As I went through the drive-through placed my order around 12:15 pm 4/28/2020, paid for my order last stop was to pick up my order the girl making the drinks and handy out the order was wearing her mask under her chin her nose and mouth were exposed. When she went to hand me my bag she bent her head down to look inside the bag to make sure the order was correct without a mask. I had my mother in the car this was her lunch we just left MD Anderson cancer center. I like to support the local business but at what cost. I will not be returning again. Management needs to be checking their staff that they are following the COVID 19 rules. read more

I can't say enough about this. It looked like someone dropped it on the ground and then put it back on the burger. The surface of the cheese looked like a nonslip floor surface. read more

McDonald's - A bacon Cheese Burger. - Burgers Near Me - Blackwood, New Jersey

Idiots don't give straws for drinks. How lazy can you be common sense. I'm from out of town ordered food from here after a night out and no straws for the drinks. Really I'm in a hotel. If you provide drinks you provide straws it's common sense. read more

I made the mistake of going inside and ordering at the kiosk. Waited over half an hour for them to get my order wrong. All the while being eye-bawled by staff as though I came to rob the place. When I finally approached the counter to say something I ended up having to repeat my entire order and they still got it wrong. For some reason they were unable to honor my points from the app. The girl typed in the code once and then just stared at me like I was wasting her time. I would seriously recommend going anywhere but here. These are grown people trying their best and its laughable. read more

Earlier this week my husband stopped to get McDonald's. I ordered a Big Mac meal. We received 3 buns in a container; I had to laugh out of frustration. I am unsure how something like this happens. Disappointed. read more

McDonald's - Missing hamburger - Burgers Near Me - Blackwood, New Jersey

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VERY good I love to get chicken nuggets and cheese burger here with a coke a colea and love me some sweet and sour sauce VERY VERY YUMMY I like it when my mommy takes me here for dinner once a while 5 STAR REVIEW VERY VERY yummy read more

This is splurging for me - I don't eat junk food. I had a delicious Egg Muffin - it had been years. Our whole big breakfast was only $14. Good service & the restaurant itself seemed clean. I forgot to ask if I could buy an Avengers without purchasing a Happy Meal. read more

McDonald's - Burgers Near Me - Blackwood, New Jersey

Boy, when they screw up an order, they screw it up well. I ordered two fish sandwich meals and two cheese burger meals. Also a McFlurry. They gave me one fish sandwich, four cheeseburgers, and no McFlurry. By the time I got back to work and noticed, it was not worth the time and effort to go back to complain. I don't think I will ever give this McDonalds my business again. read more

By far the worst McDonald's that I ever experienced customer service is extremely happy but they take their best time making such simple foods this place need to be shut down! worse people ever! it's like a revolving door!!! hated this place zero stars!!!!! Beware of this establishment!!!! there's other McDonald's! read more

So on this day I go to McDonald's and I do the mobile order so maybe things will be easier. So I get my order and I'm missing a double quarter pounder with cheese. The order was a double quarter pounder meal and a double quarter pounder with cheese and a milkshake so they have me wait and then they come out and say it'll be out in a minute then she comes back out and says they said you already got it I said I showed you the bag there's only one sandwich in there and then she goes back in for a few more minutes comes out and says they want you to come inside well since everything I already got it was getting cold this point I just left read more

Went in at 10:25 to order a few breakfast sandwiches, frappe and a smoothie and hash brown. Paid at 10:29. We heard someone in back yell they needed 14 hot cakes. Ok. We stood there until 10:45 waiting with 6 other guests all waiting for our food. Still nothing! They were ONLY waiting on the drive thru !! Are you kidding me? How do you ignore the customers inside the store and only wait on the drive thru?? Several of us asked for refunds. Bc they still had no clue how much longer it was going to be. I know our drinks weren't even made yet. Horrible service!! We were in there almost 25 mins before we walked out the door read more

I've been to many states in the US. This is by far the worst McDonald's experience I've ever had. It is a circus inside of this store. The managers are bad. The food is bad. After multiple experiences, I have nothing good to say about this place. Do yourself a favor and go to any other McDonald's. Do not recommend. read more

The past 3 times I've been to this location I've waited 20+ minutes for my "fast" food. When the drive thru line was long I decided to go inside, stood there for 15 minutes with 5 other people waiting in front of me and no one on the register to take orders. We left and decided to try the drive thru and proceeded to wait another 20 minutes for our food. The food was awful by the way, it was cold and the new crispy chicken sandwich felt like I was biting into a piece of rubber. The location on White Horse Pike is better!! This place needs new management or something. read more

If you want to wait in a drive thru for 20-30 mins (not matter the time of day) then go here. I stop at this McDonald's from time to time because it's on my way home from a family members. But let me tell you whoever owns this place definitely has other priorities and is letting this place go to shit. Idk how hard it is to get a McDouble correct if I wanted cheese burgers I would have ordered them. This is the first time they've messed this is just the last time. I don't even like Taco Bell and I would rather eat there than go here ever again. Getit together McDonald's read more

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Cold food, 30 minutes with almost no traffic, and they gave me the wrong drink. I know times are tough but its really a bummer when literally everything is wrong. This is not the first time I've had a bad experience with this McDonalds. If you're having a bad day do not come here. read more

I waited for 25 mins for them to give me my food it was all cold and soggy I was the only person inside...this is crazy this was my first time at this one and if I say it will be my last read more

We go to this location whenever we are doing McDonald's(Blackwood Clementon Rd Gloucester Twp). I have to admit that in the past the service was less than desirable. HOWEVER in recent months out had actually become quite organized with much more pleasant personalities. I called today (5th McDonald's I called) looking for the Hot Wheels holiday train. I spoke to Ben. He spent several minuets in search of said train. It was 1pm. Very busy time at this location. Ben informed me that they did not have it. Bummer. I received a phone call about 20 mins later from the manager. He called to let me know that they had found 1 and out it aside in the mgrs office for me. Now this may not seem like a big deal to you but to my 4 year old son, it means the world. Thank you guys for helping my son complete his very 1st collection. Also the good here is quite good. Always hot & fresh. read more

I was at the drive thru today and we ordered a nugget meal, medium drink and fries. We were told that we did not pay for the drink. I asked for my receipt and was printed a receipt that was not legible. I asked to speak to a manager and a young man with a blue shirt came to the window and he said that all the receipts were like this. At this point I think they are stealing money because the receipt was duplicate receipt. He refused to give me his name and told me he was the only manager. When I told him I wanted his store number to call corporate suddenly a manger appeared. She said she can "hand write me the numbers"? She then told me to pull up so she can help her other customers. I told her that she is not done helping us so how can she start helping someone else? She then told us to move or she will call the police? I am not sure why she felt the need to call the police ? Maybe because we are black. I went in the store to get my receipt and she refused to come over. I could not believe that 2 "managers" thought it was a good idea to call the police because we wanted our receipt. I am disgusted and shocked with the racial tensions that are happening in 2023 that she will feel the need to call the police yet they both refused to give me their names. I believe they are stealing. I could not believe that with other AMAZING competitors in the area the lack of customer service they are displaying. She needs to be fired as she is a liability to your Company. read more

Drove through the drive through last night at 3am, they said they were only accepting cash and to order at the second window. I waited 20 minutes, with three cars in front of me, i am assuming they took their order then made it, then moved on to the next customer. By the time i got to the window, the hispanic girl had her back to me then after a minute asked how she could help me. i ordered a number one and she told me they were only serving breakfast. i was pissed they didn't tell me that when i was at the menu board, where you normally order and not at the second window which took me 20 minutes to get too. This place sucks. read more

This is ridiculous. 1.5 stars (as of this review)?! This is a five star McDonald's. I mean, it's McDonald's, so common sense and context need to come into play. This isn't a five star experience, but it certainly is a five star McDonald's. The people here are friendly, the food is always hot, the wait is never long. I mean, like, what else can you ask for from a McDonald's? The crowd I usually see at a McDonald's wouldn't look out of place shuffling through the DVD discount bin at a Walmart, so the fact that I'm greeted with a smile by employees who have probably spent the day dealing with hordes of angry customers coping with meth withdrawal is really all I ask for. Good work, friends! read more

I waited 30 mins in a line for unsalted fries (2nd time in a row), a thrown together cheese burger which was suppose to be PLAIN and a large COKE which someone clearly started to fill with Dr. Pepper and used the same cup because it tastes like an awful combination of the two. Bum ass workers made me wait in the store for BBQ sauce afterwards too. Give me a break. You all need new jobs. Wish this actually made a difference on your performances. If any of you guys worked for me, you'd be fired. read more

They gave me the wrong meal, how on earth could they confuse a wrap with a big tasty ?? This was a delivery to my home and it also took 40-50 minutes to come. read more

God Awful, Lines insanely long, Fries Icecold, along with burgers and food is absolutely never fresh. They screwed up so badly on another ladyd order, they yelled drive back around even tho they forgot her stuff, so she pulled up next to my car at the drive thru window as they were waiting finally on me with my food, but I had to stop what I was doing and so did they , as my food sat there for 23 minutes ice cold as they helped her- on FOOT/ Really unprofessional and this place needs improvement everywhere.. SAD!!! That's the only thing I can give this place in 1 word BAD OR SAD! And its always like that!!! read more

Worst McDonalds restaurant in the United States. Employees beyond rude. Manager equally as rude. They should put a sign on their placard YOUR BUSINESS IS NOT WELCOME HERE. read more

McDonalds of Magnolia. Had an issue with the late night service over the summer which was based on a lack of communication and misunderstanding. Certain items I would ask for and request overnight in the drive thru and would constantly be told more than once..."Sorry, thats not available." The primary item would be soft baked cookies. The late night drive thru has to improve at this location because it is very disheartening to not get what you are anticipating purchasing from the menu no matter how late it is or how long i have to wait for it. read more

My first time here was back in 2011. I come here often since I don't live too far from here. Service is usually ok, no complaints and parking is not difficult to find. I think the last time I bought breakfast here was 7/21/12 but I could be wrong. read more

Usually I get amazing snack wraps. But tonight I was served a ranch crispy chicken wrap but the ranch was bad. Good thing I have a sense of smell. 2/10 very disappointed after a long day of serving waterice. read more

I absolutely hate that this McDonalds is the closest to me. Always always always an issue, ridiculous waits in drive thru and almost every time without failure there is a incorrect order once we get home. 3 egg Mc Muffins all without meat. Who is managing this place? They need a clean up of management ASAP! read more

It's McDonald's. You get what you expect. Mostly edible food cooked hours ago and kept in a warmer. The "benchmark" for fast food.

Awful. If there is an example of poor service, this establishment would be perfect. They fail at any attempt to be friendly and do not know how to count nuggets. Is it too much to ask to provide straw and napkins when ordering a meal? read more

Terrible customer service! Food is always cold and not fresh! Line is always long, employees are rude! Needs better management!

Stay away. Waited for 10 minutes to place my order, only one guy behind counter doing other things, but not helping me. Thank god the Taco Bell next door did feel like helping me quickly and efficiently. read more

Food is good. The hamburgers are good, sometimes the French Fries are warm to room temp. they don't stay hot for long, like other fast food places. The dollar menu is very good. Ice cream is only in 1 flavor vanilla. It's always crowded which is a good thing. The drive thru is always busy. Bathrooms are ok. only 2 stalls. Wifi free read more

Worst service ever! It look over 30 minutes for me to get my order! No one seemed to care or wanted to be there. I talked to the manager and got nothing for my trouble with that. McDonald's University needs to rethink how they train managers because this one obviously didn't care whatsoever. Didn't even bother apologizing for the wait or anything. I ended up getting a refund and go to the Taco Bell because at least they were nicer and actually care for customers! Never going to this place again it was dirty and just all around a nasty place to be. Seems to me they hired the employees right off the streets instead of actually trying to find decent ones. They seemed like they were on drugs, high or coming off a high. Some business they got going on here! read more

One of the worst McDonald's I have ever been to. Rude customer service. Dirty drink station, tables. Flies in dining area.

I worked there back in 2007 and two of the workers spit on a customer's hash brown and then put the hash brown back into the deep fryer so the spit would go un-noticed because her kept calling them the N word every morning that he came through the drive through, and now the entire deep fryer was contaminated and they just kept cooking fries in there and serving the public...I reported this to the manager, she brushed it off and I quit that day!! read more