm and the customer service suckedddd.it doesn't matter if it's morning noon or nighttime. read more

Was super hungry, got a deluxe quarter pounder with cheese, my friend said it looked disgusting when I took it out of the box, all I could taste was the sauce, which consisted of ketchup, mayo and mustard, I couldn't even taste the lettuce, meat or the bun. If you want to go here, just be aware that your food might not be prepared properly. read more

We loved that they were open 24/7 so we stopped on our way to the airport at 5 am. It's an easy off/on location at exit 6A. My son got the Big Breakfast and I got the sausage egg McMuffin. Typical McDonalds food that came to us hot. Interesting customer service we never received before. My son could not make up his mind on his drink choice. It took him maybe 10 seconds to figure out what he wanted and while he was deciding, the employee stated "I am waiting". We chuckled cause it was both rude and funny. read more

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I went to this location at night on 12/5/2020. I had worked a 12 hr shift at my job and had been craving hot cakes from McDonald's all day. I got to the drive thru and and after asking the worker, found out that all-day-breakfast isn't a thing anymore and got really bummed out. However, the worker pulled some strings for me and I got to order hot cakes. That really made my day and I'm extremely thankful to that worker. That gentlemen gets 5/5 stars. I hope he didn't get in trouble since the manager was waiting at the window when I got there, but that was genuinely the best customer service I've had at any McDonald's. Thank you so much!!! read more

Pretty slow service whenever I go on the weekend evenings. During the week the service is better. Perhaps they have to just change up some staff members. read more

They never made me a cold burger. The res is clean and well organized. Quality improved over the time, staffs are very friendly!! read more

McDonald's - the inside of a restaurant - Fast Food Near Me - Bloomington, Minnesota

Terrible customer service. Will never go back. Can't refund money over the phone for food not received. The food that we did get wasn't made right and shoved in a bag sideways. I'm in the food business and would never treat a customer the way they did. Made me drive back and wouldn't refund still. Was made to feel like I was out for free food, when I just wanted what I ordered ( and that's what he said was come in and get refund or the order again ) read more

Look at the other reviews- they speak for themselves...if you think Arby's is fine dining, then this place is definitely for you! You get what ya paid for read more

Follow these rules to make sure you have a good experience at the Southtown McDonald's: 1) Never order anything after 10pm. 2) Always check your order no matter what. In all seriousness, this McDonald's seems to have fairly incompetent staff. read more

McDonald's - Fast Food Near Me - Bloomington, Minnesota

Every time we go in the crew is always rude thru the drive thru. We have heard the manager in the background cussing at the crew, cussing at the customers, yelling at one of the girls because she gave out sauces with orders when asked. Manager got mad because "they're supposed to charge" read more

They were slow as hell. We were there for 25 minutes for a pretty simple order. The employees seemed to not give a crap and seemed to be goofing off. If I was their manager I would not tolerate that. I suggest you go to the Richfield one, it's alot better. Anyways don't waste your time. But going to give credit to the only worker who seemed to care about his job that gave us our food. Good job to that dude. read more

Don't go here. Used to stop every morning on way to work. Lately every time I stop they 'cannot take credit cards only cash'. How hard is it to get your system fixed. This has been going on for months. Also, how hard would it be to put a sign up instead of having to wait for you to tell us? read more

I was walking from the nearby hotel and the lady was nice enough to take my order even though they were just about to close the lobby. I really appreciate. Thank you Wanita!!! read more

Somehow the burgers here are better than the burgers at all other McDonald's locations I've been to. At first I thought I was imagining this, so I conducted an experiment where I went to multiple McDonald's locations in one night and ordered the same burger at each one. This location is truly the best. I don't know why, but they're just better. The burgers don't have the overly salty, grill-has-never-been-cleaned taste like other McDonald's burgers do. In a blind taste test I might mistake these for higher-end burgers. I was so thrilled and amazed that I had to write a Yelp review about it. Thank you and keep up the good burger service! read more

This location is trash shouldn't be open 24 hours order 10 piece nuggets got 8 of them. Fries trash nuggets trash. There was only one car ahead of me. read more

Poor service, the children they have hired here rather talk then work. The older people here constantly get my order wrong and give me attitude. I rather drive to another McDonald's then this one. read more

This specific McDonald's has extremely long, drive-thru times, and have gotten my orders wrong a lot. However, since I do work at SouthTown, I am stuck eating here when I forget my lunch and don't want to go crazy on how much I spend on food. I wish they would improve, but for now, I just see them as what they're known for, convenience. read more

**DO NOT go to this location after 10 pm** One more time, do not go after 10 pm. You will receive word from the staff that the "Credit Card" machines are down and you must pay with cash....mysteriously this happens every night after 10 pm. If you do happen to have cash and fork it over for some "food" (if you can call McDonald's orders that at all) expect for the workers to begrudgingly work on making it for the next 15+ minutes while you wait with no one else in the store. Absolutely a joke....and not a funny one. This location needs to clear house with their overnight staff. read more

I rarely leave reviews but this McDonalds is absolutely horrible. I have been going to McDonald's for the past couple decades, mainly for that delicious Coke. I just moved close to this location and every Coke I've gotten from this place tastes weird and the burgers are always a bit cold or off. Seriously, management needs to be changed here. Will not be going back to this location when there is a Chick-Fil-A across the street - quality service there. read more

Messed up my burger twice, after very clear and simple instruction, not sure what's so hard about that

Slow slow slow my gosh I get 30 mint for break and end up spending 20 waiting for food

I always get great service at the New Brighton one. I was shocked to experience this one. It's like a different company or something. They told me the were only accepting cash, because that makes sense in the era of Apple Pay. Then I asked for two #4s. He asked me "what's a #4?" So I told him. He's the one who works there. Anyways, then I get to the window and he asks me if I wanted two #4s because he wasn't listening the first time. So then I sat. I sat long enough to figure out where the screen showing how long I'd been waiting was. I got my food at the 8:30 point. He said he'd forgotten about me and I believe him. read more

WORST service ever! This branch deserve a zero star for their service and professionalism! We ordered just one cheese burger without onion and pickles and it took them 45 mins to make it. We kept on following up and it seems they don't care about their service!!! When the crew gave the order, they did not even bother to apologize for their poor service. Will never come back to this branch ever! Hope some McDonalds branches are not like them! read more

This is a joke. 15 minutes in the store and then cancelled my order as employees walked around clueless and asked for the money back in cash because this mcdonalds cannot be trusted. Understaffed and no effort by a single employee. No apology was given for a long wait. If I would have waited my food would have been cold. read more

In line at the drive thru right now. There were 4 cars in front of me. It's been 20 minutes and I haven't even made it around the building. It's 10:30pm. The wait shouldn't be this long! The other time I came here I pulled up to the 1st order speaker and couldn't get service so I pulled up to the second one and they went ahead and took the person's order behind me skipping me altogether. read more

This isn't a good McDonald's. I suggest you to go to another one. The employees weren't very welcoming. Bad customer service, and the employees seem to not care and the cookies I got tasted very old and were hard. I always buy McDonald's cookies but these were the worst. They didn't follow through with my order correctly and it took a really long time. I think they need to get retrained to carry out customer service. Out of 5 I give it a 1.5. It really ruins my mood today. read more

Very rude service, I ask them if they can do a phone pick up order because I wanted to pay cash, they gave to the phone to a manager and they said no only mobile order and hang up. read more

Terrible food and service. Not loving it at all staff was not put together also had to wait almost 15 -20 minuets because the car ahead of me ordered $60 dollars worth of trash from this place and the cashier never informed me of this until I paid my money then she instructed me to pull ahead and wait for my fast food I want to give them the most dirty looking zero for a rating but they don't give us that option. Anyway probably jus better off cooking read more

Morning crew is wonderful and fast. Friendly for early mornings. Never ate there in afternoon or evening though. Heard that was way worse.

DO NOT EAT HERE!!! Worst fucking service ever! They were complaining as I was ordering and still got my fucking order wrong! How hard is it to skip the fucking onions?! How hard is it to put 2 sweet n sour sauces in the bag?! Obviously it was very difficult for the staff. read more

Just paid for 6 chicken tenders and signature sauce. Got 4 tenders and ranch dressing. Very disappointed.

We are a family of four who has a fairly easy order...but no other McD's can match this McD's accuracy! This site has NEVER screwed up our order. Never. Ever. We call this "our McDonald's" because it is our favorite for hot & salty fries and dependable drive-thru accuracy. Kudos!! read more

I normally hate fast food but this store has some very friendly people. One guy even introduced himself to me before taking my order at the drive thru. read more

DON"T GO HERE UNLESS YOU ARE LOOKING TO BE COMPELTELY DISRESPECTED!! This visit one of the most frustrating and infuriating visits I have made to any business!!! First of let me say that I go to McDonalds for the convenience and for the service that it provides and promises to provide. I went to your South town Mc Donnald location in Minneapolis to get a meal for me and my son after we got out of the movies. Right away I could tell there was something wrong because the lines at the drive through were considerably long. We pull through the drive through and an annoyed representative literary screams "What do you want?" We tell him we want # 14 on the menu (meal combo, root bear with ice), chicken bites , checkup, bbq souse and a large fries with ketchup. As we were pulling he yells no credit card or check just cash. I told him it was okay with us. We pull up to window # 2 and he proceeds to give us the food and repeats our order. We stop him because he says no ice on the root bear and we tell him "no, no with ice" He rolls his eyes shoves the bag over to my window and takes my $20 bill and disappears. He comes back and he says "What?" I tell him I am still waiting for the change. He again rolls his eyes and goes to give me my change and literarily sighs as if to tell me get out of here. Mind you this whole thing took at least 10-15 minutes. We pull out from the window and my son checks to see if we have everything and sure enough they have forgotten to put the fries, checkup and barbeque sauce. We circle around again and go on the intercom to tell them they have forgotten some items. This was another guy who again yells at me " DON'T LIE TO ME because I put the fries there myself." I told him I have better things to do with my time than to lie about fries and certainly not worth my time to deal with their attitude where this is a place of business. I told him to look at the bag for himself. We pull to the window and the original guy admits to me that they made a mistake to think that the fries were part of the meal combo and not a separate order. He tells me he needs $2.30 from me. I tell him I have no problem paying but will not accept such disrespect and people accusing me of lying. I told him I would like to speak to the person on the intercom that told me I was lying because this is clearly unacceptable. He goes to get him and another guy comes to me asking me what the problem is. I explain and he proceeds to tell me he can't tell me who the person on the intercom is and if I don't move he will call the cops. I told him go right ahead! He then yells to everyone "someone call 911, call 911" The first guy tries to explain to him that it was his mistake and they leave me at the window waiting for another 5 minis while they are in the back arguing. I finally felt bad for the cars behind me and decided to leave and call the store manager where there was no answer. This is seriously acceptable. I go to McDonalds to get a meal not to face a hostile environment where I am called a liar accused for someone else's mistake and then completely disrespected!!! I know McDonald's is a franchise but this experience completely ruined every McDonald's for me. IT WILL BE A LONG TIME BEFORE I RETURN TO ANY Mc Donald's!! I will be sure to share this experience with everyone I know and also post it online. read more