Whoever the night manager that is on tonight is rude and unhelpful. Gave me half my order and refused to give me the food I ordered. 5/23/2026 7:30 pm read more

i got a soda yesterday for 1.49, today it's 1.92! extreme price gouging! completely unfair and unreasonable prices! i won't be back! read more

I ordered something someone else took my order and I asked for another one and threatened to call the cops on me

Absolutely horrible staff there. Was harrased after we came back because they forgot something in our meal. I wish there was a zero star option. read more

So I went to McDonald's recently and it was quite a disappointing experience. The drive-thru was blocked by rowdy kids, making it difficult to place an order and causing a lot of chaos. It was frustrating and definitely not what I expected from a fast food restaurant. I hope McDonald's takes measures to manage these situations better in the future. read more

Waited 15 minutes for a egg mcmuff and coffee and was going to report some negativity but when the lady came with my food she was cute and they threw in hashbrowns read more

Terrible service. Walked here, felt a need to a McDonalds fix. They don't take orders at the counter... only through the self serve kiosk. But they didn't tell me until I waited 5 minutes at the counter. Then The self service kiosk was broken. Just grey text strings on a white background. Then... it would take 5 taps to recognize anything I enter. I gave up and left. The poor man entering as I left was grinning, amused at my frustration... then he went and stood at the counter... I walked next door to the grocery store... so maybe I should be thanking McDonalds for frustrating me into something more healthy. read more

This place had the air conditioner on full cold in upper 40 degree rainy damp weather in mid March and did not turn it down the whole time i was in the dining area. I had my portable thermometer on me and placed it on the table for awile and it read 58 degrees other customers where complaining when asked too. read more

See all

mice running around rampid and people that don't speak english. just not a great time overall

Dining closed really early. I mean it's 10:15. Drive thru was quick cuz there was no one else. Food was average. read more

McDonald's - Really good time with my girlfriend tho - Fast Food Near Me - Beverly, Massachusetts

I just bit into my burger and there was half a plastic glove in it, which I had to spit out. I called just to ask them to refund my card, and nobody answered and the voicemail was full. I hate to leave a review like this but not sure how else to communicate what happened. If they just gave me cheese when I asked for no cheese (which did also happen) I wouldn't be wasting my time, but chewing on a plastic glove is a whole different ballgame. read more

would not recommend. the view of the water here is nice but the food is extremely subpar and so is the service. rude staff and poor quality product. read more

This was a review from 5/18/2018 I mistakenly posted under the Enon ST Mc Donalds. Moving it here. What an awful experience. I entered my order at the kiosk. The order looked correct in the bag. But my Filet o Fish didn't have any of the added toppings the the Garlic White Cheddar Burger with an extra patty turned out to be a chicken sandwich. To top it off the experience was unpleasant. There was an employee or customer there - it was hard to tell. She seemed to be an employee the way she moved behind the counter and barked at others but she didn't have a name tag and dressed inappropriately. She was a morbidly obese woman in her 40's wearing a yellow halter top and black yoga pants with naked fat bubbling out everywhere. She had braces and red hair (dyed). She spoke mostly Spanish. Once her food order was up she headed into the ladies room... with the food. Her behavior and mannerisms were incredibly disgusting. read more

The drive thru gentleman is so nice. The drive up to get your food not so. I only go if in a rush but check your food !!! This time got spoiled apples and stale bun. They should check prior to giving to a customer. read more

McDonald's - a hot dog wrapped in plastic wrap - Fast Food Near Me - Beverly, Massachusetts

Jonesing for some McD today...went to drive through ordered a large fries Big Mac And a quarter pounder with cheese..... $16.....got home it was 2 regular cheeseburgers and a large fry.....always check the bag!!!! They suck I was pissed had to talk my self out if going back but who cares really? read more

I'm giving this place 1 star for that one time they got my order right.

I went to the drive thru for my lunch. Ordered chicken nuggets and fries. Drove back to work without checking the order. I got only half my order. Thank goodness is was the chicken, But I don't understand how anyone can screw up a two item order. It's not a difficult job. Always check your bag before you drive away from the window. read more

This Macdonald doesn't like giving out hot food and when you say something they give you dirty looks here is a idea give the customer hot food do your job right read more

Nothing - and I mean nothing - cures a nasty hangover like a biggg cup of blue fountain powerade over ice. Experiencing the described hangover, I tempted fate and went to McDonalds with some friends to get the cup of blue remedy. The place wasn't crowded inside, but we still waited a good 5 minutes (ya ya, this is FAST food people!) before we got to the counter because the guy operating the register was having some serious communication issues with the man trying to order. Finally we get to the counter, we place our order and ALAS! They have no powerade (!?!?) When did this happen? Disappointed but also hungry, I ordered a snack wrap, a 20 piece nugget (to SHARE.. don't you look at me like that..). My friend ordered a large fry to share with me as well. The man who had ordered in front of us had now been here for maybe 15 minutes? He kept getting one item at a time of his order and the guy clearly forgot SO many items the man had to keep reminding him! Finally the guy puts a 20 piece nugget and a large fry on the counter, I reach my hand in for a few fries.. turns out its this other guy's order!! Woops.. at that point what was I gunna do, put the fries back? I ate em.. said sorry.. oh well.. The employee never indicated whose order it was. Not great, or even good, or even acceptable service coming out of this place. The food was average - nothing was "hot", everything was between warm and hot. If you're having a hankering for Micky D's - seek other golden arches. read more

I frequent 3 or 4 McDonalds in the area. Without a doubt, this one leaves a lot to be desired. Not all but most of the help is poorly lacking in customer service skills. If you go inside, be prepared to wait a while for a simple cup of coffee, even when you are the only person there. I have sat at the drive thru at times, for 2/3 minutes with nobody else in line before somebody will ask if they can help you. Some (not all) of the employees give you the feeling that you are bothering them. The only reason I still go here at all is because it is close to work. The young man who works the first window taking your money, is fine (eye contact, good attitude) most of the rest...not so much. read more

Excellent survive. Very friendly staff. Gave me free stickers :) the best McDonalds I've been to in a long time. Food was well made

Wow! If I could give a negative no I would. I live in downtown and Beverly and honestly I would drive out of my way different locations in the future. Be healthier changes like the New England weather and not for the better. Teryan use the order by myself here to make a simple purchase 2 drinks, 2 ice cream cones and 2 egg McMuffins. My order was completed and paid for at 10:41. The cashier for some reason made my ice cream cones at 10:44 and let them sit and melt on the counter until finally giving them 1/2 melted to us at 10:48! Bad enough right? No we finally got our 2 egg McMuffins at 10:53. When we commented to the cashier and manager on how long it took (more than once) we got excuses like " takes time for eggs to cook" well I can make hard boiled eggs in 8 min so that went out the window. Manager or lack there of observed my ice cream sitting on the counter melting, time I waited for 2 sandwiches and did nothing to correct the problems nor apologize. Instead he and the cashier found it funny that we were upset with the poor service and length of time it took. They laughed as we were leaving and my husband said what do you find funny?Terrible, unprofessional lack of customer service and lack of management. Who ever owns this franchise needs to clean house and find English speaking help who knows how to train and manage inadequate help or get help who actually has common sense and knows how to treat customers! read more

Food is always always always cold. Worst mcDs ever. And I'm pretty sure I got fries one time that were sprinkled with sugar, not salt.

This is BY FAR the WORST McDonalds I have ever been to. I went through the drive through at 3 pm for a late lunch and waited for over 15 minutes. When i finally got my order it was wrong. I ordered without mustard and onions as I am allergic.... I specifically asked that my food was correct when they handed it to me. They double checked the order and assured me it was correct. I open my food and one of the sandwiches was correct but the other was not and still had mustard and onions. Had I not been overly catious it could have been very bad! They need to train their workers on how serious food allergies are and give the correct food when people order it! I will now drive out of my way to another store to avoid this place!! read more

Someone dear to me lost their car keys here the other night. As a parent, I went into the store the next morning and asked three people if the establishment had a lost and found. The counter person flat out said No, but I suspect she had no idea what I was asking. The second person who looked like a manager looked at me with a blank stare, totally clueless. The third guy I spoke to said there was a lost and found and looked for me. Even though I know it's not the staffs fault for the missing keys, I found their customer service was not great. Just because I did not ask for food, does not mean I didn't need help. read more

Cold wilted greasy fries? Ask for a fresh box, got hot bitter wilted fries. The manager it must be asleep. Mac D's is usually a safe bet for dependable quality not so here. read more

We eat here often. The service people are friendly. Many older people with coffee meet here. They removed the playground recently and have picnic tables and astro turf now within the outside fenced area. The drive thru is fast enough. You have to ask for bbq sauce behind counter, ketchup only at condiment counter. The bathrooms are clean enough. The bathroom is sometimes locked, then you ask for the key. My teenager says she had a hairpiece cooked into a chicken nugget. I have not had any food related issues and find this McD the same as most, certainly not better nor worse. They have specialty items such as pumpkin pie in the fall. This is not a shortened menu, it has meals etc.. The decor is updated, probably renovated chairs/colors within the last five years or so. read more

Your typical McDonalds but prices are jacked up a little, average cleanliness and do not provide 24 hour service. The upside is that they have some exclusive promotions such as free coffee on Mondays with any purchase. Not a terrible McDonalds and it gets the job done when you're in the mood for a cheap meal after a long day of drinking. read more

When you are really hungry, you tend to make bad decisions. This is what happened the day I came here. I came in to this location, and it is clean. I walked up to the counter and the cashier was on her cell phone. I had to wait a few long minutes for her to finish her conversation and get off the phone with "Papi", I doubt it was David Ortiz. So, I was starved at this point I ordered my meal. I ended up waiting 10+ minutes for my food. I was the only one in line. I figured that because it took so long it would be hot and fresh. I was wrong. The fries were cold, like they were made the day before. My burger was, well pretty much the same. After all was said and done, I ended up getting the typical McDonald's Heartburn. Never again. read more

My friend and I meet for breakfast here often..today we had the pleasure of meeting Michelle...what a nice person and wonderful worker...you are lucky to have her. She gave us excellent service and never stopped working ..helping folks moping cleaning organizing.She is the kind of employee every McDonald's should hire. we hope she is well compensated. ...we will happily return. read more

Fast food that takes a minimum of 10 minutes, they charge you .20 for one packet of sauce and in the end you inevitably get the wrong order - DON'T GO TO THIS McDONALD'S read more

If you want to spend 15 - 20 minutes in the drive thru line (after 9am) this place will be a consistent heaven; otherwise it sucks so bad

Went in for the late breakfast menu around noon, so I knew they would be busy. Two families were using the kiosk (which I ordinarily use when it's free). Looked like the children were having fun with the touchscreen. I knew they would be awhile and the counter was helping a woman already, so feeling a little relieved, I went and stood in line behind her. Once I get to the counter, he tells me he can't take my order and to use the kiosk (which is still in use by the families). I KNOW he is ABLE to take my order b/c he just helped someone else, but he refuses. I went to STARBUCKS!! Don't waste your time - Skip McD's - Go To STARBUCKS! read more

This afternoon when placing my order I had a brain fart and forgot to order a beverage with my fat 5$ 20 piece nugget. (what a steal) When I went back to order a drink the cashier, who possibly had a crush on me, gave me a free drink. Its the little things that separate McDonalds franchises from one another. read more

Slow 10 minuetes for 2 cheeseburger. New boarod to order on stupid woill not go there anymore